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Dericam S Series, Руководство пользователя

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Shenzhen Dericam Technology Co., Ltd.                                                                        User Manual V1.0.5 

Email:

 

[email protected]

                                                                                       

Website:

 

www.dericam.com

 

 

48

 

6. Frequently Asked Questions 

6.1 How to start the live view in computer by web browser? 

Before you start the live view in windows OS in IE browser or Mozilla Firefox. Please install the 
plugin first. But for the Google Chrome or Safari, you can start the live view directly by accessing 
the IP address of your camera, no need to install the plugin which is not supported for installation 
by Chrome and Safari.

 

6.1.1 How to install the plugin for IE browser in Windows OS? 

When you login the camera in your computer at the first time by IE browser, the IE browser will 
prompt automatically to show you to allow the installing of the Dericam camera plugin named 

DericamPlug

. 

    1. Allow to install this plugin after you login the camera.

 

2. Install the plugin after you login the camera.

 

 

3. Refresh the IP address when it is ready to login and access your camera. 

 

 

6.1.2 How to install the plugin for Mozilla Firefox browser in Windows OS? 

When you login the camera in your computer at the first time by Firefox browser, it will show you 
to download the plugin. Please click the text link to download and save this plugin in you computer, 

and install it by manually. 

1. Click and download the plugin from the login page, save it to your computer. 

Содержание S Series

Страница 1: ...User Manual Dericam Wi Fi Speed Dome IP Camera Sx Series ...

Страница 2: ...owser Access on Computer 6 3 2 1 Search Tool for Windows OS 6 3 2 2 Search Tool for Mac OS 7 3 2 3 Local Access via Web Browser 9 3 2 4 Remote Web Access 11 3 3 NVR access 12 3 4 RTSP access 12 4 App for Mobile Device 15 4 1 Add Camera 15 4 1 1 Set up a new camera 16 4 1 2 Set up an existing camera 20 4 2 Camera list page 21 4 3 Live view page 23 4 4 Camera Setups via App 24 4 4 1 Edit Password 24...

Страница 3: ...rmation 29 4 5 Local File Management 29 4 6 Playback from SD Card 30 5 Web Interface for Operation 31 5 1 Login page 31 5 2 Live page 31 5 2 1 OSD 31 5 2 2 Pan Tilt control 32 5 2 3 View 32 5 2 4 Preset 32 5 2 5 IR Control 32 5 2 6 Image Settings 33 5 2 6 Tool bar 33 5 3 Playback 35 5 3 1 Search and playback videos 35 5 3 2 Tool bar 36 5 4 Configuration 36 5 4 1 Media settings 36 5 4 2 Network 38 ...

Страница 4: ...r camera For access to other support information please visit www dericam com and go to Support Center for details To contact Dericam support please email to support dericam com Important Security Warnings In order to keep your camera secure and prevent unauthorized access please never use the default password for your camera Always ensure your password is at least 8 10 characters long and contain...

Страница 5: ... illumination with auto IR Cut Switch 355 degree pan 90 degree tilt and 4x Optical Zoom Two way audio with embedded high quality microphone and speaker 22 IR LEDs IR Night vision range up to 68 feet 20 meters Wi Fi compliant with IEEE 802 11b g n 2 4GHz band Support WEP WPA PSK and WPA2 PSK Encryption Support recording and playback via micro SD Card up to 128GB Be compatible with ONVIF Protocol an...

Страница 6: ...rnet 2 2 Installation Guide The camera has a standard camera tripod screw hole 1 4 20 UNC thread for use in mounting the camera onto a stable surface Note Prior to installation ensure that the installation environment can support at least 3 times the weight of the camera 2 3 Default Username and Password To login to the system for the first time use one of the following default username password c...

Страница 7: ...he Dericam camera can be accessed via the web browser on both windows and Mac OS The complete and all advanced functions of the camera are available to be acquired by accessing via web browser 3 2 1 Search Tool for Windows OS To easily search and access the Dericam camera in web browser of Windows OS please install the Dericam Search Tool for Windows OS from the software CD or you can download the...

Страница 8: ...ot available to change in below blanks of the Search Tool There is an entry to changing the username and password in web browser after access 3 2 2 Search Tool for Mac OS For Mac OS computer please install the Dericam Mac SearchTool zip for Mac OS from the software CD or after downloading from www dericam com The operation is similar as on Windows OS Run it to search the camera on your LAN and you...

Страница 9: ...p Buffer And you can modify the IP address device name and http port of the camera after selecting Network Configuration Please note 1 You should input the correct username and password first and then it is available to modify the Network Configuration 2 The login Username and Password of the camera are not available to change in below blanks of Network Configuration There is an entry to changing ...

