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PROBLEM

CAUSE

SOLUTION

Heater

Heater is not turning on, but

flame effect is still functioning

Improper operation

Refer to Operation section Ensure set temperature is

above current temperature

Loose wiring

Trace wiring in unit

Defective main control board

Replace the main control board

Defective heater assembly

Replace heater assembly

Heater is turning off after a

couple of minutes of operation

Improper operation

Refer to Operation section. Ensure set temperature is

above room temperature.

Build up of dirt/dust in heater assembly

Ensure that exterior intake louvers and firebox cavity

are free of dirt/dust.

Defective heater assembly

Replace heater assembly

Fan turns on but there is no

heat

Defective relay board

Replace relay board

Defective heater assembly

Replace heater assembly

Heater emits an odor

Normal operation

Normal operation is when the heater emits an odor

for a brief period after the heater is initially turned on.

The heater is burning off any dust accumulated during

manufacturing or operation.

Defective heater assembly

Replace heater assembly

Noise

Unit cycles through ‘Beeps”

and changing On screen Dis

play when turned on

Improper initialization of electronics

Unplug unit wait 20 minutes and plug back in

Defective heater assembly

Replace heater assembly

Buzzing noise coming from

heater assembly

There is a small current of electricity run

ning through the motor

A small amount of noise is normal
Excessive buzzing noise can be minimized by use of

power regulator board installation

Excessive noise with the

heater on

Dirty heater assembly

Ensure that exterior intake louvers and firebox cavity

are free of dirt/dust.

Defective heater assembly

Replace heater assembly

Grinding or excessive noise

with the heater off

Flicker rod hitting or rubbing against internal

components

Ensure rod is straight and mounted properly in the

bracket, spinning freely away from other components.

Replace if necessary.

Defective flicker motor

Replace flicker motor

REV PCN

DATE

2-OCT-14

23-FEB-15

4-JAN-16

3-JUL-19

1-888-346-7539 | www.dimplex.com

In keeping with our policy of continuous product improvement,
we reserve the right to make changes without notice.

Содержание PF2325

Страница 1: ...XXXX 7400790100R03 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop erty damage ...

Страница 2: ...loded Parts Diagram PF3033 Mod B C 9 Wiring Diagram 10 Main Control Board Replacement Mod 0 A units 12 Floating Display Assembly Mod 0 A units 12 Floating Display Assembly Main Control Board Replacement Mod B C units 13 Relay Board Replacement Mod B C units 13 Power Supply Replacement Mod B units Only 13 gWaveTM Assembly Replacement 14 Heater Assembly Replacement 14 Flame LED Light and Media Light...

Страница 3: ...ight turning green There is a Gesture On Off button located below the LED pilot light which can be used to turn this feature On or Off It is recommended that a straightened paperclip be used to press the button through the small hole When the gWaveTM controls are turned off the green light will flash 4 times before turning off and it will remain solid green when the gWaveTM controls are active NOT...

Страница 4: ...ute increments 8 Multi Fire XD Scrolls through the different media theme color presets for the media flame base and top lights Changed by repeatedly pressing the corresponding but ton on the remote Cycles through the different preset ambient lighting set tings of the unit this includes different combinations of colors of the top lighting flame base and media lighting if applicable NOTE The last op...

Страница 5: ...damage to persons CAUTION Allow adequate time for the element and body casing to cool before attempting to clean the unit It is suggested that the heater be inspected regularly for cleanliness of the fan exhaust and intake grille to ensure optimal performance is maintained The grille can be cleaned by vacuuming off all dust and dirt Glass Cleaning The front glass is cleaned in the factory during t...

Страница 6: ...bly 3001470100RP 8 Electronics Junction Board 3001460100RP 9 Log set 0441690100RP 10 Media Tray Flat 0441580100RP Curved 0441580300RP 11 Front Glass Flat 1026770100RP Curved 1026770300RP 12 Partially Reflective Glass 5902750100RP 13 Brick Panel Set 0441600100RP 14 Flicker Assembly 5902830100RP 15 Lower Light Assembly 3001310100RP 16 Media LED Light Assembly 3001330300RP 17 Flame LED Light Assembly...

Страница 7: ...0 Top Light Assembly 3001290100RP 11 Log set 0441690200RP 12 Media Tray Flat 0441580100RP Curved 0441580300RP 13 Front Glass Flat 1026770400RP Curved 1026770700RP 14 Partially Reflective Glass 5902750100RP 15 Brick Panel Set 0441600100RP 16 Flicker Assembly 5902830100RP 17 Media LED Light Assembly 3001330700RP 18 Ember LED Light Assembly 3001330100RP 19 Flame LED Light Assembly 3001310100RP 20 Fla...

Страница 8: ... 7 Floating Display Assembly 3001470100RP 8 Electronics Junction Board 3001460100RP 9 Log set 0441540100RP 10 Media Tray 0441580200RP 11 Front Glass 1026770200RP 12 Partially Reflective Glass 5902750400RP 13 Brick Panel Set 0441600300RP 14 Flicker Assembly 5902830200RP 15 Lower Light Assembly 3001310300RP 16 Media LED Light Assembly 3001330500RP 17 Flame LED Light Assembly 3001330300RP 18 Glass Me...

