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Basic Troubleshooting

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This chapter describes basic troubleshooting procedures that can help you
diagnose a computer system problem. These procedures can often reveal the
source of a problem or indicate the correct starting point for troubleshooting
the system. For a brief explanation of how to load and start the system diag-
nostics, see “Running the System Diagnostics” found later in this chapter. Dell
recommends that you perform the following procedures in the order they are
presented in this manual.

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When you first contact a user who has a problem, ask the user to describe the
problem and the conditions under which it occurs. A verbal description can
often indicate the cause of a problem or indicate the appropriate troubleshoot-
ing procedure to use. After the user describes the problem, follow these
steps:

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Appendix C, “Maintaining the System,” in the

User’s Guide provides infor-

mation about backing up data.

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Can the user duplicate the problem?

Yes.

Proceed to step 3.

No.

Proceed to the next section, “External Visual Inspection.”

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Is the problem a result of user error?

Yes.

Instruct the user in the proper procedure, or direct him or her to the

appropriate user documentation for the correct procedure.

No.

Proceed to the next section, “External Visual Inspection.”

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Содержание PowerEdge 2300

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Страница 4: ... trademarks of Dell Computer Corporation MS DOS is a registered trademark of Microsoft Corporation IBM is a registered trademark of International Business Machines Corporation Intel and Pentium are registered trademarks and MMX is a trademark of Intel Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their prod...

Страница 5: ...stem Power Supply 1 7 Pin Assignments for the DC Power Connectors 1 7 DC Power Distribution 1 9 System Board Layout 1 11 SCSI Backplane Board Layouts 1 12 System Board Jumpers 1 13 Interrupt Assignments 1 14 DMA Channel Assignments 1 15 Technical Specifications 1 16 KDSWHU DVLF 7URXEOHVKRRWLQJ Initial User Contact 2 1 External Visual Inspection 2 2 Observing the Boot Routine 2 3 Internal Visual In...

Страница 6: ...es 4 11 SCSI Backplane Boards 4 12 Expansion Cards 4 13 System Power Supply 4 14 System Cooling Fans 4 15 System Board Components 4 17 DIMMs 4 18 SEC Cartridge and Heat Sink Assembly 4 19 Terminator Card 4 21 System Battery 4 22 System Board Assembly 4 23 System Board 4 24 Guide Bracket Assembly 4 25 SSHQGL 6 VWHP 6HWXS 3URJUDP System Setup Screens A 2 QGH LJXUHV Figure 1 1 Computer Orientation 1 ...

Страница 7: ...ible 5 25 Inch Drive Removal 4 8 Figure 4 7 Drive Mounting Rail Removal 4 9 Figure 4 8 3 5 Inch Diskette Drive Removal 4 10 Figure 4 9 Hard Disk Drive Removal 4 11 Figure 4 10 Removing a SCSI Backplane Board and Hot Pluggable Hard Disk Drive Indicator Panel 4 12 Figure 4 11 Expansion Card Removal 4 13 Figure 4 12 Power Supply Removal 4 14 Figure 4 13 System Cooling Fan Removal 4 15 Figure 4 14 Sys...

Страница 8: ...s 1 14 Table 1 3 Interrupt Assignments 1 14 Table 1 4 DREQ Line Assignments 1 15 Table 1 5 Technical Specifications 1 16 Table 3 1 POST Beep Codes 3 1 Table 3 2 System Messages 3 4 Table 3 3 SCSI Hard Disk Drive Indicator Patterns 3 11 Table A 1 System Setup Categories A 3 ...

Страница 9: ...ix ...

Страница 10: ...edures and instructions on using the Dell Diagnostics to test the computer system DUQLQJV DXWLRQV DQG 1RWHV Throughout this manual there may be blocks of text printed in bold type or in italic type These blocks are warnings cautions and notes and they are used as follows 51 1 51 1 LQGLFDWHV WKH SRWHQWLDO IRU ERGLO KDUP DQG SURYLGHV LQVWUXFWLRQV IRU KRZ WR DYRLG WKH SUREOHP 87 21 87 21 LQGLFDWHV HL...

Страница 11: ...stem clock frequency The microprocessor has an internal operating frequency of 333 MHz and an external operating frequency of 66 MHz or an internal operating frequency of 350 or 400 MHz and an external operating frequency of 100 MHz 6 VWHP HDWXUHV In addition to the standard features found in a traditional personal computer Dell PowerEdge 2300 systems include the following new and or advanced feat...

Страница 12: ...s operation of the sys tem cooling fan as well as critical system voltages and temperatures Front panel drive failure and system fault indicators For a complete list of system features see Technical Specifications found later in this chapter For information about installing the PowerEdge 2300 systems in a rack see the Dell PowerEdge 2300 Systems Rack Kit Installation Guide When following the text ...