Страница 10: ... the device item to open a web browser for viewing the camera on computer If Microsoft Edge pops up as default browser go to More Open with Internet Explorer for normal viewing Or you can open the web browser first put the IP address and port number of the camera in the URL blank of the browser by manual to login your camera For example http 192 168 1 108 80 The IP Address and HTTP port number of ...

Страница 11: ...sword that is at least 8 characters long and include a combination of uppercase letters lowercase letters and numbers When opening the camera s interface the browser like IE Firefox on Windows OS will prompt you to install a plugin The plugins are necessary to get video from camera Click the button install to download and install the plugin If the browser prompts you to allow the plugin to work on...

Страница 12: ...com 11 Note Due to the limitations of NPAPI plugins the web browser of Chrome Safari does not support the setting features of playback talk motion detection and privacy mask 3 2 4 Remote Web Access You can access Dericam camera remotely via web browser using UPnP DDNS functionality or Port Forwarding ...

Страница 13: ...outer Please refer to the corresponding documentation provided by the manufacturer or from the FAQ area of the support center on our website www dericam com to learn the detail instructions 3 3 NVR access The Dericam camera can connect to any NVR that supports ONVIF protocol This allows the camera to view live playback and record to a network storage device 3 4 RTSP access The Dericam camera suppo...

Страница 14: ...Email support dericam com Website www dericam com 13 2 Enter the URL of the camera in VLC and click the play button 3 You may need to enter the username and password of the camera for RTSP authentication 4 Then you can view the video via the VLC player now ...

Страница 15: ...en Dericam Technology Co Ltd User Manual V1 0 5 Email support dericam com Website www dericam com 14 Note you can also view the video remotely by the RTSP stream if you have the set up DDNS or port forwarding ...

Страница 16: ...fferent versions 2 Currently the camera supports 2 4GHz band only So if you have a dual band router please disable 5GHz band and only enable 2 4G for Wi Fi connection 3 The username and password are case sensitive 4 1 Add Camera After installing the hardware and completing self inspection run the Dericam App on the mobile device Tap Add Camera If it is the first time to set up the camera choose Se...

Страница 17: ...ring the camera s UID code by manual connection We do recommend you to add the camera by scanning on the network so you do not need to enter the long UID code 4 1 1 1 Scan for your camera Here are the steps with screenshots about adding the camera by scanning Choose Scan for your camera Select the camera you want to set up from the camera list detected by scanning Give the camera a name and enter ...

Страница 18: ...fter tapping Yes for Wi Fi setup the program will auto scan Wi Fi networks and list all detected Wi Fi networks Select the one you want to apply the camera on Please tap the refresh icon to search the Wi Fi AP list again if the Wi Fi SSID you want was not found Enter the Wi Fi password tap Check WiFi connection and usually a message WiFi connection success will appear Otherwise check the Wi Fi pas...

Страница 19: ...u entered If it fails please check the UID code username or password to figure out whether they are correct And then re enter and try again It is required to change the default password for secure policy after successful connection Please remind that you should remember the username and changed password for future login For continue Wi Fi setup now choose Yes or tap NO or Done to finish setting an...

Страница 20: ... Enter the Wi Fi password tap Check WiFi connection and usually a message WiFi connection success will appear Otherwise check the Wi Fi password Please note that some special characters like are not supported If your Wi Fi password includes any of these special characters login your router to change Wi Fi password as new one supported by the camera first Tap Next and plug out the Ethernet cable Ch...

Страница 21: ...for your camera on the LAN and entering the camera s UID code by manual connection We do recommend you to add the camera by scanning on the network so you do not need to enter the long UID code 4 1 2 1 Scan for your camera Choose Scan for your camera Select the camera you want to add from the camera list detected after scanning Give the camera a name and enter right username and password to login ...

Страница 22: ...tely access via App 4 2 Camera list page Run the App and go to the first page you can delete or edit login information of the cameras on the list Click the edit icon on the right top of the page to edit the camera s login information You can modify the camera name username password or UID code especially when you fail to login the camera after changing the username or password on another device Cl...

Страница 23: ... Website www dericam com 22 Setting Email Setting FTP Setting System Setting and Device Information The detail settings will be explained in next chapter Click the trash icon to delete the camera you want On iOS devices you can also make it by sliding the camera from right to left ...

