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Service Procedures

Service Procedures

Digital PRIORIS HX MP Server

Digital PRIORIS HX MP Server

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MCS Logistics Engineering - Nijmegen

MCS Logistics Engineering - Nijmegen

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Connecting SCSI Devices

The server supports up to 10 internal SCSI devices. Additional SCSI devices can be added to the server by
using an EISA- or PCI-based SCSI host adapter installed in an available expansion slot in conjunction with
an external SCSI expansion box. The PRIORIS HX MP supports the following configurations.

Configuration

Base Server Host Adapter

RAID Server Host Adapter

PRIORIS HX MP
(one processor)

2-channel wide SCSI-2

2-channel wide PCI RAID

PRIORIS HX MP/2
(two processors)

2-channel wide SCSI-2

2-channel wide PCI RAID

PRIORIS HX MP/4
(four processors)

2-channel wide SCSI-2

2-channel wide PCI RAID

Storage Backplane

The storage backplane supports seven hot-swap devices split between two SCSI bus sections: SCSI bus A
and SCSI bus B (see Figure 3-21). SCSI bus A is the upper section and consists of four SCSI device
connections. SCSI bus B is the lower bus section and consists of three SCSI device connections. These
buses can be configured as two independent SCSI channels or as one channel by installing a wide SCSI
jumper cable. Figures 3-22 through 3-26 show the available cable configurations.
The server has been supplied with three SCSI cables and three SCSI bus terminators to configure the server
for up to three internal SCSI channels. Additional cables are available to support external SCSI devices or
as replacement cables.

Figure 3 - 21 Storage Backplane

A

B

C

B

A

B

C

B

A

W1
W2
W3

A = Wide SCSI
B = Narrow SCSI
C = Power

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Содержание Prioris HX MP

Страница 1: ...R I S H X M P Service Maintenance Manual PRIORIS HX MP Server K MN00000 03 JG00 A Copyright Digital Equipment Corporation All rights reserved October 1995 NIJMEGEN THE NETHERLANDS MCS LOGISTICS ENGIN...

Страница 2: ...ts Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013...

Страница 3: ...ions 15 SCU Diskette s 16 When to Run the SCU 16 Before Using the SCU 16 SCU Keyboard Function Keys 17 Starting and Using the SCU 17 Configure The Computer 18 Adding ISA Expansion Boards 19 Adding EIS...

Страница 4: ...Supply 46 Removing the Fan 47 Removing the Optional Power Supply 48 Removing a Half Height 5 Inch Device from Top Right Drive Bay 49 Replacing a Device Into the Hot Swap Drive Bay 50 SBB LED Status I...

Страница 5: ...GNOSTICS 75 QAPlus FE Error Messages 76 CHAPTER 5 DEVICE MAPPING 77 CPU I O Address Map 77 CPU Memory Address Map 78 DMA Channel Assignment 78 I O Address Map 78 PCI Configuration Space Address Map 79...

Страница 6: ...ower Supply 46 Figure 3 12 Removing the Server Top Fan Assembly 47 Figure 3 13 Removing the Optional Power Supply 48 Figure 3 14 Removing a Half Height 5 Inch Device from Top Right Drive Bay 49 Figure...

Страница 7: ...cedures in this document may not apply to the computer s you are servicing since many of the diagnostic tests are designed to test more than one product CAUTION Digital recommends that only A certifie...

Страница 8: ...trical multi processing SMP Intel Pentium one 1P two 2P or four 4P processor options available Operates using a 128 bit memory interface and one external 512 KB burst write back cache modules per CPU...

Страница 9: ...video RAM supporting 800 x 600 at 256 colors and 1024 x 768 at 16 colors Redundant Fans and Power Supply For added reliability the server has redundant fans for cooling and the option to add a second...

Страница 10: ...e SCSI 2 RAID SCSI 2 600 KB sec FR 890WW AC Single Pentium 32MB ECC 512KB 3 x 2GB SBB SCSI 2 RAID SCSI 2 600 KB sec FR 891WW AA Two Pentium 64MB ECC 512KB 1 None Adaptec 2940W SCSI 2 600 KB sec FR 891...