Страница 13: ...SOLFDWLRQV DQG ILOHV LI SRVVLEOH LJXUH DFN 3DQHO HDWXUHV power indicator power button reset button hard disk drive access indicator system alert indicator hard disk drive failure indicator keylock CD ROM drive 3 5 inch diskette drive parallel port connector serial port 2 connector mouse connector keyboard connector serial port 1 connector video connector server management bus connectors 2 SCSI con...

Страница 14: ...r from DIMM_A upper to DIMM_D lower The largest capacity DIMM should be in socket DIMM_A with smaller capacity DIMMs installed in decreasing sizes toward socket DIMM_D Unbuffered and registered DIMMs cannot be mixed Remove any 64 or 128 MB unbuffered DIMMs before installing 256 MB registered DIMMs The 72 bit wide unbuffered DIMMs support the ECC feature which detects memory errors and corrects sin...

Страница 15: ... expansion card slots include six PCI expansion card connectors and two ISA expansion card connectors Two of the PCI connectors share expan sion card slots with the two ISA connectors The expansion card connectors are located on the system board see Figure 1 10 QWHJUDWHG 6HUYHU 0DQDJHPHQW Integrated server management circuitry monitors operation of the system fans as well as critical system voltag...

Страница 16: ...nd removal NOTE For maximum performance install Ultra2 LVD drives exclusively Although you can install a mixture of Ultra2 LVD and Ultra hard disk drives they will operate at the slower Ultra transfer rate 6 6 RQILJXUDWLRQ XLGHOLQHV SCSI hard disk drives must be configured as follows Disable termination on the drive The SCSI backplane board provides termi nation for the SCSI bus Set the SCSI ID on...

Страница 17: ...listed in Table 1 1 NOTE The power supply produces DC voltages only under its loaded condi tion Therefore when you measure these voltages the DC power connectors must be connected to their corresponding power input connectors on the sys tem board or drives 3LQ VVLJQPHQWV IRU WKH 3RZHU RQQHFWRUV The power supply output voltages can be measured at the back wire side of the connectors without disconn...

Страница 18: ... are within the ranges specified in Table 1 1 LJXUH 3RZHU RQQHFWRU 3 LJXUH 3RZHU RQQHFWRU 3 13 14 15 16 17 P1 common black 5 VDC red TFSC 2 brown 5 VDC red PSON 1 gray common black common black common black 5 VDC white 3 3 VDC blue white 18 5 VDC red 19 20 21 22 23 24 5 VDC red 1 2 3 4 5 12 VDC yellow 3 3 VDC blue white common black common black 5 VFP purple PWRGOOD3 orange common black 5 VDC red ...

Страница 19: ...distribution Power supply connector identification Power cable connections for drives and the SCSI backplane board Power distribution to sockets and connectors on the system board LJXUH 3RZHU DEOHV 1 2 3 4 5 VDC red common black common black 12 VDC yellow 1 2 3 4 5 VDC red common black common black 12 VDC yellow P3 P4 P5 P6 P6 P5 P4 P3 P2 P1 ...

Страница 20: ...ON POWER 5 VDC 12 VDC 12 VDC 5 VDC fuse processor core regulator 5 to 12 VDC 5 VDC 5 VDC 5 VDC PANEL KYBD MOUSE FAN 3 3 VFP 5 VDC optional drive power management logic battery 3 VDC P1 ISA5 and ISA6 PCI1 through PCI6 PROC_1 DIMM_C DIMM_B DIMM_A P5 3 5 inch diskette drive optional drive P6 P2 RTC NVRAM 3 3 VDC system board CD ROM drive system power supply SCSI backplane board 3 3 VDC SVR_MGT 12 VDC...

Страница 21: ...IMM_A right DIMM_D speed and configuration jumpers fan connectors FAN1 FAN2 front of system board primary microprocessor PROCESSOR 1 ISA expansion card connectors ISA5 top and ISA6 primary PCI expansion card connectors PCI1 top through PCI4 power input connector POWER1 secondary PCI expansion card connectors PCI5 top and PCI6 Ultra2 LVD SCSI connector SCSI1 chassis intrusion switch connector INTRU...

Страница 22: ... 6 DFNSODQH RDUG Ultra2 LVD SCSI cable connector SCSIA power input connector POWER system board data cable connector PLANAR control panel data cable connector CTRL_PANEL SCA 2 compatible SCSI connectors on reverse side SLOT0 through SLOT5 Ultra2 LVD SCSI cable connector SCSIA power input connector POWER SCA 2 compatible SCSI connectors on reverse side SLOT0 through SLOT3 Ultra2 LVD SCSI cable conn...

