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FILE LOCATION:
S:\SYSTEMS\Tang\owner\EMF\A00\8P550c20.fm
DELL CONFIDENTIAL – PRELIMINARY 3/11/02
Unexpected Characters
Press
to disable the numeric keypad. Verify that the numbers lock
light
is not lit.
Drive Problems
If you cannot play a CD
High-speed CD drive vibration is normal and may cause noise. This noise
does not indicate a defect with the drive or the CD.
C
HE CK
T HE
EXT E RN A L
K EY B O A RD
1
Turn off the computer, wait 1 minute, and turn it on again.
2
Verify that the numbers, capitals, and scroll lock lights on the keyboard blink
during the boot routine.
3
From the Windows® desktop, click the
Start
button, point to
Programs
, point
to
Accessories
, and click
Notepad
.
4
Type some characters on the external keyboard and verify that they appear on
the display.
If you cannot verify these steps, you may have a defective external keyboard.
T
O
V E RI FY
TH AT
T HE
PR O BL E M
I S
W IT H
T HE
EX TE R NA L
KE Y B OA R D
,
C HE CK
T HE
IN TE GR A TE D
KE Y B O AR D
1
Turn off the computer.
2
Disconnect the external keyboard.
3
Turn on the computer.
4
From the Windows desktop, click the
Start
button, point to
Programs
, point
to
Accessories
, and click
Notepad
.
5
Type some characters on the integrated keyboard and verify that they appear
on the display.
If the characters appear now but did not with the external keyboard, you may
have a defective external keyboard. Contact Dell (see page 69).
