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Troubleshooting

Troubleshooting Checklist

This chapter of the manual is designed to help you with problems
that you may encounter with your personal computer. To efficiently
troubleshoot your system, treat each problem individually. This is to
ensure an accurate diagnosis of the problem in case a problem has
multiple causes.

Some of the most common things to check when you encounter
problems while using your system are listed below.

1. The power switch of each peripheral device is turned on.
2. All cables and power cords are tightly connected.
3. The electrical outlet to which your peripheral devices are

connected is working. Test the outlet by plugging in a lamp or
other electrical device.

4. The monitor is turned on.
5. The display’s brightness and contrast controls are adjusted

properly.

6. All add-in boards in the expansion slots are seated securely.
7. Any add-in board you have installed is designed for your system

and is set up correctly.

Monitor/Display

If the display screen remains dark after the system is turned on:

1. Make sure that the monitor’s power switch is on.
2. Check that one end of the monitor’s power cord is properly

attached to the monitor and the other end is plugged into a
working AC outlet. If necessary, try another outlet.

3. Check that the video input cable is properly attached to the

monitor and the system’s display adapter.

4. Adjust the brightness of the display by turning the monitor’s

brightness control knob.

Appendix C - Troubleshooting

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Содержание G4H875-B

Страница 1: ...935 G4H876 000 A77120541 G4H875 N G4H875 C G4H875 B System Board User s Manual ...

Страница 2: ...r use of this manual and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose The user will assume the entire risk of the use or the results of the use of this document Further the manufacturer reserves the right to revise this publication and make changes to its contents at any time without obligation to notify any person or entity of s...

Страница 3: ...rticular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an ...

Страница 4: ...oard Layout System Memory CPU Jumper Settings Rear Panel I O Ports I O Connectors Chapter 3 BIOS Setup Award BIOS Setup Utility Updating the BIOS Chapter 4 Supported Softwares Drivers Utilities and Software Applications Installation Notes Appendix A Enabling Hyper Threading Technology Appendix B System Error Messages Appendix C Troubleshooting Appendix D Watchdog Sample Code 5 5 6 6 7 7 8 8 12 16 ...

Страница 5: ...nts and product specifications 2 The warranty is void if the product has been subjected to physical abuse improper installation modification accidents or unauthorized repair of the product 3 Unless otherwise instructed in this user s manual the user may not under any circumstances attempt to perform service adjustments or repairs on the product whether in or out of warranty It must be returned to ...

Страница 6: ...tant Electrostatic discharge ESD can damage your processor disk drive and other components Perform the upgrade instruction procedures described at an ESD workstation only If such a station is not available you can provide some ESD protection by wearing an antistatic wrist strap and attaching it to a metal part of the system chassis If a wrist strap is unavailable establish and maintain contact wit...

Страница 7: ...milar to the information listed above This may differ in accordance to the sales region or models in which it was sold For more information about the standard package in your region please contact your dealer or sales representative Before Using the System Board Before using the system board prepare basic system components If you are installing the system board in a new system you will need at lea...

Страница 8: ...on D processor 400MHz system data bus System Memory Supports dual channel 128 bit wide memory interface Each channel supports 2 DIMM sockets Supports up to 4GB system memory Supports Dynamic mode to optimize system performance Synchronous operation with processor system bus PC2100 PC2700 PC3200 DDR266 DDR333 DDR400 with 800MHz FSB CPU supports PAT mode DDR333 will run at 320MHz memory frequency wh...

Страница 9: ...2 0 AGP 1x and 4x spec Supports 1 5V AGP 8x 2 13GB sec and AGP 4x 1066MB sec add in cards AGP is an interface designed to support high performance 3D graphics cards for 3D graphics applications It handles large amounts of graphics data with the following features Pipelined memory read and write operations that hide memory access latency Demultiplexing of address and data on the bus for nearly 100 ...

Страница 10: ...5 B Integrated IEEE 802 3 10BASE T and 100BASE TX compat ible PHY Glueless 32 bit PCI master interface Glueless CardBus master interface 128 Kbyte Flash interface Thin BGA 15 mm2 package Compatibility PCI 2 2 and AC 97 compliant Intel AGP version 3 0 Serial ATA Interface with RAID Supports two SATA Serial ATA interfaces which are compliant with SATA 1 0 specification 1 5Gbps interface Supports RAI...

Страница 11: ...dwidth providing a marked improvement in device transfer speeds between your computer and a wide range of simultaneously accessible external Plug and Play peripherals BIOS Award BIOS Windows 98SE 2000 ME XP Plug and Play compatible Supports DMI 2 0 function 4Mbit or 8Mbit flash memory Supports optional BIOS Write Protect function by hardware Desktop Management Interface DMI The system board comes ...

Страница 12: ...ront audio connector for external line out and mic in jacks 1 connector for an external game MIDI port 2 internal audio connectors CD in and AUX in 1 connector for IrDA interface 2 Serial ATA connectors 2 IDE connectors 1 floppy connector 2 ATX power supply connectors 1 Wake On LAN connector CPU fan chassis fan second fan and NB fan connectors Special Features of the System Board Hardware Monitor ...

Страница 13: ...wake up power on to respond to calls coming from an external modem or respond to calls from a modem PCI card that uses the PCI PME Power Management Event signal to remotely wake up the PC Important If you are using a modem add in card the 5VSB power source of your power supply must support a minimum of 720mA Wake On LAN This feature allows the network to remotely wake up a Soft Power Down Soft Off...

