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www.dimplex.com
Products to which this limited warranty ap-
plies
This limited warranty applies to your newly
purchased Dimplex electric fireplace. This
limited warranty applies only to purchases
made in any province of Canada except for
Yukon Territory, Nunavut, or Northwest Ter
-
ritories or in any of the 50 States of the USA
(and the District of Columbia) except for
Hawaii and Alaska. This limited warranty ap
-
plies to the original purchaser of the product
only and is not transferable.
Products excluded from this limited warranty
Light bulbs are not covered by this limited
warranty and are the sole responsibility of
the owner/purchaser. Products purchased
in Yukon Territory, Nunavut, Northwest Ter
-
ritories, Hawaii, or Alaska are not covered
by this limited warranty. Products purchased
in these States, provinces, or territories are
sold AS IS without warranty or condition
of any kind (including, without limitation,
any implied warranties or conditions of
merchantability or fitness for a particular pur
-
pose) and the entire risk of as to the quality
and performance of the products is with the
purchaser, and in the event of a defect the
purchaser assumes the entire cost of all
necessary servicing or repair.
What this limited warranty covers and for
how long
Products, other than fireplace surrounds
(mantels) and trims, covered by this limited
warranty have been tested and inspected
prior to shipment and, subject to the provi
-
sions of this warranty, Glen Dimplex Ameri
-
cas warrants such products to be free from
defects in material and workmanship for a
period of 2 years from the date of the first
purchase of such products.
Dimplex fireplace surrounds (mantels) and
trims covered by this limited warranty have
been tested and inspected prior to shipment
and, subject to the provisions of this war
-
ranty, Glen Dimplex Americas warrants such
products to be free from defects in material
and workmanship for a period of 1 year from
the date of first purchase of such products.
The limited 2 year warranty period for
products other than fireplace surrounds
(mantels) and trims and the limited 1 year
warranty period for fireplace surrounds
(mantels) and trims also applies to any
implied warranties that may exist under ap-
plicable law. Some jurisdictions do not allow
limitations on how long an implied warranty
lasts, so the above limitation may not apply
to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except by
Glen Dimplex Americas or its authorized ser
-
vice representatives) or otherwise altered.
This limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation, im
-
proper maintenance or handling, or opera
-
tion with an incorrect power source.
What you must do to get service under this
limited warranty
Defects must be brought to the attention of
Glen Dimplex Americas Technical Service
by calling 1-888-346-7539, or in writing at
1367 Industrial Road, Cambridge Ontario,
Canada N1R 7G8. Please have proof of
purchase, catalogue/model and serial num
-
bers available when calling. Limited war
-
ranty service requires a proof of purchase of
the product.
What Glen Dimplex Americas will do in the
event of a defect
In the event a product or part covered by
this limited warranty is proven to be defec
-
tive in material or workmanship during (i) the
2 year limited warranty period for products
other than fireplace surrounds (mantels) and
trims, and (ii) the 1 year limited warranty pe
-
riod for surrounds (mantels) and trims, you
have the following rights:
• Glen Dimplex Americas will in its sole
discretion either repair or replace such
defective product or part without charge. If
Glen Dimplex Americas is unable to repair
Warranty
