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Page 48

Digium, Inc.

Release 1.0

Chapter 4: Troubleshooting

Where can I find answers to additional questions?

There are several places to inquire for more information about Asterisk
Digium products:

1.

Digium Technical Support (+1.256.428.6161), or Toll Free in the U.S.
(1.877.546.8963), is available 7am-7pm Central Time (GMT -6),
Monday - Friday.

2.

Asterisk users mailing list (

asterisk.org/lists.digium.com

).

3.

IRC channel

#asterisk

on (

irc.freenode.net

).

Maintenance Support Program

Digium is dedicated to supporting your Asterisk system by offering full
technical support through our Maintenance Support Program. The
Maintenance Support Program covers all Digium hardware and the
complete Asterisk software suite. Through this program, you can be at
ease knowing that your business will always have access to the Asterisk
experts. To obtain a quote for maintenance please contact Asterisk
Express sales at +1.256.428.6060 or [email protected].

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Содержание TE405P

Страница 1: ...TE400 Series TE420B TE420 412P 410P 407P 405P User Manual Release 1 0...

Страница 2: ...of errors and the aforementioned advisory services This document has been prepared for use by professional and properly trained personnel and the customer assumes full responsibility when using it Ad...

Страница 3: ...ed Access Location RAL Telecom FCC Part 68 ANSI ITA 968 A Including Amendment A1 and A2 Industry Canada CS 03 AS ACIF S016 2001 AS ACIF S038 2001 ICASA TE405P TE407P TE410P TE412P RosTest TBR4 Novembe...

Страница 4: ...s harm to the telephone network the telephone company may notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company wi...

Страница 5: ...1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Industry Canada Compliance Informatio...

Страница 6: ...ble card series created for voice and data The cards in this series are as follows Table 1 TE400 Series Cards Model Features Type TE420B TE420 TE412P TE410P TE407P TE405P 3 3 volt 4 Ports Echo Cancell...

Страница 7: ...2 Card Installation Provides instructions for installing the card in your PC acquiring correct drivers and checking device compatibility 3 Configuration Provides examples for configuring dial plan opt...

Страница 8: ...ow all steps or procedures as instructed The ESD symbol indicates electrostatic sensitive devices Observe precautions for handling devices Wear a properly grounded electrostatic discharge ESD wrist st...

Страница 9: ...service personnel Water and Moisture Do not spill liquids on this unit Do not operate this equipment in a wet environment Heat Do not operate or store this product near heat sources such as radiators...

Страница 10: ...ard 21 Identifying Communication Ports 22 T1 E1 Selection 24 Identifying Multiple Cards 24 Connecting Timing Cables 25 PCI Slot Compatibility 27 Hardware Installation 29 Software Installation 30 Chapt...

Страница 11: ...Release 1 0 Digium Inc Page 11 Table Of Contents Appendix B Specifications 50 Appendix C Glossary and Acronyms 52...

Страница 12: ...2 Sample Channel Bank Application 17 Figure 3 Sample IP Phone Application 18 Figure 4 TE405P Card 22 Figure 5 TE420 Card 23 Figure 6 T1 E1 Jumpers 24 Figure 7 Ident Wheel 25 Figure 8 Timing Ports 26...

Страница 13: ...Release 1 0 Digium Inc Page 13 List of Tables Table 1 TE400 Series Cards 6 Table A 1 RJ45 Telco Port Connector 49 Table B 2 Maximum Power Consumption 51...

Страница 14: ...nother The TE 400 Series are ideal for connecting phones to a channel bank connecting to your T1 E1 switch or connecting to a legacy PBX This manual is for use with the TE420 TE420B PCI Express card a...

Страница 15: ...Start Loop Start Loop Start with Disconnect Detect The TE 400 Series cards can be used to connect your Asterisk machine to the PSTN world your channel bank or even another PBX This is accomplished vi...

Страница 16: ...Release 1 0 Digium Inc Page 16 Chapter 1 Overview Figure 1 Sample Legacy Phone Application TE4xx CLEC T 1 PRI T 1 T 1 Asterisk Server Channel Bank Analog Phones Legacy PBX Legacy PBX Legacy Phones...

Страница 17: ...Release 1 0 Digium Inc Page 17 Chapter 1 Overview Figure 2 Sample Channel Bank Application CLEC Asterisk Server TE4xx Analog Phones P R I T1 T1 T1 Channel Bank Channel Bank Channel Bank...

