34
Troubleshooting Problems With Your TV
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.dell.com | support.dell.com
FILE LOCATION:
C:\Documents and Settings\solinak\Ƈ¦±\OM update\ch5e.fm
DELL CONFIDENTIAL – PRELIMINARY 10/8/04 – FOR PROOF ONLY
General Problems
Problem
Possible Solution
Poor picture quality while watching
TV and using a device such as a DVD
player or a VCR
1
Check the aspect ratio settings in the OSD. Press the Menu
button on the remote control and select Size. For more
information on using the OSD, see "Using the On-Screen Display"
on page 25.
2
Reconnect the device using the same type of connector. For
example, if you are using the composite connector on the bottom,
try connecting the device to the composite connector on the side
of the TV display. See "About Your TV" on page 5 for the location
of the connectors. After you connect the device, change the input
source in the OSD. See "Input Select" on page 26 for more
information.
3
Connect the device using a different connector. For example, if
you are experiencing the problem using a composite connector, try
using the component connector.
NOTE:
To connect to a different connector, you need the appropriate
cables for that connector. See your device documentation for a list of
supported connections.
After you connect the device, change the input source in the OSD.
See
"Input Select" on page 26
for more information.
4
Reset the original factory defaults. Press Menu on the remote
control, select Setup, and then select Factory Reset.
5
Adjust the color temperature. Press Menu on the remote control,
select Picture, and then select Color Temperature.
NOTE:
Some set top boxes offer aspect ratio. See your device
documentation for more information.
Poor picture quality when using a
device connected to the ANT/Cable
(coaxial) connector
1
Ensure TV display is selected as the input source in the Input
Source menu. See "Input Select" on page 26 for more information.
2
Press Menu on the remote control, select Setup, and then select
Channel Setup. This resets the channels on your TV.
3
Check the aspect ratio settings in the OSD. Press the Menu
button on the remote control and select Size. For more
information on using the OSD, see "Using the On-Screen Display"
on page 25.
4
Reset the original factory defaults. Press Menu on the remote
control, select Setup, and then select Factory Reset.
5
Adjust the color temperature. Press Menu on the remote control,
select Picture, and then select Color Temperature.
6
The problem may be with your device, contact your service
provider.
DZ101_eUM.book Page 34 Friday, October 8, 2004 2:25 PM