Table 30. Diagnostic LED behavior (continued)
Blinking pattern
Problem description
Suggested resolution
Amber
White
●
If problem persists,
replace the memory
module.
2
6
System board / Chipset
Error / Clock failure / Gate
A20 failure / Super I/O
failure / Keyboard controller
failure
●
Flash latest BIOS version
●
If problem persists,
replace the system board.
3
1
CMOS battery failure
●
Reset the CMOS battery
connection.
●
If problem persists,
replace the RTS battery.
3
2
PCI or Video card/chip failure
Replace the system board.
3
3
BIOS Recovery image not
found
●
Flash latest BIOS version
●
If problem persists,
replace the system board.
3
4
BIOS Recovery image found
but invalid
●
Flash latest BIOS version
●
If problem persists,
replace the system board.
3
5
Power rail failure
●
EC ran into power
sequencing failure.
●
If problem persists,
replace the system board.
3
6
SBIOS Flash corruption
●
Flash corruption detected
by SBIOS
●
If problem persists,
replace the system board.
3
7
Intel ME (Management
Engine) Error
●
Timeout waiting on ME to
reply to HECI message
●
If problem persists,
replace the system board.
4
2
CPU Power Cable Connection
Issue
Recovering the operating system
When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell
SupportAssist OS Recovery.
Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows operating
system. It consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating
system. It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its
factory state.
You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their
primary operating system due to software or hardware failures.
For more information about the Dell SupportAssist OS Recovery, see
Dell SupportAssist OS Recovery User's Guide
at
www.dell.com/serviceabilitytools
. Click
SupportAssist
and then, click
SupportAssist OS Recovery
.
Troubleshooting
87
Содержание OptiPlex 7090 Small Form Factor
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