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| Troubleshooting

Universal Serial Bus (USB) Specific Problems

Specific
Symptoms

What You
Experience

Possible Solutions

USB interface is
not working

USB peripherals
are not working

• Check that your display is turned ON.
• Reconnect the upstream cable to your

computer.

• Reconnect the USB peripherals (downstream

connector).

• Turn off the monitor and turn it on again.
• Reboot the computer.
• Certain USB devices such as portable hard

drives require higher power source; connect the
drive to the computer directly.

Super speed
USB 3.2 Gen2
interface is
slow.

Super speed
USB 3.2 Gen2
peripherals
working slowly
or not working
at all

• Check that your computer is USB 3.0-capable.
• Some computers have USB 3.0, USB 2.0, and

USB 1.1 ports. Ensure that the correct USB port
is used.

• Reconnect the upstream cable to your

computer.

• Reconnect the USB peripherals (downstream

connector).

• Reboot the computer.

Wireless USB
peripherals stop
working when a
USB 3.0 device
is plugged in

Wireless USB
peripherals
responding
slowly or only
working as
the distance
between itself
and its receiver
decreases

• Increase the distance between the USB 3.0

peripherals and the wireless USB receiver.

• Position your wireless USB receiver as close as

possible to the wireless USB peripherals.

• Use a USB-extender cable to position the

wireless USB receiver as far away as possible
from the USB 3.0 port.

USB is not
working

No USB
functionalities

Refer to input source and USB pairing table.

Содержание U2723QE

Страница 1: ...Model U2723QX U2723QE U3223QE Regulatory model U2723QEt U3223QEt Dell UltraSharp 27 32 4K USB C Hub Monitor U2723QX U2723QE U3223QE User s Guide ...

Страница 2: ...ot followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2022 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries USB Type C and USB C are registered trademarks of USB Implementers Forum Other trademarks may be trademarks of their respective owners 2022 01 Rev A00 ...

Страница 3: ...splay Modes 16 DP Multi Stream Transport MST Modes 17 USB C Multi Stream Transport MST Modes 17 Electrical Specifications 17 Physical Characteristics 19 Environmental Characteristics 21 Pin Assignments 22 Plug and Play capability 30 LCD Monitor Quality and Pixel Policy 30 Maintenance guidelines 31 Cleaning your monitor 31 Setting Up the Monitor 32 Connecting the Stand 32 Using the Tilt Swivel and ...

Страница 4: ...onitor for USB C Multi Stream Transport MST function 48 Connecting the Monitor for USB C 49 Securing Your Monitor Using Kensington Lock Optional 51 Removing the Monitor Stand 52 Wall Mounting Optional 53 Operating the Monitor 54 Power On the Monitor 54 Using the Joystick Control 54 Using the Menu Launcher 55 Front Panel Button 57 Using the Main Menu 58 Using the OSD Lock Function 73 Initial Setup ...

Страница 5: ...stics 84 Common Problems 85 Product Specific Problems 87 Universal Serial Bus USB Specific Problems 90 Appendix 91 FCC Notices U S Only and Other Regulatory Information 91 Contacting Dell 91 EU Product Database for Energy Label and Product Information Sheet 91 ...

Страница 6: ... AC power available in your location Keep the monitor in room temperature Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display Do not subject the monitor to severe vibration or high impact conditions For example do not place the monitor inside a car trunk Unplug the monitor when it is going to be left unused for an extended period of time To avoid electr...

Страница 7: ...NOTE Some components may be optional and may not ship with your monitor Some features may not be available in certain countries NOTE If you are connecting a stand that you purchased from any other source follow the setup instructions that were included with the stand Display Stand riser Stand base Power cable varies by country DisplayPort 1 8 M cable DisplayPort to DisplayPort USB C 1 0 M cable A ...

Страница 8: ...80 01 cm 31 5 in active area display Measured diagonally 3840 x 2160 16 9 resolution plus full screen support for lower resolutions Wide viewing angles with 100 sRGB Rec 709 and 98 DCI P3 color with an average Delta E 2 Tilt swivel pivot and vertical extension adjustment capabilities Removable pedestal stand and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounti...

