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Getting Help

159

Getting Help

Obtaining Assistance

CAUTION:

If you need to remove the computer cover, first disconnect the

computer power and modem cables from all electrical outlets.

If you experience a problem with your computer, you can complete the
following steps to diagnose and troubleshoot the problem:

See "Troubleshooting" on page 87 for information and procedures that
pertain to the problem your computer is experiencing.

See "Dell Diagnostics" on page 87 for procedures on how to run
Dell Diagnostics.

Fill out the "Diagnostics Checklist" on page 163.

Use Dell's extensive suite of online services available at Dell Support
(

support.dell.com

) for help with installation and troubleshooting

procedures. See "Online Services" on page 160 for a more extensive list of
Dell Support online.

If the preceding steps have not resolved the problem, see "Contacting
Dell" on page 164.

NOTE:

Call Dell Support from a telephone near or at the computer so that the

support staff can assist you with any necessary procedures.

NOTE:

Dell's Express Service Code system may not be available in all countries.

When prompted by Dell's automated telephone system, enter your Express
Service Code to route the call directly to the proper support personnel. If you
do not have an Express Service Code, open the

Dell Accessories

folder,

double-click the

Express Service Code

icon, and follow the directions.

For instructions on using the Dell Support, see "Technical Support and
Customer Service" on page 160.

NOTE:

Some of the following services are not always available in all locations

outside the continental U.S. Call your local Dell representative for information on
availability.

book.book Page 159 Tuesday, October 7, 2008 6:00 PM

Содержание M1330 - XPS - Core 2 Duo 1.83 GHz

Страница 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell XPS M1330 Owner s Manual Model PP25L ...

Страница 2: ... Trademarks used in this text Dell the DELL logo XPS Wi Fi Catcher and Dell MediaDirect are trademarks of Dell Inc Intel is a registered trademark and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a registered...

Страница 3: ...View 20 Left Side View 24 Right Side View 26 Back View 28 Bottom View 29 2 Setting Up Your Computer 31 Connecting to the Internet 31 Setting Up Your Internet Connection 32 Transferring Information to a New Computer 33 Microsoft Windows Easy Transfer 33 Setting Up a Printer 33 Printer Cable 34 Connecting a USB Printer 34 ...

Страница 4: ...8 Commonly Used Options 38 Cleaning Your Computer 40 Computer Keyboard and Display 40 Touch Pad 41 Mouse 41 Media 42 4 Using the Keyboard and Touch Pad 43 Numeric Keypad 43 Key Combinations 43 System Functions 43 Display Functions 43 Battery 43 Power Management 44 Microsoft Windows Logo Key Functions 44 Dell QuickSet Key Combinations 44 Adjusting Keyboard Settings 44 Touch Pad 45 Customizing the T...

Страница 5: ...rformance 49 Checking the Battery Charge 50 Dell QuickSet Battery Meter 50 Microsoft Windows Battery Meter 51 Charge Gauge 51 Low Battery Warning 52 Conserving Battery Power 52 Configuring Power Management Settings 52 Using the Sleep Power State 53 Charging the Battery 53 Replacing the Battery 54 Storing a Battery 55 7 Using Multimedia 57 Playing Media 57 Playing Media Using Dell Travel Remote Opt...

Страница 6: ...t 63 Connecting Your Computer to a TV Using the HDMI Connector 64 Enabling the Display Settings for a TV 64 Enabling the Audio Settings for a TV 65 8 Using ExpressCards 67 ExpressCard Blanks 67 Installing an ExpressCard 68 Removing an ExpressCard or Blank 69 9 Using the Memory Card Reader 71 Memory Card Blanks 71 Installing a Memory Card 71 Removing a Memory Card or Blank 72 ...

Страница 7: ...outer and a Broadband Modem 75 Connecting to a WLAN 77 Mobile Broadband or Wireless Wide Area Network 78 What You Need to Establish a Mobile Broadband Network Connection 78 Checking Your Dell Mobile Broadband Card 79 Connecting to a Mobile Broadband Network 80 Enabling Disabling the Dell Mobile Broadband Card 80 Dell Wi Fi Catcher Network Locator 81 11 Securing Your Computer 83 Security Cable Lock...

Страница 8: ...problems 96 E Mail Modem and Internet Problems 96 Error Messages 98 ExpressCard Problems 103 IEEE 1394 Device Problems 103 Keyboard Problems 104 External Keyboard problems 104 Unexpected characters 105 Lockups and Software Problems 105 The computer does not start 105 The computer stops responding 105 A program stops responding or crashes repeatedly 106 A program is designed for an earlier Microsof...

