Dell UltraSharp U2515H Скачать руководство пользователя страница 55 | Manualshive

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Troubleshooting |

55

Dell UltraSharp U2515H

mDP Cable

or

Dell UltraSharp U2515H

DP Cable

4.

This box also appears during normal system operation, if the video cable
becomes disconnected or damaged.

5.

Turn Off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check
your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with
your computer and video card.

NOTE:

You can run the built-in diagnostics only when the video cable is

unplugged and the monitor is in

self-test mode

.

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Содержание UltraSharp U2515H

Страница 1: ...User s Guide Dell UltraSharp U2515H Model No U2515H Regulatory model U2515Hc ...

Страница 2: ...text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protect...

Страница 3: ...ble Cover 30 Removing the Monitor Stand 30 Removing the Cable Cover 31 Wall Mounting Optional 31 3 Operating the Monitor 32 Power On the Monitor 32 Using the Front Panel Controls 32 Using the On Screen Display OSD Menu 34 Setting the Maximum Resolution 48 Using the Tilt Swivel Vertical Extension Rotation and Dual Monitor Setup 48 Adjusting the Rotation Display Settings of Your System 53 4 Troubles...

Страница 4: ...4 Contents 5 Appendix 61 FCC Notices U S Only and Other Regulatory Information 61 Contact Dell 61 Setting Up Your Monitor 62 ...

Страница 5: ...components and Contact Dell if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions Monitor Stand Cable Cover Power Cable Varies by Countries ...

Страница 6: ... viewing from a sitting or standing position or while moving from side to side Tilt swivel vertical extension and rotate adjustment capabilities Ultra thin bezel minimizes the bezel gap in multi monitor usage enabling easier set up with an elegant viewing experience Removable stand and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Extensive all ...

Страница 7: ...ternal cables TCO Certified Displays Meets NFPA 99 leakage current requirements Arsenic Free glass and Mercury Free for the panel only High Dynamic Contrast Ratio 2 000 000 1 0 5 W standby power when in the sleep mode Energy Gauge shows the energy level being consumed by the monitor in real time Analogue backlight dimming control for flicker free display Identifying Parts and Controls Front View F...

Страница 8: ...4 Security lock slot Secures monitor with security lock security lock not included 5 Barcode serial number label Refer to this label if you need to contact Dell for technical support 6 USB downstream port Connects your USB device You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor 7 Cable management slot Uses to organize ...

Страница 9: ... Attach the optional Dell Soundbar Concealed below removable plastic sheets 3 HDMI MHL port connector Connect your MHL devices with MHL cable 4 Stand lock feature To lock the stand to the monitor using a M3 x 6 mm screw screw not included 5 DisplayPort in connector Connect your computer with DP cable 6 Mini DisplayPort in connector Connect your computer with Mini DP to DP cable ...

Страница 10: ...SB upstream connector on the monitor Headphone usage is not supported for the audio line out connector It is recommended to use either the port 10b or the USB downstream port on the rear side for your wireless USB device whenever possible Monitor Specifications Flat Panel Specifications Model U2515H Screen type Active matrix TFT LCD Panel type In Plane Switching Viewable image Diagonal Horizontal ...

Страница 11: ...des Model U2515H Video display capabilities HDMI DP playback 480p 480i 576p 720p 1080p 576i 1080i Preset Display Modes Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical VESA 720 x 400 31 5 70 1 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 ...

Страница 12: ...ications Model U2515H Video input signals HDMI 1 4 MHL 2 0 600mV for each differential line 100 ohm input impedance per differential pair DisplayPort 1 2 600mV for each differential line 100 ohm input impedance per differential pair AC input voltage frequency current 100 VAC to 240 VAC 50 Hz or 60 Hz 3 Hz 1 5 A typical Inrush current 120 V 40 A Max at 0 C cold start 240 V 80 A Max at 0 C cold star...

Страница 13: ...5 67 inches Width 569 0 mm 22 40 inches Depth 205 0 mm 8 07 inches Dimensions without stand Height 338 7 mm 13 33 inches Width 569 0 mm 22 40 inches Depth 46 4 mm 1 83 inches Stand dimensions Height extended 418 0 mm 16 46 inches Height compressed 371 6 mm 14 63 inches Width 245 0 mm 9 65 inches Depth 205 0 mm 8 07 inches Weight Weight with packaging 9 8 kg 21 56 lb Weight with stand assembly and ...

Страница 14: ...t in use This is referred to as Power Save Mode If the computer detects input from the keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor VESA Modes Horizontal S...

Страница 15: ...ow to select the correct input source on the On Screen Display menu or Dell UltraSharp U2515H There is no signal coming from your device Please activate your device to wake it up If there is no display press the monitor button now to select the correct input source on the On Screen Display menu Activate the computer and the monitor to gain access to the OSD NOTE This monitor is ENERGY STAR complia...

