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14

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your 
purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by 
country and product, and some services may not be available in your area. To contact Dell for sales, 
technical support, or customer service issues:

1.

Visit 

dell.com/support

2.

Select your support category.

3.

Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.

4.

Select the appropriate service or support link based on your need.

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Содержание Venue 11 Pro

Страница 1: ...Dell Venue Pro 11 7130 7139 User s Guide Regulatory Model T07G Regulatory Type T07G001 ...

Страница 2: ...c All Rights Reserved Trademarks used in this text Dell the DELL logo Venue and Wi Fi Catcher are trademarks of Dell Inc Intel Xeon Core and Atom are registered trademarks or trademarks of Intel Corporation in the U S and other countries Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation i...

Страница 3: ... access the Start screen 16 Get to know Windows 8 1 16 Swipe Right 16 Swipe Left 17 Swipe Up Down 17 Split Screen 17 Using Headphones 17 Removing the Micro SD card 18 Removing the Battery 18 Installing the Battery 19 Installing the micro SIM Card 19 4 Managing your tablet settings 21 Wi Fi setting 21 Turning On Off Wi FiConnecting to a network 21 Mobile broadband setting 22 Turning On Off mobile b...

Страница 4: ...1 Connecting the Power Adapter 32 8 Thin Travel Keyboard Dock Features 33 Docking Your Tablet to the Thin Travel Keyboard Dock 33 9 Mobile Keyboard Dock Features 35 Docking Your Tablet to the Keyboard Dock 35 Undocking Your Tablet from the Keyboard Dock 36 Charging the dock 36 Battery behavior 37 10 Cleaning Your Tablet 39 11 Troubleshooting 41 Battery problem 41 System problem 42 Touchscreen prob...

Страница 5: ...s a connector on the back of the tablet CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the...

Страница 6: ...de your tablet ground yourself by touching an unpainted metal surface such as the metal at the back of the tablet While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 8 Remove the storage SD card from the tablet Turning off Your Tablet Turning off your tablet completely shuts down your tablet You can turn off your tablet ...

Страница 7: ... Using charms menu 7 ...

Страница 8: ... tablet without sliding down the screen Press and hold the Power button for 10 seconds to turn off your tablet You can perform this force shutdown if your tablet is not responding behaving unexpectedly or touch is not working 2 To turn off your tablet using the charms menu a Swipe from the right edge of the display to access the Charms menu b Touch Settings Power Shut down to turn off the tablet 8...

Страница 9: ...arge NOTE You can also trickle charge the tablet via micro USB connection The battery takes up to 24 hours to fully charge depending on the power output of the USB port The trickle charging also works with other non Dell adapters You can check the tablet battery charge status from Battery charge light located on the front of the tablet LED Behavior Description Solid white color on Battery is charg...

Страница 10: ...w level Battery is at critical level Turning On Your Tablet NOTE Use this tablet in an ambient temperature between 0 C and 40 C 1 Press and hold the Power button for 2 seconds to turn on your tablet 2 If the lock screen image displays swipe your finger from the bottom of the display to switch to the login screen and then enter password to log in to Windows The tablet is ready for use after the Win...

Страница 11: ...to turn off the screen Using Charms 1 Swipe from the right edge of the display to access the Charms bar 2 Touch Settings Power Sleep to turn off the screen NOTE If your tablet is in a sleep state press the Power button or Windows button once to turn on the screen 11 ...

Страница 12: ...12 ...

Страница 13: ...r landscape format How to lock unlock the screen orientation 1 Swipe from the right edge of the display to access the Charms bar 2 Touch Settings Screen 3 Touch toggle to lock the screen orientation or touch toggle to unlock the screen orientation Adjusting the screen brightness You can also adjust the screen brightness here by using the slider under the toggle menu You can also adjust your screen...

Страница 14: ...cons Start applications Touch buttons on the screen Input text using the on screen keyboard Touch and Hold Touch and hold your finger on the display Display detailed information about an item Open the context menu of an item to perform further actions Drag and Drop 1 Touch and hold your finger on an item on the screen 2 Keeping your finger in contact with the display move your fingertip to the des...

Страница 15: ...fingers in a clockwise or counter clockwise arc Rotate an object by 90 degrees Right Click To perform a right click in your tablet Touch and Hold your finger for 2 seconds on any section of the screen or an icon and then release your finger The options menu appears on the screen The Windows Start Screen The Windows Start screen displays a list of default and custom Live Tiles which act as a shortc...