Страница 9: ...13 No sound from headphones 113 Touch Pad or Mouse Problems 113 Video and Display Problems 114 If the display is blank 114 If the display is difficult to read 115 If only part of the display is readable 116 Drivers 116 What Is a Driver 116 Identifying Drivers 117 Reinstalling Drivers and Utilities 117 Troubleshooting Software and Hardware Problems in the Windows Vista Operating System 119 Restorin...

Страница 10: ...ving the Hinge Covers and Center Control Cover 132 Replacing the Hinge Covers and Center Control Cover 134 Keyboard 135 Removing the Keyboard 135 Replacing the Keyboard 136 Memory 137 Removing the DIMM 1 Memory Module 137 Replacing the DIMM 1 Memory Module 139 Removing the DIMM 2 Memory Module 140 Replacing the DIMM 2 Memory Module 142 Subscriber Identity Module 144 Wireless Mini Cards 144 Removin...

Страница 11: ... Coin Cell Battery 153 Replacing the Coin Cell Battery 153 14 Dell QuickSet 155 15 Traveling With Your Computer 157 Identifying Your Computer 157 Packing the Computer 157 Travel Tips 158 Traveling by Air 158 16 Getting Help 159 Obtaining Assistance 159 Technical Support and Customer Service 160 DellConnect 160 Online Services 160 AutoTech Service 161 Automated Order Status Service 161 Problems Wit...

Страница 12: ... Contacting Dell 164 17 Specifications 165 A Appendix 173 Dell Technical Support Policy U S Only 173 Definition of Dell Installed Software and Peripherals 173 Definition of Third Party Software and Peripherals 174 FCC Notice U S Only 174 FCC Class B 174 Macrovision Product Notice 175 Glossary 177 Index 195 ...

Страница 13: ...System Software NSS Drivers and Utilities Media Documentation and drivers are already installed on your computer You can use the Drivers and Utilities media to reinstall drivers see Reinstalling Drivers and Utilities on page 117 or run the Dell Diagnostics see Dell Diagnostics on page 87 Readme files may be included on your Drivers and Utilities media to provide last minute updates about technical...

Страница 14: ...ns U S only Safety instructions Regulatory information Ergonomics information End User License Agreement Dell Product Information Guide How to set up my computer Setup Diagram NOTE The appearance of your setup diagram may vary What Are You Looking For Find It Here ...

Страница 15: ...puter Use the Service Tag to identify your computer when you use support dell com or contact support Enter the Express Service Code to direct your call when contacting support NOTE As an increased security measure the newly designed Microsoft Windows license label incorporates a missing portion or hole to discourage removal of the label What Are You Looking For Find It Here ...

Страница 16: ... NSS If you reinstall the operating system on your computer you should also reinstall the NSS utility NSS automatically detects your computer and operating system and installs the updates appropriate for your configuration providing critical updates for your operating system and support for Dell 3 5 inch USB floppy drives Intel processors optical drives and USB devices NSS is necessary for correct...

Страница 17: ...w to use Windows Vista How to work with programs and files How to personalize my desktop Windows Help and Support 1 Click the Windows Vista Start button and then click Help and Support 2 In Search Help type a word or phrase that describes your problem and then press Enter or click the magnifying glass 3 Click the topic that describes your problem 4 Follow the instructions on the screen Information...

Страница 18: ...al operating state Dell PC Restore may not ship with your computer Operating System Installation Media If you received operating system media with your computer you can use it to restore your operating system For more information see Restoring Your Microsoft Windows Vista Operating System on page 120 After you reinstall your operating system use the Drivers and Utilities media to reinstall drivers...

Страница 19: ...igurations To determine your computer s video controller configuration 1 Click Start and then click Help and Support 2 Under Pick a Task click Use Tools to view your computer information and diagnose problems 3 Under My Computer Information select Hardware From the My Computer Information Hardware screen you can view the type of video controller installed in your computer as well as the other hard...

Страница 20: ...play 4 media control buttons 5 keyboard 6 fingerprint reader optional 7 8 in 1 memory reader 8 microphone connector 9 audio connectors 10 touch pad buttons 11 touch pad 12 media direct button 13 power button 14 dual digital microphones optional 3 4 13 2 5 12 10 8 7 6 14 9 11 1 ...

