18
TROUBlESHOOTING
Below is a list of some of the possible malfunctions.
if the problem cannot be resolved as described, contact a Service Centre.
PROBlEM
POSSIBlE CAUSE
SOlUTION
The coffee is not hot
•
The cups were not preheated.
•
Leave the cups on the cup warmer at least 20
minutes to warm up.
•
Warm the cups by rinsing them with hot water
(using the hot water function).
•
The infuser has cooled down because 2/3 minutes
have elapsed since the last coffee was made.
•
Before making the coffee, heat the infuser by
performing a rinse cycle.
•
A low coffee temperature is set.
•
Set a high coffee temperature in the menu.
The coffee is not creamy
enough.
•
The coffee is ground too coarsely.
•
Turn the grinding adjustment knob one click
anticlockwise towards “1” while the coffee mill is
in operation (fig. 8). Continue one click at a time
until coffee delivery is satisfactory. The effect is only
visible after delivering 2 coffees.
•
Wrong type of coffee
•
Use a type of coffee for espresso coffee makers.
The coffee is delivered too
slowly or a drop at a time.
•
The coffee is ground too finely.
•
Turn the grinding adjustment knob one click
clockwise towards “7” while the coffee mill is in
operation (fig. 11). Continue one click at a time
until coffee delivery is satisfactory. The effect is only
visible after delivering 2 coffees.
The coffee does not come out
of the spouts, but from around
the service door.
•
The holes in the spouts are clogged with dry coffee
dust.
•
Clean the spouts with a toothpick, sponge or hard
bristled kitchen brush.
•
The coffee guide inside the service door is blocked
and cannot swing.
•
Thoroughly clean the coffee guide, particularly near
the hinges.
Coffee does not come out of
one of the spouts.
•
The spouts are blocked.
•
Clean the spouts with a toothpick (fig. 26).
The milk contains bubbles or
squirts out of the milk spout.
•
The milk is not cold enough or is not semi-skimmed.
•
You should ideally use skimmed or semi-skimmed
milk at refrigerator temperature (about 5°C). if the
result is not as you wished, try changing brand of
milk.
•
The milk container lid is dirty.
•
Clean the milk container lid as described in the
section “Cleaning the milk container”.
The milk is not frothed
•
The milk container lid or froth adjustment knob is
dirty
•
Clean the milk container lid and knob as described
in the section “Cleaning the milk container”.
The appliance does not come
on.
•
It is not plugged into the mains socket.
•
Plug into the mains socket.
•
The main switch is not turned on.
•
Place the main switch in the I position (fig. 29).
The milk does not come out of
the milk spout.
•
The milk container lid is dirty.
•
Clean the milk container lid as described in the
section “Cleaning the milk container”.