Страница 24: ...tup Video Setting Image Flip Image Mirror Capture snapshot by manual and the snapshot will be saved into local storage of your mobile device Live feed recording by manual and the snapshot will be saved into local storage of your mobile device Speaker Audio out Tap this icon to allow audio output listen to the invoice from the terminal of the camera tap again to exit speaker Talk Audio In hold on t...

Страница 25: ...mera Setups tap this icon to go to Camera Setups 4 4 Camera Setups via App 4 4 1 Edit Password Go to Camera Setup Edit Password to change the password of the camera 4 4 2 Motion Detection Go to Camera Setup Motion Detection to enable disable motion alarm and set up the sensitivity for motion detection There are three sensitivity options High Medium and Low ...

Страница 26: ...the camera Enable Disable Alarm emails with snapshot to send not send alarm messages with up to 3 snapshot by email It is required to make further email settings which will be described in the section 4 4 10 Enable Disable Save snapshot recording to FTP server to save not save snapshot video recordings to the FTP server if a FTP server has been built on computer You can set up sending up to 3 snap...

Страница 27: ...nction 4 4 6 Video Settings Go to Camera Setup Video Setting to configure the parameters for controlling the video quality The first stream is the default for recording while the second is the default for live viewing via App 4 4 7 Wi Fi Settings Go to Camera Setup WiFi Settings to configure the wireless network for Wi Fi connection You can tap Scan to search the available networks and then apply ...

Страница 28: ...e SD card 4 4 9 Device Time Settings Go to Camera Setup Device Time Settings to configure the time and time zone as local 4 4 10 Email Settings Go to Camera Setup Email Settings to configure the parameters that allow the Dericam App to sign in your email account for sending alarm messages with snapshot about motion detection After configuration please test and then apply the settings It will promp...

Страница 29: ...the parameters that allow saving snapshot video recordings to FTP server After configuration please test and then apply the settings It will prompt success if the test passed below are samples with Gmail Yahoo 4 4 12 System Settings Go to Camera Setup System Settings you can reboot or reset the camera by App operation and you can also check available firmware for update ...

Страница 30: ...Device Information Go to Camera Setup Device Information to check the camera s device information It is usually required for service support 4 5 Local File Management Tap Local Files on the main interface and you can view edit the snapshots and videos recorded by manual from the local storage of your mobile device ...

Страница 31: ...www dericam com 30 4 6 Playback from SD Card Tap SD Card Playback on the main interface and you can view playback and download the recordings from the SD Card of the camera The date and time conditions can be set up for accurate search after tapping the search icon on the right top corner ...

Страница 32: ... page Username and Password It is the account of your camera the factory default username password is admin admin Language You can click on the language dropdown list to select the language for the web UI Note 1 For the first setup it will force you to modify the default password to enhance the security of the camera please enter the new password and confirm it Then you can access your camera by t...

Страница 33: ...izontal Cruise from left to right 5 2 3 View First Stream choose the main stream for viewing Second Stream choose the sub stream for viewing Third Stream choose the third stream for viewing 5 2 4 Preset The Dericam camera can support max 8 preset positions from 1 to 8 You can click the button Set to save a preset position marked as a number from 1 8 if you decide to let the system remember it clic...

Страница 34: ...tically according the change of environment light 5 2 6 Image Settings You can set the color parameters for the video image in this Image Setting such as Hue Brightness Contrast Saturation and Sharpness Hue Brightness Contrast Saturation Sharpness 5 2 6 Tool bar Zoom In Out Back to original size 1x 1 5x 2x 3x Open Close the audio not applicable on some models Only available on IE Firefox browser o...

Страница 35: ...torage path or saving captured pictures or videos Only available on IE Firefox browser on windows OS Capture pictures by manual Only available on IE Firefox browser on windows OS Record video by manual A mark REC will display when manual recording is on Browse the content of the camera s SD card including pictures and videos It requires entering username password of your camera for authentication ...

Страница 36: ... on Chrome or Safari Turn On Off the audio for listening Enable the full screen for live viewing 5 3 Playback Only Available for IE Firefox browser on windows OS 5 3 1 Search and playback videos On Playback interface you can review any recordings saved in the local storage captured pictures and videos by manual or automatically saved recordings motion detection recordings and constant time schedul...

Страница 37: ...iguration page click the button Apply to save your settings or click Refresh to query or refresh the current configuration saved 5 4 1 Media settings 1 Video Here you can set the configurations for power frequency and the encoding profile for H 264 according to the frequency of local electric power E g 50Hz for the regions like Europe and China 60HZ for USA and Canada The parameter options below f...

