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8 Appendix

Appendix 1 Troubleshooting

How to find the password?
A

：

Reset the device to the default factory settings.

Default IP: 192.168.226.201; User name: admin; Password: 123456

Fail to connect devices through IE browser.
A: Network is not well connected. Check the connection and make sure it is
connected well.
B: IP address is not available. Reset the IP address.
C: Web port number has been changed: contact administrator to get the correct
port number.
D: Exclude the above reasons. Restore to default setting by IP-Tool.

IP tool cannot search devices.
It may be caused by the anti-virus software in your computer. Please exit it and
try to search device again.

IE cannot download ActiveX control.
A. IE browser may be set up to block ActiveX. Follow the steps below.

①

Open IE browser and then click Tools-----Internet Options.

②

Select Security------Custom Level….

③

Enable all the options under “ActiveX controls and plug-ins”.

④

Click OK to finish setup.

B. Other plug-ins or anti-virus blocks ActiveX. Please uninstall or close them.

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Содержание DWC-MTT4Wi36

Страница 1: ...Manual 7FS 12 8 FGPSF JOTUBMMJOH BOE VTJOH UIF DBNFSB QMFBTF SFBE UIJT NBOVBM DBSFGVMMZ F TVSF UP LFFQ JU IBOEZ GPS GVUVSF SFGFSFODF QJY 1 turret IP cBNFSB with analytics DWC MTT4Wi28 DWC MTT4Wi36 DWC MTT4Wi6 ...

Страница 2: ...F PS FMFDUSJD TIPDL G BOZ VOVTVBM TNFMMT PS TNPLF DPNF GSPN UIF VOJU TUPQ VTJOH UIF QSPEVDU NNFEJBUFMZ EJTDPOOFDU UIF QPXFS cord BOE DPOUBDU UIF TFSWJDF DFOUFS POUJOVFE VTF JO TVDI B DPOEJUJPO NBZ DBVTF GJSF PS FMFDUSJD TIPDL G UIJT QSPEVDU GBJMT UP PQFSBUF OPSNBMMZ DPOUBDU UIF OFBSFTU TFSWJDF DFOUFS FWFS EJTBTTFNCMF PS NPEJGZ UIJT QSPEVDU JO BOZ XBZ 8IFO DMFBOJOH EP OPU TQSBZ XBUFS EJSFDUMZ POUP ...

Страница 3: ... JO B XFU CBTFNFOU OFBS B TXJNNJOH QPPM FUD MFBO POMZ XJUI ESZ DMPUI 6OQMVH UIJT QSPEVDU GSPN UIF XBMM PVUMFU CFGPSF DMFBOJOH P OPU VTF MJRVJE DMFBOFST P OPU CMPDL BOZ WFOUJMBUJPO PQFOJOHT OTUBMM JO BDDPSEBODF XJUI UIF NBOVGBDUVSFS T JOTUSVDUJPOT 4MPUT BOE PQFOJOHT JO UIF DBCJOFU BSF QSPWJEFE GPS WFOUJMBUJPO UP FOTVSF SFMJBCMF PQFSBUJPO PG UIF QSPEVDU BOE UP QSPUFDU JU GSPN PWFS IFBUJOH 5IF PQFOJO...

Страница 4: ...ration 17 6 2 1 Display Configuration 17 6 2 2 Video Audio Configuration 19 6 2 3 OSD Configuration 20 6 2 4 Video Mask 21 6 2 5 ROI Configuration 22 6 4 Alarm Configuration 24 6 4 1 Motion Detection 24 6 4 2 Other Alarms 25 6 4 3 Alarm In 27 6 4 4 Alarm Out 28 6 4 5 Alarm Server 28 6 1 4 Storage 14 6 2 6 Lens Control 23 6 3 PTZ Configuration 24 6 5 Event Configuration 29 6 5 1 Video Tampering Det...