Страница 23: ...System Overview 1 13 6 VWHP RDUG XPSHUV Figure 1 14 illustrates the location of the system board jumpers and Table 1 2 describes the jumper settings LJXUH 6 VWHP RDUG XPSHUV jumpered unjumpered ...

Страница 24: ...sting password ISA_CLR When not installed default the ISA configuration settings are retained at system boot Install the jumper and boot the computer to clear the ISA configuration settings Then remove the jumper and use the Resource Configuration Utility to configure the system CARDBIOS Not installed default to allow normal boot operation from the system BIOS Install the jumper only to boot the s...

Страница 25: ...Used by the math coprocessor IRQ14 Available IRQ15 Used by embedded server management functions 7DEOH 5 4 LQH VVLJQPHQWV 5 4 LQH 8VHG YDLODEOH DREQ0 Available DREQ1 Available DREQ2 Generated by super I O controller to initiate DMA cycle for attached diskette drive DREQ3 Available DREQ4 Generated by bus controller chip to activate second DMA controller DREQ5 Available DREQ6 Available DREQ7 Availabl...

Страница 26: ...ssor internal to the microprocessor 6 VWHP QIRUPDWLRQ System chip set Intel 443BX controller chip set Data bus width 64 bits Address bus width 32 bits SDQVLRQ XV Bus types ISA PCI AGP local bus Bus speed AGP 66 67 MHz PCI 33 33 MHz ISA 8 33 MHz PCI expansion card connectors two full length and two half length dedicated and two full length shared expansion card slots ISAexpansion cardconnectors two...

Страница 27: ...oard Adaptec AIC 7860 Ultra Narrow controller with integrated50 pinSCSI connectoron the system board ULYHV Externally accessible bays one3 5 inchbaydedicatedtoadiskettedrive one 5 25 inch bay upper bay containing a CD ROM drive two 5 25 inch bays for op tional devices Internally accessible bays four or six bays for SCSI hard disk drives 3RUWV Externally accessible Serial DTE two 9 pin connectors 1...

Страница 28: ...ton Power indicator green LED Hard diskdriveaccessindicator green LED Hard diskdrivefailureindicator amber LED System alert indicator amber LED 9LGHR Video type ATI 3D RAGE PRO AGP video controller with integrated VGA connector Video memory standard 2 MB not upgradable 3RZHU DC power supply Wattage 300 W Voltage 115 V at 60 Hz 230 V at 50 Hz Backup battery 3 0 V CR2032 lithium coin cell 3K VLFDO H...

Страница 29: ...um vibration Operating 0 25 G at 3 to 200 Hz for 15 min Storage 0 5 G at 3 to 200 Hz for 15 min Maximum shock Operating half sine wave form 50 G for 2 ms Storage half sine wave form 110 G for 2 ms square wave form 27 G for 15 ms Altitude Operating 16 to 3048 m 50 to 10 000 ft Storage 16 to 10 600 m 50 to 35 000 ft 7DEOH 7HFKQLFDO 6SHFLILFDWLRQV FRQWLQXHG ...

Страница 30: ...1 20 Dell PowerEdge 2300 Systems Service Manual ...

Страница 31: ... of a problem or indicate the appropriate troubleshoot ing procedure to use After the user describes the problem follow these steps VN WKH XVHU WR EDFN XS DQ GDWD RQ WKH KDUG GLVN GULYH LI WKH V VWHP V FRQGLWLRQ SHUPLWV Appendix C Maintaining the System in the User s Guide provides infor mation about backing up data VN WKH XVHU WR WU WR GXSOLFDWH WKH SUREOHP E UHSHDWLQJ WKH RSHUDWLRQV KH RU VKH ZD...

Страница 32: ... its captive screws must be secure enough to ensure a firm connection I DQ QHWZRUN FDEOHV DUH SUHVHQW YHULI WKDW WKH DUH DWWDFKHG SURSHUO 9HULI WKDW DQ GHYLFHV DWWDFKHG WR WKH VHULDO DQG SDUDOOHO SRUW FRQQHFWRUV DUH SURSHUO FRQQHFWHG Each of the serial and parallel port interface cables must be firmly attached to an appropriate connector on the back of the computer as well as to the interface conn...

Страница 33: ... system several times in order to complete all of these steps To observe problem indications during the boot routine follow these steps I WKH V VWHP LV RII WXUQ RQ DOO SHULSKHUDOV DQG WKH FRPSXWHU QVHUW WKH HOO LDJQRVWLFV LVNHWWH LQWR WKH GLVNHWWH GULYH DQG UHERRW WKH V VWHP KHFN WKH SRZHU VXSSO IDQ Does the fan run normally Yes Proceed to step 3 No Troubleshoot the system power supply DWFK WKH 1X...