Страница 14: ...date and time ACPI The system board is designed to meet the ACPI Advanced Con figuration and Power Interface specification ACPI has energy saving features that enables PCs to implement Power Management and Plug and Play with operating systems that support OS Direct Power Management Currently only Windows 98SE 2000 ME XP supports the ACPI function ACPI when enabled in the Power Management Setup wil...

Страница 15: ...ccurs Hyper Threading Technology Functionality Requirements Enabling the functionality of Hyper Threading Technology for your computer system requires ALL of the following platforms Components CPU an Intel Pentium 4 Processor with HT Technology Chipset an Intel chipset that supports HT Technology BIOS a BIOS that supports HT Technology and has it enabled OS an operating system that includes optimi...

Страница 16: ...16 2 Hardware Installation System Board Layout Chapter 2 Hardware Installation G4H875 N ...

Страница 17: ...17 2 Hardware Installation G4H875 C ...

Страница 18: ...pen J6 PCI Standby LED 1 USB 3 4 power select JP4 1 USB 3 4 BIOS I O 1 Game AUX in 1 CD in Audio Codec 1 Front audio 1 S PDIF 1 IrDA 1 WOL DIMM Standby LED 1 CPU fan 1 12V power 1 2nd fan DDR 1 DDR 2 DDR 1 DDR 2 Channel 0 Channel 1 1 ATX power 1 1 IDE 2 IDE 1 Intel Hance Rapids 1 1 SATA 2 SATA 1 FDD 1 1 Chassis fan ATX SW PWR LED 1 RESET SPEAKER HD LED Battery PCI X Slot 1 1 Clear CMOS JP5 1 North...

Страница 19: ...sis If a wrist strap is unavailable establish and maintain contact with the system chassis throughout any procedures requiring ESD protection The system board supports DDR SDRAM DIMM Double Data Rate SDRAM DDR SDRAM is a type of SDRAM that doubles the data rate through reading and writing at both the rising and falling edge of each clock This effectively doubles the speed of operation therefore do...

Страница 20: ...es the overhead of opening closing pages in memory banks allowing for row switching to be done less often DIMMs are on the same channel DIMMs in a channel can be identical or completely different Not all slots need to be populated DIMMs of different memory configura tions are on different channels Odd number of slots can be popu lated DIMMs of the same memory configu ration are on different channe...

Страница 21: ...nel Virtual single channel Virtual single channel Virtual single channel Virtual single channel Virtual single channel Virtual single channel Dual channel Dual channel Dual channel DDR 1 E P P E E E E E E E P P p P P P E P 1 3 P 1 3 DDR 2 E E P P E E E P P P E E E P P P P 2 4 E P 2 4 DDR 1 E E E E P P E E P P E P P E P P E P 1 3 P 1 3 DDR 2 E E E E E P P P E P P E P P E P P 2 4 E P 2 4 Continued o...

Страница 22: ... P 1 3 DS P 1 3 DS E P 1 3 SS P 1 3 SS DDR 2 P 2 4 DS E P 2 4 DS P 2 4 SS E P 2 4 SS DDR 1 E P 1 3 DS P 1 3 DS E P 1 3 SS P 1 3 SS DDR 2 P 2 4 DS E P 2 4 DS P 2 4 SS E P 2 4 SS P denotes populated E denotes empty denotes DIMMs are identical denotes DIMMs are not identical SS denotes Single Sided DIMM DS denotes Double Sided DIMM 1 2 3 or 4 denotes the DDR DIMM slot Channel 0 Channel 1 ...

Страница 23: ...ust correspond with Pin 1 of the socket 1 Pull the tabs which are at the ends of the socket to the side 2 Position the DIMM above the socket with the notch in the module aligned with the key on the socket 3 Seat the module vertically into the socket Make sure it is completely seated The tabs will hold the DIMM in place Pin 1 Notch Key Tab Tab ...

Страница 24: ...s exclusively designed for installing an Intel processor Installing the CPU 1 Locate Socket 478 on the system board 2 Unlock the socket by pushing the lever sideways away from the socket then lifting it up to a 90o angle Make sure the socket is lifted to at least this angle otherwise the CPU will not fit in properly Lever ...

Страница 25: ...et Important Handle the CPU by its edges and avoid touching the pins Gold mark 4 Insert the CPU into the socket until it is seated in place The CPU will fit in only one orientation and can easily be inserted without exerting any force Important Do not force the CPU into the socket Forcing the CPU into the socket may bend the pins and damage the CPU Pin 1 ...

Страница 26: ...the CPU will overheat damaging both the CPU and system board Note Only use Intel certified fan and heat sink An Intel boxed processor package contains a retention mechanism heat sink fan and installation guide If the installation procedure in the installation guide differs from the one in this section please follow the installation guide in the package If you are installing a non boxed processor t...

Страница 27: ...eat sink and retention mechanism assembly on the CPU then align and snap the retention legs hooks to the retention holes at the 4 corners of the retention module base Note You will not be able to snap the hooks into the holes if the fan heat sink and retention mechanism assembly did not fit properly onto the CPU and retention module base Unsnapped Fan heat sink and retention mechanism assembly Sna...

Страница 28: ...lever 4 Move the retention levers to their opposite directions then push them down This will secure the fan heat sink and retention mechanism assembly to the retention module base Note You will not be able to push the lever down if the direction is incorrect 5 Connect the CPU fan s cable connector to the CPU fan connector on the system board ...

Страница 29: ...ure the system with the default values stored in the ROM BIOS To load the default values stored in the ROM BIOS please follow the steps below 1 Power off the system 2 Set JP5 pins 2 and 3 to On Wait for a few seconds and set JP5 back to its default setting pins 1 and 2 On 3 Now power on the system If your reason for clearing the CMOS data is due to incorrect setting of the processor s ratio clock ...

