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Dimplex UK Limited
Millbrook House
Grange Drive
Hedge End
Southampton
Hampshire   SO30 2DF

This appliance complies with the European Standards EN60335-2-30, EN 60 335-1, EN 60 335-2-61, EN 61000-3-2, 
EN 61000-3-3, EN 55014 and EN55104 for Safety & Electromagnetic Compatibility. 
These standards cover the requirement of the EMC Directives 89/336 & 73/23

Cleaning

To maintain the external appearance of the radiator it need only  be wiped over occasionally with a dry duster.  During the summer months, 
or at other times when the appliance is not is use and is completely cold, the opportunity should be taken to wipe over with a damp cloth.  
Do not use abrasive cleaning powders or furniture polish.
Discoloration of wall 

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 nishes can sometimes occur immediately above a radiator due to the properties of some paints and decorating 

materials or the presence of environmental impurities in the air (such as soot or incense generated from the burning of candles etc.).

After Sales Service

Your product is guaranteed for two years from the date of purchase.

Within this period, we undertake to repair or exchange this product free of charge (subject to availability) provided it has been installed 
and operated in accordance with these instructions. 

Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee.

Should you require after sales information please go to www.dimplex.co.uk where you will 

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 nd our self help guide by clicking on ‘After 

Sales’ or ring our help desk on 0845 600 5111 (UK) or 01842 4833 (ROI).  

Spare parts are also available on the web site www.dimplex.co.uk. 

It would assist us if you can quote the model number, series, date of purchase, and nature of the fault at the time of your call.  The 
customer services help desk will also be able to advise you should you need to purchase any spares.

Please do not return a faulty product to us in the 

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 rst instance as this may result in loss or damage and delay in providing you with a 

satisfactory service. 

Please retain your receipt as proof of purchase.

© 

Dimplex UK Limited

All rights reserved. Material contained in this publication may not be reproduced in whole or part, without prior permission in writing from  Dimplex UK Limited.

RECYCLING

For electrical products sold within the European Community. 

At the end of the electrical products useful life it should not be disposed of 
with household waste.  Please recycle where facilities exist.  Check with your 
Local Authority or retailer for recycling advice in your country.

Customer Help Line 

0845 600 5111

Mon–Thurs 08.30-17.00 and Fri 08.30-16.00 (Sept-April)
Mon–Thurs 08.30-17.00 and Fri 08.30-15.00 (May to August)
Fax 

 

01489 773 050

Web-site  

www.dimplex.co.uk

e-mail [email protected]
Republic of Ireland   

01 842 4833

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