Страница 34: ...tep 6 QVHUW DQRWKHU FRS RI WKH HOO LDJQRVWLFV LVNHWWH LQWR WKH GLV NHWWH GULYH DQG UHERRW WKH V VWHP Does the Diagnostics Menu appear Yes See Running the Dell Diagnostics found later in this chapter No Proceed to the next section Internal Visual Inspection QWHUQDO 9LVXDO QVSHFWLRQ 87 21 HIRUH RX SURFHHG ZLWK WKH LQWHUQDO YLVXDO LQVSHFWLRQ GHVFULEHG LQ WKLV VHFWLRQ HQVXUH WKDW WKH XVHU KDV VDYHG DO...

Страница 35: ...ou need to reseat an expansion card remove the card as described in Expansion Cards in Chapter 4 and then reinsert the card in its connec tor and carefully push it in until fully seated 9HULI WKDW DOO MXPSHUV DUH VHW FRUUHFWO For information about these jumpers see System Board Jumpers in Chapter 1 KHFN DOO FDEOH FRQQHFWRUV LQVLGH WKH FRPSXWHU WR YHULI WKDW WKH DUH ILUPO DWWDFKHG WR WKHLU DSSURSUL...

Страница 36: ...en to appear on the monitor screen followed by a message indicating that the diagnostics is loading Before the diagnostics loads a program tests the portion of main memory RAM required for loading the diagnostics If a RAM error is detected a mes sage appears on the screen telling you which DIMM has failed If no errors are found in RAM the diagnostics loads and the Diagnostics Menu appears This men...

Страница 37: ... POST the system may emit a series of beeps that identifies the problem or that can help you identify a faulty component or assembly Table 3 1 lists the beep codes that may be generated during the POST Most beep codes indicate a fatal error that pre vents the system from completing the boot routine until the indicated condition is corrected When the system emits a beep code record the code and the...

Страница 38: ...e in the first 64 KB of main memory Remove and reseat the DIMMs Reboot the system If the problem persists replace the system board 3 1 1 3 1 2 3 1 3 3 1 4 Slave DMA register failure Master DMA register failure Master interrupt mask register failure Slave interrupt mask register failure Replace the system board 3 2 4 Keyboard controller test failure Check the keyboard cable and con nector for prope...

Страница 39: ...cards are properly seated and then reboot the system 4 3 1 Improperly seated or faulty DIMMs Remove and reseat the DIMMs If the problem persists replace the DIMMs 4 3 3 Defective system board Replace the system board 4 3 4 Time of day clock stopped Replace the battery If the problem persists replace the system board 4 4 1 4 4 2 Super I O controller failure defective system board Parallel port test...

Страница 40: ... registered DIMMs installed Replace one or more DIMMs so that all DIMMs are the same type Attachment failed to respond Diskette drive or hard disk drive controller cannot send data to associated drive Replace the drive s inter face cable Auxiliary device failure Mouse cable connector loose or improperly con nected defective mouse Check the mouse cable connection If the problem persists replace the...

Страница 41: ... protect tab on the diskette Drive not ready Diskette missing from or improperly inserted in dis kette drive Reinsert or replace the diskette Embedded server man agement error Embedded server man agement is not present Embedded server management memory may be temporarily corrupted Shut down the system to clear the memory and then restart the system Gate A20 failure Faulty keyboard controller defec...

Страница 42: ...ed and cor rected a resource conflict when system resources were allocated using the Resource Configuration Utility No action is required Keyboard clock line failure Keyboard failure Keyboard cable connector loose or improperly con nected defective keyboard or defective keyboard mouse control ler defective system board Check the keyboard cable connection Replace the keyboard If the problem persist...

Страница 43: ...Improperly seated or faulty DIMMs Remove and reseat the DIMMs If the problem persists replace the DIMMs Memory tests terminated by keystroke POST memory test termi nated by pressing the Spacebar No action is required No boot device available Faulty diskette diskette drive subsystem hard disk drive hard disk drive sub system or no boot disk in drive A Replace the diskette or hard disk drive If the ...

Страница 44: ... cable and power cable connections to the diskette drive Replace the diskette drive interface cable Reinstall the hard disk drive Check the interface cable and power cable connections to the backplane board ROM bad checksum address Expansion card im properly installed or faulty Reinstall the expansion cards If the problem persists replace the expansion card Sector not found Seek error Defective se...

Страница 45: ... DIMMs If the problem still persists replace the sys tem board Unsupported CPU detected in SLOT n Microprocessor not sup ported by system Install a correct version of the microprocessor in the specified microprocessor connector Unsupported CPU speed in CMOS Microprocessor not sup ported by BIOS Upgrade the BIOS Write fault Write fault on selected drive Faulty diskette or hard disk drive Replace th...

