21.4.15
Instruction manual UNIGATE
®
IC - Powerlink V. 2.3
49
Deutschmann Automation GmbH & Co. KG
Servicing
17 Servicing
Should questions arise that are not covered in this manual you can find further information in our
•
FAQ/Wiki area on our homepage www.deutschmann.com or directly in our Wiki on
www.wiki.deutschmann.de
If your questions are still unanswered please contact us directly.
Please note down the following information before calling:
•
Device designation
•
Serial number (S/N)
•
Article number
•
Error number and error description
You can reach us during hotline hours which are as follows
Monday to Thursday from 8 am to midday and from 1 pm to 4 pm, Friday from 8 am to midday
(CET).
Deutschmann Automation GmbH & Co. KG
Carl-Zeiss-Straße 8
D-65520 Bad-Camberg
Germany
Central office and sales department
+49 6434 9433-0
Technical hotline
+49 6434 9433-33
Fax sales department
+49 6434 9433-40
Fax technical hotline
+49 6434 9433-44
17.1 Downloading PC software, XDD-file, Script examples etc.
You can download the current version of WINGATE
®
, a topical sample-XDD-file and Script exam-
ples free of charge from our Internet server.
Here you will also find the software tool Protocol Developer for UNIGATE
®
SC and IC.
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