Dell XPS /Dimension Gen 2, Руководство пользователя

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Solving Problems
67
External keyboard problems
NOTE:
When you attach an external keyboard, the integrated keyboard remains fully functional.
Unexpected characters
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide .
C
HECK THE KEYBOARD CABLE
— Shut down the computer. Disconnect the keyboard cable and check
it for damage, and firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the
computer.
C
HECK THE EXTERNAL KEYBOARD
—
1
Shut down the computer, wait 1 minute, and turn it on again.
2
Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.
3
From the Windows desktop, click the Start button, point to All Programs
→
Accessories , and click
Notepad .
4
Type some characters on the external keyboard and verify that they appear on the display.
If you cannot verify these steps, you may have a defective external keyboard.
T O VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD , CHECK THE INTEGRATED
KEYBOARD
—
1
Shut down the computer.
2
Disconnect the external keyboard.
3
Turn on the computer.
4
From the Windows desktop, click the Start button, point to All Programs
→
Accessories , and click
Notepad .
5
Type some characters on the external keyboard and verify that they appear on the display.
If the characters appear now but did not with the external keyboard, you may have a defective external
keyboard. Contact Dell. See "Contacting Dell" on page 113.
D ISABLE THE NUMERIC KEYPAD — Press <Num Lk> to disable the numeric keypad if numbers are
displayed instead of letters. Verify that the numbers lock light is not lit.