Страница 46: ...fferent patterns are displayed as drive events occur in the system For example in the event of a hard disk drive failure the drive failed pattern appears After the drive is selected for removal the drive being prepared for removal pattern appears followed by the drive ready for insertion or removal pattern After the replacement drive is installed the drive being prepared for operation pattern appe...

Страница 47: ...cators are off Drive being prepared for operation The drive online indicator is on The drive activity light may flash briefly Drive bay empty All three drive status indicators are off Drive predicted failure The drive online indicator is on The drive failure indicator blinks on briefly each second Drive failed The drive online indicator turns off The drive failure indicator blinks off briefly each...

Страница 48: ...3 12 Dell PowerEdge 2300 Systems Service Manual ...

Страница 49: ...ve removed the computer s front bezel and right side cover You can replace or reinstall a part by performing the removal procedure in reverse order unless additional information is provided 5HFRPPHQGHG 7RROV Most of the procedures in this chapter require the use of one or more of the following tools Small flat blade screwdriver Wide flat blade screwdriver 1 and 2 Phillips screwdrivers 1 4 inch nut...

Страница 50: ... RQ WKH FRPSXWHU SHUIRUP WKH IROORZLQJ VWHSV LQ WKH VHTXHQFH OLVWHG 7XUQ RII WKH FRPSXWHU DQG DQ DWWDFKHG SHULSKHUDOV LVFRQQHFW WKH FRPSXWHU DQG DQ DWWDFKHG SHULSKHUDOV IURP WKHLU SRZHU VRXUFHV WR UHGXFH WKH SRWHQWLDO IRU SHUVRQDO LQMXU LVFRQQHFW DQ FRPPXQLFDWLRQV FDEOHV HDU D ZULVW JURXQGLQJ VWUDS DQG FOLS LW WR DQ XQSDLQWHG PHWDO VXUIDFH RQ WKH FRPSXWHU FKDVVLV If a wrist grounding strap is not ...

Страница 51: ...HWHQWV RQ WKH EDFN RI WKH EH HO 3LYRW WKH EH HO GRZQZDUGV VHH LJXUH XQWLO LW LV DW ULJKW DQJOHV WR WKH FRPSXWHU FKDVVLV UDVS WKH EH HO DORQJ WKH HGJH DGMDFHQW WR WKH FRPSXWHU FKDVVLV DQG XQVQDS WKH EH HO WR UHPRYH LW IURP WKH FKDVVLV To replace the bezel make sure that the keylock is in the unlocked position Then snap the tabs at the inside bottom of the computer bezel into the metal catches on th...

Страница 52: ... FRPSXWHU JUDVSLQJ WKH WRS RI WKH FRYHU DW ERWK HQGV 5RWDWH WKH WRS HGJH RI WKH FRYHU DZD IURP WKH FKDVVLV DQG OLIW LW DZD IURP WKH FKDVVLV To replace a side cover fit the cover over the side rail at the bottom of the chas sis and slide it closed To remove the top cover follow these steps 5HPRYH ERWK VLGH FRYHUV 5HPRYH WKH WZR VFUHZV DW WKH IURQW HGJH RI WKH WRS FRYHU VHH LJ XUH 6OLGH WKH WRS FRYH...

Страница 53: ...O WKH LQVHUW ERZV VXIILFLHQWO WR ORRVHQ WKH WDEV RQ WKH VLGHV RI WKH LQVHUW VHH LJXUH 3XOO WKH LQVHUW RXW RI WKH EH HO To replace a plastic insert position the insert over the bay opening from the inside of the bezel and carefully press the insert into place If you need to remove a metal lower drive bay insert from the chassis press the tab on the right side of the insert and pivot the insert away...

Страница 54: ... the front of the computer chassis 5HPRYH WKH VFUHZ KROGLQJ WKH FRQWURO SDQHO DVVHPEO WR WKH IURQW RI WKH FRPSXWHU FKDVVLV VHH LJXUH LIW WKH FRQWURO SDQHO DVVHPEO RXW RI WKH FKDVVLV KRRNV 5HPRYH WKH FRQWURO SDQHO DVVHPEO FDEOH IURP WKH KROH LQ WKH FKDVVLV To replace the control panel assembly slide the slots in the assembly over the upper chassis hooks see Figure 4 4 then slide the assembly down u...

