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Warranty Information
Limited One Year Warranty Information
Diamo warrants this product to be free from defects in workmanship and materials, under normal use
and conditions, for a period of one (1) year from the date of original purchase.
If you are experiencing any problems with the operation or function of your product, please make sure
you have downloaded our full owner’s manual from our website for reference or contact the authorized
local distributor (information of the authorized distributors are listed on www.diamocoffee.com). Should
this fail to resolve the matter and service is still required by reason of any defect or malfunction during
the warranty period, Diamo will repair or, at its discretion, replace this product without charge. This de-
cision is subject to verification of the defect or malfunction upon delivery of this product to a designated
factory service center.
The product must include proof of purchase, including date of purchase. To obtain
the Warranty Service, Customer must contact the authorized local distributor within the applicable
warranty period to obtain warranty service authorization. Dated proof of original purchase from the
authorized reseller will be required. Diamo is not responsible for Customer’s products or parts received
without a warranty service authorization. Products or parts shipped by Customer to local distributor
must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they
be insured or sent by a method that
provides for tracking of the package.
THIS WARRANTY SHALL NOT BE EXTENDED, ALTERED OR VARIED EXCEPT BY A WRITTEN INSTRUMENT
DULY SIGNED BY DIAMO WARRANTIES EXCLUSIVE. IF THIS PRODUCT DOES NOT OPERATE AS WARRANT-
ED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF WARRANTY SHALL BE REPLACEMENT OR REPAIR
OF THE PRODUCT OR PART OR REFUND OF THE PURCHASE PRICE PAID, AT DIAMO. THIS WARRANTY IS IN
LIEU OF ALL OTHER WARRANTIES (OR CONDITIONS), EXPRESSED OR IMPLIED, INCLUDING (WITHOUT
LIMITATION), ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PAR-
TICULAR PURPOSE. DIAMO SHALL NOT BE LIABLE FOR LOSS OF PROFITS OR ANY SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES WHICH THE PURCHASER MAY SUSTAIN. IN NO EVENT SHALL DIAMO’S
LIABILITY EXCEED THE PURCHASE PRICE OF THE DEFECTIVE PRODUCT. DIAMO NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE
SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. DIAMO SHALL NOT BE LIABLE UNDER
THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNC-
TION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S
MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR,
OR MODIFY THE PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD. THIS WARRANTY DOES NOT COVER
PHYSICAL DAMAGE TO THE SURFACE OF THE PRODUCT, INCLUDING CRACKS OR SCRATCHES ON OUT-
SIDE CASING. THIS WARRANTY DOES NOT APPLY WHEN THE MALFUNCTION RESULTS FROM THE USE OF
THIS PRODUCT IN CONJUNCTION WITH ACCESSORIES, OTHER PRODUCTS, OR ANCILLARY OR PERIPH-
ERAL EQUIPMENT AND DIAMO DETERMINES THAT THERE IS NO FAULT WITH THE PRODUCT ITSELF. THIS
WARRANTY DOES NOT APPLY TO ANY MALFUNCTION OR FAILURE OF THE PRODUCT OR PART DUE TO ANY
COMMUNICATION SERVICE CUSTOMER MAY SUBSCRIBE TO OR USE WITH THE PRODUCT. WARRANTY IS
VOID IF THE WARRANTY STICKER IS REMOVED.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, DIAMO ALSO EXCLUDES FOR ITSELF
AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE),
FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR
LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE,
USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THIS PRODUCT, EVEN IF DIAMO OR ITS AUTHORIZED
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO RE-
PLACEMENT, REPAIR, OR REFUND OF THE PURCHASE PRICE PAID, AT DIAMO’S DISCRETION. THIS DISCLAIM-
ER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HERE-IN SHALL FAIL OF
ITS ESSENTIAL PURPOSE.
Disclaimer:
Some countries, states, or provinces do not allow the exclusion or limitation of implied war-
ranties or the limitation of incidental or consequential damages for certain products supplied to consum-
ers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited
in their application to you. When the implied warranties are not allowed to be excluded in their entirety,
they will be limited to the duration of the applicable written warranty. This warranty gives you specific
legal rights which may vary depending on local law.