Страница 9: ...nimizes hazard blue light emission The Monitor use Low Blue Light panel and compliance with TUV Rheinland Hardware Solution at factory reset default setting model Preset mode Standard Decreases the level of hazard blue light emitted from the screen to make viewing more comfortable for your eyes The Monitor adopts Flicker Free technology which clears the eye visible flicker brings comfort viewing e...

Страница 10: ...entifying Parts and Controls Front View 1 Label Description Use 1 Power LED indicator Solid white light indicates the monitor is turned on and functioning normally Blinking white light indicates the monitor is in Standby Mode ...

Страница 11: ... On Off button To turn the monitor on or off 5 Joystick Use it to control the OSD menu For more information see Operating the Monitor 6 Mac address Barcode serial number and Service Tag label Refer to this label if you need to contact Dell for technical support The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your comp...

Страница 12: ... 5 USB C port Video Data Connect to your computer using the USB C cable The USB C port offer the fastest transfer rate and the alternate mode with DP 1 4 support the maximum resolution of 3840 x 2160 at 60Hz PD 20V 4 5A 15V 3A 9V 3A 5V 3A NOTE USB C is not supported on Windows versions that are prior to Windows 10 6 DisplayPort out DP output for MST Multi Stream Transport capable monitor To enable...

Страница 13: ...speed USB 10 Gbps USB 3 2 Gen2 5 Connect your USB device You can use these ports only after you have connected the USB cable A to C or C to C from the computer to the monitor Port with battery icon supports Battery Charging Rev 1 2 13 RJ45 connector Connect Internet You can surf Internet via RJ45 only after you have connected the USB cable A to C or C to C from the computer to the monitor 15 USB C...

Страница 14: ...00301 74 mm2 310 47 in 2 273505 90 mm2 423 83 in 2 Pixel pitch 0 1554 mm x 0 1554 mm 0 18159 mm x 0 18159 mm Pixel per inch PPI 163 18 137 68 Viewing angle Horizontal 178 typical Vertical 178 typical Brightness 400 cd m typical Contrast ratio 2000 to 1 typical Display screen coating Anti glare treatment of the front polarizer 3H hard coating Backlight LED Response Time Gray to Gray 5 ms Fast mode ...

Страница 15: ...ick Access 1 x USB A USB 3 2 Gen2 10 Gbps with BC 1 2 1 x USB C USB 3 2 Gen2 10 Gbps 15W downstream Border width edge of monitor to active area Top Left Right Bottom 7 35 mm 7 35 mm 10 00 mm 7 65 mm 7 65 mm 10 15 mm Adjustability Height adjustable stand 150 00 mm Tilt 5 to 21 Swivel 45 to 45 30 to 30 Pivot 90 to 90 Cable management Yes Dell Display Manager DDM Compatibility Easy Arrange and other ...

Страница 16: ... Horizontal Vertical VGA 720 x 400 31 469 70 08 28 322 VGA 640 x 480 31 469 59 94 25 175 VGA 640 x 480 37 500 75 00 31 5 SVGA 800 x 600 37 879 60 317 40 SVGA 800 x 600 46 875 75 00 49 5 XGA 1024 x 768 48 363 60 004 65 XGA 1024 x 768 60 023 75 029 78 75 SXGA 1152 x 864 67 500 75 00 108 SXGA 1280 x 800 49 306 59 91 71 0 SXGA 1280 x 1024 64 000 60 02 108 SXGA 1280 x 1024 79 976 75 025 135 WUXGA 1600 ...

Страница 17: ...ximum number of external monitors supported is 3840 x 2160 60Hz only when DSC is enabled on graphic cards or with graphic cards that support DSC Electrical Specifications Model U2723QX U2723QE U3223QE Video input signals Digital video signal for each differential line Per differential line at 100 ohm impedance DP HDMI USB C signal input support Input voltage frequency current 100 240 VAC 50 or 60H...

Страница 18: ...ending on the software components and peripherals you ordered and shall have no obligation to update such information Accordingly the customer should not rely upon this information in making decisions about electrical tolerances or otherwise No warranty as to accuracy or completeness is expressed or implied NOTE This monitor is ENERGY STAR certified This product qualifies for ENERGY STAR in the fa...

