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FILE LOCATION:
S:\SYSTEMS\Tang\owner\EMF\A00\8P550c20.fm
DELL CONFIDENTIAL – PRELIMINARY 3/11/02
Modem and Internet Connection
Problems
NOTICE:
Connect the modem to an analog telephone wall jack only.
Connecting the modem to a digital telephone network damages the modem.
NOTICE:
Modem and network connectors look similar. Do not plug a
telephone line into the network connector.
HINT:
If you can connect
to your Internet service
provider (ISP), your
modem is functioning
properly. If you are sure
that your modem is
working properly and you
still experience problems,
contact your ISP.
V
E RI FY
TH AT
W
IN D OW S ®
R E C OG NI Z E S
TH E
PR IN TE R
1
Click the
Start
button.
2
Click
Control Panel
.
3
Click
Printers and Other Hardware
.
4
Click
View installed printers or fax printers
. If the printer model is listed,
right-click the printer icon.
5
Click
Properties,
and then click the
Ports
tab.
6
Ensure that the
Print to the following port(s)
setting is set for your printer
type:
• For a parallel printer:
LPT1 (Printer Port)
• For a USB printer:
USB
R
E INS T A LL
TH E
PR IN TE R
D RI VE R
—
C
HE CK
T HE
TE L EP HO NE
W A LL
J A CK
—
Disconnect the telephone line
from the modem and connect it to a telephone. Listen for a dial tone. Ensure
that you have touchtone telephone service. Try connecting the modem to a
different telephone wall jack.
Slow connection speeds can be caused by telephone noise as well as by telephone
line or network conditions. Contact your telephone company or network
administrator for more information.
C
ON NE C T
T HE
MO D E M
D IR E CT LY
TO
T HE
TE L EP HO NE
W A L L
J A CK
—
If you have other telephone devices sharing the line, such as an answering
machine, fax machine, surge protector, or line splitter, then bypass them and use
the telephone line to connect the modem directly to the telephone wall jack.