Страница 16: ...ons How to access the Start screen Follow either method to access the Start screen Press the Windows button Swipe from the right edge of the display to access the Charms bar and then touch the Start icon Get to know Windows 8 1 You can touch the Help Tips tile on the Start screen to get help and tips on using Windows 8 1 Swipe Right Swiping in from the right edge of the display reveals the Charms ...

Страница 17: ...edge of the display to access the Charms bar 2 Click Settings Change PC Settings PC and Devices 3 Scroll down and navigate to Camera 4 Swipe to turn on to use the camera during the lock screen mode To make sure you can use the camera during the lock screen mode 1 Press Power button to turn off the screen 2 Press Power button again to enable the lock screen mode 3 Swipe down to enable the camera Sp...

Страница 18: ...in application errors Make sure your tablet has finished all save operations to the Micro SD card 1 Enter the Desktop mode Touch Safely Remove Hardware in the notification area at the bottom right corner of the screen NOTE If you don t see Safely Remove Hardware touch Show Hidden Icons to display all icons in the notification area 2 Touch Eject SD Memory Card A message appears confirming that the ...

Страница 19: ...nto its slot until it clicks into place 2 Install the base cover Installing the micro SIM Card CAUTION Removing the Micro SIM card when the tablet is on may cause data loss or damage the card Make sure your tablet is turned off or the network connections are disabled 1 Turn off your tablet For more information on turning off your tablet see Turning off Your Tablet 2 Pry the base cover in the direc...

Страница 20: ...3 Slide the release latch in the direction indicated to unlock the battery Lift and remove the battery from the tablet 4 Insert the micro SIM card into its slot 20 ...

Страница 21: ...isplay to access the Charms bar 2 Touch Settings Change PC settings Networks Airplane mode 3 Swipe Wi Fi icon right or left to turn Wi Fi on or off Connecting to a network 1 Swipe from the right edge of the display to access the Charms bar 2 Touch Settings Available Select an available network Connect 21 ...

Страница 22: ...Charms bar 2 Touch Settings Change PC settings Networks Airplane mode 3 Swipe Mobile broadband icon left or right to turn mobile broadband on or off Connecting to a mobile broadband network 1 Ensure an active SIM card is inserted into the tablet 2 Swipe from the right edge of the display to access the Charms bar 22 ...

Страница 23: ...m the right edge of the display to access the Charms bar 2 Touch Setting Network Your Service Provider Disconnect NOTE Once your tablet has disconnected from mobile broadband the option Connect automatically will be disabled as well Mobile broadband options 1 Swipe from the right edge of the display to access the Charms bar 2 Touch Settings Networks 3 Touch and hold Your Service Provider or right ...

Страница 24: ...PIN 5 Enter your SIM PIN Code NOTE Your Service Provider refers to the network service providers available in your location CAUTION If you enter the incorrect PIN code your mobile broadband connection will not be established If you unsuccessfully enter the code three times your SIM card will be locked To unlock the SIM card contact your service provider to get a Personal Unblocking Key PUK to unlo...

Страница 25: ...PC window opens 2 Click Next After you click Next you will now have to select any of the two below options to finish the task Just remove my files If you select this option Windows removes all your files including your photos music videos and other personal files Fully clean the drive If you select this option Windows resets your tablet CAUTION Resetting your tablet erases all data from your table...

Страница 26: ...26 ...

Страница 27: ...r computer and tablet 1 Go to Charms bar then click Settings PC Settings Accounts Switch to a Microsoft account to switch your computer local account to your Microsoft account 2 A new option will be added to PC Settings called Sync your settings 3 Click Settings PC Settings More PC Settings Sync your settings to show all kind of toggles for synchronizing your data and settings Copying music photos...

Страница 28: ...28 ...

Страница 29: ...n your pocket NOTE The Stylus is optional and is sold separately NOTE This Stylus only works with the Dell Venue 11 pro 5130 and Dell Venue 11 pro 7130 7139 tablets It is not designed to work the earlier family of Dell tablets Also the stylus purchased for use with any other Dell tablets is not supported by the Dell Venue 11 pro 5130 and Dell Venue 11 pro 7130 7139 tablets You can replace the Styl...

Страница 30: ...ger entry without any manual mode switching The stylus supports features such as palm rejection hovering and pressure sensing which allow for industry leading accuracy and ease of use with no calibration necessary The two buttons are software configurable for using features such as erasing highlighting or performing mouse clicks You can use the tip of the stylus to draw shapes select text turn a p...

Страница 31: ...g connector on the tablet 5 Power connector Connect the AC adapter 6 USB 3 0 connectors Connect USB devices such as flash memory 7 Network connector Connect an Ethernet cable for internet access 8 HDMI connector Connect HDMI capable devices such as projectors TV s and monitors 9 DisplayPort connector Connect DisplayPort capable devices such as projectors TV s and monitors NOTE The desktop dock wil...