Страница 19: ...X only USB 3 2 Gen2 C to C 1 0 M cable USB 3 2 Gen2 A to C 1 0 M cable Dimensions with stand Height extended 535 18 mm 21 07 in 618 77 mm 24 36 in Height compressed 385 18 mm 15 16 in 469 34 mm 18 48 in Width 611 44 mm 24 07 in 712 61 mm 28 06 in Depth 185 00 mm 7 28 in 233 17 mm 9 18 in Dimensions without stand Height 353 01 mm 13 89 in 410 04 mm 16 14 in Width 611 44 mm 24 07 in 712 61 mm 28 06 ...

Страница 20: ...lb 14 49 kg 31 94 lb Weight with stand assembly and cables 6 64 kg 14 64 lb 10 36 kg 22 84 lb Weight without stand assembly For wall mount or VESA mount considerations no cables 4 48 kg 9 88 lb 5 65 kg 12 46 lb Weight of stand assembly 1 79 kg 3 95 lb 4 34 kg 9 57 lb ...

Страница 21: ...ng external cables Meets NFPA 99 leakage current requirements Arsenic Free glass and Mercury Free for the panel only Temperature Operating 0 C to 40 C 32 F to 104 F Non operating 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating 5 to 90 non condensing Altitude Operating 5 000 m 16 404 ft maximum Non operating 12 192 m 40 000 ft maximum Thermal dissipation U2723QX U...

Страница 22: ...Port in Pin number 20 pin side of the connected signal cable 1 ML3 n 2 GND 3 ML3 p 4 ML2 n 5 GND 6 ML2 p 7 ML1 n 8 GND 9 ML1 p 10 ML0 n 11 GND 12 ML0 p 13 CONFIG1 14 CONFIG2 15 AUX CH p 16 GND 17 AUX CH n 18 Hot Plug Detect 19 Return 20 DP_PWR ...

Страница 23: ...Pin number 20 pin side of the connected signal cable 1 ML0 p 2 GND 3 ML0 n 4 ML1 p 5 GND 6 ML1 n 7 ML2 p 8 GND 9 ML2 n 10 ML3 p 11 GND 12 ML3 n 13 CONFIG1 14 CONFIG2 15 AUX CH p 16 GND 17 AUX CH n 18 Hot Plug Detect 19 Return 20 DP_PWR ...

Страница 24: ...2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5 V POWER 19 HOT PLUG DETECT ...

Страница 25: ...Port Pin Signal Pin Signal A1 GND B12 GND A2 SSTXp1 B11 SSRXp1 A3 SSTXn1 B10 SSRXn1 A4 VBUS B9 VBUS A5 CC1 B8 SBU2 A6 Dp1 B7 Dn1 A7 Dn1 B6 Dp1 A8 SBU1 B5 CC2 A9 VBUS B4 VBUS A10 SSRXn2 B3 SSTXn2 A11 SSRXp2 B2 SSTXp2 A12 GND B1 GND ...

Страница 26: ... port with icon supports fast current charging capability if the device is 5V 3A compatible NOTE The monitor s USB ports work only when the monitor is on or in Standby Mode On in Standby Mode if the USB cable A to C or C to C is plugged in the USB ports can work normally Otherwise follow the OSD setting of Other USB Charging if the setting is On in Standby Mode then USB work normally otherwise USB...

Страница 27: ...ry PD Up to 90W USB 3 2 Gen2 10 Gbps downstream port Bottom USB 3 2 Gen2 10 Gbps downstream port Rear Pin number Signal name Pin number Signal name 1 VBUS 1 VBUS 2 D 2 D 3 D 3 D 4 GND 4 GND 5 StdA_SSRX 5 StdA_SSRX 6 StdA_SSRX 6 StdA_SSRX 7 GND_DRAIN 7 GND_DRAIN 8 StdA_SSTX 8 StdA_SSTX 9 StdA_SSTX 9 StdA_SSTX Shell Shield Shell Shield ...

