22
DISPLAYED MESSAGE
POSSIBLE CAUSE
REMEDY
Replace filter
ESC to cancel
OK to replace
The water softener filter "C4. Filtro addolcitore
(se previsto)" is exhausted.
Replace the filter or remove it as described in
section "14. Water softener filter".
General alarm
The inside of the appliance is very dirty.
Clean the inside of the appliance thoroughly,
as described in section "11. Cleaning". If the
message is still displayed after cleaning, con-
tact a customer service centre.
The tubes inside the milk container (D) must
be cleaned.
Turn the froth adjustment dial (D1) to CLEAN
(fig. 17).
The water softener filter (C4) is exhausted and
must be replaced or removed.
Replace the filter or remove it as described in
section "14. Water softener filter".
The machine must be descaled.
The descaling procedure described in section
"12. Descale" needs to be performed.
The appliance may request descaling cycles at
very short intervals. This is normal and due to
the appliance’s advanced control system.
ECO
Energy saving is enabled.
To disable energy saving, proceed as described
in section "6.4 General" - "Energy saving:"
18. TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact customer services.
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is not hot.
The cups were not preheated.
Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
The internal circuits of the appliance have
cooled down because 2/3 minutes have
elapsed since the last coffee was made.
Before making coffee, heat the infuser by
performing a rinse cycle (see section "6.1
Rinsing").
A low coffee temperature is set.
Set a higher coffee temperature in the menu
(see section "6.4 General""Set temperature:")
The coffee is weak or not
creamy enough.
The coffee is ground too coarsely.
Turn the grinding adjustment dial (A5) one
click anticlockwise towards "1" while the cof-
fee grinder is in operation (fig. 11). Continue
one click at a time until coffee delivery is sat-
isfactory. The effect is only visible after deliv-
ering 2 coffees (see section "7.4 Adjusting the
coffee grinder").
The coffee is unsuitable.
Use coffee for espresso machines.
→
