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29

DISPLAYED MESSAGE

POSSIBLE CAUSE

REMEDY

DESCALING NEEDED
PRESS OK TO START 
(~45MIN)

ESC OK

The machine must be descaled.

Press "  OK" to start descaling or "

ESC" 

to descale later. The descaling procedure de-
scribed in section “16. Descaling” needs to be 
performed.

REPLACE WATER FILTER
PRESS OK TO START

ESC OK

The water softener filter (C4) is exhausted.

Press OK to replace or remove the filter, or ESC 
to carry out the procedure later. Follow the in-
structions in section “18. Water softener filter”.

GENERAL ALARM. REFER TO 
USER MANUAL / APP

The inside of the appliance is very dirty.

Clean the inside of the appliance thoroughly, 
as described in section “15.  Cleaning”. If the 
message is still displayed after cleaning, con-
tact a customer service centre.

The appliance needs descaling and/or the filter 
(C4) must be replaced.

The descaling procedure described in section 
“16. Descaling” needs to be performed and/
or the filter needs replacing or removing as 
described in section “18. Water softener filter”.

  

The tubes inside the milk container (D) must 
be cleaned.

Turn the froth adjustment dial (D1) to CLEAN 
(fig. 20).

 

The filter (C4) must be replaced.

Replace the filter or remove it as described in 
section “18. Water softener filter”.

The machine must be descaled.

The descaling procedure described in section 
“16. Descaling” needs to be performed.
The appliance may request descaling cycles at 
very short intervals. This is normal and due to 
the appliance’s advanced control system.

The auto-start function is enabled.

To disable the function, proceed as described in 
section “8.6 Auto-start 

”.

 

Energy saving is enabled.

To disable energy saving, proceed as described 
in section “8.9  Energy saving  ”. 

The appliance is connected to a device via 
bluetooth.

CLEANING UNDERWAY
PLEASE WAIT

The appliance has detected impurities in its 
internal circuits.

Wait for the appliance to be ready for use again 
and reselect the required beverage. Contact 
Customer Services if the problem persists.

PROBLEM 

POSSIBLE CAUSE

REMEDY

The coffee is not hot. 

The cups were not preheated.

Warm the cups by rinsing them with hot 
water (Please note: you can use the hot water 
function).

The infuser has cooled down because 
2/3 minutes have elapsed since the last 
coffee was made.

Before making the coffee, heat the infuser by 
rinsing using the rinse function (see section 
“8.1  Rinsing 

”).

A low coffee temperature is set.

Set a hotter coffee temperature in the menu 
(section  “8.10 Coffee temperature  ”).

The coffee is weak or not creamy 
enough.

The coffee is ground too coarsely.

Turn the grinding adjustment dial (A5) one 
click anticlockwise towards 1 while the coffee 
mill is in operation (fig. 10). Continue one click 
at a time until coffee delivery is satisfactory. 
The effect is only visible after delivering 2 
coffees (see section “9.5 Adjusting the coffee 
mill”).

The coffee is unsuitable.

Use coffee for espresso machines.

The coffee is delivered too slowly or a 

drop at a time.

The coffee is ground too finely.

Turn the grinding adjustment dial (A5) one 

click anticlockwise towards 7 while the coffee 

mill is in operation (fig. 10). Continue one click 

at a time until coffee delivery is satisfactory. 

The effect is only visible after delivering 2 

coffees (see section “9.5 Adjusting the coffee 

mill”).

Coffee does not come out of one or 

both of the spouts.

The coffee spouts (A8) are blocked. 

Clean the spouts with a toothpick (fig. 28B).

The appliance will not make coffee

The appliance has detected impurities 

in its internal circuits. "Cleaning under-

way" is displayed.

Wait for the appliance to be ready for use again 

and reselect the required beverage. Contact 

Customer Services if the problem persists.

The appliance does not come on

The power cord (C8) connector is not 

inserted correctly.

Insert the connector as far as it will go in the 

socket at the back of the appliance (fig. 1).

It is not plugged into the mains socket. Plug into the mains socket (fig. 1).

The main switch (A21) is not turned on. Press the main switch (fig. 2).

The infuser cannot be extracted

The appliance has not been turned off 

correctly

Turn the appliance off by pressing the 

 but-

ton (A7)  (see section “7. Turning the appliance 

off”).

At the end of descaling, the appliance 

requests a third rinse

During the two rinse cycles, the water 

tank (A16) has not been filled to the 

MAX level

Follow the instructions displayed by the appli-

ance, but first empty the drip tray (A14) to avoid 

the water overflowing.

22. 

TROUBLESHOOTING

Below is a list of some of the possible malfunctions.  
If the problem cannot be resolved as described, contact Customer Services.

Содержание ECAM65*.55 series

Страница 1: ...De Longhi Appliances via Seitz 47 31100 Treviso Italy www delonghi com 5713235161_01 _0118...

Страница 2: ...ECAM65X 55 BEAN TO CUP ESPRESSO AND CAPPUCCINO MACHINE Instruction for Use Instructions videos available at http ecam65055 delonghi com...

Страница 3: ...2 EN page 6 D1 D2 D4 B D D5 D3 C2 C8 C1 C3 C6 C7 C4 C C5 B1 B4 10 00 SELECT BEVERAGE QUANTITY AROMA B2 B3 B5 B2 B8 B6 B7 B9 B10 B11 B12 B13 B14 B15 B16 B17 PROFILE 1...

Страница 4: ...3 B14 B15 B16 B17 A A5 A2 A1 A4 A7 A3 B A6 A9 A8 A19 A10 A11 A13 A12 A15 A16 A17 A21 A20 A18 A14...

