Troubleshooting
54
The Modem Does Not Receive or Transmit Properly
z
Make sure the telephone line is firmly connected and with a dial tone.
z
Check the port setting and the communication parameters (baud rate, parity,
data length and stop bits) specified in the communication program.
The Wireless WAN Module Does Not Work Properly
z
Make sure there is wireless WAN module in your computer. You must apply for
a wireless WAN account and get a SIM card from your network service
provider for the module to operate.
z
Make sure the SIM card is properly inserted into the SIM card slot.
z
Make sure that the correct driver program is installed and an initialization
command is in the extra initialization commands input box.
Cannot Connect to a Wireless LAN
z
An incorrect network name (SSID) or network key may be used. Make sure you
have set the network name (SSID) and key to the same values as the access
point (infrastructure connection) or the computers to be connected (Ad Hoc
connection) have.
z
The computer may be too far from other communication devices. Retry the
connection after moving your computer closer to the computers to be
connected with (Ad Hoc connection) or to the access point (infrastructure
connection). Also, check the wave condition in the Wireless Network
Connection Status window.
z
Check if the wireless LAN module is turned on. Verify that Disable Radio is not
checked in the Network setting window.
z
Make sure you have access rights or network authentication to the network you
want to connect to.
z
Try changing channels to avoid active channel duplication.
z
Check the setting of the protocol, work group, shared setting, and IP address.
The Touch-Panel Does Not Work Properly
z
If the cursor position does not match the pen tip one, or it is the first time to use
the touch-panel, you must calibrate it.
z
Make sure that nothing else is pressing the touch-panel.
Cannot Charge Battery or Losing Power Quickly
z
Verify that the battery is properly installed and it is not too hot or too cold.
z
Calibrate
battery.
z
The installed battery may be dead or faulty. Replace it with a new one.
Dialogue Flybook V2/V3 Series User’s Guide