Страница 55: ...ubsections LJXUH ULYH DUGZDUH SCSI hard disk drives diskette drive interface connector FLOPPY Ultra Narrow SCSI host adapter connector SCSI2 SCSI CD ROM drive diskette drive DC power cable diskette drive interface cable Ultra Narrow SCSI cable system board SCSI backplane board hot pluggable backplane shown Ultra2 LVD SCSI cable Ultra2 LVD SCSI host adapter connector SCSI1 power input connector POW...

Страница 56: ...om one of the externally accessible drive bays follow these steps LVFRQQHFW WKH SRZHU FDEOH DQG WKH LQWHUIDFH FDEOH IURP WKH EDFN RI WKH GULYH Be sure to record the power connector number and the location of the interface cable connector 3UHVV LQZDUG WRZDUG WKH FHQWHU RI GULYH RQ WKH WZR GULYH UHOHDVH WDEV DQG VOLGH WKH GULYH RXW RI WKH ED VHH LJXUH 5HPRYH WKH GULYH PRXQWLQJ UDLOV IURP WKH GULYH V...

Страница 57: ...H 6 6 FRQQHFWRU RQ WKH EDFN RI WKH GULYH Some drives use a 50 pin to 68 pin adapter between the SCSI cable and the drive connector Check the back of the drive for an adapter if present remove it and retain it for use on the new drive NOTE When you reinstall a SCSI drive set the SCSI address jumpers and the SCSI bus termination jumpers to the settings you recorded drive release tabs 2 drive mountin...

Страница 58: ...XUH 6OLGH WKH GULYH DVVHPEO RXW RI WKH ED Rotate the assembly to the right so the slots at the back of the drive bracket clear the drive bay opening 5HPRYH WKH IRXU PRXQWLQJ VFUHZV VHFXULQJ WKH GULYH WR WKH GULYH EUDFNHW VHH LJXUH DQG UHPRYH WKH GULYH When installing the 3 5 inch drive assembly make sure that the slots at the back of the drive bracket engage the tabs at the back of the bay The bac...

Страница 59: ... 5 RQ WUROOHU KRVW DGDSWHU FDUG 5HPRYLQJ D GULYH LQ WKLV VLWXDWLRQ ZLOO UHVXOW LQ D ORVV RI GDWD RU KRW SOXJJDEOH 6 6 KDUG GLVN GULYHV ZDLW XQWLO WKH GULYH VWD WXV LQGLFDWRUV DGMDFHQW WR WKH GULYH ED VLJQDO WKDW WKH GULYH PD EH UHPRYHG VDIHO If the drive has been online the drive status indicators will flash sequen tially as the drive is powered down When all indicators are turned off the drive is...

Страница 60: ...led See Figures 1 11 through 1 13 for layouts of the available SCSI backplane boards RRVHQ WKH WKXPEVFUHZ RQ WKH EDFNSODQH ERDUG 6OLGH WKH EDFNSODQH ERDUG DZD IURP WKH V VWHP ERDUG DERXW D TXDUWHU LQFK DQG OLIW LW RII WKH VKDSHG PRXQWLQJ WDEV RQ WKH KDUG GLVN GULYH FDJH 7R UHPRYH WKH KDUG GLVN GULYH LQGLFDWRU SDQHO KRW SOXJJDEOH EDFNSODQH ERDUG RQO ORRVHQ WKH WKXPEVFUHZ 7KHQ VOLGH WKH SDQHO DERXW ...

Страница 61: ...nnect it 3UHVV WRZDUG WKH FKDVVLV DQG KROG WKH FOLS RQ WKH EDFN RI WKH FRP SXWHU ZKLOH SUHVVLQJ WKH UHOHDVH OHYHU RQ WKH FOLS LQVLGH WKH FRPSXWHU VHH LJXUH WKHQ URWDWH WKH ODWFK DZD IURP WKH H SDQVLRQ FDUG EUDFNHW 87 21 R QRW DWWHPSW WR IUHH WKH H SDQVLRQ FDUG EUDFNHW E XVLQJ D WRRO WR IRUFH WKH ODWFK WR WKH VLGH UDVS WKH H SDQVLRQ FDUG E LWV FRUQHUV DQG FDUHIXOO UHPRYH LW IURP WKH H SDQVLRQ FDUG ...

Страница 62: ...UG FRQQHFWRU 32 5 VHH LJXUH WKH H WHUQDOO DFFHVVLEOH GULYHV DQG WKH 6 6 EDFNSODQH ERDUG VHH LJXUH Be sure to record the connector number and plug location for each power cable 5HPRYH WKH WZR SRZHU VXSSO PRXQWLQJ VFUHZV VHH LJXUH 6OLGH WKH SRZHU VXSSO IRUZDUG DERXW DQ LQFK WR FOHDU WKH WRS HGJH RI WKH FKDVVLV WKHQ OLIW LW RXW RI WKH FRPSXWHU When you reinstall the power supply slide it toward the b...

