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Hardware Manual

Broadband E230 HSPA USB Modem

Q :  When I click on the ‘Connect’ button in the Connection Manager, the    
 

message ‘Modem not found’ appears. What should I do?

A :  Your PC could not detect your modem or could not recognise the modem’s  
 

driver. Please remove and re-plug the modem into the USB port.

Содержание E230

Страница 1: ...BAND E230 HSPA USB MODEM Lot 10 Jalan Delima 1 1 Subang Hi Tech Industrial Park 40000 Shah Alam Selangor Darul Ehsan Malaysia Enquiries 016 299 3333 1 800 68 3333 or digi com my DiGi Telecommunications Sdn Bhd 201283 M ...

Страница 2: ... When I click on the Connect button in the Connection Manager the message Modem not found appears What should I do A Your PC could not detect your modem or could not recognise the modem s driver Please remove and re plug the modem into the USB port ...

Страница 3: ...ager 2 Reinstall the modem s software Q Even after successful installation the Connection Manager does not auto run What should I do A This occurs with the Windows 2000 operating system which does not support hot plug in You can double click the DiGi Internet icon on the desktop to launch the Connection Manager Copyright 2009 DiGi Telecommunications Sdn Bhd All Rights Reserved No part of this docu...

Страница 4: ... a few factors 1 Check the network signal strength If the connection is poor 2 bars or less you may be in a low coverage location Try moving around to see if you are able to receive better coverage 2 Check the network type GPRS EDGE UMTS HSDPA HSPA WCDMA Please check the network status at the bottom of the Connection Manager 3 Set the network settings in the modem tools to WCDMA only signal Tools ...

Страница 5: ...ransmission rate are affected by the actual environment The electromagnetic waves emitted from the PC may interfere with wireless signals When the signal is weak or the transmission rate is low you are recommended to use the long USB cable provided with the E230 and change the position of the E230 to receive stronger signals Getting to Know the E230 The following figures show the appearance of the...

Страница 6: ... Holds the Micro SD card 3 Mini USB interface You can connect the mini USB connector of the data cable to the mini USB interface 4 USIM SIM card slot Holds the USIM SIM card Colour Status Definition Green Blinking twice every 3s The E230 is powered on Green Blinking once every 3s The E230 is registered to a GPRS k r o w t e n E G D E S R P G M S G Blue Blinking once every 3s The E230 is registered...

Страница 7: ...sion of OS Display resolution 800 600 or above Preparing the E230 Installing the USIM SIM Card 1 Take out of the USIM SIM card slot from the E230 2 Insert the USIM SIM card into the card slot Make sure that the USIM SIM card is properly inserted 3 Insert the card slot into the E230 3 1 Launch the DiGi Internet Connection Manager 2 Go to Tools Options Profile Management 3 In the Profile Management ...

Страница 8: ...MA HSDPA network The modem is removed The modem is connected to a GPRS network On The modem is connected to a WCDMA network On The modem is connected to a HSDPA network On Off Green Green Blue Green Blue Sky Blue No Colour Inserting the Micro SD card Insert the Micro SD card into the E230 as shown in the following figure Note Micro SD card is an optional accessory If the Micro SD card is not provi...

Страница 9: ...ot available on your laptop PC 2 Your laptop PC should detect the modem and install the driver of the modem automatically 3 Your laptop PC will then prompt you to install the DiGi Internet Connection Manager 4 Follow the on screen instructions to complete the installation Installation Guide The procedure for installing the management program depends on the operating system installed on your PC The...

Страница 10: ...en double click AutoRun exe to run the program 3 Follow the prompts of the installation wizard 4 After the program is installed the shortcut icon of the management program is displayed on the desktop Launching the Management Program After the E230 is installed the management program is launched automatically Then every time the E230 is connected to the PC the management program is launched automat...

Страница 11: ...ve the E230 Note Before removing the E230 exit the management program 7 k FAQ What should I do if I cannot access the Internet 1 Check the network signal strength 2 Check whether you have activated the wireless online service You can ask the local network operator how to activate it 3 If the wireless online service is activated check network settings according to the instructions in Internet Servi...

Страница 12: ... the Prompt dialog box is displayed 3 Click Yes to delete the setting or click No to cancel the deletion 9 Safety Information Read the safety information carefully to ensure the correct and safe use of your wireless device Interference Do not use your wireless device if using the device is prohibited or when it causes danger or interference with electric devices Medical Device Do not use your wire...

Страница 13: ...ss device may cause danger to children or cause suffocation if child swallows the components Environment Protection Observe the local regulations regarding the disposal of your packaging materials used wireless device and accessories and promote their recycling 9 1 Click the Network Type tab 2 In the Network Type drop down combo box select the corresponding network type 3 In the Band down drop lis...

Страница 14: ... wireless device Clean your wireless device with a piece of damp and soft antistatic cloth Do not use any chemical agents such as alcohol and benzene chemical detergent or powder to clean it 10 1 Choose Tools Choose Device 2 Select a device in the device list 3 Click OK to terminate the current terminal and switch to the selected one Viewing Diagnostics Information Choose Tools Diagnostics to view...

Страница 15: ...ireless device and accessories in a place with a considerably low or high temperature Use only accessories of the wireless device approved by the manufacturer Contact the authorised service centre for any abnormality of the wireless device or accessories Do not dismantle the wireless device or accessories This will void the warranty Emergency Call This wireless device functions through receiving a...

Страница 16: ...Information The following approvals and notices apply in specific regions as noted CE Approval European Union The wireless device is approved to be used in the member states of the EU The wireless device is in compliance with the essential requirements and other relevant provisions of the Radio and Telecommunications Terminal Equipment Directive 1999 5 EC R TTE Directive Federal Communications Com...

Страница 17: ...uploaded and downloaded data Note The statistical data of the traffic is only for your reference The actual traffic information is accounted on the basis of the traffic data collected by the operator Resetting the Statistics Information To reset the statistics information do as follows 1 In the navigation tree right click a tab 2 Choose Reset Statistics 3 In the Confirm dialog box click Yes 4 ...

Страница 18: ...onnect to disconnect from the network Statistics Information You can use the Statistics function to check the network traffic Viewing the Statistics Information To view the statistics information do as follows 1 Click to display the Statistics interface 2 In the navigation tree click the following tabs to display the corresponding diagram 2 3 Contents 1 Description of the Terminal Management GUI 1...

Страница 19: ...ble lists the shortcut icons provided by the Terminal Management Click To Display the Connection interface Query the statistics of the transferred data Access the Internet and connect to the website www myinternet com my Access the Internet and connect to the website www digi com my 1 1 Status Information The following table lists the status information Status Information Description Network signa...

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