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121082-01G

TROUbLEShOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

ODS/pilot lights but flame
goes out when control knob
is released.

1. Control knob not fully

pressed in.

2. Control knob not pressed in

long enough.

3. Equipment shutoff valve not

fully open.

4. Pilot flame not touching

thermocouple, which allows
thermocouple to cool, caus

ing pilot flame to go out. This

problem could be caused by
one or both of the following:

A) Low gas pressure
B) Dirty or partially clogged

ODS/pilot

5. Thermocouple connection

loose at control valve.

6. Thermocouple damaged.
7. Control valve damaged.
8. Safety interlock system has

been triggered.

1. Press in control knob fully.

2. After ODS/pilot lights, keep

control knob pressed in 30
seconds.

3. Fully open equipment shut

off valve.

4. A) Contact local natural or

propane/LP gas company.

B) Clean ODS/pilot (see

Cleaning and Maintenance

page 25) or replace ODS/
pilot assembly .

5. Hand tighten until snug, then

tighten 1/4 turn more.

6. Replace pilot assembly.
7. Replace control valve.
8. Wait one minute for safety

interlock system to reset.
Repeat ignition operation.

Burner does not light after
ODS/pilot is lit.

1. Inlet gas pressure is too

low.

2. Burner orifice(s) clogged.

3. Thermopile leads disconnect-

ed or improperly connected.

4. Burner will not come on in

remote position.

5. Wire disconnected from gas

control.

1. Contact local natural or

propane/LP gas company.

2. C l e a n b u r n e r ( s ) ( s e e

leaning and Maintenance

page 25) or replace burner

orifice(s).

3. Reconnect leads (see

Wir-

ing Diagram,

page 30).

4. Replace battery in transmit-

ter and receiver.

5. See

Wiring Diagram

, page 30.

Delayed ignition of one or both
burners.

1. Manifold pressure is too

low.

2. Burner orifice(s) clogged.

3. M i s l o c a t e d c r o s s o v e r

tube.

1. Contact local natural or

propane/LP gas company.

2. Clean burner(s) (see

Cleaning

and Maintenance

, page 25)

or replace burner orifice(s).

3. Contact qualified service

person.

Burner backfiring during com

bustion.

1. Burner orifice is clogged or

damaged.

2. Damaged burner.
3. Gas regulator defective.

1. Clean burner (see

Cleaning

and Maintenance

, page 25)

or replace burner orifice(s).

2. Replace damaged burner.
3. Replace gas regulator.

Содержание VSGF36NRC

Страница 1: ...ght any appliance Do not touch any electrical switch do not use any phone in your building Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a quali fied installer service agency or the gas supplier MODELS VSGF36NRC and VSGF36PRC UNVENTED VENT FREE G...

Страница 2: ... installer service agency or the gas supplier WARNING This is an unvented gas fired heat er It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ven tilation section on page 7 of this manual WARNING For use only withalisteddecorativetype unvented room heater Do not build a wood fire This fi...

Страница 3: ...t con tainsand orgenerateschemicals known to the state of California to cause cancer or birth defects or other reproductive harm IMPORTANT Read this owner s manualcarefullyandcompletely before trying to assemble operate or service this heater Improper use of this heater can cause serious injury or death from burns fire explosion electrical shock and carbon monoxide poisoning DANGER Carbon monoxide...

Страница 4: ...ing off see Troubleshooting page 26 10 Do not run fireplace where flammable liquids or vapors are used or stored under dusty conditions 11 Do not use this fireplace to cook food or burn paper or other objects 12 Do not use fireplace if any part has been exposed to or under water Immediately call a qualified service technician to in spect fireplace and to replace any part of control system and any ...

Страница 5: ...sembly and fireplace 4 Check heater for any shipping damage If heater is damaged call DESAHeating LLC at 1 866 672 6040 for replacement parts before returning to dealer Product Features Operation This vent free fireplace is clean burning It re quires no outside venting There is no heat loss out a vent or up a chimney Heat is generated by both realistic flames and glowing embers When used without b...