Страница 11: ...device drivers Use the CD ROM disk to access the Getting Started program SCSI enables the server to operate using an Adaptec 2940 or 3940 SCSI controller Mouse enables the server to operate using a L...

Страница 12: ...SMC EXE is a device driver for configuring the parallel port as an enhanced parallel port EPP Before loading this device driver check the documentation for the device to be connected to the parallel p...

Страница 13: ...y require for proper operation When additional EISA PCI or ISA expansion boards are installed make sure to copy the CFG files and overlays if applicable supplied with the expansion boards to the Syste...

Страница 14: ...oper switch settings to configure ISA expansion boards For EISA and PCI expansion boards run the SCU after adding removing or relocating In this case the SCU will automatically assign the proper serve...

Страница 15: ...e highlighted option F10 Press F10 to complete a step F1 Displays the selected menu item s help screen Esc Returns the monitor screen to the previously selected menu item Starting and Using the SCU Pe...

Страница 16: ...icable select the Learn About Configuring The Computer option to get familiar with the SCU 7 If applicable set the current server time and date using the Set Time and Set Date menu options 8 Using the...

Страница 17: ...t need to be installed These recommendations must be followed exactly otherwise the server will not work properly To access this menu item 1 Insert the backup System Configuration Utility diskette int...

Страница 18: ...rovided This list displays IRQs that are either not assigned or can be re assigned If an IRQ is selected that conflicts with another expansion board in the server a menu appears providing information...

Страница 19: ...omputer menu select Step 2 Adding and Removing Boards 4 Highlight the expansion board to be relocated press Enter and then follow the instructions displayed on the monitor screen 5 Select Step 5 Save...

Страница 20: ...tem Configuration Utility diskette into drive A and then soft boot reset the server 2 Press Enter to display the SCU main menu 3 Highlight the appropriate Maintain the SCU Diskette option Press Enter...

Страница 21: ...GA VGA CGA 80x25 Monochrome Sets the video controller type System memory Not user selectable Displays the amount of base conventional memory each time the server boots Extended memory Not user selecta...

Страница 22: ...emory hole at address C00000 with 4 MB memory available Boot Options Menu Fields Settings Comments Boot option A only A then C C then A C only Each time the server boots it will load the operating sys...

Страница 23: ...2 sec 3 4 sec 1 sec 1 4 sec Sets the delay time after a key is held down before it begins to repeat a keystroke Integrated Peripherals Menu Fields Settings Comments Mouse port Disabled Enabled Enables...

Страница 24: ...e remains inactive for the specified time the OCP will be set to an OFF state to increase the life of the OCP OCP backlight On Off Selects the power on state of the OCP backlight Exchange diskette dri...

Страница 25: ...RR and SERR errors will generate an I O fault Fault to SERR Enabled Disabled This bit determines whether an MPI Bus fault generates a PCI SERR signal When set MFAULT is propagated to SERR When cleared...

Страница 26: ...ss enter to enter a user password Password on boot Enabled Disabled which ever is in effect This option is not allowed to change Note Entering Setup with a user password restricts access to certain BI...

Страница 27: ...g ESD sensitive material Be sure it is properly connected Keep circuit boards and components away from non conductors Keep clothing away from circuit boards and components Keep circuit boards in anti...

Страница 28: ...ftware QAPLUS fe PC Advanced Diagnostic Software latest version Supplier information Diagsoft Inc 5615 Scotts Valley Drive Suite 140 Scotts Valley California 95066 U S A Voice 1 408 438 8247 Fax 1 408...

Страница 29: ...grades Removing the Side Panel Before removing the side panel perform the following 1 Turn off power to all external devices connected to server 2 Turn server off 3 Unplug power cord from wall outlet...

