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Errors That Soft Halt Your Computer

These error messages will cause a soft halt of your computer and you will be prompted to press <F1> to continue or <F2
> to enter the system setup. The following table lists the error messages.

Table 15. — Errors that soft halt your computer

Error Message

Alert! Front I/O Cable failure.

Alert! Left Memory fan failure.

Alert! Right Memory fan failure.

Alert! PCI fan failure.

Alert! Chipset heat sink not detected.

Alert! Hard Drive fan1 failure.

Alert! Hard Drive fan2 failure.

Alert! Hard Drive fan3 failure.

Alert! CPU 0 fan failure.

Alert! CPU 1 fan failure.

Alert! Memory related failure detected.

Alert! Correctable memory error has been detected in memory slot DIMMx.

Warning: Non-optimal memory population detected. For increased memory bandwidth populate DIMM connectors
with white latches before those with black latches.

Your current power supply does not support the recent configuration changes made to your system. Please contact
Dell Technical support team to learn about upgrading to a higher wattage power supply.

Dell Reliable Memory Technology (RMT) has discovered and isolated errors in system memory. You may continue to
work. Memory module replacement is recommended. Please refer to the RMT Event log screen in BIOS setup for
specific DIMM information.

Dell Reliable Memory Technology (RMT) has discovered and isolated errors in system memory. You may continue to
work. Additional errors will not be isolated. Memory module replacement is recommended. Please refer to the RMT
Event log screen in BIOS setup for specific DIMM information.

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Содержание Precision T3610

Страница 1: ...Dell Precision Workstation T3610 Owner s Manual Regulatory Model D01T Regulatory Type D01T004 ...

Страница 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Страница 3: ...Removing the Optical Drive 15 Installing the Optical Drive 18 Removing the Hard Drive 18 Installing the Hard Drive 19 Removing the Speaker 19 Installing the Speaker 20 Installing the Thermal Sensor 20 Removing the Thermal Sensor 21 Removing the Input Output I O Panel 21 Installing the Input Output I O Panel 23 Removing the Air Tunnel 23 Installing the Air Tunnel 23 Removing the Memory 24 Installin...

Страница 4: ... Setup Options 40 Updating the BIOS 47 System and Setup Password 48 Assigning a System Password and Setup Password 48 Deleting or Changing an Existing System and or Setup Password 49 Disabling a System Password 49 5 Diagnostics 51 Enhanced Pre Boot System Assessment ePSA Diagnostics 51 6 Troubleshooting Your Computer 53 Diagnostic LEDs 53 Error Messages 55 Errors That Do Not Halt Your Computer 55 ...

Страница 5: ...ed metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables ha...

Страница 6: ...ck Settings b Click the and select Shut down In Windows 7 1 Click Start 2 Click Shut Down or 1 Click Start 2 Click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold...

Страница 7: ...5 If required verify that the computer works correctly by running the Dell Diagnostics 7 ...

Страница 8: ...8 ...

Страница 9: ...rom your computer Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe System Overview Figure 1 Inside View of T3610 Computer 1 heatsink with integrated fan 2 air tunnels 3 front bezel 4 optical drive 5 air duct 6 hard drive 9 ...

Страница 10: ...locked remove the PSU lock screw to release the PSU For more information see PSU Lock Feature 3 Hold the handle bar and press down on the blue latch to release the PSU 4 Hold the handle bar to slide the PSU out of the computer Installing the Power Supply Unit PSU 1 Hold the PSU handle and slide the PSU into the computer 2 Follow the procedures in After Working Inside Your Computer 10 ...

Страница 11: ...Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Lay down the computer on its side with the latch facing up 3 Lift up the cover release latch 11 ...

Страница 12: ...omputer cover on the chassis 2 Press down on the computer cover until it clicks into place 3 Follow the procedures in After Working Inside Your Computer Removing the PSU Card 1 Follow the procedures in Before Working On Your Computer 2 Remove the cover 3 Slide the baffle cover from its slot towards the front 12 ...

Страница 13: ...4 Remove the baffle cover from the computer 5 Disconnect the power cables from the system board 6 Remove the screws securing the PSU card to the slot 13 ...

Страница 14: ...cables to the connectors on the system board 4 Replace the baffle cover in its slot 5 Install the cover 6 Follow the procedures in After Working Inside Your Computer Removing the Front Bezel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Gently pry the front bezel retention clips away from the chassis located at the edge of front bezel 14 ...

Страница 15: ...t panel into the slots on the chassis front 2 Rotate the bezel towards the computer to engage the front bezel retention clips until they click into place 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing the Optical Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Disconnect the data and power cables from the optical...

Страница 16: ...4 Unthread the cables from the latches 5 Press on the clasp to release the latch holding the cables on the side of the optical drive cage 16 ...

