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21

www.desatech.com

117437-01

TROUBLESHOOTING

TROUBLESHOOTING

Manual Ignition System

Note: 

For additional help, visit

DESA’s technical service web site at

www. desatech.com

Note: 

All troubleshooting items are listed in

order of operation.

WARNING:  Turn off heater and

let cool before servicing. Only a quali-
fi ed service person should service
and repair heater.

CAUTION Never use a wire,

needle, or similar object to
clean pilot. This can damage
pilot unit.

OBSERVED PROBLEM 

POSSIBLE CAUSE 

REMEDY

When ignitor button is pressed, there is no
spark at pilot

When ignitor button is pressed, there is
spark at pilot but no ignition

Pilot lights but fl ame goes out when control
knob is released

1.  Ignitor electrode not connected to igni-
 tor 

cable

2.  Ignitor cable pinched or wet

3.  Piezo ignitor nut is loose

4.  Broken ignitor cable
5.  Bad piezo ignitor
6.  Ignitor electrode broken
7.  Ignitor electrode positioned wrong

1. Gas supply turned off or equipment
 

shutoff valve closed

2.  Gas control knob not in PILOT position
3.  Gas control knob not pressed in while
 

in PILOT position

4.  Air in gas lines when installed
5.  Depleted gas supply (propane/LP models
 only)
6.  Pilot is clogged

7.  Gas regulator setting is not correct

1.  Gas control knob not fully pressed in
2.  Gas control knob not pressed in long
 enough
3.  Equipment shutoff valve not fully open
4. Pilot fl ame not touching thermocouple,
  which alows thermocouple to cool,
  causing pilot to go out. This prob-
 

lem could be caused by one or more of

 the 

following:

 

A) Low gas pressure

 

B) Dirty or partially clogged pilot

5.  Thermocouple connection loose at con-
 trol 

valve.

6. Thermocouple damaged
7.  Control valve damaged

1.  Reconnect ignitor cable

2. Free ignitor cable if pinched by any
 

metal or tubing. Keep ignitor cable dry

3.  Tighten nut holding piezo ignitor. Nut
 

is located behind the mounting bracket

4.  Replace ignitor cable
5.  Replace piezo ignitor
6.  Replace pilot assembly
7.  Replace pilot assembly

1.  Turn on gas supply or open equipment
 shutoff 

valve

2.  Turn gas control knob to PILOT position
3.  Press in gas control knob while in PILOT
 position
4.  Continue holding down control knob.
5.  Contact local propane/LP gas company

6.  Clean pilot (see 

Cleaning and Mainte-

nance, 

page 20) or replace pilot assembly

7.  Replace gas control

1.  Press in gas control knob fully
2.  After pilot lights, keep gas control knob
 

pressed in 30 seconds

3.  Fully open equipment shutoff valve
4.  A) Contact local natural or propane/LP
 gas 

company

  B) Clean pilot (see 

Cleaning and 

 Maintenance

, page 20) or replace pi-

 lot 

assembly

5.  Hand tighten until snug, then tighten
 

1/4 turn more

6.  Replace pilot assembly
7.  Replace control valve

The two most common causes of a malfunctioning gas appliance are:
1.  Loose wiring connections
2.  Construction debris clogging the pilot and/or gas control valve fi lter

Manual Ignition System

Содержание (V) CB36(N

Страница 1: ...aftermarket permanently located manufactured mobile home where not prohibited by state or local codes This appliance is only for use with the type of gas indicated on the rating plate This appliance...

Страница 2: ......

Страница 3: ...carbon monoxide poisoning resemble the u with headaches dizziness or nausea If you have these signs the replace may not have been installed properly Get fresh air at once Have replace inspected and se...

Страница 4: ...o not use any solid fuels wood coal paper cardboard etc in this replace Use only the gas type indicated on the nameplate 14 This appliance when installed must be electrically grounded in accordance wi...

