9.
Trouble-shooter’s Guide to Detect and
Eliminate Faults/Errors
The following table has been developed to help you detect and eliminate common faults
and errors. If you come across a fault/error that is not listed here, please contact your
supplier. All of these faults/errors may only be inspected and rectified by specialists
holding the qualifications as described on page 3.
19
Handset or
drive system
without function
- Handset or drive system
defective
- No supply voltage
- Contact your supplier/dealer
- Connect to the mains
Drives suddenly no
longer respond, no
movement takes place
- Thermoswitch on transformer or
in the control unit has been triggered
- Temperature fuse in transformer
defective
- Miniature fuse has been triggered
- Feeder cable (mains and/or handset/
slave drives) interrupted
- Leave the drive system in
rest position for approx.
20 - 30 minutes
- Contact your supplier/dealer
- Check the feeder cable, if
necessary restoring contact
Permanent or longer-
sounding warning signal
(CARE/HOSP only)
- Control unit is defective
- Contact your supplier/dealer
Function LED in the
Handset does not light
up when keys pressed
or glows constantly
(CARE L/CARE/HOSP)
- Fault in the control system
- End-of-travel position reached
- Blocking switch on locking device/
Supervisor or IPROXX SE/SE+ set at
“blocked"
- Drive load exceeded
- Battery backup system has reached
total discharge
®
- Contact your supplier/dealer
- Operate drive to move from
the end-of-travel position
- Release the blocking switch
- Relieve the drives
- Connect the system to the
mains to charge the batteries
IPROXX SE/SE+:
Mode LED lights up
in the blocked state
Mode LED does not
light up in the
released state
®
- Fault in the handset
No movements can
be carried out, by
using a handset with
blocking function
- Use the magnet to release
the handset
- Handset is blocked. (After a power
Failure, the IPROXX SE/SE+
handset automatically switches to
the blocked state)
- Locking device or Supervisor is
blocked (if being used).
®
Problem
Remedy
Possible Cause
- Contact your supplier/dealer
