AlphaStation 500 Series User Information 4-1
4
Troubleshooting
Introduction
This chapter describes initial and general troubleshooting as well as the error beep codes.
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Refer to the documentation supplied with additional options if you are experiencing
problems with specific options that you have installed.
Initial Troubleshooting
To troubleshoot your AlphaStation 500 Series system initially, follow this procedure:
1.
Check that the power indicator is on.
2.
Check the power indicator on the monitor.
3.
Make sure that all cables and connections are secure.
4.
Press the Halt/Reset button. If your system fails to boot, turn it off, wait 20 seconds,
and turn it back on.
5.
Contact your Digital service representative or service provider for software- or
hardware-related problems by calling 1-800-354-9000 or 1-800-DIGITAL.
__________________________NOTE ____________________________
If you need to return a failed component, pack it in its original container and
return it to Digital Equipment Corporation or to your service provider.
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