Страница 5: ... 13 QoS 46 8 Appendix 58 9 Dimensions 60 10 Warranty Information 61 11 Limits and Exclusions 62 6 7 Security Configuration 46 6 7 1 User Configuration 46 6 7 2 Online Users 48 6 7 3 Block and Allow Lists 48 6 7 4 Security Management 48 6 8 Maintenance Configuration 49 6 8 1 Backup and restore 49 6 8 2 Reboot 50 6 8 3 Upgrade 50 6 8 4 Operation log 50 7 1 Image Search 52 7 2 Video Search 54 7 2 1 L...

Страница 6: ...6 1 Product Accessories ...

Страница 7: ...7 2 Parts and Description ...

Страница 8: ...section for more information 5 To use the camera s water proof wiring a Install the LAN cable into a b b will be assembled to a with a 1 4 turn c Thread c tightly to b Adjust the camera to obtain an optimum angle by loosening the lock screws 6 Tighten the lock screws after you finish adjusting the view angle of the camera 7 Remove the protection film softly to complete the installation NOTE To ens...

Страница 9: ... an Ethernet cable for both data and power 2 NETWORK CONNECTIONS If you are using a non PoE switch connect the camera to the switch using an Ethernet cable for data transmission and use a power adapter to power the camera Use the diagram below to connect all external devices to the camera ...

Страница 10: ... first time be sure to download the ActiveX control After downloading a login window will pop up as shown below Input the username and password to log in After you log in you will see the following window The following table is the instructions of the icons on the remote preview interface The default username is admin the default password is admin ...

Страница 11: ...usion indicator Zoom in People intrusion indicator 11 Icon Description Icon Description Zoom out Sensor alarm indicator PTZ control Motion alarm indicator AZ control only available for the model with motorized zoom lens Face detection indicator Those smart alarm indicators will flash only when the camera supports those functions and the corresponding events are enabled In full screen mode double c...

Страница 12: ...escription Icon Description Move upper left direction Move upper right direction Move up Stop movement Move left Move right Move lower left direction Move lower right direction Move down Speed adjustment Zoom out Zoom in Focus Focus 12 Select preset and click to call the preset Select and set the preset and then click to save the position of the preset Select the set preset and click to delete it ...

Страница 13: ... the system information of the device is listed Some versions may support device ID and QR code Having enabled P2P see Network Configuration P2P the network camera can be quickly added to mobile surveillance client by scanning the QR code or entering device ID 6 1 2 Date and Time Go to Config System Date and Time Please refer to the following interface Select the time zone and DST as required Clic...

Страница 14: ...to enable or disable the bitrate display in the recorded files If the camera support face detection local face information storage can be set up here Face detection function is only available for some specified versions 6 1 4 Storage This function is only available for the model with SD slot Go to Config System Storage to go to the interface as shown below 14 ...

Страница 15: ... capacity proportion of captured pictures on the SD card Video Quota Set the capacity proportion of record files on the SD card Schedule Recording Settings 1 Go to Config System Storage Record to go to the interface as shown below 2 Set record stream pre record time cycle writing Pre Record Time Set the time to record before the actual recording begins 3 Set schedule recording Check Enable Schedul...

Страница 16: ...nd end times This adds more granularities minutes Day schedule Set the alarm time for alarm a special day such as a holiday Note Holiday schedule takes priority over weekly schedule Snapshot Settings Go to Config System Storage Snapshot to go to the interface as shown below Set the format resolution and quality of the image saved on the SD card and the snapshot interval and quantity and the timing...

Страница 17: ...and night mode can be set up separately The image effect can be quickly seen by switching the configuration file Brightness Set the brightness level of the camera s image Contrast Set the color difference between the brightest and darkest parts Hue Set the total color degree of the image Saturation Set the degree of color purity The purer the color the brighter the image is Sharpness Set the resol...