Страница 28: ...ble for download at https www dell com support under the Driver and download section Network RJ45 data rate via USB C max speed is 1000 Mbps NOTE This LAN port is 1000Base T IEEE 802 3az compliant supporting Mac Address Printed on model label Pass thru MAPT Wake on LAN WOL from standby mode S3 only and UEFI PXE Boot function UEFI PXE Boot is not supported on Dell Desktop PC s except for OptiPlex 7...

Страница 29: ...scription Right LED Amber or Green Speed indicator Amber On 1000 Mbps Green On 100 Mbps Off 10 Mbps Left LED Green Link Activity indicator Blinking Activity on the port Green On Link is being established Off Link is not established NOTE RJ45 cable is non in box standard accessory ...

Страница 30: ...monitor settings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor LCD Monitor Quality and Pixel Policy During the LCD monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display...

Страница 31: ...ace of the monitor Doing so will allow liquids to accumulate at the bottom of the display panel and corrode the electronics resulting in permanent damage Instead apply the cleaning solution or water to a soft cloth and then clean the monitor CAUTION Using chemicals for cleaning may cause changes in the appearance of the monitor such as color fading milky film on the monitor deformation uneven dark...

Страница 32: ...d that was shipped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand To attach the monitor stand 1 Open the front flap of the box to get the stand riser and stand base 2 Align and place the stand riser on the stand base 3 Open the screw handle at the bottom of the stand base and turn it clockwis...

Страница 33: ...he screw handle 1 2 3 5 Open the protective cover on the monitor to access the VESA slot on the monitor 6 Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place ...

Страница 34: ...tor 7 Hold the stand riser and lift the monitor carefully then place it on a flat surface NOTE Hold the stand riser firmly when lifting the monitor to avoid any accidental damage 8 Lift the protective cover from the monitor ...

Страница 35: ...cting a stand that you purchased from any other source follow the set up instructions that were included with the stand Tilt Swivel and Vertical Extension With the stand attached to the monitor you can tilt the monitor for the most comfortable viewing angle U2723QX U2723QE 5 45 45 150 mm 21 U3223QE 5 30 30 150 mm 21 NOTE The stand is detached when the monitor is shipped from the factory ...

Страница 36: ...ge of the display 2 1 90 90 NOTE To toggle the display setting on your Dell computer between landscape and portrait when rotating the display download and install the latest graphics driver To download go to https www dell com support drivers and search for the appropriate driver NOTE When the display is in portrait mode you may experience performance degradation when using graphic intensive appli...

Страница 37: ...Settings 1 Right click on the Desktop and click Properties 2 Select the Settings tab and click Advanced 3 If you have an AMD graphics card select the Rotation tab and set the preferred rotation 4 If you have an NVIDIA graphics card click the NVIDIA tab in the left hand column select NVRotate and then select the preferred rotation 5 If you have an Intel graphics card select the Intel graphics tab c...

Страница 38: ... all necessary cables to your monitor and computer see Connecting Your Monitor for cable attachment organize all cables as shown above If your cable is not able to reach your PC you may connect directly to the PC without routing through the slot on the monitor stand ...

Страница 39: ... C cable from your monitor to the computer 3 Turn on your monitor 4 Select the correct input source from the OSD Menu on your monitor and then turn on your computer NOTE U2723QX U2723QE U3223QE default setting is DisplayPort 1 4 A DisplayPort 1 1 Graphic card may not display normally Please refer to product specific problems No image when using DP connection to the PC to change default setting Con...

Страница 40: ... DP Multi Stream Transport MST Function NOTE Supports the DP MST feature To make use of this feature your PC Graphics Card must be certified to at least DP1 2 with MST option To get 4K 60Hz need DSC enabled Graphics cards NOTE Remove the rubber plug when using DP out connector ...

Страница 41: ...le C to C The USB C port on your monitor Can be used as USB C or DisplayPort 1 4 alternatively Supports USB Power Delivery PD with profiles up to 90 W NOTE Regardless of the power requirement actual power consumption of your laptop or the remaining power runtime in your battery the Dell U2723QX U2723QE U3223QE monitor is designed to supply power delivery of up to 90 W to your laptop ...