Страница 21: ...on configuration selections that you made when ordering your computer your computer may not include a camera DISPLAY For more information about your display see Using the Display on page 47 MEDIA CONTROL BUTTONS Control CD DVD and Media Player playback KEYBOARD For more information about the keyboard see Using the Keyboard and Touch Pad on page 43 Eject Play the next track Play the previous track ...

Страница 22: ...are digital photos music and videos stored on a memory card The computer ships with a plastic blank installed in the slot The 8 in 1 memory card reader reads the following digital memory cards Secure Digital SD memory card SDIO card MultiMediaCard MMC Memory Stick Memory Stick PRO xD Picture Card Hi Speed SD Hi Density SD MICROPHONE AND AUDIO CONNECTORS TOUCH PAD BUTTONS Use these buttons much lik...

Страница 23: ...oid losing data turn off your computer by performing a Microsoft Windows operating system shutdown rather than by pressing the power button If the computer stops responding press and hold the power button until the computer turns off completely may take several seconds DUAL DIGITAL MICROPHONES Built in microphone for conferencing and chat DEVICE STATUS LIGHTS The blue lights located above the keyb...

Страница 24: ...ble wireless networking use the wireless switch For details see Right Side View on page 26 Turns on when Bluetooth Wireless Technology is enabled NOTE The light turns on only if you ordered Bluetooth Wireless Technology with your computer For more information see the documentation that came with your Bluetooth Wireless Technology To turn off only the Bluetooth wireless technology functionality rig...

Страница 25: ...rldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firmly but gently to help prevent damage to the cable VIDEO CONNECTOR 1 AC ...

Страница 26: ...deo and audio IEEE 1394 CONNECTOR Connects devices supporting IEEE 1394 high speed transfer rates such as some digital video cameras HARD DRIVE Stores software and data Right Side View Connects the computer to a network The two lights next to the connector indicate status and activity for wired network connections For information on using the network adapter see the device user s guide supplied wi...

Страница 27: ... can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth Wireless Technology For information about Dell QuickSet see Dell QuickSet on page 155 For information on how to scan for wireless networks in your vicinity see Dell Wi Fi Catcher Network Locator on page 81 LED INDICATOR Lights up when your are connected to a WLAN WI FI CATCHER NETWO...

Страница 28: ...n on when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire 1 battery 2 air vents 1 2 ...

Страница 29: ...on page 49 BATTERY RELEASE LATCH Releases the battery see Replacing the Battery on page 54 for instructions BATTERY CHARGE HEALTH GAUGE Provides information on the battery charge see Checking the Battery Charge on page 50 1 battery 2 battery release latch 3 battery charge health gauge 4 memory module coin cell battery compartment 5 wireless mini card compartment 2 3 4 1 5 ...

Страница 30: ... the compartment that contains the DIMM 1 and DIMM 2 memory modules and the coin cell battery For additional information see Adding and Replacing Parts on page 127 WIRELESS MINI CARD COMPARTMENT Compartment for WLAN WWAN or FCM Mini Cards see Wireless Mini Cards on page 144 ...

Страница 31: ...n system Dial up connections that provide Internet access through a telephone line Dial up connections are considerably slower than DSL cable and satellite modem connections Wireless Wide Area Network WWAN or Mobile Broadband technology provides a connection to the Internet using cellular technology at broadband rates Wireless Local Area Network WLAN connections that provide Internet access using ...

Страница 32: ...the Connect to the Internet wizard can help you obtain one If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP 1 Save and close any open files and exit any open programs 2 Click Start and then click Control Panel 3 Under Network and Internet click Connect to the Internet The Connect to the Internet window appears 4 Click Broadband PPP...

Страница 33: ...Accessories System Tools Windows Easy Transfer 2 In the User Account Control dialog box click Continue 3 Click Next 4 Click Start a new transfer or Continue a transfer in progress 5 Follow the instructions in the Windows Easy Transfer wizard Setting Up a Printer NOTICE Complete the operating system setup before you connect a printer to the computer See the documentation that came with the printer ...

Страница 34: ...ter cable at the same time you purchased your computer the cable may arrive in the computer s shipping box Connecting a USB Printer NOTE You can connect USB devices while the computer is turned on 1 Complete the operating system setup if you have not already done so 2 Attach the USB printer cable to the USB connectors on the computer and the printer The USB connectors fit only one way 1 USB connec...

Страница 35: ...age to your computer from voltage spikes that can occur during electrical storms or after power interruptions Some surge protector manufacturers include warranty coverage for certain types of damage Carefully read the device warranty when choosing a surge protector A device with a higher joule rating offers more protection Compare joule ratings to determine the relative effectiveness of different ...

