52
Troubleshooting
Common Problems
The following table contains general information about common monitor
problems you might encounter and the possible solutions:
Common
Symptoms
What You
Experience
Possible Solutions
No Video/Power
LED Off
No picture
•
Ensure that the video cable
connecting the monitor and the
computer is properly connected
and secure.
•
Verify that the power outlet is
functioning properly using any
other electrical equipment.
•
Ensure that the power button is
depressed fully.
•
Ensure that the correct input
source is selected via the
Input
Source
menu.
•
Check the
Power Button LED
option under
Energy Settings
in
OSD Menu
No Video/Power
LED On
No picture or
no brightness
•
Increase brightness & contrast
controls via OSD.
•
Perform monitor self-test feature
check.
•
Check for bent or broken pins in
the video cable connector.
•
Run the built-in diagnostics.
•
Ensure that the correct input
source is selected via the
Input
Source
menu.
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