Страница 42: ...onnecting the Monitor for USB C Multi Stream Transport MST Function NOTE The maximum number of supported U2723QX U2723QE U3223QE via MST is subjected to the bandwith of the USB C source Please refer to product specific problems No image when using USB C MST NOTE Remove the rubber plug when using DP out connector Connecting the Monitor for RJ45 Cable Optional ...

Страница 43: ...s compatible with Dell OptiPlex 7090 3090 Ultra platform and is only supported over USB C interface USB C OptiPlex 7090 3090 Ultra USB C To make sure the DPBS function works for the first time you should do the following steps for Dell OptiPlex 7090 3090 Ultra platform in the Control Panel first NOTE DPBS only supports the port with icon Go to Control Panel Select Hardware and Sound followed by Po...

Страница 44: ... menu of When I press the power button there are a few options for selection namely Do nothing Sleep Hibernate Shut down and you can select Sleep Hibernate Shut down NOTE Do not select Do nothing otherwise monitor power button cannot sync with PC system power state ...

Страница 45: ...oximately 6 seconds and both the PC and monitor will turn OFF 5 Press either the monitor power button or PC power button both the PC and monitor will turn ON The PC system power state is in sync with the monitor power button NOTE When the monitor and PC are both at power OFF state at first time it is recommended that you turn ON the monitor first then connect the USB C cable from the PC to the mon...

Страница 46: ...r state of system ON New Power state of monitor OFF New Power state of system OFF 1 2 1 2 USB C USB C USB C USB C Initial system power state OFF Initial system power state ON Press PC Monitor power button Press PC Monitor power button USB C USB C When the monitor and PC power state are both ON while you press and hold 4 seconds on monitor power button the screen prompt will ask if you would like t...

Страница 47: ...ting Up the Monitor 47 Slide to shut down your PC When the monitor and PC power state are both ON while you press and hold 10 seconds on monitor power button the PC will shut down Press and hold 10s USB C ...

Страница 48: ... manually press the power button on Monitor 2 to turn it ON USB C DP in USB C System power state ON Monitor 1 Monitor 2 DP out Similarly a PC is connected to two monitors in an initially ON power state and the PC system power state is in sync with Monitor 1 power button When you press the Monitor 1 or PC power button both the Monitor 1 and PC turns OFF Meanwhile the Monitor 2 will be in Standby mo...

Страница 49: ...PC and two monitors are in an initially ON power state by pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC Monitor 1 and Monitor 2 NOTE DPBS only supports the port with icon Monitor 1 System power state ON USB C port1 Monitor 2 USB C port2 USB C USB C System power state OFF Pressing power button on Monitor 1 or 2 Monitor 1 Monitor 2 USB C port1 USB C port2 USB C USB C ...

Страница 50: ...nitially OFF power state by pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC Monitor1 and Monitor 2 Monitor 1 Monitor 2 USB C port1 USB C port2 System power state OFF USB C USB C Pressing power button on Monitor 1 or 2 Monitor 1 Monitor 2 USB C port1 USB C port2 System power state ON USB C USB C ...

Страница 51: ... bottom of the monitor See Security lock slot For more information on using the Kensington lock purchased separately see the documentation that is shipped with the lock Secure your monitor to a table using the Kensington security lock NOTE The image is for the purpose of illustration only Appearance of the lock may vary ...

Страница 52: ...he following instructions are applicable only for the stand that was shipped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand To Remove the Stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor 2 3 ...

Страница 53: ...t table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall as instructed in the documentation that shipped with the wall mounting kit NOTE For use only with UL or CSA or GS listed wall mount bracket with minimum weight load bearing capa...

Страница 54: ...n to turn on the monitor Using the Joystick Control To modify the OSD adjustments using the Joystick control on the rear end of the monitor do the following 1 Press the Joystick to open the OSD Menu Launcher 2 Move the Joystick up down left right to toggle between the OSD menu options ...

Страница 55: ...her For right and left navigation For up and down navigation Using the Menu Launcher Press the Joystick to open the OSD Menu Launcher Preset Modes Menu Launcher Toggle the Joystick Up to open the Main Menu Toggle the Joystick Left or Right to select the desired Shortcut Keys Toggle the Joystick Down to Exit ...

