36
| Troubleshooting
Product-Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small
Image is centered
on screen, but
does not fill entire
viewing area
∞ Check the
Aspect Ratio
setting in the
Display
settings OSD.
∞ Reset the monitor to Factory Settings(
Factory
Reset
) .
Cannot adjust the
monitor with the
buttons on the
side panel
OSD does not
appear on the
screen
∞ Turn Off the monitor, unplug the power cord, plug
it back, and then turn On the monitor.
∞ Check if the OSD menu is locked. If yes, press
and hold the button above the Power button for
6
seconds to unlock. (For more information, see
).
No Input Signal
when user
controls are
pressed
No picture, the
LED light is white
∞ Check the signal source. Ensure the computer is
not in standby or sleep mode by moving the mouse
or pressing any key on the keyboard.
∞ Check if the video cable is plugged in properly.
Disconnect and reconnect the video cable if
necessary.
∞ ∞Reset the computer or video player.
The picture does
not fill the entire
screen
The picture
cannot fill the
height or width of
the screen
∞ Due to different video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
∞ Run the built-in diagnostics.
