27
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is weak or not creamy
enough.
The coffee is ground too coarsely.
Turn the grinding adjustment dial (A5) one
click anticlockwise towards "1" while the cof-
fee grinder is in operation (fig. 13). Continue
one click at a time until coffee delivery is sat-
isfactory. The effect is only visible after deliv-
ering 2 coffees (see section "7.5 Adjusting the
coffee grinder").
The coffee is unsuitable.
Use coffee for espresso machines.
The coffee is not fresh.
The coffee pack has been opened for too long
and has lost its taste.
The coffee is delivered too slowly or a
drop at a time.
The coffee is ground too finely.
Turn the grinding adjustment dial (A5) one
click clockwise towards "7" while the coffee
grinder is in operation (fig. 13). Continue one
click at a time until coffee delivery is satisfac-
tory. The effect is only visible after delivering
2 coffees (see section "7.5 Adjusting the coffee
grinder").
Coffee does not come out of one or
both of the spouts.
The coffee spouts (A9) are blocked.
Clean the spouts with a toothpick (fig. 25B).
The machine will not make coffee
The machine has detected impurities
in its internal circuits. "Cleaning under-
way" is displayed.
Wait for the machine to be ready for use again
and reselect the required beverage. Contact
Customer Services if the problem persists.
The machine does not come on
It is not plugged into the mains socket. Plug into the mains socket (fig. 1).
The main switch (A22) is not turned on. Press the main switch (fig. 2).
The infuser cannot be extracted
The machine has not been turned off
correctly
Turn the machine off by pressing the
but-
ton (A15) (see section "5. Turning the machine
off").
At the end of descaling, the machine
requests a third rinse
During the two rinse cycles, the water
tank (A17) has not been filled to the
MAX level
Follow the instructions displayed by the ma-
chine, but first empty the drip tray (A15) to
avoid the water overflowing.
Milk does not flow from the milk
spout (E5)
The milk container (E) lid (E2) is dirty
Clean the milk container lid as described in sec-
tion "14.10 Cleaning the milk container".
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