Страница 18: ...Release 1 0 Digium Inc Page 18 Chapter 1 Overview Figure 3 Sample IP Phone Application CLEC ASTERISK SERVER TE4xx Switch Eth LAN IP Phones PRI T1 PRI T1...

Страница 19: ...sterisk allows you to create a PBX solution that rivals the features and functionality of traditional telephony switches Current PBX solutions are expensive and proprietary International companies are...

Страница 20: ...T1 E1 Selection on page 24 Identifying Multiple Cards on page 24 Connecting Timing Cables on page 25 PCI Slot Compatibility on page 27 Hardware Installation on page 29 Software Installation on page 3...

Страница 21: ...r reseller from which the card was purchased or Digium Technical Support 1 256 428 6161 Keep the original shipping container to use for future shipment or proof of damage during shipment Note Only qua...

Страница 22: ...400 Series cards consists of four RJ45 ports and four status LEDs The ports are used for connecting T1 E1 or J1 cables Refer to Figure 4 on page 22 or Figure 5 on page 23 to locate the ports and LEDs...

Страница 23: ...Release 1 0 Digium Inc Page 23 Chapter 2 Card Installation Figure 5 TE420 Card Ports 1 2 3 4 Status LEDs Jumpers Ident Wheel PCI Express Connector Timing Port...

Страница 24: ...y are set for your specific use Figure 6 T1 E1 Jumpers Identifying Multiple Cards If multiple TE400 Series cards are installed in the same machine then the Ident wheel can be used to control the order...

Страница 25: ...ple cards This is a useful feature for data and fax modes and some voice applications to prevent corruption due to timing slips on the second third or fourth TE400 Series PC cards To utilize this feat...

Страница 26: ...ter 2 Card Installation Figure 8 Timing Ports Caution Only qualified service personnel should continue with hardware installation and configuration of the TE400 Series card Users should not attempt to...

Страница 27: ...o be sure it is compatible with your PCI slot To determine which slot you have identify it by comparing it to those shown in Figure 9 on page 27 Slot Number 0 AGP Pro Slot 1 64 bit 5 0 volt PCI Slot 2...

Страница 28: ...d for 3 3 volt operation and works in any PCI 2 2 or higher compliant slot which supports 3 3 volts This means that in the motherboard shown in Figure 9 the TE410P 412P card will only fit into Slot 2...

Страница 29: ...matches your equipment configuration Setting the jumper with the switch on enables the ports for E1 Setting the jumper with the switch off enables the ports for T1 4 Remove the bracket place holder an...

Страница 30: ...headers for libncurses only necessary for Asterisk Development libraries and headers for zlib and openssl If you are using the 1 2 x series of Asterisk and Zaptel you will need Asterisk 1 2 18 or new...

Страница 31: ...roller Unknown device d161 card identifier In the device listing shown above card identifier will be populated with one of the identifiers listed in the table below Table 1 Card Identifiers A Digium T...

Страница 32: ...you could download the drivers to your usr src directory wget http ftp digium com pub zaptel zaptel 1 X X tar gz where the X X stands for the version of Zaptel you are downloading 3 Expand the downloa...

Страница 33: ...b zaptel asterisk 1 X X tar gz where the X X stands for the version of Asterisk you are downloading 5 Expand the downloaded tarballs Substitute the version of Asterisk you are using with the XX in the...

Страница 34: ...nfigurations is too expansive to cover in this user manual Configuring T1 E1 Lines 1 Begin by opening the zaptel conf file from the etc asterisk directory 2 Configure the SPAN Map For each T1 E1 you a...

Страница 35: ...Out For most setups the line build out is 0 0 0 db CSU 0 133 feet DSX 1 1 133 266 feet DSX 1 2 266 399 feet DSX 1 3 399 533 feet DSX 1 4 533 655 feet DSX 1 5 7 5db CSU 6 15db CSU 7 22 5db CSU Framing...

Страница 36: ...Bank in this example has 24 FXS ports In this configuration the zaptel conf is set for the card to provide timing to the channel bank and fxoks is set for 24 stations Set zapata conf to mirror the co...

Страница 37: ..._W E M Feat_B etc etc zaptel conf span 1 1 o esf b8zs e m 1 24 etc asterisk zapata conf group 1 context incoming signalling feat_d channel 1 24 Third Example PRI By setting the card to take timing in...

Страница 38: ...bchan 1 23 dchan 24 etc asterisk zapata conf group 1 signalling pri_cpe switchtype national context incoming channel 1 23 PRI E1 etc zaptel conf span 1 1 0 ccs hdb bchan 1 15 17 31 dchan 16 etc asteri...

