7
PROBLEM
DESCRIPTION
CAUSE
REMEDY
FILLED POOL IS NOT ROUND
• Pool has taken on an oval,
rectangular or “egg-like” shape.
• Pool appears to slope to one
side or pool water depth is
uneven.
• Wrinkles in bottom of liner were
not adequately smoothed out
prior to filling.
• Side walls were not properly
“pushed out” as pool was filled,
causing circumference of top
ring to be outside that of the
pool’s side walls.
• Pool is resting on bumpy or
sloping ground.
• Drain pool to a 25mm water
depth and then smooth out as
many wrinkles as possible.
• Drain pool to a 25mm water
depth and then push out side
walls until they are outside of
the circumference of the top
ring.
• Make sure ground underneath
pool is very flat, level and free of
any mounds of soil.
COLOURED WATER
• Water turns blue, brown, or
black when first treated with
chlorine.
• The chlorine is oxidizing
minerals in your water. This
commonly occurs with water
from different sources.
• Adjust pH to recommended
level.
•
Run filter until water is clear.
• Regularly clean cartridge.
PARTICLES SUSPENDED IN
WATER
• Water looks “milky” or cloudy.
• “Hard Water” caused by an
elevated pH.
• Chlorination is inadequate.
• Foreign debris in water.
• Bathers are not cleaning their
feet prior to entering pool.
• Adjust pH. Check with a
swimming pool supply retailer
for correct water treatment.
• Ensure proper chlorine level.
•
Clean or replace your filter.
• Spray off dirt with a high-
pressure hose before entry.
PERSISTENT LOW WATER
LEVEL
• Pool appears to be losing water
on a daily basis.
• Tear or hole in pool liner.
•
Tear or hole in a filter pump
hose.
• Hose clamps are too loose.
• Evaporation from high summer
temperatures.
• Locate damage and repair with
the included patch kit.
• Repair or replace hoses.
• Tighten all hose clamps.
• Keep pool covered when not
in use.
ALGAE
• Water has greenish tint.
• Green, brown or black spots
appear on pool liner.
• Pool bottom is slippery and/or
an unpleasant odour is present.
• Warm weather.
• Poor Circulation.
• Low free Chlorine.
• Apply “shock” treatment
(superchlorinator). Check pH
and adjust to an appropriate
level per your local pool supply
retailer.
• Vacuum or lightly scrub pool
liner.
• Test water often to maintain
proper chlorine levels.
POOL WATER IS COOL
• Water is not warming to
a comfortable swimming
temperature.
• Pool was set up in an
excessively shady or tree lined
area.
• Heat is escaping from pool
water.
• Relocate pool to a more open
location where it can get
maximum exposure to sunlight
during peak daylight hours.
• Keep your pool covered
whenever it is not in use.