Страница 16: ... DisplayPort Connector Pin Number 20 pin Side of the Connected Signal Cable 1 ML0 p 2 GND 3 ML0 n 4 ML1 p 5 GND 6 ML1 n 7 ML2 p 8 GND 9 ML2 n 10 ML3 p 11 GND 12 ML3 n 13 GND 14 GND 15 AUX p 16 GND 17 AUX n 18 GND 19 Re PWR 20 3 3 V DP_PWR ...

Страница 17: ...rt Connector Pin Number 20 pin Side of the Connected Signal Cable 1 GND 2 Hot Plug Detect 3 ML3 n 4 GND 5 ML3 n 6 GND 7 GND 8 GND 9 ML2 n 10 ML0 p 11 ML2 p 12 ML0 p 13 GND 14 GND 15 ML1 n 16 AUX p 17 ML1 p 18 AUX n 19 GND 20 3 3 V DP_PWR ...

Страница 18: ...TA 2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5V POWER 19 HOT PLUG DETECT ...

Страница 19: ...ND 18 VBUS 5V 900mA maximum 19 CBUS Plug and Play Capability You can install the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so the system can configure itself and optimize the monitor settings Most monitor installations are automatic you can select ...

Страница 20: ...atible Transfer Speed Data Rate Power Consumption Super speed 5 Gbps 4 5 W Max each port High speed 480 Mbps 4 5 W Max each port Full speed 12 Mbps 4 5 W Max each port Up to 2A on USB downstream port port with lightning icon with BC1 2 compliance devices or normal USB devices USB Upstream Connector Pin Number 9 pin Side of the Connector 1 VCC 2 D 3 D 4 GND 5 SSTX 6 SSTX 7 GND 8 SSRX 9 SSRX ...

Страница 21: ...TE The monitor s USB interface works only when the monitor is On or in the power save mode If you turn Off the monitor and then turn it On the attached peripherals may take a few seconds to resume normal functionality LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to s...

Страница 22: ...ecial screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor with car...

Страница 23: ...emove the cover and place the monitor on it 2 Fit the two tabs on the upper part of the stand to the groove on the back of the monitor 3 Press the stand till it snaps into place Connecting Your Monitor WARNING Before you begin any of the procedures in this section follow the Safety Instructions NOTE Do not connect all cables to the computer at the same time To connect your monitor to the computer ...

Страница 24: ...24 Setting Up the Monitor Connecting the HDMI cable Connecting the MHL cable Connecting the black DisplayPort Mini DP to DP cable ...

Страница 25: ...se of this feature your PC Graphics Card must be certified to DP1 2 with MST option The default out of factory setting in the U2515H is DP1 1a To enable MST connection please use only DP cable as provided in box or other DP1 2 certified cable and change the DP setting to DP1 2 by performing the below steps A Monitor is able to show content 1 Use OSD button to navigate to Display Settings ...

Страница 26: ...0 60Hz Resolution 1920x1080 60Hz 2 Go to DP 1 2 selection 3 Select Enable or Disable accordingly 4 Follow the screen message to confirm selection of DP1 2 or DP1 1a Dell UltraSharp U2515H Please ensure your Graphics Card can support DP MST Daisy Chain HBR2 High Bit Rate before changing the monitor setting to DP1 2 Incorrect setting may result in blank screen on monitor Confirm Exit Dell UltraSharp...

Страница 27: ...ately 8 seconds 3 The DisplayPort configuration message will appear Dell UltraSharp U2515H DP 1 2 Enable Disable 4 Use the button to enable DP1 2 or button to exit without making any changes Repeat the above steps to change the setting back to DP 1 1a if necessary CAUTION The graphics are used for the purpose of illustration only Appearance of the computer may vary ...

Страница 28: ...itor displays an image installation is complete If it does not display an image see Universal Serial Bus USB Specific Problems 5 Use the cable slot on the monitor stand to organize the cables Using the MHL Mobile High Definition Link NOTE This monitor is MHL certified NOTE To use the MHL function use only MHL certified cable and source devices that support MHL output NOTE Some MHL source devices m...

Страница 29: ... 3 Turn On the monitor and the MHL source device 4 Select input source on monitor to HDMI MHL 1 or HDMI MHL 2 by using OSD Menu See Using the On Screen Display OSD Menu for details 5 If it does not display an image see Mobile High Definition Link MHL Specific Problems Organizing Your Cables After attaching all necessary cables to your monitor and computer See Connecting Your Monitor for cable atta...

Страница 30: ...place Removing the Monitor Stand NOTE To prevent scratches on the LCD screen while removing the stand ensure that the monitor is placed on a soft clean surface NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for the setup instructions 2 3 To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and...