Страница 6: ...u install your firebox Before installation consider the following 1 Where firebox will be located Allow for wall and ceiling clearances see Installa tion Clearances page 10 2 Everything needed to complete installation 3 These models CANNOT be installed in a bedroom unless maximum Btu rating of installed vent free log set is less than 10 000 Btu hr 4 Proper air for combustion and ventilation page 7...

Страница 7: ...nusually Tight Construction The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation However in buildings of un usually tight construction you must provide additional fresh air Unusually tight construction is defined as construction where a walls and ceilings exposed to the out side atmosphere have a continuous water vapor retarder with a rating of on...

Страница 8: ...t vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors Example Gas water heater __________ Btu Hr Vent free fireplace _________ Btu Hr Total _________ Btu Hr 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used ________ Btu Hr maximum the space can support ________ Btu Hr actual amount of Btu Hr used Example 63 360 Btu...

Страница 9: ...vide openings for inlet or outlet air into attic if attic has a thermo stat controlled power vent Heated air entering the attic will activate the power vent Figure 5 Ventilation Air from Outdoors Figure 4 Ventilation Air from Inside Building Or Remove Door into Adjoining Room Option 3 Ventilation Grills Into Adjoining Room Option 2 Ventilation Grills Into Adjoining Room Option 1 12 12 Outlet Air V...

Страница 10: ... Call dealer where you bought fireplace for proper type fireplace WARNING This appliance is equipped for either natural gas or propane LP gas but not both Gas type is indicated on the rat ingplate Fieldconversionisnot permitted Installation Continued INSTALLATION CLEARANCES WARNING Maintain the minimum clearances If you can provide greater clearances from floor ceiling and adjoining wall Carefully...

Страница 11: ...rim accessories are available see Accessories page 31 Brass trim will ex tend past sides of firebox approximately 1 2 This will cover rough edges of wall opening If installing a mantel above firebox you must follow clearances shown in Figure 6 page 10 Follow instructions below to install firebox in this manner 1 Frame in rough opening Firebox framing should be constructed of 2 x 4 lumber or heavie...

Страница 12: ...for attaching trim 7 Install and properly test gas log heater Follow installation instructions included with the vent free gas log heater that is being installed IMPORTANT When finishing your firebox combustible materials such as wall board gypsum board sheet rock drywall plywood etc may be butted up next to the sides and top of the firebox Combustible materials should never overlap the firebox fr...

Страница 13: ...You can secure base to floor using wood screws Countersink screw heads and putty over 4 Route flexible gas line through access hole in hearth base 5 Center cabinet mantel on hearth base see Figure 12 Make sure mantel is flush against wall 6 Install trim kit furnished with mantel See instruction sheet included with mantel 7 Carefully insert firebox into cabinet mantel Be careful not to scratch fire...

Страница 14: ...ional CSA design certified equipment shutoff valve from your dealer Minimum inlet pressure for purpose of input adjustment Figure 15 Gas Connection Sediment Trap CSA Design Certified Equipment Shutoff Valve With 1 8 NPT Tap 3 Minimum Cap Pipe Tee Nipple Joint Natural Gas From Gas Meter 5 W C to 10 5 W C Pressure Propane LP From External Regulator 11 W C to 14 W C Pressure CAUTION Use only new blac...

Страница 15: ...gure 16 Removing Log Base Assembly From Fireplace Figure 17 Attaching Flexible Gas Lines Together Flexible Gas Line from Fireplace Gas Regulator To Fireplace Gas Regulator Equipment Shutoff Valve Provided by Installer Propane LP To External Regulator Natural Gas To Gas Meter WARNING Use pipe joint sealant that is resistant to liquid petroleum LP gas We recommend that you install a sediment trap in...

Страница 16: ...ed on or near gas meter for natural gas or using compressed air 4 Check all joints of gas supply piping system Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak 5 Correct all leaks at once 6 Reconnect fireplace and equipment shutoff valve to gas supply Check recon nected fittings for leaks Installation Continued Figure 18 Equipment Shutoff Valve Open Closed Equipmen...

