Figure 289:
Install Update
Table 192:
Install Update dialog box buttons and descriptions
Container
Description
Close
Click on this button to close the dialog box.
Clear &
Close
Click on this button to delete the log messages and close the popup. This will also remove the
corresponding row from the Firmware & Patch Updates table.
Reboot
This button appears only for the updates requiring a reboot to complete the installation. Click on this
button to initiate a reboot of the server.
Delete the log messages (using the
Clear & Close
button on the Install Update dialog box) for a failed install. After
the log messages are cleared, attempt the install again.
System Events (as seen on the
Monitoring > Event Viewer
page) show records for events, such as communication
failures with webservice, successful or failed download of updates, and successful or failed installation of updates.
The ClearPass Policy Manager server contacts the webservice server every hour in the background to download any
newly available Posture & Profile Data Updates and every time the Software Updates page is visited for a current list
of Firmware & Patch Updates. The webservice itself is refreshed with the Antivirus and Antispyware data hourly,
with Windows Updates daily, and with Fingerprint data, Firmware & Patches as and when new ones are available.
Updating the Policy Manager Software
By way of background, the Policy Manager Publisher node acts as master. Administration, configuration, and
database write operations are allowed only on this master node. The Policy Manager appliance defaults to a Publisher
node unless it is made a Subscriber node. A Policy Manager cluster can contain only one Publisher node. Cluster
commands can be used to change the state of the node, hence the Publisher can be made a Subscriber.
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