Страница 30: ...nch half height drive bays M 2 primary PCI slots 1 shared PCI EISA slot D 3 way security lock N Memory module 1 E Integral hot swap device bay for SBBs O Terminator card or CPU module 2 F Power OCP an...

Страница 31: ...d Component Legend Component A Power supply I Serial ports B Redundant power supply area J Parallel port C Storage backplane K Video port D Power interlock switch L Keylock E AC power plug M Storage b...

Страница 32: ...expansion boards might need to be installed in a primary PCI slot Refer to the documentation that came with the PCI expansion board Expansion Slot Designation Description EISA slots 1 through 6 Suppo...

Страница 33: ...ounded Wear a grounded wrist wrap or touch an exposed metal part of the server s chassis Main Logic Board Jumper Settings Feature Description Setting DSM Not install 1 Install J7 jumpered 1 J7 open Do...

Страница 34: ...Digital PRIORIS HX MP Server 36 36 MCS Logistics Engineering Nijmegen MCS Logistics Engineering Nijmegen P R I O R I S H X M P Main Logic Board Jumper Locations J14 J13 1 2 3 J11 J32 J33 DEC00578 3 J...

Страница 35: ...ocations CAUTION Do not touch any electronic component unless you are safely grounded Wear a grounded wrist wrap or touch an exposed metal part of the server s chassis Feature Description Setting CPU...

Страница 36: ...tal PRIORIS HX MP Server Digital PRIORIS HX MP Server 38 38 MCS Logistics Engineering Nijmegen MCS Logistics Engineering Nijmegen P R I O R I S H X M P CPU Module Jumper Settings continued J7 J8 J4 J3...

Страница 37: ...nd 32 MB densities are available Fill bank 0 0H and 0L before bank 1 1H and 1L bank 1 before bank 2 2H and 2L bank 2 before bank 3 3H and 3L NOTE Due to height limitations 64 MB SIMMs cannot be used o...

Страница 38: ...208MB 4 x 32MB 4 x 16MB 4 x 4MB 208MB 4 x 8MB 4 x 8MB 4 x 8MB 4 x 32MB 224MB 4 x 8MB 4 x 16MB 4 x 16MB 4 x 16MB 224MB 4 x 8MB 4 x 16MB 4 x 32MB 224MB 4 x 8MB 4 x 16MB 4 x 32MB 4 x 4MB 240MB 4 x 8MB 4...

Страница 39: ...6MB 4 x 32MB 4 x 32MB 256MB 4 x 8MB 4 x 8MB 4 x 16MB 4 x 4MB 4 x 8MB 4 x 8MB 4 x 16MB 4 x 4MB 288MB 4 x 16MB 4 x 16MB 4 x 4MB 4 x 16MB 4 x 16MB 4 x 4MB 288MB 4 x 32MB 4 x 4MB 4 x 32MB 4 x 4MB 288MB 4...

Страница 40: ...8MB 4 x 8MB 4 x 32MB 4 x 32MB 4 x 8MB 4 x 8MB 4 x 32MB 4 x 32MB 640MB 4 x 16MB 4 x 32MB 4 x 32MB 4 x 16MB 4 x 32MB 4 x 32MB 640MB 4 x 16MB 4 x 32MB 4 x 32MB 4 x 4MB 4 x 16MB 4 x 32MB 4 x 32MB 4 x 4MB...

Страница 41: ...oval and Replacement Procedures Removing the 3 inch Diskette Drive To remove the 3 inch diskette drive 1 Turn off the computer 2 Disconnect external devices ac power and monitor power 3 Unlock and rem...

Страница 42: ...megen P R I O R I S H X M P Removing the CD ROM Drive To remove the CD ROM drive 1 Turn off the computer 2 Disconnect external devices ac power and monitor power 3 Unlock and remove side panels 4 Disc...

Страница 43: ...ering Nijmegen 45 45 P R I O R I S H X M P Removing the Main Logic Board To remove the main logic board 1 Turn off the computer 2 Disconnect external devices ac power and monitor power 3 Unlock and re...