Страница 17: ... Press down on the latch and lift up the cables 7 Lift up the release latch on top of the optical drive cage 8 Holding the release latch slide the optical drive cage from the optical drive compartment 17 ...

Страница 18: ...e to the back of the optical drive 4 Connect the data cable to the back of the optical drive 5 Install the cover 6 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Disconnect the power supply and data cables from the hard drive 4 Press in on the latches on either side of the hard ...

Страница 19: ...ter place the hard drive on the hard drive caddy and tighten the screws to secure the hard drive 2 Press in on the latches of the hard drive cage and slide it inside the compartment 3 Connect the hard drive power supply cable 4 Connect the hard drive data cable 5 Install the cover 6 Follow the procedures in After Working Inside Your Computer Removing the Speaker 1 Follow the procedures in Before W...

Страница 20: ... to the system board 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Installing the Thermal Sensor NOTE The Thermal Sensor is an optional component and your computer may not ship with it 1 Replace the thermal sensor in its slot and tighten the latch securing it to the computer 2 Install the cover 3 Follow the procedures in After Working Inside Your Computer 20 ...

Страница 21: ...edures in Before Working On Your Computer 2 Remove the cover 3 Open the latch securing the thermal sensor and remove it from the computer Removing the Input Output I O Panel 1 Follow the procedures in Before Working On Your Computer 2 Remove a cover b front bezel 3 Remove the screws that secure the USB 3 0 module to the I O panel 21 ...

Страница 22: ...4 Remove the USB 3 0 module from the chassis 5 Disconnect the cables to release the I O panel 6 Remove the screws which secure the I O panel to the chassis 7 Remove the I O panel from the chassis 22 ...

Страница 23: ...l NOTE The air tunnel is an optional component and your computer may not ship with it 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a cover b optical drive 3 Press down on the blue retaining tab and lift the air tunnel module upwards 4 Repeat Step 3 to remove the second air tunnel module from the computer Installing the Air Tunnel NOTE The air tunnel is an optional compon...

Страница 24: ... memory module and lift the memory module upwards to remove it from the computer Installing the Memory 1 Insert the memory module into the memory socket 2 Press down on the memory module until the securing clips secure the memory in place 3 Install a air tunnel if available b cover 4 Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery 1 Follow the procedures ...

Страница 25: ...em board 2 Press the coin cell battery downward until the release latch springs back into place and secures it 3 Install a cover b air tunnel if available 4 Follow the procedures in After Working Inside Your Computer Removing the System Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a cover b intrusion switch c PCI card d hard drive e optical drive 3 Unthread the syste...

Страница 26: ...4 Remove the screw that secures metal plate to the system fan 5 Press the latches on either side of the metal plate to release it 26 ...

Страница 27: ...6 Lift the metal plate out of the chassis 7 Remove the screws that secure the drive bay 8 Slide the latch out to release the air baffle 27 ...

Страница 28: ...9 Remove the air baffle out of the computer 10 Disconnect the system fan cables from the system board 11 Remove the screws that secure system fan assembly to the chassis 28 ...

Страница 29: ...fan assembly from the chassis 13 Pry away the grommets to remove the system fans from the system fan assembly CAUTION Using excessive force may damage the grommets 14 Remove the system fans from the system fan assembly 29 ...

Страница 30: ...e screw that secures metal plate to the system fan 9 Route and connect the system board cable to its connector 10 Install a optical drive b hard drive c PCI card d intrusion switch e cover 11 Follow the procedures in After Working Inside Your Computer Removing the Heatsink 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Perform the following steps a Disconnect t...

Страница 31: ...the grommets outward to release the heatsink fan from the assembly c Remove the heatsink fan from the heatsink assembly Installing the Heatsink Fan 1 Slide the heatsink fan into heatsink assembly 2 Plug in the grommets to secure the heatsink fan to the heatsink assembly 3 Install a heatsink b cover 4 Follow the procedures in After Working Inside Your Computer Removing the Processor 1 Follow the pr...

Страница 32: ... and place it in antistatic package 4 Repeat the above steps to remove the second processor if available from the computer To verify if your computer has dual processor slots see the System Board Components Installing the Processor 1 Place the processor in its socket 2 Replace the processor cover NOTE The processor cover is secured by two levers They have icons that indicate which lever needs to b...

Страница 33: ... procedures in Before Working On Your Computer 2 Remove a PSU b cover c optical drive d coin cell battery e thermal sensor f hard drive g system fan h PSU card i PCI card j I O panel k speakers l heatsink m heatsink fan n memory module s o processor 3 Disconnect all the cables from the system board 33 ...

