QTD2
Series
43
5.0
Maintenance
•
Limited Warranty
Limited Warranty Terms and Conditions
Limited Warranty:
Radiant Tube Heaters covered in this manual are warranted by Detroit Radiant Products
Company to the original user against defects in workmanship or materials under normal use for one year after date
of purchase. Any part which is determined to be defective in workmanship or materials and returned to an
authorized service location as Detroit Radiant Products Company designates, shipping costs prepaid, will be, as the
exclusive remedy, repaired or replaced at Detroit Radiant Products Company’s option. For limited warranty claim
procedures, see
Prompt Disposition
below. This limited warranty gives purchasers specific legal rights which vary
from jurisdiction to jurisdiction.
Additional Limited Warranty:
In addition to the above mentioned one-year warranty, Detroit Radiant Products
Company warrants the original purchaser an additional extension on the radiant tubes and combustion burner. This
extension excludes electrical/purchased components.
General Conditions:
Detroit Radiant Products Company will not be responsible for labor charges for the analysis
of a defective condition of the heater or for the installation of replacement parts. The warranties provided herein will
not apply if the input of the heater exceeds the rated input at the time of manufacturing or if the heater, in the
judgement of Detroit Radiant Products Company, has been subjected to misuse, excessive dust, improper
conversion, negligence, accident, corrosive atmospheres, excessive thermal shock, excessive vibration, physical
damage to the heater, alterations by unauthorized service personnel, operation contrary to Detroit Radiant Products
Company’s instructions, or if the serial number has been altered, defaced, or removed. Detroit Radiant Products
Company shall not be liable for any default or delay in the performance of these warranties cause by contingency
beyond its control including war, government restrictions or restraints, strikes, fire, flood, short or reduced supply of
raw materials, or parts.
Limitation of Liability:
To the extent allowable under applicable law, Detroit Radiant Products Company’s liability
for consequential and incidental damages is expressly disclaimed. Detroit Radiant Products Company’s liability in
all events is limited to, and shall not exceed, the purchase price paid.
Warranty Disclaimer:
Detroit Radiant Products Company has made a diligent effort to provide product information
and illustrate the products in this literature accurately; however, such information and illustrations are for the sole
purpose of identification and do not express or imply a warranty that the products are merchantable, fit for a
particular purpose, or that the products will necessarily conform to the illustrations or descriptions. Except as
provided below, no warranty or affirmation of fact, expressed or implied, other than as stated in the
Limited
Warranty
above, is made or authorized by Detroit Radiant Products Company.
Product Suitability:
Many jurisdictions have codes and regulations governing sales, construction, installation, and/
or use of products for certain purposes, which may vary from those in neighboring areas. While Detroit Radiant
Products Company attempts to assure that its products comply with as many codes as possible, it cannot guarantee
compliance and cannot be responsible for how the product is installed or used. Before purchase and use of a
product, review the product applications and all applicable national and local codes and regulations to be sure that
the product, installation, and use will comply with them. Certain aspects of disclaimers are not applicable to
consumer products: e.g., (a) some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you, (b) some jurisdictions do not allow a limitation
on how long an implied warranty lasts and, consequently, the above limitation may not apply to you, and (c) by law,
during the period of this limited warranty, any implied warranties of implied merchantability or fitness for a particular
purpose applicable to consumer products purchased by consumers may not be excluded or otherwise disclaimed.
Prompt Disposition:
Detroit Radiant Products Company will make a good faith effort for prompt correction or other
adjustment with respect to any product which proves to be defective within limited warranty. For any product
believed to be defective within limited warranty, first write or call dealer from whom the product was purchased.
Dealer will give additional directions. If unable to resolve satisfactorily, write to Detroit Radiant Products Company
at the address indicated on page 44 giving the dealer’s name, address, date, and number of the dealer’s invoice,
and describe the nature of the defect. Title and risk of loss pass to the buyer on delivery to common carrier. If
product was damaged in transit to you, file a claim with the carrier.
Registration:
Register online at www.detroitradiant.com/warranty.