Страница 31: ... compatible wall mounting kit 1 Place the monitor panel on a soft cloth or cushion on a stable flat table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit NOTE For us...

Страница 32: ...ront of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change 2 3 1 The following table describes the front panel buttons Front Panel Button Description 1 Shortcut key Preset Modes Use this button to choose from a list of preset color modes ...

Страница 33: ...ator Use the Power button to turn the monitor On and Off The white light indicates the monitor is On and fully functional A glowing white light indicates the power save mode Front Panel Button Use the buttons on the front of the monitor to adjust the image settings Front Panel Button Description 1 Up Use the Up button to adjust increase ranges items in the OSD menu 2 Down Use the Down button to ad...

Страница 34: ...o disappear 1 Press the button to launch the OSD menu and display the main menu Main Menu for digital HDMI MHL 1 HDMI MHL 2 input Energy Use Dell UltraSharp U2515H Brightness Contrast Input Source Color Display Energy Menu Others Personalize Resolution 1920x1080 60Hz Maximum 2560x1440 60Hz 50 50 or Main Menu for digital mini DisplayPort input Energy Use Dell UltraSharp U2515H Brightness Contrast I...

Страница 35: ...ween the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Press the button once to activate the highlighted option 4 Press and button to select the desired parameter 5 Press to enter the slide bar and then use the and buttons according to the indicators on the menu to make ...

Страница 36: ...he luminance of the backlight Press the button to increase the brightness and press the button to decrease the brightness min 0 max 100 NOTE Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On Contrast Adjust the Brightness first and then adjust the Contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrea...

Страница 37: ...ctor Press to select the DP input source mDP Select the mDP input when you are using the Mini DisplayPort Mini DP connector Press to select the mDP input source HDMI MHL 1 HDMI MHL 2 Select the HDMI MHL 1 or HDMI MHL 2 input when you are using the HDMI connectors Press to select the HDMI MHL 1 or HDMI MHL 2 input source Color Use Color to adjust the color setting mode Energy Use Dell UltraSharp U2...

Страница 38: ... using MHL cable Or if the DVD or MHL devices color output setting is not RGB Energy Use Dell UltraSharp U2515H Brightness Contrast Gamma Preset Modes Reset Color Settings Maximum 2560x1440 60Hz Input Source Color Display Energy Menu Others Personalize RGB YPbPr Input Color Format Resolution 1920x1080 60Hz Gamma Allows you to set the Gamma to PC or MAC Energy Use Dell UltraSharp U2515H Brightness ...

Страница 39: ...mperature 5000K 5700K 6500K 7500K 9300K and 10000K Custom Color Allows you to manually adjust the color settings Press the and buttons to adjust the three colors R G B values and create your own preset color mode Energy Use Dell UltraSharp U2515H Brightness Contrast Input Source Color Display Energy Menu Others Personalize Input Color Format Preset Modes Gamma Reset Color Settings Movie Standard M...

Страница 40: ...htness Contrast Input Source Color Display Energy Menu Others Personalize Aspect Ratio Sharpness Wide 16 9 50 Normal Response Time DP 1 2 Dynamic Contrast Reset Display Settings Disable Maximum 2560x1440 60Hz Resolution 1920x1080 60Hz Aspect Ratio Adjusts the image ratio to Wide 16 9 4 3 or 5 4 Sharpness This feature can make the image look sharper or softer Use or to adjust the sharpness from 0 t...

Страница 41: ...Energy Use Dell UltraSharp U2515H Brightness Contrast Input Source Color Display Energy Menu Other Personalize Power Button LED USB Reset Energy Settings Off During Standby On During Active Maximum 2560x1440 60Hz Resolution 1920x1080 60Hz Power Button LED Allows you to set the power LED indicator On During Active or Off During Active to save energy USB Allows you to enable or disable USB function ...

Страница 42: ...y 90 degrees counter clockwise You can adjust the menu according to your Display Rotation Transparency Select this option to change the menu transparency by pressing the and buttons Minimum 0 Maximum 100 Timer OSD Hold Time sets the length of time the OSD will remain active after the last time you pressed a button Use or to adjust the slider in 1 second increments from 5 to 60 seconds Lock Control...

Страница 43: ...s Brightness Contrast Input Source Aspect Ratio and Rotation to set the Shortcut Key 1 Shortcut Key 2 User can select one of the followings Preset Modes Brightness Contrast Input Source Aspect Ratio and Rotation to set the Shortcut Key 2 Reset Personalization Allows you to restore shortcut key to the default setting Others Energy Use Dell UltraSharp U2515H Button Sound DDC CI LCD Conditioning Rese...

Страница 44: ...Disable Resolution 1920x1080 60Hz LCD Conditioning Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run You can enable this feature by selecting Enable Energy Use Dell UltraSharp U2515H Button Sound Reset Other Settings Factory Reset Maximum 2560x1440 60Hz Brightness Contrast Input Source Color Display Energy Menu Personalize ...