Страница 34: ...ward direction and remove it from the computer Installing the System Board 1 Align the system board to the port connectors on the back of the chassis and place the system board in the chassis 2 Tighten the screws to secure the system board to the chassis 3 Connect the cables to the system board 34 ...

Страница 35: ...ink f speaker g I O panel h PCI card i PSU card j system fan k hard drive l optical drive m thermal sensor n cover o power supply unit PSU 5 Follow the procedures in After Working Inside Your Computer System Board Components The following image displays the system board components 35 ...

Страница 36: ...tor 11 processor socket 12 DIMM slots 13 front panel audio connector 14 coin cell battery 15 hard drive fan connector 16 system fan connector 17 HDD temperature sensor connector 18 system fan connector 19 system fan connector 20 password jumper 21 front panel and USB 2 0 connector 22 internal speaker connector 23 internal USB 2 0 connector for flexbay 24 SATA Connectors HDD0 HDD3 SATA0 1 25 24 pin...

Страница 37: ...r 1 2 3 If the quad rank memory modules are mixed with single or dual rank modules the quad rank modules must be installed in the sockets with the white release levers If memory modules with different speeds are installed they operate at the speed of the slowest installed memory modules Power Supply Unit PSU Lock The PSU lock prevents the removal of the PSU from the chassis NOTE To lock or unlock ...

Страница 38: ...38 ...

Страница 39: ...ess System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequ...

Страница 40: ...Setup Options NOTE Depending on your computer and its installed devices the items listed in this section may or may not appear Table 2 General Option Description System Board This section lists the primary hardware features of your computer System Information Memory Configuration PCI Information Processor Information Device Information Boot Sequence Allows you to change the order in which the comp...

Страница 41: ...to control on board LAN controller The options are Enable Default Enable w PXE NOTE This feature is supported only on T7610 Serial Port Identifies and defines the serial port settings You can set the serial port to Disabled COM1 Default COM2 COM3 COM4 NOTE The operating system may allocate resources even if the setting is disabled SATA Operation T3610 and T5610 Allows you to configure the internal...

Страница 42: ...the SMART Self Monitoring Analysis and Reporting Technology specification Enable SMART Reporting This option is disabled by default USB Configuration Allows you to enable or disable the internal USB configuration The options are Enable Boot Support Front USB Ports Back Quad USB Ports Enable internal USB ports USB3 Ports PCI Bus Configuration Allows you to configure the PCI buses The options are 25...

Страница 43: ...an define the length of your password Min 4 Max 32 Password Bypass Allows you to enable or disable the permission to bypass the System password when it is set The options are Disabled Default Reboot bypass Password Change Allows you to enable the disable permission to the System passwords when the administrator password is set Default Setting Allow Non Admin Password Changes is selected TPM Securi...

Страница 44: ...ult Setting Disabled Table 6 Secure Boot Option Description Secure Boot Enable Allows you to enable or disable the Secure Boot Feature The options are Disabled Default Enabled Expert Key Management Allows you to enable or disable Custom Mode Key Management Disabled Default Table 7 Performance Option Description Multi Core Support This field specifies whether the processor will have one or all core...

Страница 45: ... Allows you to enable or disable the HyperThreading in the processor Default Setting Enabled Cache Prefetch Default Setting Enable Hardware Prefetch and Adjacent Cache Line Prefetch Dell Reliable Memory Technology RMT Allows you to identify and isolate memory errors in system RAM Default Setting Enable Dell Reliable Memory Technology RMT NOTE This feature is supported in T3610 only when ECC memory...

Страница 46: ...signals when it receives a wake up signal from the LAN or wireless LAN LAN Only Allows the system to be powered on by special LAN signals This option is Disabled by default Block Sleep Allows you to block entering to sleep S3 state in OS Environment Default Setting Disabled Table 9 POST Behavior Option Description Numlock LED Specifies if the NumLock function can be enabled when the system boots T...

Страница 47: ...e SERR message mechanism be disabled Table 12 System Logs Option Description BIOS events Displays the system event log and allows you to clear the log Clear Log Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected to a power outlet 1 Restart the co...

Страница 48: ...d only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup press F2 immediately after a power on or reboot 1 In the System BIOS or System Setup screen sel...

Страница 49: ...s Y to save the changes and exit from the System Setup The computer reboots Disabling a System Password The system s software security features include a system password and a setup password The password jumper disables any password s currently in use There are 2 pins for the PSWD jumper NOTE The password jumper is disabled by default 1 Follow the procedures in Before Working Inside Your Computer ...

Страница 50: ...50 ...

Страница 51: ... provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user int...

Страница 52: ...52 ...

Страница 53: ... NOTE The diagnostic lights will blink when the power button is amber or off and will not blink when it is white Table 13 POST Diagnostic LED Patterns Diagnostic LEDs The computer is either turned off or is not receiving power The computer is booted and operating normally If the computer is turned off connect the AC power supply and power on the computer PCI device configuration activity is in pro...