Страница 18: ...f the frame rate of the main stream can be set to 60 fps This function is not available for motorized zoom cameras Anti flicker Off disables the anti flicker function This is used mostly in outdoor installations 50Hz reduces flicker in 50Hz lighting conditions 60Hz reduces flicker in 60Hz lighting conditions White Balance Adjust the color temperature according to the environment automatically Freq...

Страница 19: ... camera parameters is set to schedule the image configuration mode will automatically switch between day and night according to the schedule 6 2 2 Video Audio Configuration Go to Image Video Audio interface as shown below In this interface set the resolution frame rate bitrate type video quality and so on subject to the actual network condition Click the Audio tab to go to the interface as shown b...

Страница 20: ... scene ends the entire group of frames or pictures can be considered as a group of pictures If there is not much movement in the scene setting the value higher than the frame rate is fine potentially resulting in less bandwidth usage However if the value is set too high and there is a high frequency of movement in the video there is a risk of frame skipping Video Compression H264 and H265 are opti...

Страница 21: ...the overlap picture Then click Upload to upload the overlap picture The pixel of the image shall not exceed 200 200 or it cannot be uploaded 6 2 4 Video Mask Go to Image Video Mask interface as shown below A maximum of 4 zones can be set up To set up video mask 1 Enable video mask 2 Click the Draw Area button and then drag the mouse to draw the video mask area 3 Click the Save button to save the s...

Страница 22: ...as shown below An area in the image can be set as a region of interest This area will have a higher bitrate than the rest of the image resulting in better image quality for the identified area 1 Check Enable and then click the Draw Area button 2 Drag the mouse to set the ROI area 3 Set the level 4 Click the Save button to save the settings 22 ...

Страница 23: ...tion is only available for the model with motorized zoom lens Within this section zoom and focus can be controlled If the image is out of focus after a manual adjustment one key focus can be used to set the focus automatically 23 ...

Страница 24: ...larm check box to activate motion based alarms If unchecked the camera will not send out any signals to trigger motion based recording to the NVR or CMS even if there is motion in the video Alarm Out If selected this would trigger an external relay output that is connected to the camera on detecting a motion based alarm Trigger Snap If selected the system will capture images on motion detection an...

Страница 25: ...Set motion detection area and sensitivity Click the Area and Sensitivity tab to go to the interface as shown below Move the Sensitivity scroll bar to set the sensitivity Higher sensitivity value means that motion will be triggered more easily Select Add and click Draw Drag the mouse to draw the motion detection area Select Erase and drag the mouse to clear motion detection area After that click th...

Страница 26: ...larm trigger options Trigger alarm out Email and FTP The setup steps are the same as motion detection Please refer to motion detection chapter for details Note SD card full and SD card error are only available for the models with SD slot IP Address Conflict 1 Go to Config Alarm Anomaly IP Address Collision as shown below 2 Click Enable alarm and set the alarm holding time 3 Trigger alarm out When ...

Страница 27: ...o Config Alarm Alarm In interface as shown below 1 Click Enable alarm and set the alarm type alarm holding time and sensor name 2 Set alarm trigger options The setup steps are the same as motion detection Please refer to motion detection chapter for details 3 Click Save button to save the settings 4 Set the schedule of the sensor alarm The setup steps of the schedule are the same as the schedule r...

Страница 28: ...Day Night Switch Linkage Having selected this mode choose to open or close day night switch linkage Schedule Click Add and drag the mouse on the timeline to set the schedule of alarm out click Erase and drag the mouse on the timeline to erase the set time schedule After this schedule is saved the alarm out will be triggered in the specified time 6 4 5 Alarm Server Go to Alarm Alarm Server interfac...

Страница 29: ...are narrow or have too much shadowing Avoid scenario where the object s color is similar to the background color At any time of day or night please make sure the image of the camera is clear and with adequate and even light avoiding overexposure or too much darkness on both sides 6 5 1 Video Tampering Detection This function can detect changes in the surveillance environment affected by the extern...