Страница 45: ...ed by the monitor display Please change your input timing to 2560x1440 60Hz or any other monitor listed timing as per the monitor specifications This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 2560 x 1440 You will see the ...

Страница 46: ... signal coming from your computer Press any key on the keyboard or move the mouse to wake it up If there is no display press the monitor button now to select the correct input source on the On Screen Display menu or Dell UltraSharp U2515H There is no signal coming from your device Please activate your device to wake it up If there is no display press the monitor button now to select the correct in...

Страница 47: ...port monitors No HDMI MHL 2 Cable or Dell UltraSharp U2515H The dispaly will go into Power Save Mode in 5 minutes www dell com support monitors No mDP Cable or Dell UltraSharp U2515H The dispaly will go into Power Save Mode in 5 minutes www dell com support monitors No DP Cable See Troubleshooting for more information ...

Страница 48: ...e computer Go to http www dell com support enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and download the latest graphic drivers Using the Tilt Swivel Vertical Extension Rotation and Dual Monitor Se...

Страница 49: ...re below illustrates how to extend the stand vertically 115mm Rotating the Monitor Before you rotate the monitor your monitor should be fully vertically extended NOTE The stand is detached when the monitor is shipped from the factory and fully tilted up to avoid hitting the bottom edge of the monitor ...

Страница 50: ...50 Operating the Monitor Rotate clockwise 90 0 Rotate counterclockwise 90 0 ...

Страница 51: ...the graphics driver go to www dell com support and see the Download section for Video Drivers for latest driver updates NOTE When in the Portrait View Mode you may experience performance degradation in graphic intensive applications 3D Gaming and etc Dual Monitor Setup The ability to rotate 90 clockwise 90 counterclockwise and reverse 180 mount enable the thinnest borders of each monitor to be pla...

Страница 52: ...52 Operating the Monitor Landscape Top bottom 180 Supported by wall mounting solution optional Portrait 90 90 ...

Страница 53: ...y Settings 1 Right click on the desktop and click Properties 2 Select the Settings tab and click Advanced 3 If you have an ATI graphics card select the Rotation tab and set the preferred rotation 4 If you have an nVidia graphics card click the nVidia tab in the left hand column select NVRotate and then select the preferred rotation 5 If you have an Intel graphics card select the Intel graphics tab...

Страница 54: ...g steps 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove all Digital and the Analog cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mod...

Страница 55: ...your monitor screen remains blank after you use the previous procedure check your video controller and computer because your monitor is functioning properly Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor or with your computer and video card NOTE You can run the built i...

Страница 56: ...nd computer Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions Common Symptoms What You Experience Possible Solutions No Video Power LED off No picture Ensure that the video cable connecting the monitor and the computer is properly connected and secure Verify that the power outlet is functioning properly usi...

Страница 57: ... the monitor to Factory Settings Factory Reset Adjust horizontal vertical controls via OSD Horizontal Vertical Lines Screen has one or more lines Reset the monitor to Factory Settings Factory Reset Perform monitor self test feature check and determine if these lines are also in self test mode Check for bent or broken pins in the video cable connector Run the built in diagnostics Synchronization Pr...

Страница 58: ...ess mouse is not working or lagging Do not respond or responds slowly Increase the distance between the USB 3 0 peripherals and the wireless USB receiver Position your wireless USB receiver as close as possible to the wireless mouse Use a USB extender cable to position the wireless USB receiver as far away as possible from the USB 3 0 port Video Ghosting or Overshooting Moving image appears to hav...

Страница 59: ... mouse or pressing any key on the keyboard Check whether the signal cable is plugged in properly Replug the signal cable if necessary Reset the computer or video player The picture does not fill the entire screen The picture cannot fill the height or width of the screen Due to different video formats aspect ratio of DVDs the monitor may display in full screen Run the built in diagnostics ...

Страница 60: ...orking at all Check that your computer is USB 3 0 capable Some computers have USB 3 0 USB 2 0 and USB 1 1 ports Ensure that the correct USB port is used Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Reboot the computer Mobile High Definition Link MHL Specific Problems Specific Symptoms What You Experience Possible Solutions MHL interface is not wo...

Страница 61: ...u do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content 1 Visit www dell com support monitors To conta...

Страница 62: ...ell portable computer with internet access 1 Go to www dell com support enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your graphics adapter attempt to set the resolution to 2560 x 1440 again NOTE If you are unable to set the resolution to 2560 x 1440 please contact Dell to inquire about a graphics adapter that supports these resolut...

Страница 63: ...graphics adapter attempt to set the resolution to 2560 x 1440 again NOTE If you are unable to set the recommended resolution please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution ...

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