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Dimplex DuoHeat Radiator
Models:  Duo300i, Duo400i and Duo500i

Operating Instructions

85601    Issue 7

Dimensions 

(millimetres)

Models Speci

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 cation 

Charge Acceptance

300i 

1.3kW / 0.28kW  

9.1kWh

400i 

1.95kW / 0.34kW   13.65kWh

500i 

2.6kW / 0.39kW 

18.2kWh

THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE

IMPORTANT SAFETY INFORMATION

WARNING - THE SURFACE OF THIS RADIATOR CAN BE HOT.

The surface temperatures of this radiator are within the requirements of EN60335 the European  Standard covering the safety 
requirements of electric heating appliances, and momentary contact with any part of the radiator should not cause injury. However, in 
order to be effective, radiators of any type do get hot, especially around the air outlet grille.

Therefore, if aged or in

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 rm persons, or young children, are likely to be left unsupervised in the vicinity of a radiator precautions 

should be taken to ensure that prolonged contact with the radiator cannot occur.

 We recommend that a guard is 

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 tted around 

the radiator, as is normal with some types of heating appliances in similar circumstances. If you require further information on these 
guards, please contact Dimplex Customer Services on 0845 600 5111.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack 

of experience and knowledge, unless they have been given supervision for instruction concerning use of the appliance by a person 
responsible for their safety.  Children should be supervised to ensure that they do not play with the appliance.

• 

WARNING - IN ORDER TO AVOID OVERHEATING, DO NOT COVER THE SURFACES OF THE RADIATOR AND DO NOT 
OBSTRUCT AIR OUTLET GRILLES

  Surfaces of the radiator should not be covered or obstructed as this can cause excessive 

temperatures that can be hazardous and may cause safety cut-outs to operate. For example, do not put clothes, fabrics or any 
combustible materials on the radiator or allow curtains to come within 75mm (3”) of the top and ends of the radiator.  Do not allow 
furniture to be pushed up against the radiator, a 

minimum 

clearance of 150mm is critical for safety, however to ensure radiator 

performance is not affected a clearance of 250mm is recommended.

• 

DO NOT PLACE OBJECTS IN CONTACT WITH THE RADIATOR

• 

WARNING 

– The radiator must not be located below a socket outlet.

• 

PLEASE NOTE:  THIS RADIATOR IS HEAVY AND MUST BE SECURELY FIXED TO A SOUND WALL. No attempt should be 
made to move the radiator without 

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 rst seeking specialist advice.

 If you are not happy that the radiator has been securely 

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 xed, 

please inform your installer.

  UNDER NO CIRCUMSTANCES SHOULD YOU ATTEMPT TO MOVE THE RADIATOR OR LOOSEN WALL FIXINGS WITHOUT 

FIRST REMOVING ALL ENERGY RETENTION CELLS FROM THE RADIATOR.

• 

DO NOT SIT OR STAND ON THE RADIATOR.

• 

DO NOT SPILL LIQUIDS ONTO THE APPLIANCE. IF YOU DO, SWITCH THE RADIATOR OFF AND GET A QUALIFIED 
ELECTRICIAN TO CHECK IT.

• 

DO NOT POKE OBJECTS THROUGH THE GRILLE.

• 

DO NOT PLACE OBJECTS IN THE SPACE BEHIND THE RADIATOR.

• 

DO NOT USE POLISHES ON THE RADIATOR OR ON FURNITURE NEAR TO IT.

  The hot interior of the radiator can produce 

paraf

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 n smells from polish vapours which may last for a number of hours.

• In case of breakdown or other failure, switch off the radiator at both wall switches and contact your supplier or Dimplex Customer Services.  

Always ensure that the radiator is switched off at the wall and fuse is removed before any repair is carried out.

• 

IMPORTANT 

- Due to the newness of the materials the radiator will produce a slight smell for the 

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 rst few days of operation. ROOMS 

MUST BE WELL VENTILATED AND YOUNG CHILDREN, CAGED BIRDS OR PERSONS WITH RESPIRATORY COMPLAINTS 
MUST NOT REMAIN IN CLOSE PROXIMITY TO THE RADIATOR DURING THE FIRST 48 HOURS OF THE COMMISSIONING 
PERIOD.  Running the radiator at maximum temperature for the 

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 rst few days will help to dispel any smells more quickly.

Wall, Curtains or Furniture

Curtains

Shelf or Overhang

Furniture 
or other 
obstruction

110mm

150mm 
min.

250mm 
min.

75mm 
min.

A

B

C

75mm 
min.

Radiator Positioning 

A minimum clearance of 150mm to the 

front of the radiator is essential for safety, however to enable 
the radiator to attain its  maximum performance ensure that any 
furniture or other obstruction is not placed closer than 250mm.

Model Height 

Width 

Depth

  

     A 

    B 

    C

Duo300i 

712mm 

600mm           130mm +10mm

Duo400i 

712mm 

830mm           130mm +10mm

Duo500i 

712mm 

1060mm         130mm +10mm

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