Страница 56: ...hortcut key 1 Select to switch between the USB upstream sources in PBP mode Input Source Shortcut key 2 Sets the Input Source Preset Modes Shortcut key 3 Allows to choose from a list of Preset color modes Brightness Contrast Shortcut key 4 To directly access the Brightness Contrast adjustment sliders PIP PBP Mode Shortcut key 5 Use this button to choose from a list of PIP PBP Exit Exits from the O...

Страница 57: ...e image settings Front Panel Description 1 Up Down Use the Up increase and Down decrease buttons to adjust items in the OSD menu 2 Previous Use the Previous button to go back to the previous menu 3 Next Use the Next button to confirm your selection 4 Tick Use the Tick button to confirm your selection ...

Страница 58: ...rightness Adjusts the luminance of the backlight Range 0 100 Move the Joystick Up to increase brightness Move the Joystick Down to decrease brightness Contrast Adjust the Brightness first and then adjust Contrast only if further adjustment is necessary Move the Joystick Up to increase contrast and Move the Joystick Down to decrease contrast Range 0 100 The Contrast function adjusts the degree of d...

Страница 59: ...ort connector Press the Joystick button to confirm the selection HDMI Select the HDMI input when you are using the HDMI connector Press the Joystick button to confirm the selection Auto Select Allows you to scan for available input sources Press to select this function Auto Select for USB C Press to select these functions Prompt for Multiple Inputs always show Switch to USB C Video Input message f...

Страница 60: ...Game Color Temp Color Space or Custom Color from the list Standard Game Custom Color Color Space Color Temp Exit Movie Color Brightness Contrast Preset Modes Input Color Format Reset Color Hue Saturation Input Source Display PIP PBP Personalize Others Menu USB UltraSharp 27 32 Monitor Standard Default Color setting This monitor uses a low blue light panel and is certified by TUV to reduce blue lig...

Страница 61: ...t this option if your monitor is connected to a computer or a media player that supports RGB output YCbCr Select this option if your media player supports only YCbCr output YCbCr RGB Exit Color Brightness Contrast Preset Modes Input Color Format Reset Color Hue Saturation Input Source Display PIP PBP Personalize Others Menu USB UltraSharp 27 32 Monitor Hue Use Joystick Up or Down to adjust the Hue...

Страница 62: ...to set the Response Time to Normal or Fast Smart HDR Press to select these functions Smart HDR High Dynamic Range automatically enhances the display output by adjusting the settings optimally to resemble life like visuals Desktop This is the default mode This mode is more suitable for general usage of the monitor with a desktop computer Movie HDR Use this mode during playback of HDR video content ...

Страница 63: ...Function USB C Prioritization Allows you to specify the priority to transfer the data with high resolution High Resolution or high speed High Data Speed when using the USB C port DisplayPort Multi Monitor Sync Multi Monitor Sync allows multiple monitors that are daisy chained via DisplayPort to synchronize a pre defined group of OSD settings in the background An OSD option Multi Monitor Sync will ...

Страница 64: ...ource Exit PIP PBP Personalize Others PIP PBP Mode Off 75 USB Switch Video Swap Audio Contrast Sub Main PIP PBP Sub Menu Input Source Display Color Brightness Contrast USB UltraSharp 27 32 Monitor Select Select Main Window Sub Window USB C DP USB C DP NOTE The images under PBP will be displayed at the center of the screen not full screen ...

Страница 65: ...Source Display Color Brightness Contrast USB UltraSharp 27 32 Monitor Audio Contrast Sub PIP PBP Sub Select between the different video signals that may be connected to your monitor for the PBP sub window Press the button to select the PBP sub window source signal Exit DP HDMI USB C 90W PIP PBP Personalize Others PIP PBP Mode USB Switch Video Swap PIP PBP Sub Menu Input Source Display Color Bright...

Страница 66: ... DP input signals thus the monitor s USB downstream port For example keyboard and mouse can be used by the current input signals when you connect a computer to either one of the upstream ports When you use only one upstream port the connected upstream port is active Exit USB C 2 USB C 2 PIP PBP USB DP assign to HDMI assign to Personalize Others Menu Input Source Display Color Brightness Contrast S...