Страница 32: ...e same external display You can use unique content display through the HDMI connector or DisplayPort connector only in Venue Pro 11 7130 7139 Connecting the Power Adapter 1 Connect one end of the power adapter to a wall socket and the other end to the power connector port on the desktop dock 32 ...

Страница 33: ...et to make electrical contact with the dock 3 Docking Connectors Connect the docking connector on the tablet 4 Touch pad Allows you to move the mouse pointer on the screen and provides the function of a mouse NOTE The Thin travel keyboard dock is sold separately and is not shipped with the tablet Docking Your Tablet to the Thin Travel Keyboard Dock 1 Align the two docking connectors on the tablet ...

Страница 34: ...il the tablet clicks into place 3 Attach the keyboard cover and slide it down to attach the dock to the tablet NOTE When the connection is made you need to manually turn the on screen keyboard off if it is displayed on the screen 34 ...

Страница 35: ...use pointer on the screen and provides the function of a mouse 4 Dock Pins Allows the tablet to make electrical contact with the dock 5 micro USB power connector Connect a micro USB charger to charge the dock 6 Caps Lock LED Indicates if the Caps Lock key on the keyboard is turned on 7 Battery charge LED Indicates if the battery is charging when connected to AC power NOTE The keyboard dock is sold...

Страница 36: ... Mobile Keyboard dock 2 Lift the tablet from the Mobile Keyboard dock Charging the dock CAUTION Use only the supplied power adapter and power cable to charge your tablet and dock Using unauthorized power adapters or power cables may cause severe damage to your tablet and dock 1 Connect the power adapter to the microUSB charging port on your keyboard dock 2 The keyboard dock charges through the tab...

Страница 37: ...or Description Solid white color on Battery is charging with AC power when AC adapter is connected directly to the dock Off Battery is not charging either no AC adapter is connected or battery is fully charged or the AC power is connected directly to the tablet For more information on checking the tablet battery status see tablet battery charge status Battery behavior When AC power is connected th...

Страница 38: ...38 ...

Страница 39: ...ablet and from their electrical outlets 3 Remove any installed Micro SD and Micro SIM card For more information on removing the Micro SD card and Micro SIM card see Remove the Micro SD card and Remove the Micro Sim card 4 Moisten a soft lint free cloth with either water or a display cleaner and wipe the surface of the tablet until it is clean Do not allow water from the cloth to seep down to the t...

Страница 40: ...40 ...

Страница 41: ... battery fits to its connectors properly Replace with another battery if available NOTE The tablet battery requires about 4 hours to fully charge The tablet s temperature is below 0 C or higher than 40 C Charge the battery in an ambient temperature between 0 C to 40 C The battery or power adapter is damaged Contact a Dell authorized reseller to replace the battery or power adapter Battery drains q...

Страница 42: ...wn 2 Remove the power supply and unplug plug the battery Tablet is not responding or behaving unexpectedly Driver failure Operating system failure Virus Malware 1 Shut down and restart your tablet 2 Refresh the tablet 3 Contact Dell s support service Go to dell com support or dell com contactdell Software or feature is not working as expected Restart your tablet Software updates may have been down...

Страница 43: ...ms Possible causes Possible solutions No wireless connection 1 Check if the wireless radio is on See Wi Fi setting 2 Try to get closer to the wireless access point 3 Reset the wireless router if using a private network open the browser to view the landing page if using a public network No mobile broadband connection The mobile broadband has been capped No signal from the service provider 1 Check i...

Страница 44: ...44 ...

Страница 45: ...up options To access the setup options BIOS without an external keyboard 1 Press the Power button to turn on your tablet or restart your tablet if you have already turned on your tablet 2 Press and hold the Volume Up button when the Dell logo appears on the screen 3 When the F12 Boot Selection menu appears press the Volume Up button to change the boot selection to the BIOS Setup option NOTE The Vo...

Страница 46: ...h flash memory Processor Type Displays the processor type available on the tablet Core Count Displays the core count of the tablet Processor ID Displays the processor ID of the tablet Current Clock Speed Displays the current clock speed of the tablet Minimum Clock Speed Displays the minimum clock speed of the tablet Maximum Clock Speed Displays the maximum clock speed of the tablet Processor L2 Ca...

Страница 47: ...ular Device Displays the cellular device in the tablet Bluetooth Device Displays the Bluetooth device in the tablet Table 3 Battery Information Option Function AC Adapter Displays the AC Adapter information Battery Status Displays the current battery status Battery Charge State Displays if the battery is charging discharging Battery Health Displays the battery health Table 4 Boot Sequence Option F...