Страница 30: ...ol submenu and press En ter 6 Set the processor s ratio clock to its default setting or an appropriate bus clock or frequency ratio Refer to the Frequency Voltage Control section in chapter 3 for more information 7 Press Esc to return to the main menu of the BIOS setup utility Select Save Exit Setup and press Enter 8 Type Y and press Enter ...

Страница 31: ...keyboard or PS 2 mouse port Selecting 5VSB will allow you to use the PS 2 keyboard or PS 2 mouse to wake up the system BIOS Setting Configure the PS 2 keyboard mouse wake up function in the Inte grated Peripherals submenu of the BIOS Refer to chapter 3 for more information Warning The 5VSB power source of your power supply must support 2A ...

Страница 32: ...rom S3 S4 in the Power Management Setup submenu of the BIOS must be set to Enabled Refer to chapter 3 for more information Important If you are using the Wake On USB Keyboard Mouse function for 2 USB ports the 5VSB power source of your power supply must support 1 5A For 3 or more USB ports the 5VSB power source of your power supply must support 2A X JP3 3 1 2 3 1 2 2 3 On 5VSB 1 2 On VCC default ...

Страница 33: ... want the system to power on once AC power comes in set JP6 pins 2 and 3 to On If you want to use the power button set pins 1 and 2 to On Important If you want the system to automatically power on when power returns after an AC power failure you must 1 Set JP6 pins 2 and 3 to On 2 The PWRON After PWR Fail field must be set to On Integrated Peripherals submenu Super I O Device section of the BIOS ...

Страница 34: ...st AC in JP11 Off Power on via power button default JP11 is used to select the method of powering on the system Set JP11 to On if you want the system to automatically power on only the first time AC power comes in If you want to use the power button set JP11 to Off 1 2 1 2 ...

Страница 35: ...S therefore any updates to it will not take effect 1 and 2 On The BIOS Write Protect function is enabled The BIOS is secured therefore you cannot update or flash the BIOS 1 and 2 Off The BIOS Write Protect function is disabled You can update or flash the BIOS anytime needed BIOS Write Protect White represents the switch s position X SW1 1 2 On BIOS Write Protected 1 2 Off BIOS Not Write Protected ...

Страница 36: ... 1 2 USB 3 4 COM 2 PS 2 Mouse LAN 2 Parallel LAN 1 Line out Line in Mic in G4H875 N PS 2 K B COM 1 USB 1 2 COM 2 PS 2 Mouse Parallel LAN Line out Line in Mic in G4H875 B PS 2 Mouse LAN Parallel USB 4 Line out Line in Mic in PS 2 K B COM 1 USB 1 2 USB 3 COM 2 G4H875 C ...

Страница 37: ...mputer prior to connecting or disconnecting a mouse or keyboard Failure to do so may damage the system board Wake On PS 2 Keyboard Mouse The Wake On PS 2 Keyboard Mouse function allows you to use the PS 2 keyboard or PS 2 mouse to power on the system To use this function Jumper Setting JP2 must be set to 2 3 On 5VSB Refer to PS 2 Power Select in this chapter for more information BIOS Setting Confi...

Страница 38: ... description The serial ports may be mounted on a card edge bracket Install the card edge bracket to the system chassis then insert the cable connector to J14 or J16 Make sure the colored stripe on the ribbon cable is aligned with pin 1 of J14 or J16 Serial ports are RS 232C asynchronous communication ports with 16C550A compatible UARTs that can be used with modems serial printers remote display t...

Страница 39: ...lities Port EPP Enhanced Parallel Port Function Allows normal speed operation but in one direction only Allows parallel port to operate in bidirectional mode and at a speed faster than the SPP s data transfer rate Allows bidirectional parallel port op eration at maximum speed BIOS Setting Configure the parallel port in the Integrated Peripherals submenu Super IO Device section of the BIOS Refer to...

Страница 40: ...oard G4H875 B is equipped with two onboard USB ports USB 1 2 at location CN6 BIOS Setting Configure USB in the Integrated Peripherals submenu Onboard Device section of the BIOS Refer to chapter 3 for more informa tion Driver Installation You may need to install the proper drivers in your operating system to use the USB device Refer to your operating system s manual or documentation for more inform...

Страница 41: ...VSB Refer to USB Power Select in this chapter for more information BIOS Setting USB KB WakeUp From S3 S4 in the Power Management Setup submenu of the BIOS must be set to Enabled Refer to chapter 3 for more information Important If you are using the Wake On USB Keyboard function for 2 USB ports the 5VSB power source of your power supply must support 2A For 3 or more USB ports the 5VSB power source ...

Страница 42: ... G4H875 C and G4H875 B are each equipped with the LAN 1 port only LAN allows the system board to connect to a local area network by means of a network hub BIOS Setting Enable or disable the Gigabit LAN in the Integrated Peripherals submenu Onboard Device section of the BIOS Refer to chapter 3 for more information Driver Installation Install the Intel 10 100 1000 LAN Drivers Refer to chapter 4 for ...

Страница 43: ... Line in Jack Light Blue This jack can be connected to the line out jack of any exter nal audio devices such as Hi fi set CD player AM FM radio tuner synthesizer etc Connect a stereo cable from the line out jack of your external device to this line in jack Line out Jack Lime This jack is used to connect external speakers for audio output from the system board Using this jack disables the front au ...

Страница 44: ...the front panel of your sys tem Using this connector will disable the rear audio s line out and mic in functions Remove the jumper caps from pins 5 6 and pins 9 10 of J3 prior to connecting the front audio cable connector Make sure pin 1 of the cable connector is aligned with pin 1 of J3 If you are not using this connector make sure to replace the jumper caps back to their original pin locations D...