Страница 36: ...ensure maximum battery operating time connect only your computer to a UPS Connect other devices such as a printer to a separate power strip that provides surge protection A UPS protects against power fluctuations and interruptions UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted The battery charges while AC power is available See the UPS...

Страница 37: ...r computer password To verify information about the computer s current configuration such as the amount of system memory After you set up the computer run system setup to familiarize yourself with your system configuration information and optional settings You may want to write down the information for future reference The system setup screens display the current setup information and settings for...

Страница 38: ... the computer appear less bright The upper right corner of the screen displays help information for the currently highlighted option the lower right corner displays information about the computer System setup key functions are listed across the bottom of the screen Commonly Used Options Certain options require that you reboot the computer for new settings to take effect Changing the Boot Sequence ...

Страница 39: ...device and press u to move the device up the list or d to move a device down the list Boot sequence changes take effect as soon as you save the changes and exit the system setup program Performing a One Time Boot You can set a one time only boot sequence without entering the system setup program you can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on yo...

Страница 40: ...ollow the instructions that are included with the product Moisten a soft lint free cloth with either water or a display cleaner Do not use alcohol or an ammonia based cleaner Wipe the display gently working from the center to the edges until it is clean and any fingerprints are removed Do not use excessive pressure NOTICE To prevent damage to the antiglare coating do not wipe the display with soap...

Страница 41: ...reen cursor skips or moves abnormally clean the mouse Cleaning a Non Optical Mouse 1 Clean the outside casing of the mouse with a cloth moistened with a mild cleaning solution 2 Turn the retainer ring on the underside of your mouse counterclockwise and then remove the ball 3 Wipe the ball with a clean lint free cloth 4 Blow carefully into the ball cage or use a can of compressed air to dislodge du...

Страница 42: ...a try cleaning the discs 1 Hold the disc by its outer edge You can also touch the inside edge of the center hole NOTICE To help prevent damage to the surface do not wipe in a circular motion around the disc 2 With a soft lint free cloth gently wipe the bottom of the disc the unlabeled side in a straight line from the center to the outer edge of the disc For stubborn dirt try using water or a dilut...

Страница 43: ...Shift Esc Opens the Task Manager window Fn F8 Displays icons representing all currently available display options display only external monitor or projector only both display and projector etc Highlight the desired icon to switch the display to that option Fn and up arrow key Increases brightness on the integrated display only not on an external monitor Fn and down arrow key Decreases brightness o...

Страница 44: ... management mode You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window see Configuring Power Management Settings on page 52 Windows logo key and m Minimizes all open windows Windows logo key and Shift m Restores all minimized windows This key combination functions as a toggle to restore minimized windows...

Страница 45: ... on the surface of the touch pad or use your thumb to press the left touch pad button To select and move or drag an object position the cursor on the object and tap twice on the touch pad On the second tap leave your finger on the touch pad and move the selected object by sliding your finger over the surface To double click an object position the cursor on the object and tap twice on the touch pad...

Страница 46: ...touch pad or adjust the touch pad settings 1 Click Start and then click Control Panel 2 Click Hardware and Sound 3 Click Mouse 4 In the Mouse Properties window Click the Device Select tab to disable the touch pad Click the Touch Pad tab to adjust touch pad settings 5 Click OK to save the settings and close the window ...

Страница 47: ... the Brightness Meter may appear but the brightness level on the external device does not change Switching the Video Image From Your Computer Display To a Projector When you start the computer with an external device such as an external monitor or projector attached and turned on the image may appear on either the computer display or the external device Press Fn F8 to switch the video image betwee...

Страница 48: ...ivers which are designed to offer the best performance with your Dell installed operating system These drivers are available on the Drivers and Utilities CD optional or via the web at support dell com If you choose a resolution or color palette that is higher than the display supports the settings adjust automatically to the closest supported values To set the display resolution and refresh rate f...

Страница 49: ... NOTE Battery operating time the time the battery can hold a charge decreases over time Depending on how often the battery is used and the conditions under which it is used you may need to purchase a new battery during the life of your computer NOTE It is recommended that you connect your computer to an electrical outlet when writing to media Battery operating time varies depending on operating co...