Страница 30: ... sensitivity value of Scene Change Detection The higher the value is the more sensitive the system responds to the amplitude of the scene change The sensitivity value of Video Blur Detection The higher the value is the more sensitive the system responds to the blurriness of the image The sensitivity value of Abnormal Color Detection The higher the value is the more sensitive the system responds to...

Страница 31: ...d Sensitivity tab to go to the interface as shown below Set the alarm line and the direction Up to 4 lines can be added Multiple lines cannot be added simultaneously Direction A B A B and A B optional This indicates the direction of the intruder who crosses over the alarm line that would trigger the alarm A B The alarm will be triggered when the intruder crosses over the alarm line from B to A or ...

Страница 32: ...rious light changes like many flashing headlights The ambient brightness of the scenes shouldn t be too low 3 Cameras should be mounted at a height of 2 8 meters or above 4 Keep the mounting angle of the camera at about 45 5 The detected objects should not be less than 1 of the entire image and the largest sizes of the detected objects should not be more than 1 8 of the entire image 6 Make sure ca...

Страница 33: ...ace as shown below 1 Enable perimeter intrusion detection alarm and set the alarm holding time 2 Set alarm trigger options The setup steps are the same as motion detection Please refer to motion detection chapter for details 3 Click the Save button to save the settings 4 Set the alarm area of the intrusion detection Click the Area tab to go to the interface as shown below The ground is covered wit...

Страница 34: ...function should not be enabled for intrusion detection 2 Avoid the scenes with many trees or the scenes with various light changes like many flashing headlights The ambient brightness of the scenes shouldn t be too low 3 Cameras should be mounted at a height of 2 8 meters or above 4 Keep the mounting angle of the camera at about 45 5 The detected objects should not be less than 1 of the entire ima...

Страница 35: ...vironment is too complex to detect the intrusion The camera s angle of depression is not wide enough the street lamps at night lead to light interference the swaying trees in a windy day lead to random interference All the above mentioned factors make the scene improper for intrusion detection 35 ...

Страница 36: ...d Test Test the effectiveness of the IP address by clicking this button Use PPPoE Click the PPPoE Config tab to go to the interface as shown below Enable PPPoE and then enter the user name and password from your ISP Either method of network connection can be used If PPPoE is used to connect internet the camera will get a dynamic WAN IP address This IP address will change frequently To be notified ...

Страница 37: ...t which is not occupied Data Port The default data port is 9008 Please change it as necessary RTSP Port The default port is 554 Please change it as necessary 6 6 3 Server Configuration This function is mainly used for connecting network video management system 1 Check Enable 2 Check the IP address and port of the transfer media server in the ECMS NVMS Then enable the auto report in the ECMS NVMS w...

Страница 38: ...ction DDNS should be set for the internet 1 Go to Config Network DDNS 2 Apply for a domain name Take www dvrdyndns com for example Enter www dvrdydns com in the IE address bar to visit its website Then Click the Registration button Create domain name 38 ...

Страница 39: ...NMP management tool and set the parameters of the SNMP such as SNMP port trap address 1 Go to Config Network SNMP 2 Check the corresponding version checkbox Enable SNMPv1 Enable SNMPv2 Enable SNMPv3 according to the version of the SNMP software that will be used 3 Set the values for Read SNMP Community Write SNMP Community Trap Address Trap Port and so on Please make sure the settings are the same...

Страница 40: ...6 6 6 802 1x IEEE802 X which is an access control protocol manages the device in connection with the local network by authentication The setup steps are as follows 40 ...

Страница 41: ...e with the user name and password applied for and registered in the authentication server The structure of 802 1x The network camera initiates the authentication of 802 1x protocol via web client and then the authentication is received by the switch supporting 802 1x protocol The switch provides the camera with a physical or logic local network interface and verifies the camera Authentication serv...