Страница 44: ...r Supply To remove the Power Supply 1 Turn off the server 2 Disconnect external devices ac power and monitor power 3 Unlock and remove left side panel 4 Remove metal shield 5 Remove screws securing po...

Страница 45: ...e fan 1 Turn off the server disconnect external devices ac power and monitor power 2 Unlock and remove the right side panel 3 Disconnect the fan s power cable from the 15 pin mating connector on the p...

Страница 46: ...To remove the Optional Power Supply 1 Turn off the server 2 Disconnect external devices ac power and monitor power 3 Unlock and remove left side panel 4 Remove metal shield 5 Remove screws securing po...

Страница 47: ...y To remove a half height 5 inch device from one of the top right drive bay slots perform the following 1 Turn off the server 2 Disconnect external devices ac power and monitor power 3 Unlock and remo...

Страница 48: ...ce providing that the device is not active green activity LED is off NOTE Not all SCSI host adapters support the hot swap method Refer to the SCSI host adapter documentation to determine if the hot sw...

Страница 49: ...is on or flashing when the SBB is active For RAID servers the right LED amber is the SBB fault LED and indicates an error condition when it is either on or flashing CAUTION For non RAID servers remov...

Страница 50: ...g 1 Record server configuration settings using the SCU 2 Turn off the server 3 Disconnect external devices ac power and monitor power 4 Unlock and remove left side panel 5 Remove old battery 6 Install...

Страница 51: ...configurations When upgrading to the four processor 4P configuration replace the terminator card with a second CPU module To remove the terminator card 1 Turn off the server 2 Disconnect external dev...

Страница 52: ...dules The following procedure can be used to remove and replace any memory module 1 Turn off the server 2 Disconnect external devices ac power and monitor power 3 Unlock and remove left side panel 4 R...

Страница 53: ...ne per CPU on the CPU module s Refer to Installing a Secondary Cache Module later in this chapter 7 Install the new CPU module s and secure with retaining bracket s NOTE 1P 2P CPU module must be insta...

Страница 54: ...ower 3 Unlock and remove left side panel 4 Remove CPU module and place it on an antistatic surface 5 Carefully remove cache module and place it on an antistatic surface 6 Install cache module Make sur...

Страница 55: ...e expansion slots in conjunction with an external SCSI expansion box The server configuration SCSI adapter s and all SCSI devices must work together for optimum performance When installing SCSI device...

Страница 56: ...l wide PCI RAID PRIORIS HX MP 4 four processors 2 channel wide SCSI 2 2 channel wide PCI RAID Storage Backplane The storage backplane supports seven hot swap devices split between two SCSI bus section...

Страница 57: ...storage backplane can be configured as two separate SCSI buses or as a single SCSI bus using a jumper cable Note that The SCSI ID addressing is independent of the single or dual SCSI bus arrangement M...

Страница 58: ...r 4 Run SCU and the SCSI configuration utility to configure the server Refer to the SCSI and RAID documentation for additional configuration information NOTE Server s with this configuration are shipp...

Страница 59: ...ock side panels 3 Connect external devices and restore power 4 Run SCU and the SCSI configuration utility to configure the server Refer to the SCSI documentation for additional configuration informati...

Страница 60: ...external devices and restore power 4 Run SCU and the SCSI configuration utility to configure the server Refer to the RAID documentation for additional configuration information Legend Component A Exte...

Страница 61: ...Replace and lock side panels 3 Connect external devices and restore power 4 Run SCU and RAID configuration utility to configure the server Refer to the RAID documentation for additional configuration...

Страница 62: ...vice 2 Replace and lock side panels 3 Connect external devices and restore power 4 Run SCU and RAID configuration utility to configure the server Refer to the RAID documentation for additional configu...

Страница 63: ...pter is assigned a unique SCSI address Each operating system has different limitations regarding the number of SCSI host adapters that are supported Refer to the operating system documentation for add...

