SupportAssist System Resolution
Option
Description
Auto OS Recovery
Threshold
Allows you to control the automatic boot flow for SupportAssist System. Options are:
•
Off
•
1
•
2 (Enabled by default)
•
3
SupportAssist OS
Recovery
Allows you to recover the SupportAssist OS Recovery (Disabled by default)
Updating the BIOS in Windows
Prerequisites
It is recommended to update your BIOS (System Setup) when you replace the system board or if an update is available.
About this task
NOTE:
If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re enabled after the
BIOS update is completed.
Steps
1. Restart the computer.
2. Go to
Dell.com/support
.
•
Enter the
Service Tag
or
Express Service Code
and click
Submit
.
•
Click
Detect Product
and follow the instructions on screen.
3. If you are unable to detect or find the Service Tag, click
Choose from all products
.
4. Choose the
Products
category from the list.
NOTE:
Choose the appropriate category to reach the product page.
5. Select your computer model and the
Product Support
page of your computer appears.
6. Click
Get drivers
and click
Drivers and Downloads
.
The Drivers and Downloads section opens.
7. Click
Find it myself
.
8. Click
BIOS
to view the BIOS versions.
9. Identify the latest BIOS file and click
Download
.
10. Select your preferred download method in the
Please select your download method below
window, click
Download File
.
The
File Download
window appears.
11. Click
Save
to save the file on your computer.
12. Click
Run
to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
Updating your system BIOS using a USB flash
drive
About this task
If the system cannot load into Windows, but there is still a need to update the BIOS, download the BIOS file using another system and
save it to a bootable USB Flash Drive.
NOTE:
Create a Bootable USB Flash Drive using Dell Diagnostic Deployment Package (DDDP)
System setup
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