Страница 50: ...ION Misuse of the battery may increase the risk of fire or chemical burn Do not puncture incinerate disassemble or expose the battery to temperatures above 65 C 149 F Keep the battery away from children Handle damaged or leaking batteries with extreme care Damaged batteries may leak and cause personal injury or equipment damage Checking the Battery Charge You can check the battery charge on your c...

Страница 51: ...ry charge gauge to illuminate the charge indicator lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights are on the battery has no charge Check the Battery Health NOTE You can check battery health in one of two ways by using the charge gauge on the battery as describ...

Страница 52: ...gely determined by the number of times the battery is used and recharged Configure the power management settings using either Dell QuickSet or Microsoft Windows Power Options to optimize your computer s power usage see Configuring Power Management Settings on page 52 Use the Sleep power state when you leave the computer unattended for long periods of time see Using the Sleep Power State on page 53...

Страница 53: ... the battery in the computer for as long as you like The battery s internal circuitry prevents the battery from overcharging When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet the computer checks the battery charge and temperature If necessary the AC adapter then charges the battery and maintains the battery charge If ...

Страница 54: ...es from the computer NOTICE You must remove all external cables from the computer to avoid possible connector damage NOTICE If you choose to replace the battery with the computer in Sleep state you have up to 1 minute to complete the battery replacement before the computer shuts down and loses any unsaved data To remove the battery 1 If the computer is connected to a docking device docked undock i...

Страница 55: ...ry Remove the battery when you store your computer for an extended period of time A battery discharges during prolonged storage After a long storage period recharge the battery fully see Charging the Battery on page 53 before you use it ...

Страница 56: ...56 Using a Battery ...

Страница 57: ...el side up in the drive opening To format media for storing or copying data see the media software that came with your computer NOTE Ensure that you follow all copyright laws when copying media A CD drive includes the following basic buttons 1 drive opening Play Move backward within the current track Pause Move forward within the current track Stop Go to the previous track Eject Go to the next tra...

Страница 58: ...ecified computers For more details refer to the Dell Support website at support dell com To play media using Dell Travel Remote 1 Install a coin cell battery into your remote control 2 Launch Windows Vista Media Center from Start Programs 3 Use the remote control buttons to play media Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode G...

Страница 59: ...rrow Up 3 OK Enter Select 4 Arrow Right 5 Arrow Down 6 Play Pause 7 Forward 8 Skip Forward 9 Stop 10 Skip Back 11 Reverse 12 Back 13 Arrow Left 14 Mute 15 Volume Down 16 Page Down 17 Volume Up 18 Page Up 1 2 3 4 5 6 7 8 9 14 13 12 11 10 17 15 18 16 ...

Страница 60: ...al DVDs have copyright protection and cannot be copied using Roxio Creator 1 Click Start All Programs Roxio Creator Projects Copy 2 Under the Copy tab click Copy Disc 3 To copy a CD or DVD If you have one optical drive insert the source disc into the drive ensure that the settings are correct and then click the Copy Disc button to continue The computer reads your source disc and copies the data to...

Страница 61: ...d during the final stage of the disc creation process Use blank DVD RW media if you plan to erase rewrite or update information on that disc later CD Writable DVD ROM Drives DVD Writable Drives Helpful Tips Use CD Rs to burn music CDs that you want to play in regular stereos CD RWs do not play in most home or car stereos Music MP3 files can be played only on MP3 players or on computers that have M...

Страница 62: ...xer 3 Click and drag the bar to slide it up or down to increase or decrease the volume For more information on volume control options click Help in the Volume Mixer window The Volume Meter displays the current volume level including mute on your computer Either click the QuickSet icon in the notification area and select or deselect Disable On Screen Volume Meter or press the volume control buttons...

Страница 63: ...you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application NOTE You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard drive You need the installation software to reinstall Dell MediaDirect Contact Dell for assistance see Contacting Dell on page 164 For more information on using Dell MediaDirect use the Help menu in...

Страница 64: ...NOTE The HDMI cable may not ship with your computer The cable can be purchased from Dell 1 Plug one end of the HDMI cable into the HDMI output connector on your computer See your Owners Manual for the location of the HDMI connector 2 Plug the other end of the HDMI cable into the HDMI input connector on your HDMI TV Enabling the Display Settings for a TV 1 Click Start click Control Panel and then c...

Страница 65: ...e displays ensuring that the display settings are correct for your selection Enabling the Audio Settings for a TV 1 Click Start click Control Panel and then click Sound 2 Under Sound click the Playback tab NOTE The default playback device is indicated with a green check mark 3 If the HDMI device is not the default device select it click the Set Default button and then click OK CAUTION When you hav...