Страница 67: ...alize Others USB UltraSharp 27 32 Monitor Language Set the OSD display to one of eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Rotation Rotates the OSD by 0 90 270 degrees You can press the Joystick to rotate each time Transparency Select this option to change the menu transparency by moving the Joystick up or down Range 0 100 Timer OSD H...

Страница 68: ...xit Input Source Menu Rotation Transparency Language Timer Lock Reset Menu Display Color Brightness Contrast PIP PBP Personalize Others USB UltraSharp 27 32 Monitor Menu Buttons Through OSD to lock the Menu buttons Power Button Through OSD to lock the Power button Menu Power Buttons Through OSD to lock the all of Menu and Power buttons Disable Move the Joystick left and hold for 4 seconds Reset Me...

Страница 69: ...2 Shortcut key 3 Shortcut key 4 Shortcut key 5 Power Button LED Allows you to set the state of the power light to save energy USB C Charging 90W Allows you to enable or disable USB C Charging 90W charging function during monitor power off mode NOTE When this function is enabled you will be able to charge your notebook or mobile devices through the USB C cable even when the monitor is powered Off O...

Страница 70: ... Service Tag CN073K0 DDC CI On LCD Conditioning Off ENERGY STAR Select Select Input Source Display Color Brightness Contrast PIP PBP Personalize USB UltraSharp 27 32 Monitor Display Info Displays the monitor s current settings Press to select this function UltraSharp 27 32 Monitor Input Source Resolution USB Stream Info USB Upstream DP 3840 x 2160 60 Hz 30 bit 1 62Gbps USB C1 Model Firmware Servic...

Страница 71: ...able via the software on your computer You can disable this feature by selecting Off Enable this feature for best user experience and optimum performance of your monitor Off On Exit Others Menu Display Info Firmware Service Tag DDC CI LCD Conditioning Input Source Display Color Brightness Contrast PIP PBP Personalize USB UltraSharp 27 32 Monitor Self Diagnostic Reset Others Factory Reset ...

Страница 72: ...ers Factory Reset Firmware Displays the Firmware version of your monitor Service Tag Displays the Service Tag The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information NOTE The Service Tag is also printed on a label located at the back of the cover Self Diagnostic Use this option to run the built in diagnostics see B...

Страница 73: ...tton Menu Power Buttons Disable Menu Buttons Exit Input Source Menu Rotation Transparency Language Timer Lock Reset Menu Display Color Brightness Contrast PIP PBP Personalize Others USB UltraSharp 27 32 Monitor The following message appears Are you sure you want to lock the Menu Buttons To unlock the Buttons refer to the User s Guide Yes No 2 Select Yes to lock buttons Once locked pressing any con...

Страница 74: ...ect Option Select one of the following options Options Description 1 Menu Button Lock Select this option to lock OSD menu function 2 Power Button Lock Use this option to lock power button This will prevent the user to turn off the monitor using the power button 3 Menu and Power Button Lock Use this option to lock OSD menu and power button to turn off the monitor ...

Страница 75: ...ng table describes the options to unlock the front panel control buttons Select Option Options Description 1 Menu Button Unlock Use this option to unlock OSD menu function 2 Power Button Unlock Use this option to unlock power button to turn off the monitor 3 Menu and Power Button Unlock Use this option to unlock OSD menu and power button to turn off the monitor ...

Страница 76: ...hen you select Yes to reset to default settings the following message will appear UltraSharp 27 32 Monitor Select Yes to enable the following function s Always on USB C Charging Other USB Charging When Yes is selected power consumption will increase When No is selected it will comply with ENERGY STAR requirements Individual settings of the functions can be changed in the Menu Yes No ...

Страница 77: ...nges addressable by this monitor Recommended mode is 3840 x 2160 You can see the following message before the DDC CI function is disabled The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function Yes No When the monitor enters the Standby Mode the following message will appear Going into Standby mode Activate the computer and wake up the...

Страница 78: ... C 90W Auto Select OSD items of On in Standby Mode in Personalize feature the following message will appear Changing to this setting without symbol will increase power consumption Do you want to continue Yes No If adjust the Brightness level above the default level over 75 the following message will appear Adjusting to this value will increase power consumpiton above the default level Do you want ...