Страница 9: ...ction Board MOD B only 3001600100RP 10 Top Light Assembly 3001290100RP 11 Log set 0441540200RP 12 Media Tray 0441580200RP 13 Front Glass 1026770600RP 14 Partially Reflective Glass 5902750400RP 15 Brick Panel Set 0441600300RP 16 Flicker Assembly 5902830200RP 17 Media LED Light Assembly 3001330600RP 18 Ember LED Light Assembly 3001300200RP 19 Flame LED Light Assembly 3001310300RP 20 Flame Bed LED As...

Страница 10: ...NUMBER OF CONNECTIONS IS BASED ON TYPE OF FIREBOX TYPE OF CONNECTIONS IS BASED ON TYPE OF FIREBOX WIRING DIAGRAM GESTURE ASSY LED STRIP RBG MAIN TO GESTURE HARNESS FLICKER MOTOR HEATER ASSEMBLY ONLY USED ON MEDIA MODELS LOG MEDIA JUNCTION BOARD THERMAL CUT OUT THERMAL CUT OUT NUMBER OF CONNECTIONS IS BASED ON TYPE OF FIREBOX TYPE OF CONNECTIONS IS BASED ON TYPE OF FIREBOX LINE T4 NEUTRAL T5 NEUTRA...

Страница 11: ...Y MAIN BOARD NTC TOP LIGHT ASSY FLAME LED LIGHT ASSEMBLY 1W TOP LIGHT ASSY FLICKER MOTOR HEATER ASSEMBLY MEDIA LED LIGHT ASSEMBLY LOGSET JUNCTION BOARD THERMAL CUT OUT OR POWER SUPPLY RELAY BOARD OR OR FLAME BED LED ASSEMBLY RGB ...

Страница 12: ...ift the driver board off 7 Properly orient and insert the new main control board 8 Reassemble in the reverse order as above Figure 2 Floating Display Assembly Mod 0 A units Tools Required Phillips Head Screwdriver CAUTION If unit was operating prior to servicing allow at least 10 minutes for heating elements and top panel to cool off to avoid accidental burning of skin WARNING Disconnect power bef...

Страница 13: ...s is safety glass it may break if bumped struck of dropped Care must be taken when handling the glass 3 Remove the loose media from the unit if applicable 4 Remove the 14 screws around the back panel of the firebox and one in the middle of the panel Figure 2 5 Locate the relay board assembly Figure 4 6 Transfer the connections from the existing board to the new display control board 7 Remove the 4...

Страница 14: ... the panel Figure 2 5 Locate and remove the two screws recessed in the top assembly this will allow you to gently push the gWaveTM assembly out the front of the unit through the opening in the back 6 Disconnect the old assembly and connect the new as sembly 7 Slide the assembly back into the unit 8 Reassemble in the reverse order as above Heater Assembly Replacement Tools Required Phillips Head Sc...

Страница 15: ...ting any maintenance to reduce the risk of electric shock or damage to persons 1 Unplug the unit from power outlet 2 Remove the firebox from the front of the mantel and remove front glass assembly glass lifts off CAUTION Even though the glass is safety glass it may break if bumped struck of dropped Care must be taken when handling the glass 3 Remove the loose media from the unit if applicable 4 Re...

Страница 16: ...from the heater a wire connector will have to be used NOTE A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires 6 With needle nose pliers grasp the power cord strain relief grommet from inside the back of the bottom panel and push while twisting to remove 7 Install the new power cord 8 Reassemble in the reverse order as above Log se...

Страница 17: ...wiring 9 Reassemble in the reverse order as above Lower Media LED Light Assembly Replacement Tools Required Phillips Head Screwdriver Needle Nose Pliers CAUTION If unit was operating prior to servicing allow at least 10 minutes for heating elements and top panel to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric...

Страница 18: ...ubber corner tabs from the old glass to the new glass Properly orient and install the new glass 9 Reassemble in the reverse order as above Figure 8 Figure 9 Power Regulator Board Power Regulator Board Installation Mod 0 units only Tools Required Phillips Head Screwdriver Flat Head Screwdriver CAUTION If unit was operating prior to servicing allow at least 10 minutes for heating elements and top pa...

Страница 19: ...ashing Replace the gWaveTM assembly Fireplace turns on off by itself gWaveTM sensor is being triggered by an external force Ensure sensor area is clear of objects and the unit is not situated where direct beams reflections of light can shine into sensor Deactive gWaveTM feature if desired see Operation Fireplace does not turn on with the Remote Control Improper operation Refer to Operation Section...

Страница 20: ...nufacturing or operation Defective heater assembly Replace heater assembly Noise Unit cycles through Beeps and changing On screen Dis play when turned on Improper initialization of electronics Unplug unit wait 20 minutes and plug back in Defective heater assembly Replace heater assembly Buzzing noise coming from heater assembly There is a small current of electricity run ning through the motor A s...

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