Страница 17: ...g ing batteries in your hand held remote or receiver Hand Held Remote Control The hand held remote control uses 3 AAA batteries not included To install batteries 1 Remove battery housing cover from back of hand held remote see Figure 21 2 Install or replace batteries 3 Replace battery housing cover When batteries are installed the little house icon with current room temperature will be dis played ...

Страница 18: ...vertical and not leaning in toward burner where the flame will touch the log 3 Position front right log against right side of grate prongs see Figure 24 4 Position front left log against left side of grate prongs see Figure 24 Installation Continued Figure 24 Installing Bottom Logs Figure 25 Installing Top Logs Rear Log Grate Prongs Bottom Log Base Assembly Front Right Log Front Left Log Middle Ri...

Страница 19: ...rical cable through strain relief and handy box see Figure 26 Tighten screws on strain relief 3 Connect electrical cable to duplex outlet Match wire colors to those on duplex out let Be sure to connect the ground wire 4 Place duplex outlet back into handy box and secure with screws Replace outlet cover Strain Relief Duplex Box Handy Box Figure 26 Hard Wiring Firebox Screw Hood Figure 28 Screen Pla...

Страница 20: ...Button Blower Control Knob Operation FOR YOUR SAFETY READ BEFORE LIGHTING WARNING If you do not fol low these instructions exactly a fire or explosion may result causing property damage per sonal injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B BEFORE LIGHTING smell all around the appliance area for gas Be...

Страница 21: ...isintheOFFposition whenyouareawayfromhomefor long periods of time Heater will comeonautomaticallywithselec tor switch in the ON position ON REMOTE OFF PRG Figure 30 Remote Selector Switch in ON Position OPERATIon Continued TO TURN OFF GAS TO APPLIANCE 1 Turn control knob clockwise to the OFF position 2 Set selector switch in the OFF position 3 Close equipment shutoff valve see Figure 18 page 16 MA...

Страница 22: ...temperature in either Fahrenheit or Celsius With remote control off press Thermostat button and Mode button at the same time This will toggle the display from F to C Figure 34 Remote Control Display Fahrenheit to Celsius Figure 35 Hand Held Remote Control ON OFF MODE UP DOWN Arrows THERMOSTAT LCD Display OPERATING REMOTE CONTROL WARNING Fireplace can turn on suddenly Keep away from burner After li...

Страница 23: ...mperature bulb graphic on display see Figure 37 Use UP DOWN arrow button to set desired room temperature Control system will cycle fireplace on or off to maintain selected temperature To activate this function press THERMOSTAT button until the word SMART appears to the right of temperature bulb graphic on display Use UP DOWN arrow button to set desired room temperature The control system will cycl...

Страница 24: ...Appliance page 21 see Troubleshooting page 26 Note The correct pilot flame on natural gas units will have a slight curve but flame should be blue and have no yellow or orange color main burner Periodically inspect all burner flame holes with the heater running All slotted burner flame holes should be open with yellow flame pres ent All round burner flame holes should be open with a small blue flam...

Страница 25: ...reater than 30 PSI Your local computer store hardware store or home center may carry compressed air in a can If using compressed air in a can please follow the directions on the can If you don t follow directions on the can you could dam age the pilot assembly 1 Shut off unit including pilot Allow unit to cool for at least thirty minutes 2 Inspect burner pilot and primary air inlet holes on inject...

Страница 26: ...y metal or tubing Keep ignitor cable dry 3 Replace ignitor cable 4 Replace ignitor 5 Replace pilot assembly 6 Replace pilot assembly 7 Install new alkaline battery in electronic ignitor Verify bat tery is installed correctly Whenignitorbuttonispressed there is spark at ODS pilot but no ignition 1 Gas supply turned off or equipment shutoff valve closed 2 Control knob not in PILOT position 3 Control...