Страница 5: ...gure 2 shows some common locations Be aware of all restrictions and precautions before deciding the exact location for your replace and termination cap When deciding the location of your replace follo...

Страница 6: ...remove the four corner posts Discard the bottom tray once the unit is moved into position Note To prvent damage to ceramic logs and glass panels you may want to remove them before positioning and fram...

Страница 7: ...NT 14 3 4 375 mm TO NAILING FLANGES 5 8 16 mm 36 914 mm FACE DIM 36 1 4 921 mm FACE DIM 15 3 8 390 mm 35 3 4 908 mm 1 1 2 38 mm 6 152 mm 37 940 mm TO NAILING FLANGE 4 1 2 114 mm ELECTRICAL INLET 8 203...

Страница 8: ...fuel burning apppliance NOTICE Failure to follow these instructions will void the warranty INSTALLATION PRECAUTIONS Wear gloves and safety glasses for protection Use extreme caution when using ladder...

Страница 9: ...12 7 5 2 27 Over 20 12 to 21 12 8 0 2 44 Vent terminations must be located in accordance with height and proximity rules of NFPA No 54 or CAN CSA B149 These rules apply to vents at 12 in diameter or l...

Страница 10: ...junctionboxmountingtab 3 Slide the junction box up until the screw mounting tab is lined up to the notch in the outer cabinet 4 Swing the junction box out and slip the retaining ange out through the s...

Страница 11: ...OPTIONAL WIRELESS HAND HELD REMOTE CONTROL MODEL HRC100 Installing Remote Receiver 1 Open bottom louver and locate the switch bracket on the right 2 Locate the battery clip mounted on the back of the...

Страница 12: ...External Regulator Vent Pointing Down Figure 22 External Regulator with Vent Pointing Down Pro pane LP Only Figure 20 Connecting WRC Remote Control Electronic Fireplace Receptacle Remote Control Rece...

Страница 13: ...PT tap Locate NPT tap within reach for test gauge hook up NPT tap must be upstream from replace see Figure 23 IMPORTANT Install main gas valve equipment shutoff valve in an accessible lcation The main...

Страница 14: ...ment shutoff valve see Figure 25 2 Pressurize supply piping system by either opening propane LP supply tank valve for propane LPgas replace or opening main gas valve located on or near gas meter for n...

Страница 15: ...ked or broken Removing Replacing Glass Door If replacement of glass is necessary the entire assembly glass and frame must be replaced If glass is broken wear gloves and tape the remaining fragments on...

Страница 16: ...sitioned against the rear panel 2 Position the holes on the bottom of the rear log over the pins on the base log Figure 31 3 Position the top left log and top right log onto the rear log and base log...

Страница 17: ...e if service is to be performed 4 Push in gas control knob slightly and turn clockwise to OFF 5 Close lower louver panel Shutting Off Berners Only pilot stays lit You may shut off the burners and keep...

Страница 18: ...tric power to the replace 10 Turn the wall switch to the ON position 11 Visually locate the pilot The ignitor should begin to spark and the main burner should ignite once ame appears at pilot If light...

Страница 19: ...nnect the appliance gas controls to a 120 VAC power source Damage or injury may occur Light the replace as instructed in Lighting Instructions on page16 IfusingaHRCremotewithawallswitchsettheremote se...

Страница 20: ...n relation to the sens ing devices should be as shown in Figures 38 and 39 respectively The pilot ame may need adjustment in order for the thermocou ple thermopile and or the ignition system to sense...

Страница 21: ...roken carefully remove glass door see Remov ing Replaceing Glass Door page 14 Vacuum all glass pieces with a shop vac WARNING Turn off replace and let cool before cleaning CAUTION Do not vacumm if pie...

Страница 22: ...valve not fully open 4 Pilot ame not touching thermocouple which alows thermocouple to cool causing pilot to go out This prob lem could be caused by one or more of the following A Low gas pressure B D...