Страница 66: ...66 Using Multimedia ...

Страница 67: ...e 34 mm and 54 mm card slots The 54 mm card only fits into a 54 mm card slot See Specifications on page 165 for information on supported ExpressCards NOTE An ExpressCard is not a bootable device ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot Blanks protect unused slots from dust and other particles Save the blank for use when no ExpressCard is insta...

Страница 68: ...w the safety instructions in the Product Information Guide NOTICE When installing or removing an express card please do not push express card and latch simultaneously This action will damage express card reader To install an ExpressCard 1 Hold the card with the top side of the card facing up 2 Slide the card into the slot until the card is completely seated in its connector If you encounter too mu...

Страница 69: ...the Product Information Guide NOTICE When installing or removing an express card please do not push express card and latch simultaneously This action will damage express card reader Press the card or blank into the slot to release it Save a blank to use when no ExpressCard is installed in a slot Blanks protect unused slots from dust and other particles ...

Страница 70: ...70 Using ExpressCards ...

Страница 71: ...ard reader Blanks protect unused slots from dust and other particles Save the blank for use when no memory card is installed in the slot blanks from other computers may not fit your computer Remove the blank before installing a memory card To remove the blank see Removing a Memory Card or Blank on page 72 Installing a Memory Card You can install a memory card in the computer while the computer is ...

Страница 72: ...e do not force the card Check the card orientation and try again The computer recognizes the memory card and automatically loads the appropriate device driver If the configuration program tells you to load the manufacturer s drivers use the media that came with the memory card if applicable Removing a Memory Card or Blank CAUTION Before you begin any of the procedures in this section follow the sa...

Страница 73: ...o help guide you through the process of networking computers For more information about networking access Windows Help and Support click Start and then click Help and Support Connecting a Network or Broadband Modem Cable Before you connect your computer to a network the computer must have a network adapter installed and a network cable connected to it 1 Connect the network cable to the network ada...

Страница 74: ... point or wireless router and the wireless network card in the computer communicate by broadcasting data from their antennas over the air waves What You Need to Establish a WLAN Connection Before you can set up a WLAN you need High speed broadband Internet access such as cable or DSL A broadband modem that is connected and working A wireless router or access point A wireless network card for each ...

Страница 75: ...nd software that shipped with your computer Setting Up a New WLAN Using a Wireless Router and a Broadband Modem 1 Contact your Internet service provider ISP to obtain specific information about the connection requirements for your broadband modem 2 Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet connection see Connecting a Ne...

Страница 76: ...ntial connection failure 11 Turn on only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize After 2 minutes proceed to step 12 12 Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize After 2 minutes proceed to the step 13 13 Start your computer and wait until the boot process completes 14 See the documentation that...

Страница 77: ...ell Support website at support dell com For information on the type of wireless network card that is installed in your computer see Checking Your Wireless Network Card on page 74 When you turn on your computer and a network for which your computer is not configured is detected in the area a pop up appears near the network icon in the Windows notification area To connect to the network 1 Click Star...

Страница 78: ...y indicator right click the QuickSet icon in the taskbar and then select Help Mobile Broadband or Wireless Wide Area Network A Mobile Broadband network also known as a Wireless Wide Area Network WWAN is a high speed digital cellular network that provides Internet access over a much wider geographical area than a WLAN which typically covers only from 100 to 1000 feet Your computer can maintain Mobi...

Страница 79: ...s Help and Support click Start and then click Help and Support or on the media that accompanied your card if you purchased it separately from your computer Checking Your Dell Mobile Broadband Card Depending on what you selected when you purchased your computer the computer has a variety of configurations To determine your computer configuration see one of the following Your order confirmation Micr...

Страница 80: ...connection to the Internet 1 Click the Dell Mobile Broadband Card Utility icon in the Windows notification area to run the utility 2 Click Connect NOTE The Connect button changes to the Disconnect button 3 Follow the instructions on the screen to manage the network connection with the utility Or 1 Click Start All Programs Dell Wireless 2 Click Dell Wireless Broadband and follow the instructions on...

Страница 81: ...cator to scan for wireless networks in your vicinity To scan for a wireless network press and hold the Wi Fi Catcher Network Locator Switch see Right Side View on page 26 for a few seconds The Wi Fi Catcher Network Locator functions regardless of whether your computer is turned on or off or in Sleep state as long as the switch is configured through Dell QuickSet or the BIOS system setup program to...

