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6500 Series Control Head w/ XD10 Controller Troubleshooting

Symptoms

Causes

Solutions

Unit remains locked after access

control is presented until arm is

pulled in.

Mechanical bind between locking

bar and cam assembly (typically

from unit being out of plumb or

not level)

Remove locking bar assembly

from control head (easiest way on

non-key lock models is to punch

out dowel pin pivot point from

bottom side of head casting) and

clearance.

Turnstile rotating the wrong

direction.

sheet.

Directional inputs wired

incorrectly.

In some cases, the control head

operate as needed. Refer to pages

9-15 for inf

ormation about how

the control head operates. If

needed, control heads can be

returned to the factory for

reconfiguration for a fee of labor

plus parts (if required). Please

control head in this instance.
Refer to wiring legend on page 18

for direction port explanations.

Refer to page 12 f

or more

information. Additional parts will

be required to convert operation.

The control head can be returned

labor plus parts (if required).

Please contact us before returning

a control head in this instance.

sheet.

Turnstile fails lock when needed

to fail open or vice versa.

Unable to hold direction open to

allow multiple people to pass

through the turnstile.

Override wired to incorrect

inputs.

One-shot timers are enabled (on

regular access control input).

Disable the one-shot timer

settings on the logic controller.

Be sure that your access control

output is one second or less

during regular secure operation or

extra people may be able to pass

through. Refer to pages 19.

Содержание DSI DS500

Страница 1: ...is service manual after installation If an installation is done by a construction company or outside installer please pass this book along to the end user This book is required for maintenance troubleshooting repairs 512 321 4426 INS DS500 190401 Designed Security Inc 1402 Hawthorne Street Bastrop Texas 78602 800 272 3555 sales dsigo com 1 ...

Страница 2: ... located near the power supply along with the provided grounding wire from the power supply to ensure the equip ment is properly grounded Do not connect to a receptacle controlled by a switch Feature Level Destructive Attack Test I Line Security I Endurance IV Standby Power I ULC S319 Class 1 Wiring methods shall be in accordance with National Electrical Code ANSI NFPA 70 Canadian Electrical Code ...

Страница 3: ...king Bar Information 13 Hydraulic Shock Indexing 15 Electrical Introduction 16 Wiring Diagram 17 Wiring Legend 18 Logic Controller Settings 19 Testing Procedure 20 Limit Switch Limit Switch Cam Information 21 Maintenance Cleaning 22 Troubleshooting 23 Proper Turnstile Usage 26 Warranty 27 Appendix 512 321 4426 INS DS500 190401 Designed Security Inc 1402 Hawthorne Street Bastrop Texas 78602 800 272...

Страница 4: ...ted of heavy 14 guage 300 series satin stainless steel and features our 6500 Series Control Head with auto indexing and shock suppression technology The cabinets can be interfaced with optional LCD counters card readers push button and wireless remotes We offer a matching ADA compliant handicap gate with this series DS500 ADA Built in the USA BR5500 S DS500 C coin DS500 DS500 T ticket box 512 321 ...

Страница 5: ...esettable LCD counter with seven year lithium battery Bill acceptor Ticket drop box Additional options available upon request Warranty Units are warranted against defects in materials and workmanship for a period of one year from date of delivery See warranty information for Dimensions are approximate Input Voltage 100 240 VAC Input Current 1 3 55 A Storage Temperature 40 to 158 F Operating Temper...

Страница 6: ...ear hooks can be unlatched by pulling the lid from the back side forward then pivoting upwards in one motion Front Panel Removal panel needs to be removed This is accomplished by removing the two 10 32 phillips screws that connect the front panel to the cabinet located at the upper inside of the cabinet Step 1 Unlock Lid Step 2 Pull lid forward Step 3 Pivot up in back while pulling forward 512 321...

Страница 7: ... with provided grounding wire diagram provided later in this manual Install arm assembly if applicable to the arm adapter utilizing the three 5 16 18 socket head cap screws We recommend applying removable strength blue thread sealant such as Loctite 243 to these screws Test the turnstile or ADA gate for proper functionality making adjustments to the hydraulic shock absorber as needed reference hyd...

Страница 8: ...lity of the engineer of record Installing product in oversized holes is not recommended Product will not set properly or achieve full designed load in oversized holes Setting torque only applies at the time of installation 4 Select a carbide drill bit with a diameter equal to the anchor diameter Drill hole at least 1 4 deeper than nominal anchor embedment Clean hole with pressurized air or vacuum ...

Страница 9: ...ached in the case of an electronic two way control head In this instance each rotational per valid entry request Our anti backup cams are designed so that it is mechanically impossible to become trapped within the turnstile when properly installed recommendations Installation is simple connect inputs from access control devices into the logic controller and plug the unit s power supply into a 100 ...

Страница 10: ...512 321 4426 INS DS500 190401 Designed Security Inc 1402 Hawthorne Street Bastrop Texas 78602 800 272 3555 sales dsigo com 10 ...

Страница 11: ...ies 6535 WH 427 430 T80 ADA 6541 439 448 P60 HD Control Head Bearings Indexing Springs 1106 Waist High Light 1108 Full Height Heavy 1107 ADA Extra Heavy Solenoid Springs 6510 Fail Open Spring 6016 Fail Lock Spring 6051 Solenoid Deltrol D4A53717 82 Hydraulic Shock Absorbers 6560 WH 427 430 T80 ADA 6561 439 448 P60 HD 0381 Locking Bar Casting w Oil Impregnated Bushings 6520 Index Pin Tubing L N V Ou...

