No sound via master-
output
Volume is muted in
software
Check the mute function of your
software is not enabled.
Volume is muted on
interface
Check the mute function of the
interface is not enabled.
Master volume knob is all
the way down
Check and adjust the master volume.
Interface does not
work
Interface is not receiving
enough power
Check that the power knob on the
interface is lit up and that your
computer or laptop is receiving power.
Usually, the interface receieves
enough power via USB connection.
The audio signal
sounds strange
The sound includes
strange crackles and
pops
This interface works perfectly with the
most different, modern systems. If it
happens that your computer or laptop
is not powerful enough to work with
the interface, it might be necessary to
lower the latency sound quality of the
DAW used, for example.
The informaton shown in this user manual is subject to change without further notice.
Version:
1.0
Date of creation and author's initials:
24-10-2019 RV
Date of revision and author's initials: -