Страница 64: ...xternal SCSI Bus Guidelines Make sure that the selected SCSI addresses for the external SCSI devices do not conflict with other devices in the server Make sure that the external SCSI bus is terminated...

Страница 65: ...to boot turn it off wait until all hard disk drives are spun down completely and then turn it back on If the POST detects an error refer to chapter 4 Troubleshooting and take the appropriate steps to...

Страница 66: ...ult of a failed main logic board or some other add on component SIMM BIOS server battery etc Beep Code Error 1 2 Video Configuration Fails 2 2 3 BIOS ROM checksum 3 1 1 Test DRAM refresh 3 1 3 Test ke...

Страница 67: ...ffset nnnn Extended memory failed or configured incorrectly Make sure SIMMs are installed correctly If the problem persists replace SIMMs Run the SCU and restore all settings to original values Extend...

Страница 68: ...amount of shadow RAM in kilobytes that tested successfully System battery is dead Replace and run SETUP Replace the battery and then run the SCU to restore previous configuration information System BI...

Страница 69: ...stall SIMMs and memory module Install side panels Power is on but there is no screen display Brightness and contrast controls are not correctly set Monitor is off Monitor cable is incorrectly installe...

Страница 70: ...lace SIMMs Reinstall memory module Replace memory module No response to keyboard commands Keyboard is password protected Keyboard is not connected Keyboard is connected to the mouse port Enter the key...

Страница 71: ...hard disk drive not formatted SCSI device drivers not installed or incorrectly installed on SCSI boot hard disk drive Operating system software is not installed on the SCSI boot hard disk drive Reques...

Страница 72: ...ilure indication Refer to Chapter 3 SBB LED status indicators for additional information CD ROM Troubleshooting Problem Possible Cause Action Cannot access the CD ROM drive Error message reading drive...

Страница 73: ...the monitor then turn the server back on Set the jumper for VGA operation Monitor fails to switch to high resolution mode Appropriate high resolution video drivers are not installed or incorrectly ins...

Страница 74: ...iled Questionable Controller Card Hard drives failed Run Setup Check connections Reset controller Replace controller Replace disk Floppy diskette Media Mismatch Drive Not Ready Write Protected Media U...

Страница 75: ...metimes memory and address locations need to be changed For example some network expansion boards require a specific memory location If that location is already allocated a memory conflict results and...

Страница 76: ...EISA ISA PCI adapter RAM after POST completesUsed by BIOS Setup during POST 32 KB E8000 to EFFFF EISA ISA and buffer memory 32 KB F0000 to FFFFF System BIOS memory 64 MB DMA Channel Assignment Channe...

Страница 77: ...Number Device Number Device 0 31 Host bridge CPU bridge 0 13 EISA bridge 0 9 PCI slot 1 0 8 PCI slot 2 0 7 PCI slot 3 0 14 PCI to PCI bridge PPB 1 1 PCI slot 4 1 2 PCI slot 5 1 3 PCI slot 6 Server Int...

Страница 78: ...ead and Sequential write random read Destructive Test Floppy Disk All Tests Keyboard All Tests COM Ports All Tests LPT Ports All Tests Pointer device All Tests 3 Successful Bootstrap of the on the com...

Страница 79: ...2 digit A philips screwdriver An antistatic wrist strap Other Needed Materials Cleaning agent should be an all purpose cleaner that is used in house Required Special Tools None Remedial Diagnostic Te...

Страница 80: ...stics Engineering Nijmegen P R I O R I S H X M P ECO FCO Information BIOS version information Refer to the Digital DECpc Bulletin Board Support for the latest information on BIOS upgrades Network loca...

Страница 81: ...ium CPU Modules ER 78XWW CA Pentium CPU Modules Multilingual ER 78XWW CM On Line Bulletin Boards The most current product information and technical support is also available on line The most current d...

Страница 82: ...ent we highly appreciate your feedback We will do our best to make this document a valuable support to your service efforts for Digital Please fill out the reader feedback form and send or fax it to D...

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