
15
Troubleshooting
Problem
Cause
Solution
Can brew coffee even with
the Pod Slot Cover open.
Defective Pod Slot Cover
sensor
Stop using and have the
Diamo One repaired. Brewing
with the door open can result
in high-pressure hot water
squirting out, possibly
burning you.
Water comes out of the
Steam Tube when brewing
coffee
• Coffee/Steam Knob
in wrong position
• Problem with internal
valve
1. Turn the Coffee/Steam
Knob to “Coffee.”
2. Please contact us if water
continues to come out of
the Steam Tube as
repairs are needed.
Water flows weakly or not
at all from the Steam Tube
when getting Hot Water.
Steam Tube blocked or
dirty
1. Carefully clean the
openings in the Steam
Tube with a straight pin.
2. Perform step 5 from
Frothing Milk (pg. 5) after
frothing milk to clean the
tube.
3. Repeat as necessary.
When brewing a few cups
in a row, condensation
appears on the Pod Slot
Cover.
This is normal due to
condensing water vapor
released during the
brew process
The side of the Diamo One
is extra warm when using.
Too many brewing cycles
in too little time.
Slow down coffee brewing
and let the machine rest
longer between cups. This
will keep the temperature
down and help extend its life.
Contact Support
US Customer Support
CALL: Noetic, Inc.
E-MAIL: Diamo
507-529-1441
8am - 4:30pm (CT) M-F
[email protected]
e-mails will be answered
within 1 business day
We want to help solve whatever issues you may encounter
when using your Diamo One. If at any time you are not
satisfied or have questions, please call or e-mail our
dedicated customer support specialists and they will be
more than happy to assist you. For further support and
information, please visit
DiamoCoffee.com or
Содержание ONE
Страница 1: ...DIAMO ONE USER MANUAL ...
Страница 2: ...Warning The steam tube will get extremely hot Handle with care during and after use ...
Страница 20: ...www diamocoffee com ...