Страница 12: ...tering and exiting a facility Fail lock Upon power failure an electronically controlled direction would remain locked methods of exiting are available Unless equipped with key overrides this is can be easily converted to fail open by ordering alternate parts This is also known as fail secure Fail open Upon power failure an electronically controlled direction would remain open normal situations but...

Страница 13: ...sting These holes act as pivot points for the locking bar casting The inner holes are fail lock and outer holes are fail open A 5 dowel pin slides through the entire assembly to hold everything in place Alternate linkages and springs are needed to convert a direction s power failure status any key override equipped head to ensure everything is done correctly Direction 1 Solenoid Direction 2 Soleno...

Страница 14: ...re diameter is 041 6518 Fail Lock Linkage These have an approximate length of 2 25 and also include an extra hole the key override option 6010 Fail Lock Solenoid Spring These look the same as the fail open but are actually lighter in force Wire diameter is 032 This spring was also used on the 6100 Series Control Head 0383 Fail Lock Locking Bar Assembly Includes locking bar casting w oil impregnate...

Страница 15: ...al are facing upright Some models may require an additional turn or two outward if the arm does not self center on even the lowest setting 1 Hydraulic Shocks Setting Loosen the set screw on the head of the dial and turn the knob The dial can be set between 0 and 8 The higher the number the stronger the shock is Tightening the set screw can alter the shock strength so a good habit is to loosen the ...

Страница 16: ...for inputs just like all previous generations so any installation is compatible in one way or another If assistance is needed with understanding how to convert the wiring from access control to the new logic controller please view this manual or call our technical support department for assistance I1 A B OK ESC I2 IB IC ID IE 01 02 03 04 XD10 Inputs To activate apply local 24VDC to desired input t...

Страница 17: ...rride Relay N O COM Direction 2 Override Relay N O COM Black Black Brown Brown Blue Blue White not used White not used Optional Direction 1 LED Indicator Light Tri color day light visible Banner Engineering S18DLGRYPQ Optional Direction 2 LED Indicator Light Tri color day light visible Banner Engineering S18DLGRYPQ if fail lock if fail open if fail lock if fail open Input Voltage 100 240 VAC 1 Pha...

Страница 18: ...t wire from light s cable Red Light An indicator to inform pedestrians that the unit is locked or that pedestrians require credentials to enter Uses brown output wire from light s cable As a side note indicator lights purchased from Designed Security Inc can also be wired to glow yellow If desired this can be used instead of red with the unused white wire on the light s cable to indicate to pedest...

Страница 19: ...s home position which re engages the locking bar The cam is still free to move until it swings back to the home position Turnstile control heads use a triangular shaped limit switch cam One point of the triangle needs to be facing the index pin bar with two springs when the cam is in the home position The two indents in the sides of the triangle are for jigging purposes It does not matter which po...

Страница 20: ...on inputs Toggle Direction 1 by pressing and Direction 2 by pressing This should be set to On in almost every installation number of access control requests the unit will allow in queue Each value can be set from between 1 for maximum security to 3 for fast paced passage The default is 2 The method to change these settings is the same as the Timer Values Screen This screen gives statistics about h...

Страница 21: ...ted properly is normally closed instead of normally open or is not properly con gured Contact a security integrator for assistance with help with the access control system If the unit successful unlocks but does not re lock upon rotation try to manually trigger the appropriate limit switch for the direction that is not working correctly If this helps it is likely that the limit switch is not prope...

Страница 22: ...nless steel wax or polish Contrary to common belief stainless steel is not rust proof Exposure to certain chemicals and harsh environments such as ocean air or chemical plants may cause surface corrosion Minor discoloration can be removed with a rust penetrating product such as PB Blaster along with non scratching scouring pads Severe cases of contamination may require the use of specialty product...

Страница 23: ... wiring is correct try to disconnect the solenoids from outputs 01 04 If system stops cycling replace faulty solenoid Turnstile powers up but does not respond Improper wiring from access control to logic controller Ensure one leg of access control output relay is connected to 24VDC and the other to the desired input Access control device malfunction Disconnect access control from logic controller ...

Страница 24: ...r height and or tweak the triggers on the limit switch Refer to page for more information Turnstile only rotates 30 degrees Limit switches wired incorrectly Refer to pages 16 18 for wiring information and page for limit switch placement Limit switch cam is misaligned The top cam should have one point facing the control board If this is not the case readjust the top cam Refer to page for top cam in...

Страница 25: ...page 18 for direction port explanations Refer to page 12 for more information Additional parts will be required to convert operation The control head can be returned labor plus parts if required Please contact us before returning a control head in this instance sheet Turnstile fails lock when needed to fail open or vice versa Unable to hold direction open to allow multiple people to pass through t...

Страница 26: ...orcing the user to back out of the turnstile There are timer settings for adjusting how long it takes for this to occur The default time provided is 7 seconds The reason for this is in case somebody swipes and walks away without passing through Walk at a reasonable pace through the turnstile Do not slam the rotor through the rotation This can be unsafe and may cause unnecessary wear and tear to th...

Страница 27: ...ne 1 year three 3 years for Optical Turnstiles from date of purchase repair or replace any part which upon our examination prove to be defective under normal use DSI SHALL NOT BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL CONSEQUENTIAL LOSS OR DAMAGE ARISING OUT OF THE FAILURE OF THIS DEVICE 512 321 4426 INS DS500 190401 Designed Security Inc 1402 Hawthorne Street Bastrop Texas 78602 800 272 3555 s...

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