Страница 23: ...l expanding while heating or con tracting while cooling 1 Batteryisnotinstalledorbatteryispower is low 1 Clean burner see Cleaning and Mainte nance page 20 or replace burner ori ce 2 Contact local pro...

Страница 24: ...2 Check local propane LP or natural gas company 3 Clean pilot see Cleaning and Mainte nance page 20 4 Locate and correct all vent conditions seeCheckingforProperVenting page8 5 Clean burner tube and...

Страница 25: ...off valve is opened 2 Repeat lighting procedure several times to purge all air out of lines If after re peated attempts appliance does not light call for quali ed service and repair 3 Remove debris an...

Страница 26: ...few hours of operation 1 Locate and correct all leaks see Check ing Gas Connections page 13 2 Replace gas conrol valve 1 Adjust the log set that the ame does not excessively impinge on log surfaces 2...

Страница 27: ...contact your local gas supplier TECHNICAL SERVICE You may have further questions about installation operation or troubleshooting If so contact DESA s Customer Service Depart ment at 1 866 672 6040 Wh...

Страница 28: ...ARTS BREAKDOWN Models V CB36N V CB36P V CB36NE V CB36PE ILLUSTRATED PARTS BREAKDOWN FIREPLACE ASSEMBLY FOR MODELS V CB36N V CB36P V CB36NE V CB36PE 19 1 2 12 14 12 1 1 16 3 24 8 10 11 17 20 1 4 1 3 2...

Страница 29: ...Deflector 1 8 114875 02 114875 02 Fireplace Surround 1 9 117450 01 117450 01 Wire Harness Assembly 1 10 117451 01 117451 01 Fireplace Top 1 11 117452 01 117452 01 Fireplace Top Insulation 1 12 117445...

Страница 30: ...29 www desatech com 117437 01 ILLUSTRATED PARTS BREAKDOWN Models V CB36N V CB36P ILLUSTRATED PARTS BREAKDOWN BURNER ASSEMBLY FOR MODELS V CB36N V CB36P 1 2 4 19 8 17 10 9 18 11 5 6 16 12 13 15 14 3 7...

Страница 31: ...14399 Fitting Brass Elbow 3 8 MPT x 3 8 Comp Tube 1 10 14396 14396 Fitting Brass Straight 3 8 MPT x 3 8 Comp Tube 1 11 14512 Gas Control Valve Millivolt Natural Gas 1 11 14513 Gas Control Valve Milliv...

Страница 32: ...m 117437 01 ILLUSTRATED PARTS BREAKDOWN BURNER ASSEMBLY FOR MODELS V CB36NE V CB36PE ILLUSTRATED PARTS BREAKDOWN Models V CB36NE V CB36PE 7 8 10 29 15 27 17 16 28 14 11 12 25 18 19 22 21 9 13 1 2 3 26...

Страница 33: ...as Control Valve Millivolt Natural Gas 1 14 14570 Gas Control Valve Millivolt Propane LP Gas 1 15 14500 14500 Fitting 3 8 MPT x 1 2 Flare 1 16 14399 14399 Fitting Brass Elbow 3 8 MPT x 3 8 Comp Tube 1...

Страница 34: ...Gas Conversion Kit Millivolt Models PCBE 36C Propane LP Gas Conversion Kit Electronic Models NCBE 36C Natural Gas Conversion Kit Electronic Models NOTE All accessories may not be available for all rep...

Страница 35: ...10 000 to 25 000 25 000 to 50 000 50 000 to 100 000 100 000 to 250 000 Over 250 000 5 What is your primary source of heat Propane LP Gas Fuel Oil Wood Natural Gas Electric Other 6 How was the product...

Страница 36: ...TAPE TAPE Postage Required 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004...

Страница 37: ...36 www desatech com 117437 01 NOTES...

Страница 38: ...37 www desatech com 117437 01 NOTES...

Страница 39: ......

Страница 40: ...o repairing a defective heater will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY...

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