Страница 45: ...ay be mounted on a card edge bracket Install the card edge bracket to the system chassis then connect the game MIDI port cable to connector J2 Make sure the colored stripe on the ribbon cable is aligned with pin 1 of connector J2 BIOS Setting Configure the game port in the Integrated Peripherals submenu Super I O Device section of the BIOS Refer to chapter 3 for more information 1 15 2 W ...

Страница 46: ...onnectors The CD in J1 and AUX in J4 connectors are used to receive audio from a CD ROM drive TV tuner or MPEG card 1 4 Right audio channel Left audio channel Ground Ground 1 4 Right audio channel Left audio channel Ground Ground AUX in CD in W ...

Страница 47: ...nect external S PDIF ports The S PDIF ports may be mounted on a card edge bracket Install the card edge bracket to the system chassis then connect the audio cable connector to J5 Make sure pin 1 of the audio cable connector is aligned with pin 1 of J5 1 5 5V Key SPDIF out GND SPDIF in ...

Страница 48: ...nto the header only if pin 1 of the connector is aligned with pin 1 of the header Connecting the Floppy Disk Drive Cable Install one end of the floppy disk drive cable into the shrouded floppy disk header J21 on the system board and the other end most connector to the floppy drive The colored edge of the daisy chained ribbon cable should be aligned with pin 1 of J21 BIOS Setting Enable or disable ...

Страница 49: ...ves It supports RAID 0 and RAID 1 The following must be set accordingly 1 Set the On Chip Serial ATA field to Enhanced Mode Inte grated Peripherals submenu OnChip IDE Device section of the Award BIOS 2 Set the SATA Mode field to RAID Integrated Peripherals submenu OnChip IDE Device section of the Award BIOS 3 Reboot the PC 4 When the system powers up press the Ctrl and I keys simultaneously to run...

Страница 50: ...50 2 Hardware Installation 5 Install the Intel RAID driver For steps 1 to 4 refer to chapter 3 for more information For step 5 refer to chapter 4 for more information ...

Страница 51: ... connect the drives to the system board An IDE ribbon cable have 3 connectors on them one that plugs into an IDE connector on the system board and the other 2 connects to IDE devices The connector at the end of the cable is for the Master drive and the connector in the middle of the cable is for the Slave drive Connecting the IDE Disk Drive Cable Install one end of the IDE cable into the IDE 1 hea...

Страница 52: ...s We recommend that you use hard drives from the same manufacturer In a few cases drives from two different manufacturers will not function properly when used together The problem lies in the hard drives not the system board Important If you encountered problems while using an ATAPI CD ROM drive that is set in Master mode please set the CD ROM drive to Slave mode Some ATAPI CD ROMs may not be reco...

Страница 53: ...em board Make sure to connect the cable to the IrDA connector according to their pin functions BIOS Setting Configure IrDA in the Integrated Peripherals submenu Super IO Device section of the BIOS Driver Installation You may need to install the proper drivers in your operating system to use the IrDA function Refer to your operating system s manual or documentation for more information W 1 5 VCC N ...

Страница 54: ...e adequate airflow throughout the chassis to prevent overheating the CPU and system board components BIOS Setting The system is capable of monitoring the speed of the CPU fan NB fan and chassis fan The PC Health Status submenu of the BIOS will display the current speed of these cooling fans Refer to chapter 3 for more information More Information Refer to appendix B for information on using the CP...

Страница 55: ...work will detect Magic Packet and assert a wake up signal to power up the system Refer to the add in card s manual for details Note Your LAN card must support the remote wake up function Important The 5VSB power source of your power supply must support 720mA BIOS Setting To use the Wake On LAN function you must enable the Wake Up On LAN Connector field in the Power Management Setup of the BIOS 1 3...

Страница 56: ...able from the chassis to J6 Whenever a chassis component has been removed the sensor sends signal to J6 alerting you of a chassis intrusion event To disable this function refer to the Intrusion Event section on page 95 of the manual Note The Hardware Doctor utility does not support the chassis intrustion detection function This function must be configured in the BIOS Refer to page 95 for more info...

Страница 57: ...On Suspend or Suspend to RAM state Important If the DIMM Standby Power LED or PCI Standby Power LED is lighted you must power off the system then turn off the power supply s switch or unplug the power cord prior to installing any memory modules or add in cards Diagnostic LEDs The 4 diagnostic LEDs are used to indicate the current condition of the system Refer to the table on the next page for a li...

Страница 58: ...ing CMOS checksum and battery Initializing the clock gen erator Initializing USB Testing all memory cleared all extended memory to 0 Initializing the onboard Su per IO Detecting and installing an IDE device Final initialization Booting the system LED 1 On Off On Off On Off On Off On Off On Off On Off On LED 2 Off On On Off Off On On Off Off On On Off Off On On LED 4 Off Off Off On On On On Off Off...

Страница 59: ...n 12V power connector enables the delivery of more 12VDC current to the processor s Voltage Regulator Module VRM The system board requires a minimum of 250 Watt power supply to operate Your system configuration amount of memory add in cards peripherals etc may exceed the minimum power requirement To ensure that adequate power is provided use a 300 Watt or greater power supply X 12V 10 1 20 11 3 3V...

Страница 60: ...s prolonging the life of the power supply or system SPEAKER Speaker Connector This connects to the speaker installed in the system chassis ATX SW ATX Power Switch Depending on the setting in the BIOS setup this switch is a dual function power button that will allow your system to enter the Soft Off or Suspend mode Refer to Soft Off By PWR BTTN in the Power Management Setup Chapter 3 X J18 1 2 19 2...

