2.
Under
Pick a Category
, click
Performance and Maintenance
.
3.
Click
System
.
4.
In the
System Properties
window, click the
Hardware
tab.
5.
Click
Device Manager
.
6.
Right-click the device for which the new driver was installed and click
Properties
.
7.
Click the
Drivers
tab.
8.
Click
Roll Back Driver
.
If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you
installed the new driver (see
Restoring Your Operating System
).
Using the Drivers and Utilities CD
If using Device Driver Rollback or System Restore (see
Restoring Your Operating System
) does not resolve the problem, then reinstall the driver from the
Drivers and Utilities
CD (also known as the
ResourceCD
).
Manually Reinstalling Drivers
1.
After extracting the driver files to your hard drive as described in the previous section, click the
Start
button and right-click
My Computer
.
2.
Click
Properties
.
3.
Click the
Hardware
tab and click
Device Manager
.
4.
Double-click the type of device for which you are installing the driver.
5.
Double-click the name of the device for which you are installing the driver.
6.
Click the
Driver
tab and click
Update Driver
.
7.
Click
Install from a list or specific location (Advanced)
and click
Next
.
8.
Click
Browse
and browse to the location to which you previously copied the driver files.
9.
When the name of the appropriate driver appears, click
Next
.
10.
Click
Finish
and restart your computer.
Restoring Your Operating System
You can restore your operating system in the following ways:
l
Microsoft
®
Windows
®
XP System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the
first solution for restoring your operating system and preserving data files.
l
If you received an
Operating System
CD with your computer, you can use it to restore your operating system. However, using the
Operating System
CD
also deletes all data on the hard drive. Use the CD
only
if System Restore did not resolve your operating system problem.
Using Microsoft Windows XP System Restore
The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting
data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help
and Support Center for information on using System Restore.
NOTE:
The
Drivers and Utilities
CD is optional and may not ship with all computers.
NOTICE:
Make regular backups of your data files. System Restore does not monitor your data files or recover them.
NOTE:
The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the
Windows Classic view.
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