Страница 5: ...4 4 3 3 2 1 8 7 6 5 12 16 15 9 14 MILK 11 10 13...

Страница 6: ...5 4 8 12 16 20 18 17 24 23 32 31 21 22 19 CLEAN 25 26 27 28B 28A 29 P U S H 30 P U S H...

Страница 7: ...9 4 Making coffee using pre ground coffee 15 9 5 Adjusting the coffee mill 15 9 6 Tips for a hotter coffee 15 10 MAKING CAPPUCCINOS AND MILK BASED COFFEES 15 10 1 Filling and attaching the milk contai...

Страница 8: ...cloth and where applicable neutral detergent Thisisanhouseholdapplianceonly Itisnotintendedtobeusedin staffkitchenareasin shops officesandotherworkingenvironments farmhouses byclientsinhotels motels a...

Страница 9: ...eep all packaging plastic bags polystyrene foam away from children Dangerofburns This appliance produces hot water and steam may form while it is in operation Avoid contact with splashes of water or h...

Страница 10: ...Grinding adjustment dial A6 Cup warmer shelf A7 button to turn the appliance on and off standby A8 Coffee spouts adjustable height A9 Hot water and steam connection nozzle A10 Coffee grounds containe...

Страница 11: ...tructions in section 17 etting water hardness 1 Plugthepowercord C8 connectorintothesocket A20 at the back of the appliance and connect the appliance to the mainselectricitysupply fig 1 Makesurethemai...

Страница 12: ...nds hot water is delivered first from the coffee spouts then from the hot water steam spout if in serted to clean and heat the appliance s internal circuit RINSING UNDERWAY HOTWATER FROM SPOUTS appear...

Страница 13: ...for the hours H and minutes MIN 6 To confirm press the selection arrow corresponding to OK 7 Presstheselectionarrowcorrespondingto ESC twice to go back to the homepage The auto start time is now set a...

Страница 14: ...ssory is inserted removed To disable or enable the beep proceed as follows 1 Presstheselectionarrow B2 correspondingtothe symbol B8 to enter the menu 2 Scroll through the menu items by pressing the se...

Страница 15: ...ct the required quantity of coffee in the cup by pressing the selection arrow B2 corresponding to QUANTITY B9 SMALL SIZE MEDIUM SIZE LARGE SIZE EXTRA LARGE SIZE Custom quantity if pro grammed Standard...

Страница 16: ...ge Important MakingLONGcoffee Halfway through preparation the message ADD PRE GROUND COFFEE is displayed Add one level measure of pre ground coffee and press the selection arrow corresponding to OK Pl...

Страница 17: ...TO HOT MILK frothed 10 3 Making cappuccino and milk based coffees automatically 1 Fill the milk container D and attach it as described above 2 Select the required beverage Directly selected beverages...

Страница 18: ...ndingto STOP iconagain Pleasenote If Energy Saving mode is active you may have to wait a few seconds before hot water is delivered Preparation of each coffee can be customised see sections 13 Customis...

Страница 19: ...gonthepreviousselection Presstheselectionarrow corresponding to OK The appliance goes back to the homepage Pleasenote Cappuccinos and milk based coffees the coffee aroma is saved first followed by the...

Страница 20: ...on the bottom This can be done using the spatula on the brush C5 provided Important When removing the drip tray the grounds container must be emptied even if it contains few grounds If this is not don...

Страница 21: ...ser housing visible through the infuser door 7 After cleaning replace the infuser by sliding it onto the internalsupport fig 31 thenpushthePUSHsymbolfully in until it clicks into place Pleasenote Ifth...

Страница 22: ...ck then add water one litre up to level B and put the water tank back Press the selection arrow cor responding to NEXT 5 EMPTY DRIP TRAY fig 39 Remove empty and replacethedriptray A14 and grounds cont...

Страница 23: ...y short intervals This is normal and due to the appliance s ad vanced control system 17 SETTING WATER HARDNESS The DESCALING NEEDED PRESS OK TO START 45MIN message is displayed after a period of time...

Страница 24: ...r the hot water spout C6 and press OK Delivery begins and stops automatically The filter is now active and you can use the coffee machine 18 2 Replacing the filter Replace the filter C4 when REPLACE W...

Страница 25: ...ake the next coffees the grounds container may fill up more than expected and clog the machine Pleasenote Aftertwomonths seedateindicator orwhentheappliancehas not been used for 3 weeks you should rep...

Страница 26: ...cing any pre ground coffee in the funnel A4 Place pre ground coffee in the funnel fig 13 and repeat delivery ADD GROUND COFFEE MAX ONE MEASURE OK ALONGcoffeewithpre groundcoffeehasbeen requested Place...

Страница 27: ...r softener filter C4 is present an air bubble may have been released inside the circuit obstructing delivery Insert the hot water steam spout C6 in the appliance and deliver a little water until the f...

Страница 28: ...milk container has been inserted with the froth adjustment dial D1 in the CLEAN position To proceed with the CLEAN function press OK or turn the froth adjustment dial to one of the milk positions TURN...

Страница 29: ...ng needs to be performed and or the filter needs replacing or removing as described in section 18 Water softener filter The tubes inside the milk container D must be cleaned Turn the froth adjustment...

Страница 30: ...ick at a time until coffee delivery is satisfactory The effect is only visible after delivering 2 coffees see section 9 5 Adjusting the coffee mill Coffee does not come out of one or both of the spout...

Страница 31: ...tructions in section 10 making cappuccinos and milk based coffees The milk container lid D2 or froth ad justment dial D1 is dirty Clean the milk container lid and froth adjust ment dial as described i...

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