Страница 38: ...trol display mode of the image Here you can set an appropriate exposure mode for your camera such as indoor outdoor or changing automatically according to the working environment Here you can control the LED light status Enable Make the camera work at night vision mode the video will be always in black white Disable Make the camera work at day mode the video will be always in color Auto Make the c...

Страница 39: ... page including the encoding format for audio enable or disable the audio for first stream or second stream the input type the volume for input and output Please note that two way audio function is not available on some models 5 4 2 Network 1 Network Here you can set up the network configuration like DHCP or Static and the port for HTTP RTSP RTMP Note Please keep the types of the IP and DNS are th...

Страница 40: ...t and can be proved by the camera click the button Check after you save your settings Note The Dericam camera works at wired connection with Ethernet cable as factory default so you should plug out the Ethernet cable to make it work at Wi Fi connection after passing the wireless setup 3 DDNS DDNS setup is mainly for remotely accessing the camera You can use a third party DDNS like Dyndns org 3322 ...

Страница 41: ...our camera for P2P and you can enable or disable the P2P feature of your camera as you need If you disable P2P service you will not be able to remotely access the camera using App neither on computer unless configuring port forwarding 5 4 3 Alarm 1 Audio Alarm Here you can enable disable the audio alarm of your camera You can set up the volume range to respond to alarm sensitivity 2 Motion Detecti...

Страница 42: ...of each area by dragging the edge on the bottom right corner of the green square or change the position by dragging the selected green square 3 Alarm Link On this page you can enable or disable sending alarm emails with snapshots choose the saving path SD card FTP server and set up preset positions for motion detection only for Pan Tilt camera once the alarm triggered ...

Страница 43: ... Auto Snap Here you can enable saving snapshot to SD card after a certain time period interval automatically And the interval can be user defined 3 Timed Recording Timed recording is for constant recording which you can also set up 24 7 schedule The video quality and size are decided by the stream type and video image parameters You can set up the clip length of each recording file We recommend se...

Страница 44: ... 465 Authentication is used for transport layer security it is usually none If you use gmail and enable the authentication with TLS or STARTTLS the SMTP port must be set to 465 or 587 it depends the authentication type you selected You can click the Test button to check whether your email settings are valid or not 5 FTP Setting FTP server to save recordings on computer is available You can click t...

Страница 45: ...ng in App or click on web browser interface Return to center preset the lens will go to the preset center position after the cruise is complete Disable alarm while PTZ in motion stop motion detection while the camera is panning or tilting Indicator Display Mode not available on some models use a LED light to indicate whether the system is well powered on 7 Multiple Setting Only Available for IE br...

Страница 46: ...indows OS Here you can set up masks for up to 4 areas which you don t want the camera to monitor in the screen in different colors And the position and size of mask areas can be adjusted by dragging the mask box or edge 5 4 5 System 1 Time Here you can set the time date the status of NTP and DST Daylight Saving Time and the time zone for your camera 2 Maintenance ...

Страница 47: ...n file you backed up before Please browse and select the file you want to import then click the Import button Upgrade Upgrade the firmware Please browse and select the file you want to upgrade then click the Upgrade button Please go to FAQs from the software CD or our website www dericam com to get more detail and important instruction documentation about it 3 Device Information Here you can query...

Страница 48: ...Shenzhen Dericam Technology Co Ltd User Manual V1 0 5 Email support dericam com Website www dericam com 47 4 System Log Here you can query the history operation or running log of your camera ...

Страница 49: ...Windows OS When you login the camera in your computer at the first time by IE browser the IE browser will prompt automatically to show you to allow the installing of the Dericam camera plugin named DericamPlug 1 Allow to install this plugin after you login the camera 2 Install the plugin after you login the camera 3 Refresh the IP address when it is ready to login and access your camera 6 1 2 How ...

Страница 50: ... to uninstall the plugin in your computer Please go to Control Panel Uninstall a program to find the program named DericamPlug then uninstall it directly Note Please make sure you closed the web browser who is using this plugin or it may could not be uninstalled completely 6 3 Forgotten the username or password of the camera Here have a hard reset button in the camera Please press and hold the res...

Страница 51: ...ur recordings and pictures Then they will work in your computer 6 5 Camera could not connect the wireless network by Wi Fi 1 Please go to the CONFIG Network Wireless page through web browser here is a check button you can check whether your Wi Fi settings are right or not by this button If your settings are correct it will show you success 2 Please make sure these special characters did not be inc...

Страница 52: ...is blocked by Firefox Firefox will block the NPAPI plugin by default it will prompt you to allow this plugin when you access the camera or you can active the plugin after you login the camera Please refresh the IP address of your camera to access your camera again once you allow or active the plugin in your Firefox browser ...

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