Страница 82: ...82 Setting Up and Using Networks ...

Страница 83: ...on your Dell computer For more information see the instructions included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot on your computer Passwords Passwords prevent unauthorized access to your computer When you first start your computer you must assign a primary password at the prompt If you do not enter a password within 2 minutes t...

Страница 84: ... on or unlock your computer If you do not enter a password within 2 minutes the computer returns to its previous operating state For more information see your Windows documentation If you forget any of your passwords contact Dell see Contacting Dell on page 164 For your protection Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use ...

Страница 85: ...company notify the security office of the company Contact Dell customer service to report the missing computer Provide the computer Service Tag the case number and the name address and phone number of the law enforcement agency to which you reported the missing computer If possible give the name of the investigating officer The Dell customer service representative will log your report under the co...

Страница 86: ...86 Securing Your Computer ...

Страница 87: ...ation Guide When to Use the Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 105 and run the Dell Diagnostics before you contact Dell for technical assistance It is recommended that you print these procedures before you begin NOTE The Dell Diagnostics only operate on Dell computers Enter system setup program review your com...

Страница 88: ... NOTE Before attempting the following option the computer must be powered down completely Press and hold the Fn key while powering the computer on NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the Drivers and Utilities media The computer runs the Pre boot System Assessment PSA a series of initial tests of your system board keyb...

Страница 89: ...ice menu use the up and down arrow keys to highlight CD DVD CD RW and then press Enter NOTE The Quickboot feature changes the boot sequence for the current boot only Upon restart the computer boots according to the boot sequence specified in the system setup program 4 Select the Boot from CD ROM option from the menu that appears and then press Enter 5 Type 1 to start the Drivers and Utilities menu...

Страница 90: ...tact Dell see Contacting Dell on page 164 NOTE The Service Tag for your computer is located at the top of each test screen When contacting Dell support have your Service Tag ready Option Function Test Memory Run the stand alone memory test Test System Run System Diagnostics Exit Exit the Diagnostics Option Function Express Test Performs a quick test of system devices The test typically takes 10 to...

Страница 91: ...ell Support Center from the Services page at support dell com Tab Function Results Displays the results of the test and any error conditions encountered Errors Displays error conditions encountered error codes and the problem description Help Describes the test and any requirements for running the test Configuration Displays your hardware configuration for the selected device The Dell Diagnostics ...

Страница 92: ...missions are given to Dell to use your Service Tag additional details about your computer such as available memory disk space installed hardware network addresses modem specifications installed security software and much more are provided In addition using your Service Tag Dell can link you to the most relevant www dell com web pages for information about your warranty ordering accessories and det...

Страница 93: ...ettings verification of good restore points and other maintenance activities designed to improve computer performance and security The monthly version is available as an annual subscription and is a feature of Dell Support 3 a complimentary application that provides real time health scans and information on how to maintain your computer see Dell Support 3 on page 92 Both versions of PC Tune Up are...

Страница 94: ...onnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through an Internet connection diagnose the problem and repair it The associate works with your permission under your supervision and you can work with Dell s associate during the troubleshooting session To use this service you must have an Internet connection and your Dell co...

Страница 95: ... Hardware Problems in the Windows Vista Operating System on page 119 RUN THE DELL DIAGNOSTICS See Dell Diagnostics on page 87 Optical drive problems NOTE High speed optical drive vibration is normal and may cause noise which does not indicate a defect in the drive or the media NOTE Because of different regions worldwide and different disc formats not all DVD titles work in all DVD drives Problems ...

Страница 96: ... your administrator to continue the desired action 4 Click to check Scan for and attempt recovery of bad sectors and then click Start E Mail Modem and Internet Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTE The modem is an optional feature on this computer You can purchase an external modem through Dell T...

Страница 97: ...WITH WINDOWS 1 Click the Start and then click Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 Click the Modems tab 5 Click the COM port for your modem 6 Click Properties click the Diagnostics tab and then click Query Modem to verify that the modem is communicating with Windows If all commands receive responses the modem is operating properly ENSURE THAT YOU ARE CONNECTED...

Страница 98: ...ssor has failed Contact Dell see Contacting Dell on page 164 CD DRIVE CONTROLLER FAILURE The CD drive does not respond to commands from the computer see Drive Problems on page 94 DATA ERROR The hard drive cannot read the data see Drive Problems on page 94 DECREASING AVAILABLE MEMORY One or more memory modules may be faulty or improperly seated Reinstall the memory modules and if necessary replace ...