Страница 63: ...V a Push the plunger of each of the push fasteners toward the back of the chassis using a small flat blade screwdriver or another small flat object b Pull the plungers completely out of the push fasteners on the back wall of the chassis The back fan is mounted using four fasteners The front fan is held in place by two tabs on its left side and two push fasteners on the right back wall of chassis s...

Страница 64: ...ers New push fasteners have the plunger inserted part way into the barrel To install the back fan align the mounting holes in the fan with the holes in the chassis wall To install the front fan slide the left side under the two chassis tabs and align the mounting holes on the right Insert each push fastener completely then push in the plunger to lock the fastener ...

Страница 65: ...t DIMM_D speed and configuration jumpers fan connectors FAN1 FAN2 front of system board primary microprocessor PROCESSOR 1 ISA expansion card connectors ISA5 top and ISA6 primary PCI expansion card connectors PCI1 top through PCI4 power input connector POWER1 secondary PCI expansion card connectors PCI5 top and PCI6 Ultra2 LVD SCSI connector SCSI1 chassis intrusion switch connector INTRUS2 SCSI ba...

Страница 66: ... lift the DIMM away from the socket LJXUH 00 QVWDOODWLRQ To replace a DIMM press outward on the securing clips at each end of the socket until they snap open step 1 in Figure 4 16 Orient the DIMM to the socket and press down on the outer edges of the DIMM with your thumbs while pulling up on the securing clips until they lock around the ends of the DIMM step 2 in Figure 4 16 ejectors notches 1 2 e...

Страница 67: ... RSHUDWLRQV H VXUH WKDW LW KDV KDG VXIILFLHQW WLPH WR FRRO EHIRUH WRXFKLQJ LW KHQ KDQGOLQJ WKH 6 FDUWULGJH DQG KHDW VLQN DVVHPEO WDNH FDUH WR DYRLG VKDUS HGJHV RQ WKH KHDW VLQN 3UHVV WKH 6 FDUWULGJH UHOHDVH ODWFKHV WRZDUG WKH FDUWULGJH XQWLO WKH VQDS LQWR SRVLWLRQ DV VKRZQ LQ LJXUH LJXUH 6 DUWULGJH 5HOHDVH DWFKHV 5HPRYH WKH WZR UHWHQWLRQ SLQV IURP WKH 6 FDUWULGJH DQG KHDW VLQN DVVHPEO VHH LJXUH re...

Страница 68: ...or 3XOO RXW WKH FDUWULGJH UHOHDVH ODWFKHV XQWLO WKH VQDS LQWR SODFH To install an SEC cartridge and heat sink assembly make sure that the car tridge release latches have been pulled out Slide the cartridge into the guide bracket assembly and firmly seat the assembly If installing a second SEC cartridge and heat sink assembly remove the termi nator card as described in the next subsection Terminato...

Страница 69: ...FOLS IURP WKH JXLGH EUDFNHW DVVHPEO Using the thumb and forefinger of each hand pinch the tabs at each end of the cover see Figure 4 19 and then lift the clip straight up 5HPRYH WKH WHUPLQDWRU FDUG Hold the card by its edges and lift the card straight up from the guide bracket assembly retaining clip terminator card guide bracket assembly tabs 2 ...

Страница 70: ...FWLQJ REMHFW VXFK DV D SODVWLF VFUHZ GULYHU To replace the system battery orient the new battery with the facing up Insert the battery into its socket and snap it into place Compare the system configuration information with the copy of the system configuration settings you made in step 1 Restore any system configuration information that was lost while the battery was replaced 51 1 7KHUH LV D GDQJH...

Страница 71: ...w these steps LVFRQQHFW DOO FDEOHV IURP WKHLU FRQQHFWRUV DW WKH EDFN RI WKH FRPSXWHU Be sure to record where each cable is attached 5HPRYH DQ H SDQVLRQ FDUGV LVFRQQHFW DOO FDEOHV IURP WKH V VWHP ERDUG 5HPRYH WKH OHIW VLGH FRPSXWHU FRYHU 5HPRYH WKH WKUHH VFUHZV IURP WKH V VWHP ERDUG PRXQWLQJ SODWH DVVHPEO VHH LJXUH 6OLGH WKH V VWHP ERDUG DVVHPEO IRUZDUG DERXW D KDOI LQFK URWDWH LW DZD IURP WKH WRS ...