Страница 39: ...that you use either a Kernel version of 2 4 20 or less or a Kernel of 2 6 8 or greater The HDLC implementation in the interval kernels is in a state of too much flux The following data modes are descr...

Страница 40: ...make install 4 Load and configure your driver modprobe wct4xxp ztcfg 5 Use sethdlc to bring up the interface sethdlc hdlc0 cisco or for old style make sethdlc instead of sethdlc new use sethdlc hdlc0...

Страница 41: ...ng the program modprobe The appropriate driver for the TE400 Series cards is wct4xxp Users in all countries except Australia should use the following modprobe command modprobe wct4xxp ztcfg vv dmesg s...

Страница 42: ...apter 3 Configuration 2 Run zttool from the command line and see if the span turns green for each span you have connected zttool 3 Execute the following Asterisk command to see if the span came up suc...

Страница 43: ...r end Yellow Card is synchronizing Red Card is not seeing far end circuit is not up or cable is bad How do I identify which card I have using software Check your lspci PCI device listing Boot the comp...

Страница 44: ...card is not working with your equipment I can t receive DID calls even though I have it enabled in extensions conf Your telco might be sending calls with a method you are not expecting 1 Check the met...

Страница 45: ...t another does not Check your pridialplan variable and be sure that you are dialing using the method your telco is expecting I am having trouble receiving DID information over E M Try the other types...

Страница 46: ...its LED to turn green 2 Stop Asterisk and edit zaptel conf by removing the lines defined for your card and replacing them with the following span 1 0 0 esf b8zs clear 1 24 Or if you have an E1 span s...

Страница 47: ...t may cause a conflict with Asterisk 2 Check to see if your hard drives are running with DMA levels set Perform an hdparm on your hard drive interface If you are still having problems contact your res...

Страница 48: ...asterisk org lists digium com 3 IRC channel asterisk on irc freenode net Maintenance Support Program Digium is dedicated to supporting your Asterisk system by offering full technical support through...

Страница 49: ...nments All four ports on the TE400 Series card bracket are 8 pin RJ45 ports The pin assignments are identified in Table A 1 Table A 1 RJ45 Telco Port Connector Pin Description 1 Rx 2 Rx 3 Not used 4 T...

Страница 50: ...cm PCB size does not include the PCI bracket Weight 3 5 oz 100gm Without Echo Cancellation Module Interfaces Local Loop Access E1 T1 J1 PRI RJ45 TE405 410 PCI Bus 3 3V or 5V bus slot half length slot...

Страница 51: ...hz Pentium III or better 64MB RAM Available PCI TE405 41 or PCI E TE420 Slot Table B 2 Maximum Power Consumption Model Power TE420B 3 3V 5 Watts TE420 3 3V 2 5 Watts TE412 3 3V 5V 3 0 Watts 0 5 Watts...

Страница 52: ...nd stop bits at the end of each character Asynchronous communications are often found in internet access and remote office applications attenuation The dissipation of a transmitted signal s power as i...

Страница 53: ...rs can use multiplexing techniques to transmit multiple channels over a common medium Cat5 Category of Performance for wiring and cabling Cat 5 cabling support applications up to 100 MHz Cat5E Categor...

Страница 54: ...cludes telephones modems terminals routers and television set top boxes DS0 Digital Signal Level 0 A voice grade channel of 64 Kbps The worldwide standard speed for digitizing voice conversation using...

Страница 55: ...tromagnetic Interference Unwanted electrical noise present on a power line full duplex Data transmission in two directions simultaneously FXO Foreign Exchange Office Receives the ringing voltage from...

Страница 56: ...ctions between Asterisk servers and between servers and clients that also use the IAX protocol iLBC internet Low Bitrate Codec A free speech codec used for voice over IP It is designed for narrow band...

Страница 57: ...A state in which the transmit signal is reversed back as the receive signal typically by a far end network element MGCP Media Gateway Control Protocol multiplexing Transmitting multiple signals over...

Страница 58: ...to a network service provider or an interexchange carrier POTS plain old telephone service Standard phone service over the public switched telephone network PSTN This service provides analog bandwidt...

Страница 59: ...l carrier facility which transmits up to 24 voice channels DS0s and transmits data at 1 544 Mbps Commonly used to carry traffic to and from private business networks and ISPs T3 A dedicated digital ca...

Страница 60: ...only used for telephony and data communications The wires are wrapped loosely around each other to minimize radio frequency interference or interference from other pairs in the same bundle V volts VoI...

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