Страница 79: ...ears No DP Cable The display will go into Standby Mode in 4 minutes www dell com U2723QX U2723QE U3223QE or No HDMI Cable The display will go into Standby Mode in 4 minutes www dell com U2723QX U2723QE U3223QE or No USB C Cable The display will go into Standby Mode in 4 minutes www dell com U2723QX U2723QE U3223QE See Troubleshooting for more information ...

Страница 80: ...isplay Settings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 3840 x 2160 4 Click Apply If you do not see 3840 x 2160 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to https www dell com support enter your service tag and download t...

Страница 81: ...lize Others Menu USB Sharpness Response Time Aspect Ratio MST Reset Display USB C Prioritization Multi Monitor Sync Smart HDR UltraSharp 27 32 Monitor If Monitor 2 supports Multi Monitor Sync its MMS option will automatically be set to On for syncing as well If syncing of OSD settings across monitors is not preferred this feature can be disabled by setting MMS option of any of the monitor to Off E...

Страница 82: ... if MMS is On All monitor should synchronize settings from Monitor 1 Exit Off On Color Display Brightness Contrast Input Source PIP PBP Personalize Others Menu USB Sharpness Response Time Aspect Ratio MST Reset Display USB C Prioritization Multi Monitor Sync Smart HDR UltraSharp 27 32 Monitor After first synchronization subsequent syncing is driven by changes to the predefined group of OSD setting...

Страница 83: ...Test operation remove all digital and the analog cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the dialogs shown below will continuously scroll throug...

Страница 84: ...itioning Off ENERGY STAR Select Select Input Source Display Color Brightness Contrast PIP PBP Personalize USB UltraSharp 27 32 Monitor To Run the Built in Diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Select OSD items of Self Diagnostics in Others feature 3 Press the Joystick button to start the diagnostics A gray screen is displayed 4 Observe if th...

Страница 85: ...oken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected in the Input Source menu Missing Pixels LCD screen has spots Cycle power on off Pixel that is permanently off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at https www dell com pixelguideline...

Страница 86: ...e computer is connected properly and is secure Check for bent or broken pins in the video cable connector Wrong Color Picture color not good Try different Preset Modes in Color settings OSD Adjust R G B value under Custom Color in Color menu OSD Change the Input Color Format to RGB or YCbCr in the Color settings OSD Run the built in diagnostics Image retention from a static image left on the monit...

Страница 87: ...ving mode by moving the mouse or pressing any key on the keyboard Check whether the signal cable is plugged in properly Connect the signal cable again if necessary Reset the computer or video player The picture does not fill the entire screen The picture cannot fill the height or width of the screen Due to different video formats aspect ratio of DVDs the monitor may display in full screen Run the ...

Страница 88: ...ower adaptor it may not charge with the USB C connection Ensure that you use only Dell approved adapter or the adapter that comes with the product Ensure that the USB C cable is not damaged Intermittent charging when using USB C connection to computer laptop and so on Intermittent charging Check if the maximum power consumption of device is over 90 W Ensure that you use only Dell approved adapter ...

Страница 89: ...indows Device Manager If your BIOS Setup has a LAN GBE Enabled Disabled option make sure it is set to Enabled Ensure that the Ethernet cable is connected securely on the monitor and the hub router firewall Check the status LED of the Ethernet cable to confirm connectivity Re connect both ends of the Ethernet cable if the LED is not lit First power off the Computer and unplug the Type C cable and p...

Страница 90: ...Check that your computer is USB 3 0 capable Some computers have USB 3 0 USB 2 0 and USB 1 1 ports Ensure that the correct USB port is used Reconnect the upstream cable to your computer Reconnect the USB peripherals downstream connector Reboot the computer Wireless USB peripherals stop working when a USB 3 0 device is plugged in Wireless USB peripherals responding slowly or only working as the dist...

Страница 91: ...vailability varies by country and product and some services may not be available in your area To get online Monitor support content See https www dell com support monitors To contact Dell for sales technical support or customer service issues 1 Go to https www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom right corner of the page 3 Cli...

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