Страница 61: ...light after it was powered on it may indicate that the CPU or memory module was not installed properly Please make sure they are properly inserted into their corresponding socket Pin 3 5 14 16 8 10 18 20 7 9 13 15 17 19 2 4 6 HD LED Primary Secondary IDE LED Reserved ATX SW ATX power switch Reserved RESET Reset switch SPEAKER Speaker connector PWR LED Power Standby LED Pin Assignment HDD LED Power...

Страница 62: ...er explains the Setup Utility for the Award BIOS After you power up the system the BIOS message appears on the screen and the memory count begins After the memory test the following message will appear on the screen Press DEL to enter setup If the message disappears before you respond restart the system or press the Reset button You may also restart the system by pressing the Ctrl Alt and Del keys...

Страница 63: ...ate displays the date from 1 to 31 Year displays the year from 1990 to 2098 Time The time format is hour minute second The time is based on the 24 hour military time clock For example 1 p m is 13 00 00 Hour displays hours from 00 to 23 Minute displays minutes from 00 to 59 Second displays seconds from 00 to 59 Standard CMOS Features Use the arrow keys to highlight Standard CMOS Features and press ...

Страница 64: ...r the HDD CD ROM drive If a hard disk has not been installed select None Access Mode For hard drives larger than 528MB you would typically select the LBA type Certain operating systems require that you select CHS or Large Please check your operating system s manual or Help desk on which one to select IDE Channel 0 Master IDE Channel 0 Slave IDE Channel 1 Master and IDE Channel 1 Slave Move the cur...

Страница 65: ...rite timing Landing Zone This field displays the number of cylinders specified as the landing zone for the read write heads Sector This field displays the number sectors per track Drive A This field identifies the type of floppy disk drive installed None No floppy drive is installed 360K 5 25 in 5 1 4 in standard drive 360KB capacity 1 2M 5 25 in 5 1 4 in AT type high density drive 1 2MB capacity ...

Страница 66: ...ed during power up The default setting is All Errors No Errors The system boot will not stop for any errors detected All Errors The system boot will stop whenever the BIOS detects a non fatal error All But Keyboard The system boot will not stop for a keyboard error it will stop for all other errors All But Diskette The system boot will not stop for a disk error it will stop for all other errors Al...

Страница 67: ...67 3 BIOS Setup Extended Memory Displays the amount of extended memory detected during boot up Total Memory Displays the total memory available in the system ...

Страница 68: ...led will improve the performance of your system or let you set some features according to your preference The screen above list all the fields available in the Advanced BIOS Features submenu for ease of reference in this manual In the actual CMOS setup you have to use the scroll bar to view the fields The settings on the screen are for reference only Your version may not be identical to this one ...

Страница 69: ...g temperature therefore protecting the CPU and the system board from overheating to ensure a safe computing environment Thermal Management Thermal Monitor 1 On die throttling Thermal Monitor 2 Ratio and VID transition TM2 Bus Ratio This field is used to select the frequency bus ratio of the throttled performance state that will be initiated when the on die sensor turns from cool to hot TM2 Bus VID...

Страница 70: ...lem does not exist in the Windows series operating systems If you are using an operating system other than Windows this problem may occur To avoid this problem enable this field to limit the return value to 3 or lesser than 3 Hard Disk Boot Priority This field is used to select the boot sequence of the hard drives Move the cursor to this field then press Enter Use the Up or Down arrow keys to sele...

Страница 71: ...d Boot Device fields respectively The BIOS will boot the operating system according to the sequence of the drive selected Set Boot Other Device to Enabled if you wish to boot from another device Boot Up Floppy Seek When enabled the BIOS will check whether the floppy disk drive installed is 40 or 80 tracks Note that the BIOS cannot distinguish between 720K 1 2M 1 44M and 2 88M drive types as they a...

Страница 72: ...r keyboard will cause the BIOS to report that the key is down Enabled The BIOS will not only report that the key is down but will first wait for a moment and if the key is still down it will begin to report that the key has been depressed repeatedly For example you would use such a feature to accelerate cursor movements with the arrow keys You can then select the typematic rate and typematic delay...

Страница 73: ...Setup The system will boot but access to Setup will be denied unless the correct password is entered at the prompt APIC Mode Leave this field in its default setting MPS Version Control for OS This field is used to select the MPS version that the system board is using OS Select for DRAM 64MB This field allows you to access the memory that is over 64MB in OS 2 Report No FDD For WIN 95 The options ar...

Страница 74: ...y or that data was being lost while using your system DRAM Timing Selectable This field is used to select the timing of the DRAM By SPD The EEPROM on a DIMM has SPD Serial Pres ence Detect data structure that stores information about the module such as the memory type memory size memory speed etc When this option is selected the system will run according to the information in the EEPROM This optio...

Страница 75: ...al memory clocks Memory Frequency For This field is used to select the memory clock speed of the DIMM The system board supports DDR266 DDR333 or DDR400 when using 800MHz FSB CPU DDR333 will run at 320MHz memory frequency when used with 800MHz FSB CPU Under such circumstance make sure this field is set to Auto or DDR320 Refer to chapter 1 System Memory section for detailed specifica tion of the mem...

Страница 76: ...mory can be reserved for ISA cards This memory must be mapped into the memory space below 16MB When enabled the CPU assumes the 15 16MB memory range is allocated to the hidden ISA address range instead of the actual system DRAM When disabled the CPU assumes the 15 16MB address range actually contains DRAM memory If more than 16MB of system memory is installed this field must be disabled to provide...