Страница 54: ... at a time until you have identified a faulty module or reinstalled all modules without error If available install working memory of the same type into your computer Power connector not installed properly Re seat the 2x2 power connector from the power supply unit Memory modules are detected but a memory configuration or compatibility error has occurred Ensure that no special requirements for memor...

Страница 55: ...to boot from a device such as the floppy drive or optical drive check system setup to ensure the boot sequence is correct for the devices installed on your computer System is in Recovery Mode BIOS checksum failure was detected and the system is now in recovery mode Boot hand off Indicates end of POST process LEDs are normally in this state briefly as POST completes Once the hand off to the operati...

Страница 56: ...IMMx Warning Non optimal memory population detected For increased memory bandwidth populate DIMM connectors with white latches before those with black latches Your current power supply does not support the recent configuration changes made to your system Please contact Dell Technical support team to learn about upgrading to a higher wattage power supply Dell Reliable Memory Technology RMT has disc...

Страница 57: ...ture Specification Type 4 6 8 10 and 12 core Intel Xeon E5 v2 processor Cache Instruction Cache 32 KB Data Cache 32 KB 256 kB Mid Level Cache per core Up to 30 MB last level cache LLC shared among all cores 2 5 MB per core Table 17 System Information Feature Specification Chipset Intel C600 chipset BIOS chip NVRAM 8 MB 4 MB serial flash EEPROM Table 18 Memory Feature Specification Memory module co...

Страница 58: ...ation T3610 T5610 Intel 82759 T7610 Intel 82759 and Intel 82754 Table 22 Expansion Interfaces Feature Specification PCI SLOT1 PCI Express 3 0 x8 8 GB s SLOT2 PCI Express 3 0 x16 16 GB s SLOT3 PCI Express 2 0 x1 0 5 GB s SLOT4 PCI Express 3 0 x16 16 GB s SLOT5 PCI Express 2 0 x4 2 GB s SLOT6 PCI 2 3 32 bit 33 MHz 133 MB s Storage HDD SSD SATA3 HDD0 Intel AHCI SATA 3 0 6 Gbps SATA3 HDD1 Intel AHCI S...

Страница 59: ...der supports up to two 2 5 inches SAS SATA HDDs SSDs with optional adapters Internally accessible 3 5 inch hard drive bays two supports two 3 5 inches SATA supports 2 5 inches SAS SATA HDD SSDs T7610 Externally accessible Slimline SATA optical bays one 5 25 inch drive bays one supports one 5 25 inches device supports one media card reader supports up to four 2 5 inches hard drives with optional ad...

Страница 60: ...4 pin connectors Processor fans T3610 one 5 pin connector T5610 T7610 two 5 pin connectors HDD fans T3610 T5610 one 5 pin connector T7610 three 5 pin connectors Memory T3610 T5610 eight 240 pin connectors T7610 sixteen 240 pin connectors Processor T3610 one LGA 2011 socket T5610 T7610 two LGA 2011 sockets Back I O PCI Express PCI Express x4 T3610 T5610 two 164 pin connectors T7610 one 98 pin conne...

Страница 61: ... white light computer is operating normally blinking white light computer is in stand by solid amber light the computer does not start indicating a problem with the system board or power supply blinking amber light indicates a problem has occurred with the system board Drive activity light white light blinking white light indicates that the computer is reading data from or writing data to the hard...

Страница 62: ...ltage 108 VAC 180 VAC Maximum heat dissipation 1300 W 4015 3 BTU Hr at 100 VAC 4365 5 BTU Hr at 107 VAC 5099 9 BTU Hr at 181 VAC 825 W 3312 6 BTU Hr 685 W 2750 5 BTU Hr 425 W 1706 5 BTU Hr NOTE Heat dissipation is calculated by using the power supply wattage rating Table 28 Physical Feature Specification T5610 Height with feet 416 90 mm 16 41 inches Height without feet 414 00 mm 16 30 inches T3610...

Страница 63: ...40 F to 149 F Relative humidity maximum 20 to 80 noncondensing Maximum vibration Operating 5 Hz to 350 Hz at 0 0002 G Hz Storage 5 Hz to 500 Hz at 0 001 to 0 01 G Hz Maximum shock Operating 40 G 5 with pulse duration of 2 msec 10 equivalent to 51 cm sec 20 in sec Storage 105 G 5 with pulse duration of 2 msec 10 equivalent to 127 cm sec 50 in sec Altitude Operating 15 2 m to 3048 m 50 ft to 10 000 ...

Страница 64: ...64 ...

Страница 65: ...ed support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of page 4 Select the appropriate service or support link b...

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