Страница 42: ...C player to play the video Note 1 This camera support local play through a VLC player Enter the RTSP address unicast or multicast eg rtsp 192 168 226 201 554 profile1 transportmode mcast in a VLC player to realize the simultaneous play with the web client 2 The IP address mentioned above cannot be the address of IPv6 3 Avoid the use of the same multicast address in the same local network 4 When pl...

Страница 43: ...r example if it is set to 60 seconds and multiple motion detection alarms are triggered within 60 seconds they will be considered as only one alarm event and only one email will be sent If one motion alarm event is triggered and then another motion detection alarm event is triggered after 60 seconds two emails will be sent When different alarms are triggered at the same time multiple emails will b...

Страница 44: ...Server Address The IP address or domain name of the FTP Upload Path The directory where files will be uploaded to Port The port of the FTP server Use Name and Password The username and password that are used to login to the FTP server 6 6 11 HTTPS HTTPs provides authentication of the web site and protects user privacy Go to Config Config Network HTTPS as shown below 44 ...

Страница 45: ...t and then click Install to install it Click Create a private certificate to enter the following creation interface Click the Create button to create a private certificate Enter the country only two letters available domain camera s IP address domain validity date password province state region and so on Then click OK to save the settings Click Create a certificate request to enter the following i...

Страница 46: ...t network applications With the deficient bandwidth the router or switch will sort the data streams and transfer them according to their priority to solve the network delay and network congestion by using this function Go to Config Network QoS Video Audio DSCP The range is from 0 to 63 Alarm DSCP The range is from 0 to 63 Manager DSCP The range is from 0 to 63 Generally speaking the larger the num...

Страница 47: ...ter the MAC address of the PC in Bind MAC textbox If this option is enabled only the PC with the specified MAC address can access the camera for that user 6 Click the OK button and then the newly added user will be displayed in the user list Modify user 1 Select a user to modify password and MAC address if necessary in the user configuration list box 2 The Edit user dialog box pops up by clicking ...

Страница 48: ...he user who is viewing the live video An administrator user can kick out all the other users including other administrators 6 7 3 Block and Allow Lists Go to Config Security Block and Allow Lists as shown below The setup steps are as follows Check the Enable address filtering check box Select Block Allow the following address IPv4 IPv6 MAC and then enter IP address or MAC address in the address bo...

Страница 49: ...indicates main stream 2 indicates sub stream 3 indicates third stream Only video can be viewed by this means and no other operations can be done If no such function please skip the instruction 6 8 Maintenance Configuration 6 8 1 Backup and Restore Go to Config Maintenance Backup Restore Import Export Settings Configuration settings of the camera can be exported form a camera into another camera 1 ...

Страница 50: ... select the save path of the upgrade file 2 Click the Upgrade button to start upgrading the firmware 3 The device will restart automatically Caution Do not close the browser or disconnect the camera from the network during the upgrade For some specified models online upgrade is available The setting steps are as follows If no such function please skip the instruction 1 Create the upgrade file loca...

Страница 51: ...2 Select the main type sub type start and end time 3 Click Search to view the operation log 4 Click Export to export the operation log 51 ...

Страница 52: ...o SD card installed in the camera or the SD card is not compatible with the camera a pop up message will show stating that there is no card Local Image Search 1 Choose Picture Local 2 Set time Select date and choose the start and end time 3 Click to search the images 4 Double click a file name in the list to view the captured photos as shown above 52 ...

Страница 53: ...e Select date and choose the start and end time 3 Choose the alarm events at the bottom of the interface 4 Click to search the images 5 Double click a file name in the list to view the captured photos Click to return to the previous interface The descriptions of the buttons are shown as follows 53 ...

Страница 54: ...of the image Zoom in Click this button to digitally zoom in Zoom out Click this button to digitally zoom out Slide show play Click this button to start the slide show mode Stop Click this button to stop the slide show Play speed Play speed of the slide show 7 2 Video Search 7 2 1 Local Video Search Click Search to go to the interface as shown below Videos were recorded locally to the PC can be pla...