Страница 77: ...ported only in x72 72 bit PC SDRAM DIMMs If you are using x64 64 bit PC SDRAM DIMMs set this field to Non ECC Non ECC Uses x64 PC SDRAM DIMM ECC This option allows the system to recover from memory failure It detects single bit and multiple bit errors then automatically corrects single bit error ...

Страница 78: ...en are for reference only Your version may not be identical to this one OnChip IDE Device Move the cursor to this field and press Enter The following screen will appear The settings on the screen are for reference only Your version may not be identical to this one ...

Страница 79: ...t to add a different hard drive controller IDE Primary Master Slave PIO and IDE Secondary Master PIO PIO means Programmed Input Output Rather than have the BIOS issue a series of commands to effect a transfer to or from the disk drive PIO allows the BIOS to tell the controller what it wants and then let the controller and the CPU perform the complete task by themselves Your system supports five mo...

Страница 80: ...es On Chip Serial ATA Disabled Disables the onboard SATA Auto The system will detect the existing SATA and IDE drives then automatically set them to the available master slave mode Combined Mode This option allows you to use both IDE and SATA drives allowing a maximum of 4 drives You must manually set the SATA drives mas ter slave mode in the Serial ATA Port0 Mode and Serial ATA Port1 Mode fields ...

Страница 81: ...2 0 Controller If you are using a USB 2 0 device this field must be set to Enabled USB Keyboard Support By default this field is Disabled However if you are using a USB keyboard under DOS make sure to enable this function USB Mouse Support This field is used to enable or disable the USB mouse Serial ATA Port0 Mode and Serial ATA Port1 Mode These fields are used to select the master slave mode of t...

Страница 82: ...Button only Default setting Uses the power button to power on the system Password When this option is selected set the password you would like to use to power on the system in the KB Power On Password field AC97 Audio Auto Select this option when using the onboard AC97 codec Disabled Select this option when using a PCI sound card 6300ESB WDT Function This field is used to enable or disable the Wat...

Страница 83: ...firm then press Enter The power button will not function once a keyboard password has been set in this field You must type the correct password to power on the system If you forgot the password power off the system and remove the battery Wait for a few seconds and install it back before powering on the system Hot Key Power On This field is used to select a function key that you would like to use t...

Страница 84: ...ta is completely transmitted before receiving data Full Transmits and receives data simultaneously Use IR Pins The options are IR Rx2Tx2 and RxD2TxD2 Onboard Parallel Port 378 IRQ7 3BC IRQ7 278 IRQ5 Selects the I O address and IRQ for the onboard parallel port Disabled Disables the onboard parallel port Parallel Port Mode The options are SPP EPP ECP and ECP EPP These apply to a standard specificat...

Страница 85: ... press the Power button to power on the system On When power returns after an AC power failure the system will automatically power on Former Sts When power returns after an AC power failure the system will return to the state where you left off before power failure occurs If the system s power is off when AC power failure occurs it will remain off when power returns If the system s power is on whe...

Страница 86: ...al port 4 s I O address Onboard Serial Port 4 IRQ G4H875 N and G4H875 C only This field is used to select the serial port 4 s IRQ address This field is not configurable if the Onboard Serial Port 4 field is set to Disabled Onboard LAN Boot ROM Enable this field if you wish to use the boot ROM instead of a disk drive to boot up the system and access the local area network directly If you wish to ch...

Страница 87: ... make sure this field is enabled then select S3 STR in the ACPI Suspend Type field ACPI Suspend Type This field is used to select the type of Suspend mode S1 POS Enables the Power On Suspend function S3 STR Enables the Suspend to RAM function The screen above list all the fields available in the Power Management Setup submenu for ease of reference in this manual In the actual CMOS setup you have t...

Страница 88: ...ng time for the Suspend Mode and HDD Power Down 1 min User Define Allows you to set the power saving time in the Suspend Mode and HDD Power Down fields Video Off Method This determines the manner in which the monitor is blanked V H SYNC Blank This selection will cause the system to turn off the vertical and horizontal synchronization ports and write blanks to the video buffer Blank Screen This opt...

Страница 89: ...d the hard disk drive will be powered down while all other devices remain active Soft Off by PWR BTTN This field allows you to select the method of powering off your system Delay 4 Sec Regardless of whether the Power Management func tion is enabled or disabled if the power button is pushed and released in less than 4 sec the system enters the Suspend mode The purpose of this function is to prevent...

Страница 90: ...g on function This will allow your system to power on to respond to calls coming from an external modem Wake Up On LAN Set this field to Enabled to allow the network to remotely wake up a Soft Power Down Soft Off PC However if your system is in the Suspend mode you can wake up the system only through an IRQ or DMA interrupt Wake Up On LAN Connector If you are using a LAN card that supports the rem...

Страница 91: ...ss Alarm field 1 31 Select a date you would like the system to power on The system will power on on the set date and time set in the Time hh mm ss Alarm field Time hh mm ss Alarm This is used to set the time you would like the system to power on If you want the system to power on everyday as set in the Date of Month Alarm field the time set in this field must be later than the time of the RTC set ...

Страница 92: ...o this one Reset Configuration Data Enabled The BIOS will reset the Extended System Configuration Data ESCD once automatically It will then recreate a new set of configuration data Disabled The BIOS will not reset the configuration data Resources Controlled By The Award Plug and Play BIOS has the capability to automatically configure all of the boot and Plug and Play compatible devices Auto The sy...

Страница 93: ... MPEG ISA VESA VGA cards work with PCI VGA Disabled MPEG ISA VESA VGA cards does not work with PCI VGA INT Pin 1 Assignment to INT Pin 8 Assignment By default an IRQ is automatically assigned to the PCI devices that are installed in the PCI slots If a PCI device has not been assigned an IRQ you must manually assign an IRQ for the device During system boot up you will see NA for the device that doe...

