30
102664
TROUBLE-
SHOOTING
Continued
WARNING ICON
G 001
WARNING
If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
Operating fireplace where impurities in air exist may create odors.
Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new
carpet or textiles, etc., create fumes. These fumes may mix with combustion air and
create odors. These odors will disappear over time.
POSSIBLE
CAUSE
1. Metal expanding while
heating or contracting
while cooling
1. Fireplace burning va-
pors from paint, hair
spray, glues, cleaners,
chemicals, new carpet,
etc. (See
IMPORTANT
statement above)
2. Gas leak.
See Warn-
ing statement above
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak.
See Warn-
ing statement above
2. Control valve defective
1. Foreign matter be-
tween control valve
and burner
2. Gas leak.
See Warn-
ing statement above
1. Not enough combus-
tion/ventilation air
OBSERVED
PROBLEM
Fireplace produces a
clicking/ticking noise
just after burners are
lit or shut off
Fireplace produces
unwanted odors
Fireplace shuts off in
use (ODS operates)
Gas odor even when
control knob is in OFF
position
Gas odor during
combustion
Moisture/condensation
noticed on windows
REMEDY
1. This is common with most
fireplaces. If noise is
excessive, contact quali-
fied service person
1. Open window and venti-
late room. Stop using odor
causing products while
fireplace is running
2. Locate and correct all
leaks (see Checking Gas
Connections, page 18)
1. Open window and/or door
for ventilation
2. Contact local natural gas
company
3. Clean ODS/pilot (see
Cleaning and Mainte-
nance, page 27)
1. Locate and correct all
leaks (see Checking Gas
Connections, page 18)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all
leaks (see Checking Gas
Connections, page 18)
1. Refer to Air for Combus-
tion and Ventilation
requirements (page 6)
