Interpreting the LEDs
Refer to the
Usage: Front Panel LED/Control Functionality
section for details, including a figure that shows the location and color of the three front panel LEDs.
The Application Does Not Recognize the Tape Drive
Reinstalling the Backup Software
Refer to your tape backup software documentation for details about how to reinstall the software, if necessary.
Reinstalling the Drivers for Microsoft
™
Windows
®
Refer to the
Setup: Loading Device Drivers
section for details.
Backup Software Errors
Refer to the Operating Guide supplied with your backup software for details of how to troubleshoot backup software errors.
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Possible cause
Potential solution
The application does not support the tape drive.
Check the application's documentation for details of drives supported. Load any service packs as
necessary.
Some applications require drivers to be loaded.
Check that the correct SCSI and tape drive drivers are installed. Consult the backup application's
installation notes for details. See
Obtaining Drivers and Firmware Updates
.
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