Страница 94: ...automatically shutdown Current System Temperature Current CPU Temperature Chassis Fan CPU Fan and NB Fan These fields show the internal temperature of the system current temperature of the CPU and the current fan speed of the chassis CPU and NB fans in RPM Revolutions Per Minute Vcore These fields show the voltage of the processor The settings on the screen are for reference only Your version may ...

Страница 95: ...vents When the system detected an intrusion event a beeping alarm will sound alerting you of an intrusion event Determine and settle the problem then perform the following steps to clear the instrusion event 1 Restart the system 2 Press Del to enter the BIOS setup 3 Move the cursor to PC Health Status then press Enter 4 Select the Reset option in the Intrusion Events field 5 Press Esc to return to...

Страница 96: ...he manufacturer If you are using this kind of processor setting an extended ratio for the processor will have no effect The system will instead use its factory default ratio Auto Detect PCI Clk When enabled the system will automatically send clock signals to existing PCI devices Spread Spectrum Leave this field in its default setting Do not alter this setting unless advised by an engineer or techn...

Страница 97: ...us clock of the processor The available options allow you to adjust the processor s bus clock by 1MHz increment Important Selecting an external bus clock other than the default setting may result to the processor s or system s instability and are not guaranteed to provide better system performance ...

Страница 98: ...ues permanently stored in the ROM chips These settings are not optimal and turn off all high performance features You should use these values only if you have hardware problems Highlight this option in the main menu and press Enter If you want to proceed type Y and press Enter The default settings will be loaded ...

Страница 99: ...e Load Optimized Defaults option loads optimized settings from the BIOS ROM Use the default values as standard values for your system Highlight this option in the main menu and press Enter Type Y and press Enter to load the Setup default values ...

Страница 100: ...rompted for a password when you cold boot the system Use the arrow keys to highlight Set Supervisor Password and press Enter Type in the password You are limited to eight characters When done the message below will appear Confirm Password You are asked to verify the password Type in exactly the same password If you type in a wrong password you will be prompted to enter the correct password again T...

Страница 101: ...s only Set User Password that appears in the main menu screen Access to all other options is denied Use the arrow keys to highlight Set User Password and press Enter Type in the password You are limited to eight characters When done the message below will appear Confirm Password You are asked to verify the password Type in exactly the same password If you type in a wrong password you will be promp...

Страница 102: ...nter Type Y and press Enter The modifications you have made will be written into the CMOS memory and the system will reboot You will once again see the initial diagnostics on the screen If you wish to make additional changes to the setup press Ctrl Alt Esc simultaneously or Del after memory testing is done ...

Страница 103: ... Setting Utility is used to configure and manage RAID on Serial ATA drives Important Before you run the Intel RAID BIOS Setting Utility make sure the Serial ATA settings in the Integrated Peripherals submenu OnChip IDE Device section of the Award BIOS is configured properly After you power up the system and all hard disk drives have been detected the Intel RAID BIOS status message screen will appe...

Страница 104: ... Reboot the system and enter the Award BIOS Setup Utility to set the first boot drive to Floppy 3 Save the setting and reboot the system 4 After the system booted from the floppy disk execute the flash utility by typing AWDFLASH EXE The following screen will appear 5 Type the new BIOS file name onto the gray area that is next to File Name to Program then press Enter Award BIOS Flash Utility V 8 15...

Страница 105: ...IOS in your system We recommend that you save the current BIOS and its flash utility just in case you need to reinstall the BIOS To save the current BIOS press Y then enter the file name of the current BIOS Otherwise press N 7 The following will then appear Press Y to Program or N to Exit 8 Press Y to flash the new BIOS ...

Страница 106: ...s and software applications required to enhance the performance of the system board Insert the CD into a CD ROM drive The autorun screen Main Board Utility CD will appear If after inserting the CD Autorun did not automatically start which is the Main Board Utility CD screen did not appear please go directly to the root directory of the CD and double click Setup ...

Страница 107: ...o that the Intel chipset can be recognized and configured properly in the system To install the utility please follow the steps below 1 Click Intel 875 INF Update Utility on the main menu The following screen will appear 2 Follow the prompts on the screen to complete installation 3 Reboot the system for the utility to take effect ...

Страница 108: ...e LAN application software After installing the software run the application soft ware by double clicking the icon on the lower right of the taskbar The Intel R PROSet II screen will appear For more information about using the utility click View User Guide on the screen above 4 Go back to the screen above to install the LAN driver Click Install Base Driver 5 Follow the prompts on the screen to com...

Страница 109: ...dio Drivers To install the driver please follow the steps below 1 Click Realtek ALC202A Audio Drivers The following screen will appear 2 Follow the prompts on the screen to complete installation 3 Reboot the system for the driver to take effect ...

Страница 110: ...ase follow the steps below 1 Click Microsoft DirectX V9 0C on the main menu The following screen will appear 2 Click I accept the agreement then click Next 3 Follow the prompts on the screen to complete installation 4 Reboot the system for the driver to take effect ...

Страница 111: ...f the values are over or under the set range a warning message will pop up The utility can also be configured so that a beeping alarm will sound whenever an error occurs We recommend that you use the Default Setting which is the ideal setting that would keep the system in good working condition To install the utility please follow the steps below 1 Click Winbond Hardware Doctor The screen below wi...

Страница 112: ...ss of installing Windows XP or Windows 2000 on RAID configured Serial ATA drives you will need the provided Intel RAID floppy diskette If you are installing the driver on existing Windows XP or Windows 2000 install the Intel 6300ESB RAID Drivers that is in the provided CD Installing the RAID Driver While Installing Windows XP or Windows 2000 The steps below will instruct you on installing the 6300...

