WARRANTY PROVISIONS
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The international manufacturer warranty is 1 year. The warranty period starts from the date of purchase.
In cases when warranty period is longer than 1 year according to local legislation please contact your local
dealer. The Seller which sells the product is responsible for granting the warranty. Please contact the Seller
for warranty. Within the warranty period, if the product fails because of defects in the production process,
it will be exchanged on the same product or repaired.
The warranty card should be kept throughout the warranty period. In case of warranty card loss, a second
one will not be provided. The customer must provide the warranty card and buyer`s check during request
for repair or exchange. Otherwise, the warranty service will not be provided. The warranty card, attached
to the product during sale, should be correctly and fully completed by the retailer and customer, signed
and stamped. In other cases, warranty is not considered as valid.
Provide clean product to the service center. Parts, that must be replaced, are the property of the service
center.
- Mechanical damage (cracks, paint peeling, etc.) and damage caused by the action of aggressive media,
ingress of foreign objects into the product or air inlet screen, as well as damage resulting from improper
storage (corrosion of metal parts).
- Malfunctions resulting from improper operation, unintended use of the product, overloading of the
product, as well as instability of the mains parameters. The product overload is indicated by melting or
discoloration of parts due to the effect of high temperature, score marks on the cylinder or piston surfaces,
destruction of connecting rod inserts or piston rings. In addition, the warranty obligations do not apply to
the failure of the automatic voltage regulator of power generators due to improper operation.
- Malfunctions caused by contamination of the fuel or cooling system.
- Quick-wearing parts (V-belts, rubber seals, spark plugs, nozzles, clutch springs, pulleys, guide rollers,
cables, manual starters, clamping chucks, collets, removable batteries, filter and safety elements, oil,
removable devices, fittings, blades, drills, etc.).
- Electric cables with mechanical and thermal damage.
- The product tampered with or repaired not by the authorized service center. The product tampered with
or repaired not by the authorized service center is indicated by, among other things, kinked splined parts
of fasteners.
- Preventive maintenance (cleaning, washing, greasing, etc.), installation and setup of the product.
- Normal wear and tear of the product (remaining life).
- Malfunctions arising from the use of the product for business related purposes.
- The warranty card that is not filled out or does not bear the seller’s seal.
- The warranty card that does not bear the bearer’s signature.
- The warranty will become null and void in case of violation of the rules for the operation, transportation
and storage of the generator.
- Improper or careless installation, improper connection to the mains.
WARRANTY DOES NOT COVER:
WARRANTY DOES NOT COVER:
ELECTRIC SCHEMES
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KS ATS 3/18 HD – see picture 2 in the Appendix.
KS ATS 1/40 HD – see picture 4 in the Appendix.
KS ATS 4/63 HD – see picture 6 in the Appendix.
www.ks-power.de/en
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