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DCK1-ATV1

Keypad Cam Locks Advanced Security

 Shared Use

Product Guide

Phone: 707 766 6000

www.digilock.com | [email protected]

PG-DCK1-AT-DEN
081315

Support

Does not Operate with a Manager Key

The lock does not recognize the Manager Key. Follow Register/Add Manager Key(s) instructions to register the Manager Key to the lock. 
For immediate access, operate with another registered Manager Key or with the Programming Key.

Does not Operate with the Programming Key

The lock does not recognize the Programming Key. Contact Digilock Support for assistance.

Does not Unlock with the User Code or User Key

The lock does not recognize the User Code or User Key. Operate the lock with a registered Manager Key. 

Sleep Mode

After three consecutive incorrect User Code entries to unlock, the lock will go into “Sleep Mode” for one minute and for an additional 
minute for each subsequent incorrect entry. The keypad is disabled while in “Sleep Mode”.

Error Condition Indicator

Locks emit feedback when an error condition exists.
2 sets of three beeps:
The batteries are low. Replace the batteries.

1 beep:
The lock does not recognize the User Code or Key.

No Audible Feedback when 

 

=

 is Pressed

a. 

 The lock may be in “Sleep Mode” or the batteries need to be replaced. For immediate access, operate with a registered  
Manager Key. 

b. 

Press 

=

 to test; if no audible feedback, replace the batteries.

c. 

If error condition persists, contact Digilock Support.

Battery Replacement*

It is not necessary to remove the lock from the door to change the batteries. 

Replace with three premium 
alkaline AA batteries. 

3

3

The batteries are located 
behind the rear cover. 

Ensure that the cam is not 
obstructing access to the rear 
cover screw.*

1

1

Remove the screw and rear 
cover.

2

2

Replace the rear cover and 
secure.

*In case of battery failure, operate with a registered Manager Key or the Programming Key.

4

4

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