Страница 113: ... in the floppy drive until the system reboots itself Windows setup will need to copy the files from the floppy disk again after the RAID volume is formatted then Windows setup starts copying files Installing the RAID Driver Under Existing Windows XP or Windows 2000 To install 1 Click Intel 6300ESB RAID Drivers on the main menu The following screen will appear 2 Follow the installation instructions...

Страница 114: ...een the two hard drives 1 Run the Intel Application Accelerator utility If you have previously created a RAID array the Intel Storage Utility screen will show that the status of RAID Volume 1 is Normal The RAID Hard Drives section will also show the two hard drives that are in the array 2 If one of the hard drives is damaged a message on the taskbar will appear informing you that a hard drive in t...

Страница 115: ...een It will show that the status of RAID Volume 1 is Degraded and the damaged hard drive is a Missing Hard Drive 4 To rebuild the RAID array you must first install a new hard drive The newly installed hard drive will appear under the Non RAID Hard Drives section ...

Страница 116: ...tware 5 Click the right button of your mouse on the new hard drive Rebuild to this Disk will appear Click to select the rebuild function 6 Select the hard drive you want to use to rebuild the RAID 1 volume then click Next ...

Страница 117: ...117 4 Supported Software 7 The hard drive you have selected will appear in the RAID Hard Drives section with the rebuilding status of RAID Volume 1 shown on the screen ...

Страница 118: ...tomatically install when you install the operating system If the CD does not include Service Pack 4 it is available for download at Microsoft s Windows Update website Installation Notes 1 Autorun ONLY supports the Windows 98 SE Windows ME Windows 2000 Windows NT 4 0 and Windows XP operating systems If after inserting the CD Autorun did not automatically start which is the Main Board Utility CD scr...

Страница 119: ...nstall cooling fans The system requires adequate airflow throughout the chassis to prevent overheating the processor 3 The CPU Hyper Threading field in the Advanced BIOS Features submenu of the Award BIOS setup will appear Make sure this field is set to Enabled 4 Currently only Windows XP supports the Hyper Threading Technology If this OS has been previously installed you must REINSTALL it 5 After...

Страница 120: ...ology d Now click the Hardware tab then click Device Manager The items shown under Computer and Processors should resemble the ones shown below c Click the General tab The processor shown under Computer should resemble the one shown below ...

Страница 121: ...ading Technology 121 e Lastly press the Ctrl Alt and Del keys simultaneously The Windows Task Manager dialog box will appear Click the Performance tab The diagram under CPU Usage History should resemble the one shown below ...

Страница 122: ...de consists of a single long beep Error Messages One or more of the following messages may be displayed if the BIOS detects an error during the POST This list indicates the error messages for all Awards BIOSes CMOS BATTERY HAS FAILED The CMOS battery is no longer functional It should be replaced Caution Danger of explosion if battery incorrectly replaced Replace only with the same or equivalent ty...

Страница 123: ...te fixed disk Hard Disk s fail 08 Sector Verify failed Keyboard is locked out Unlock the key The BIOS detects that the keyboard is locked Keyboard controller is pulled low Keyboard error or no keyboard present Cannot initialize the keyboard Make sure the keyboard is attached correctly and no keys are being pressed during the boot Manufacturing POST loop System will repeat POST procedure infinitely...

Страница 124: ...t the outlet by plugging in a lamp or other electrical device 4 The monitor is turned on 5 The display s brightness and contrast controls are adjusted properly 6 All add in boards in the expansion slots are seated securely 7 Any add in board you have installed is designed for your system and is set up correctly Monitor Display If the display screen remains dark after the system is turned on 1 Make...

Страница 125: ...thing happens 1 Check that one end of the AC power cord is plugged into a live outlet and the other end properly plugged into the back of the system 2 Make sure that the voltage selection switch on the back panel is set for the correct type of voltage you are using 3 The power cord may have a short or open Inspect the cord and install a new one if necessary Floppy Drive The computer cannot access ...

Страница 126: ... a cable connection problem However if your hard drive has a large capacity it will take a longer time to format Parallel Port The parallel printer doesn t respond when you try to print 1 Make sure that your printer is turned on and that the printer is on line 2 Make sure your software is configured for the right type of printer attached 3 Verify that the onboard LPT port s I O address and IRQ set...

Страница 127: ...configured correctly Keyboard Nothing happens when a key on the keyboard was pressed 1 Make sure the keyboard is properly connected 2 Make sure there are no objects resting on the keyboard and that no keys are pressed during the booting process System Board 1 Make sure the add in card is seated securely in the expansion slot If the add in card is loose power off the system re install the card and ...

Страница 128: ... Peripherals submenu Onboard Device section of the BIOS 2 Set the time interval of the Watchdog timer in the WDT Timer Value field 3 Run the parameters shown below Main start mov dx 0cf8h mov eax 8000ec60h Select Bus0 Dev1D Func4 Reg60 out dx eax 6300ESB Watch Dog jmp 2 mov dx 0cfch mov al 03h out dx al Reg 60 7 No INT 1Mhz jmp 2 dely nop nop nop loop dely mov dx 0cf8h ...

Страница 129: ...222222 22221111 11111100 00000000 10987654 32109876 54321098 76543210 ____________________________________________________________ 1XXXXXXX BBBBBBBB DDDDDFFF RRRRRR00 1 Always Read 1 0 Always Read 0 X Reserved B Bus Number D Device Number F Function Number R Register Number ___________________________________________________________ Configure I O Address Register CF8h CFBh 32BIT Configure Data Reg...

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