Страница 48: ...f Secure Boot is enabled Table 6 Date Time Option Function System Date Displays the system date System Time Displays the system time Table 7 System Configuration Option Function USB Configuration Allows you to configure the integrated USB controller The options Enable Boot Support Enable USB3 0 Controller Enable External USB Port By default all the options are enabled USB PowerShare Allows you to ...

Страница 49: ...sword Enter the new password Confirm the new password Click OK after entering the password details System Password Allows you to set change or delete the tablet password previously called the primary password The drive does not have a password set by default To add a new password Enter the old password Enter the new password Confirm the new password Click OK after entering the password details Str...

Страница 50: ...orm Module TPM in the system is enabled and visible to the operating system TPM Security Default TPM ACPI Support Deactivate Activate NOTE Activation deactivation and clear options are not affected if you load the setup program s default values Changes to this option take effect immediately PTT Security Allows you to enable or disable PTT Support PTT Security Default Revoke Trust Default Computrac...

Страница 51: ...ase from a user selected file Delete Deletes the selected key Reset All Keys Resets to default setting Delete All Keys Deletes all the keys NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Table 11 Performance Option Description Multi Core Support Specifies whether the processor will have one or all cores enabled The performance ...

Страница 52: ...n using timer By default all the options are enabled Table 12 Power Management Option Description AC Behavior Allows the tablet to power on automatically when AC adapter is plugged The option is disabled Wake on AC Auto On Time Allows you to set the time at which the system must turn on automatically The options are Disabled Default Every Day Weekdays Select Days Peak Shift This option allows to u...

Страница 53: ...Adapter Warnings Fastboot This option can speed up the boot process by bypassing some compatibility steps Minimal Thorough Auto Default Enable NOTE Enabling the Fastboot will prevent F2 BIOS access through USB or Thin Travel keyboard You can still access the BIOS Setup by pressing the Volume Up button after the Dell logo screen appears Table 14 Virtualization Support Option Description Virtualizat...

Страница 54: ...events Displays the power event log and allows you to clear the log Clear Log Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For tablet ensure that the battery is fully charged and connected to a power outlet 1 Re start the tablet 2 Go to dell com support 3 Enter the Service Tag or Express Service Code and click Submi...

Страница 55: ... do this for your product click Analyze System for Updates and follow the instructions on the screen 10 Select your preferred download method in the Please select your download method below window click Download File The File Download window appears 11 Click Save to save the file on your tablet 12 Click Run to install the updated BIOS settings on your tablet Follow the instructions on the screen 5...

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Страница 57: ...erating system and select the option to view information about your computer System Information Chipset Intel Lynx Point DRAM bus width 128 bit 64 bits x 2 channels Flash EPROM 128 Mbit Quad SPI Processor Type Intel Haswell ULX Y series CPU External bus frequency SOC no external bus connected chipset Memory Memory capacity 4 GB 8 GB Memory type LPDDR3 DDR3L Memory speed 1600 MHz Minimum memory 4 G...

Страница 58: ...y Type TFT LCD with eDP interface Full HD 1920 x 1080 Size 10 8 inches high definition HD Dimensions Height 250 20 mm 9 85 inches Width 149 25 mm 5 90 inches Diagonal 274 32 mm 10 08 inches Active area X Y 239 04 mm 134 46 mm Maximum resolution 1920 pixels x 1080 pixels Maximum brightness 400 nits Refresh rate 60 Hz Minimum viewing angles Horizontal 80 80 Vertical 80 80 Pixel pitch 0 1245 mm 0 124...

Страница 59: ...g 20 C to 65 C 4 F to 149 F Coin cell battery 3 V CR2025 lithium ion AC Adapter Type Input voltage 100 VAC to 240 VAC Input current maximum 0 60 A Input frequency 50 Hz to 60 Hz Output power 23 4 W Output current 30 W 1 2 A 2 0 A Rated output voltage 19 5 Vdc Temperature range Operating 0 C to 40 C 32 F to 104 F Non operating 40 C to 70 C 40 F to 158 F Physical Height 279 74 mm 11 01 inches Width ...

Страница 60: ...imum Operating Operating 10 to 90 noncondensing Storage Storage 5 to 95 noncondensing Altitude maximum Operating 16 m to 3048 m 50 to 10 000 ft Non operating 15 2 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G1 as defined by ISA 71 04 1985 60 ...

Страница 61: ...ed support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of page 4 Select the appropriate service or support link b...

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