Windows XP
:
1. Click
Start and click
Control Panel
.
2. Under
Pick a Category
, click
Performance and Maintenance
System
System Properties
Hardware
Device Manager
.
Windows Vista
:
1. Click
Start
®
Control Panel
®
Hardware and Sound
.
2. Click
Device Manager.
If your IEEE 1394 device is listed, Windows recognizes the device.
If you have problems with a Dell IEEE 1394 device —
Contact Dell Support.
If you have problems with an IEEE 1394 device not provided by Dell —
Contact the IEEE 1394 device manufacturer.
Lockups and Software Problems
CAUTION:
Before working inside your computer, read the safety information that shipped with your
computer. For additional safety best practices information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
The computer does not start up
Check the diagnostic lights —
See
Power Problems
.
Ensure that the power cable is firmly connected to the computer and to the electrical outlet
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system shutdown.
Turn the computer off —
If you are unable to get a response by pressing a key on your keyboard or moving your mouse,
press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
End the program —
1. Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2. Click the
Applications
tab.
3. Click to select the program that is no longer responding.
4. Click
End Task
.
A program crashes repeatedly
NOTE:
Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.