Digital Equipment VRE01, Установка и использование

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5–2 Repairs
Per Call
This noncontractual service provides on-site repair based on time and
materials. The Per Call service is available during regular business
hours, Monday through Friday.
DECall
DECall is similar to Per Call service. You pay a fixed fee per call with an
annual retainer fee.
Off-Site Service
Digital also provides several options for off-site service.
Carry-In SERVICenters
Digital SERVICenters are located in major cities around the world. They
offer convenient, cost-effective repair service with a 48-hour turnaround
time. Both Contract and Per Call coverage is offered.
DECmailer
This mail-in service is for module and subassembly repairs. DECmailer
provides five-day turnaround time.
How To Get Service
Digital has a central SERVICcenter in your area to help you keep your
system running at peak efficiency. To find out more about Digital
hardware and software service offerings, call one of the following
telephone numbers.
In the United States
1-800-554-3333
Worldwide
Contact your local Digital Field Service office.