Страница 72: ...G WKH IURQW RI WKH FRPSXWHU DV VKRZQ LQ LJXUH WR GLVHQJDJH WKH V VWHP ERDUG PRXQWLQJ KRRNV LIW WKH V VWHP ERDUG RXW RI WKH V VWHP ERDUG PRXQWLQJ EUDFNHW If you are replacing the system board remove the DIMMs SEC cartridge and heat sink assembly terminator card and guide bracket assemblies and install them on the replacement board Verify that the jumper settings on the new system board are correct ...

Страница 73: ...ps 5HPRYH WKH V VWHP ERDUG DVVHPEO 5HPRYH DQ WHUPLQDWRU FDUG LI QHFHVVDU 5HPRYH DQ 6 FDUWULGJH DQG KHDW VLQN DVVHPEO LI QHFHVVDU RRVHQ WKH IRXU FDSWLYH QXWV WKDW VHFXUH WKH JXLGH EUDFNHW DVVHP EO WR WKH V VWHP ERDUG VHH LJXUH LIW XS WKH DVVHPEO WR UHPRYH LW IURP WKH IRXU WKUHDGHG SRVWV guide bracket assembly captive nuts 4 threaded posts 4 ...

Страница 74: ...4 26 Dell PowerEdge 2300 Systems Service Manual ...

Страница 75: ... Dell PowerEdge 2300 Systems User s Guide To enter the System Setup program follow these steps 7XUQ RQ RU UHERRW WKH V VWHP 3UHVV WUO OW QWHU LPPHGLDWHO DIWHU WKH PRQLWRU GLV SOD V WKH PHVVDJH Press CTRL ALT ENTER for System Setup If you wait too long the operating system begins to load into memory the message disappears and you cannot enter the System Setup program Let the system complete the loa...

Страница 76: ...t or right arrow key Changes take effect immediately BIOS Version XXX This category sets whether keyboard related error messages are reported at system startup Tab Shift Tab change fields Time 13 17 02 Reserved Memory CPU Speed Num Lock Reset Button Processor 1 Processor 2 Fan Speed System Alert None 333 MHz On Enabled A0 Not Installed Full Speed Fault Keyboard Errors Boot Sequence Scan Sequence S...

Страница 77: ...tivated at boot Reset Button Enables or disables the Reset button on the front bezel Processor 1 Processor 2 Displays status of each microprocessor slot in the computer Fan Speed Sets the fan to full speed or a lower noise reduction speed System Alert Sets the system alert to indicate fault default or warning conditions Keyboard Errors Enables or disables reporting of keyboard errors during POST B...

Страница 78: ...ts as an AT compatible unidirectional or PS 2 compatible bidirectional port Diskette Controls operation of the system s built in dis kette controller Speaker Enables or disables the built in speaker Primary SCSI Secondary SCSI Turns on default or off the built in PCI SCSI controller and determines if it is scanned as a boot drive Processor Displays microprocessor type and speed Level 2 Cache Displ...

Страница 79: ...ront panel indicators 1 3 orientation 1 2 switches and controls illustrated 3 10 technical specifications 1 16 configuration guidelines SCSI drives 1 6 configuration jumpers descriptions 1 14 locations 1 11 1 13 4 17 connectors DC power 1 7 expansion card 4 17 locations 1 11 4 17 control panel assembly removal 4 6 controls 3 10 DC power 1 9 cables illustrated 1 9 connectors 1 7 distribution diagra...

Страница 80: ...ble drive bays 1 4 externally accessible drives removal 4 8 4 10 front bezel insert removal 4 5 removal 4 3 front panel features 1 3 guide bracket assembly removal 4 25 hard disk drives SCSI bracket removal 4 11 configurations 1 6 ID numbers 1 6 indicator panel 3 10 location 4 7 help getting 2 6 I O connections 1 3 ID numbers for SCSI devices 1 6 indicators front panel 1 3 hard disk drive 3 10 ini...

Страница 81: ...s eliminating 2 5 6 SCSI backplane board about 1 6 SCSI configuration guidelines 1 6 SCSI controller integrated 1 5 SCSI devices CD ROM drive 1 6 ID numbers 1 6 indicator codes 3 10 termination 1 7 SCSI hard disk drives See drives SCSI devices SCSI host adapters integrated Adaptec AIC 7860 1 6 integrated Adaptec AIC 7890 1 5 SEC cartridge and heat sink removal 4 19 server management features 1 5 s...

Страница 82: ...ecifications 1 16 termination on SCSI devices 1 7 terminator card removal 4 21 troubleshooting boot routine observing 2 3 external visual inspection 2 2 initial procedures 2 1 initial user contact 2 1 internal visual inspection 2 4 8 user contact initial 2 1 9 video controller integrated 1 5 visual inspection external 2 2 internal 2 4 ...

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Страница 84: ... ZZZ GHOO FRP 3 1 3ULQWHG LQ WKH 8 6 ...

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