Страница 55: ...o adjust the volume after enabling audio 7 2 2 SD Card Video Search Click Search to go to the interface as shown below Videos that were recorded on the SD card can be played in this interface Note If the camera doesn t support SD card please skip the instructions of SD card video search 1 Choose Record SD Card 2 Set search time Select the date and choose the start and end time 3 Click to search th...

Страница 56: ...ck The time table can be shown in 24H 12H 2H 1H format by clicking the corresponding buttons Video clip and downloading 1 Search the video files according to the above mentioned steps 2 Select the start time by clicking on the time table 3 Click to set the start time and then this button turns blue 4 Select the end time by clicking on the time table Then click to set the end time 56 ...

Страница 57: ...wnload the video file in the PC Click Set up to set the storage directory of the video files Click Open to play the video Click Clear List to clear the downloading list Click Close to close the downloading window 57 ...

Страница 58: ...t administrator to get the correct port number D Exclude the above reasons Restore to default setting by IP Tool IP tool cannot search devices It may be caused by the anti virus software in your computer Please exit it and try to search device again IE cannot download ActiveX control A IE browser may be set up to block ActiveX Follow the steps below Open IE browser and then click Tools Internet Op...

Страница 59: ...No sound can be heard A Audio input device is not connected Please connect and try again B Audio function is not enabled at the corresponding channel Please enable this function 59 ...

Страница 60: ...60 9 Dimensions ...

Страница 61: ... SFDFJQU PS PUIFS QSPPG PG UIF EBUF PG UIF PSJHJOBM QVSDIBTF JT SFRVJSFE CFGPSF XBSSBOUZ TFSWJDF JT SFOEFSFE 5IJT XBSSBOUZ POMZ DPWFST GBJMVSFT EVF UP EFGFDUT JO NBUFSJBMT BOE XPSLNBOTIJQ XIJDI BSJTF EVSJOH OPSNBM VTF 5IJT XBSSBOUZ EPFT OPU DPWFS EBNBHFT XIJDI PDDVST JO TIJQNFOU PS GBJMVSFT XIJDI BSF DBVTFE CZ QSPEVDUT OPU TVQQMJFE CZ UIF 8BSSBOUPS PS GBJMVSFT XIJDI SFTVMU GSPN BDDJEFOU NJTVTF BCV...

Страница 62: ...PWF 4PNF TUBUFT EP OPU BMMPX UIF FYDMVTJPO PS MJNJUBUJPO PG JODJEFOUBM PS DPOTFRVFOUJBM EBNBHFT PS MJNJUBUJPOT PO IPX MPOH BO JNQMJFE XBSSBOUZ MBTUT TP UIF BCPWF FYDMVTJPOT PS MJNJUBUJPOT NBZ OPU BQQMZ UP ZPV 5IJT XBSSBOUZ HJWFT ZPV TQFDJGJD MFHBM SJHIUT BOE ZPV NBZ BMTP IBWF PUIFS SJHIUT GSPN WBSZ GSPN TUBUF UP TUBUF G UIF QSPCMFN JT OPU IBOEMFE UP ZPVS TBUJTGBDUJPO UIFO XSJUF UP UIF GPMMPXJOH BE...

Страница 63: ... 4U 5BNQB 4BMFT 0GGJDF MPPNGJFME WF FSSJUPT BMJGPSOJB 64 1 9 XXX JHJUBM 8BUDIEPH DPN UFDIOJDBMTVQQPSU EXDD UW 5FDIOJDBM 4VQQPSU 1 64 BOBEB OUFSOBUJPOBM SFODI BOBEJBO 5FDIOJDBM 4VQQPSU PVST POEBZ SJEBZ BN UP QN BTUFSO 4UBOEBSE 5JNF ...

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