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6.5 GPL Statement
This product contains free software which is licensed under the GNU General Public License. After
you purchase this product, you may procure, modify or distribute the source code of the GPL/LGPL
software that is used in this product.
To obtain a copy of our open source software, please contact our support center and we will provide
you with a CD-ROM of the source code that is used, charging only the actual expense involved.
However, please be noted that we can not provide guarantee with the source code, and there is also
no technical support for the source code from us.
Technical Support
Diamond Technical Support staff is here to help resolve any issues that you
may be experiencing. Prior to contacting technical support please make sure
you have the following information available.
1. Model #: (Printed on the bar code, located on the box)
2. Installation CD Version: (printed on the CD label)
3. The version of Windows that your system is running.
4. The manufacturer and model # of your computer.
5. CPU type and speed (example: Intel Pentium4 2.4GHZ)
6. A complete description of the problem that you are experiencing including any
steps that you have taken to try to resolve the issue.
Technical Support Options
Free Telephone Support
818-357-5165
(long distance rates may apply)
Mon - Fri, 8 - 4:30 PST
http://www.diamondmm.com
TWO YEAR LIMITED WARRANTY
Starting June 1st 2009 all Diamond products will have an optional TWO (2) YEAR LIMITED WARRANTY WITH PRODUCT
REGISTRATION. All Diamond Products must be registered within 30 day from the original date of purchase to be eligible for
the 2nd year warranty. (All products not registered within 30 days of purchase will only qualify for the original one year limited
warranty.) Please register your product at http://www.diamondmm.com/support.php
Full details for the two year limited warranty are the same as the one year limited warranty below.
SHIPPING
Starting June 1st 2009 Diamond Multimedia will pay for shipping cost from Diamond back to US and Canadian customers
provided the product is indeed under warranty and there is no damage caused by improper installation or modification of the
merchandise. Customers located outside of the United States and Canada or using military addresses (APO,etc) will be required
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