Dermalux Triwave User Guide 2015
Fault
Description
Possible cause
Action required
Treatment head
fans NOT
running
Unit is ON
Control panel is functioning
Light output from LED
treatment head.
Treatment head fans are
NOT
running
Internal circuitry fault.
Switch OFF the device at the wall outlet
socket and remove the plug.
Check that the 4 pin plug is securely
connected to the top of the LED
treatment head.
Plug the power cable into the wall outlet
socket.
Switch the unit ON
Automated
positioning
function fails to
operate
Unit is ON
Control panel is functioning
Automated positioning
function fails to operate
Possible Internal
circuitry fault.
Switch OFF the device at the wall outlet
socket and remove the plug.
Check that there is no surface damage to
the height control button on the control
panel.
Plug the power cable into the wall outlet
socket.
Switch the unit ON
NIR indicator
light does not
illuminate.
Unit is ON
Control panel is functioning
Treatment head fans are
running.
NIR indicator diodes are not
illuminated when NIR light is
SELECTED.
NIR LEDs NOT working
If combination treatments are selected,
end the current treatment session.
Select NIR light only and switch ON
Wearing goggles - visibly check LED
panels for NIR Light (appears as pinpoint
red dots in the centre of LED).
NIR indicator
light does not
illuminate.
Unit is ON
Control panel is functioning
Treatment head fans are
running.
NIR indicator diode is not
illuminated when NIR light is
SELECTED.
Faulty NIR indicator
diode
If combination treatments are selected,
end the current treatment session.
Select NIR light only and switch ON
Wearing goggles - visibly check LED
panels for NIR Light (appears as pinpoint
red dots in the centre of LED).
If the actions suggested fail to fix the problem, or the problem reoccurs, please refer to
Aesthetic Technologies Ltd or your service provider to arrange servicing of your
Dermalux
®
LED system.
Do NOT
attempt to investigate any further.
Do NOT
remove the back panel cover.
The Dermalux
®
LED System has
NO
parts you can repair yourself