Страница 27: ...ore 6 Replace pilot assembly 7 Replace control valve 8 Wait one minute for safety interlock system to reset Repeat ignition operation Burner does not light after ODS pilot is lit 1 Inlet gas pressure is too low 2 Burner orifice s clogged 3 Thermopileleadsdisconnect ed or improperly connected 4 Burner will not come on in remote position 5 Wire disconnected from gas control 1 Contact local natural o...

Страница 28: ...ny 3 Observeminimuminstallation clearances see page 10 4 Clean burners see Cleaning and Maintenance page 25 or replace burner orifice s White powder residue forming within burner box or on adja cent walls or furniture 1 When heated vapors from furniture polish wax carpet cleaners etc may turn into white powder residue 1 Turn heater off when using furniture polish wax carpet cleaners or similar pro...

Страница 29: ...Low line pressure 3 ODS pilot is partially clogged 1 Open window and or door for ventilation 2 Contact local natural or propane LP gas company 3 CleanODS pilot seeCleaning and Maintenance page 25 Gas odor even when control knob is in OFF position 1 Gas leak See Warning statement at top of page 2 Control valve or gas control defective 1 Locate and correct all leaks see Checking Gas Connec tions pag...

Страница 30: ...Shipping Weight 120 lbs For input adjustment Technical Service You may have further questions about installa tion operation or troubleshooting If so contact DESAHeating LLC at 1 866 672 6040 When calling please have your model and serial numbers of your firebox ready You can also visit DESA Heating LLC s web site at www desatech com Service Hints When Gas Pressure Is Too Low pilot will not stay li...

Страница 31: ...original replacement parts This will protect your warranty coverage for parts replaced under warranty Parts Under Warranty Contact authorized dealers of this product If they can t supply original replacement part s call DESA Heating LLC at 1 866 672 6040 for referral information A list of authorized dealers can be found by visiting www desatech com When calling DESA Heating LLC have ready your nam...

Страница 32: ...s Models VSGF36PRC VSGF36NRC 23 17 19 15 12 12 14 11 16 24 25 18 31 20 NG Only 21 NG Only 33 34 38 27 14 13 32 26 7 22 28 6 2 4 3 NG Only 35 36 5 1 37 9 10 8 23 30 29 AAA Battery Negative UP Install Battery According to this Illustration ...

Страница 33: ...4241 03 Valve Bracket 1 16 111440 04 Gas Valve 1 111440 03 Gas Valve 1 17 103782 01 Valve Bracket 1 18 098265 02 Male Elbow 1 19 099387 09 Pilot Tube 1 099387 12 Pilot Tube 1 20 099918 02 Pilot Regulator 1 21 099387 14 Pilot Tube 1 22 M11084 26 Screw 4 23 123651 01 Electronic Ignitor 1 24 14500 Male Fitting 1 25 101628 03 Flex Hose 1 26 105649 01 Blower Speed Control 1 27 103651 01 Lock Nut 1 28 0...

Страница 34: ...www desatech com 121082 01G 34 PARTS Models VSGF36PRC and VSGF36NRC 1 4 8 7 6 27 9 10 28 11 12 22 18 29 25 26 20 17 21 19 16 15 13 5 2 3 14 23 24 ...

Страница 35: ...ace Top 1 16 20280 Top Spacer 4 17 Fireplace Surround 1 18 107128 01 Gas Conduit 2 19 115408 01 Receptacle Plate 1 20 21171 Gas Knock Out Cover 4 21 103771 01 Strain Relief 1 22 115402 01 Steel Receptacle Box 1 23 119943 01 Blower 1 24 M11084 38 Hex Screw 8 3 25 GA3555 Duplex Outlet 1 26 115403 01 Steel Receptacle Cover 1 27 101378 01 Thermostat Switch 1 28 117539 01 Brick Refractory Kit 1 29 1178...

Страница 36: ...pproved by DESA Heating LLC Warranty parts must be obtained through authorized dealers of this prod uct and or DESA Heating LLC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic material labor and incidental costs associated with warranty repairs unless expressly covered by this warran...

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