Страница 99: ... from the computer Shut down the computer remove the hard drive see Hard Drive on page 129 and boot the computer from a CD Then shut down the computer reinstall the hard drive and restart the computer If the problem persists try another drive Run the Hard Disk Drive tests in the Dell Diagnostics see Dell Diagnostics on page 87 HARD DISK DRIVE FAILURE The hard drive does not respond to commands fro...

Страница 100: ...ot routine Run the Stuck Key test in the Dell Diagnostics see Dell Diagnostics on page 87 LICENSED CONTENT IS NOT ACCESSIBLE IN MEDIADIRECT DellMediaDirect cannot verify the Digital Rights Management DRM restrictions on the file so the file cannot be played see Dell MediaDirect problems on page 106 MEMORY ADDRESS LINE FAILURE AT ADDRESS READ VALUE EXPECTING VALUE A memory module may be faulty or i...

Страница 101: ...rams open Close all windows and open the program that you want to use OPERATING SYSTEM NOT FOUND Reinstall the hard drive see Hard Drive on page 129 If the problem persists contact Dell see Contacting Dell on page 164 OPTIONAL ROM BAD CHECKSUM The optional ROM has failed Contact Dell see Contacting Dell on page 164 A REQUIRED DLL FILE WAS NOT FOUND The program that you are trying to open is missin...

Страница 102: ... the battery If the problem persists contact Dell see Contacting Dell on page 164 TIME OF DAY NOT SET PLEASE RUN THE SYSTEM SETUP PROGRAM The time or date stored in the system setup program does not match the system clock Correct the settings for the Date and Time options see Dell Technical Support Policy U S Only on page 173 TIMER CHIP COUNTER 2 FAILED A chip on the system board may be malfunctio...

Страница 103: ...ROVIDED BY DELL Contact the ExpressCard manufacturer IEEE 1394 Device Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS 1 Click Start Control Panel System and Maintenance Device Manager NOTE The User Account Control window may appear If you are an administ...

Страница 104: ...onnect the keyboard cable and check it for damage and then firmly reconnect the cable If you are using a keyboard extension cable disconnect it and connect the keyboard directly to the computer CHECK THE EXTERNAL KEYBOARD 1 Shut down the computer wait 1 minute and then turn it on again 2 Verify that the numbers capitals and scroll lock lights on the keyboard blink during the boot routine 3 From th...

Страница 105: ...E THE NUMERIC KEYPAD Press Num Lk to disable the numeric keypad if numbers are displayed instead of letters Verify that the numbers lock light is not lit Lockups and Software Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide The computer does not start CHECK THE AC ADAPTER Ensure that the AC adapter is firmly con...

Страница 106: ... of Windows For more information search for the keyword program compatibility wizard in Windows Help and Support A solid blue screen appears TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off then restart your computer Dell MediaDirect problems CH...

Страница 107: ... CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verif...

Страница 108: ...communicating with the memory see Memory on page 137 Run the Dell Diagnostics see Dell Diagnostics on page 87 IF YOU EXPERIENCE OTHER MEMORY PROBLEMS Reseat the memory modules to ensure that your computer is successfully communicating with the memory see Memory on page 137 Ensure that you are following the memory installation guidelines see Memory on page 137 Run the Dell Diagnostics see Dell Diag...

Страница 109: ... THE MOBILE BROADBAND EXPRESSCARD You must activate the Mobile Broadband ExpressCard before you can connect to the network Position the mouse over the icon in the notification area to verify the status of the connection If the card is not activated follow the card activation instructions located within the Dell Mobile Broadband Card Utility To access the utility double click the icon located in th...

Страница 110: ...ver time Depending on how often the battery is used and the conditions under which it is used you may need to purchase a new battery during the life of your computer CHECK THE BATTERY STATUS LIGHT If the battery status light flashes amber or is a steady amber the battery charge is low or depleted Connect the computer to an electrical outlet If the battery status light flashes blue and amber the ba...

Страница 111: ...nical assistance for your printer contact the printer s manufacturer CHECK THE PRINTER DOCUMENTATION See the printer documentation for setup and troubleshooting information ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS See the printer documentation for cable connection information Ensure that the printer cables are securely connected to the printer and the computer TEST ...

Страница 112: ...S Click Start Control Panel Hardware and Sound Scanners and Cameras If your scanner is listed Windows recognizes the scanner REINSTALL THE SCANNER DRIVER See the scanner documentation for instructions Sound and Speaker Problems Fill out the Diagnostics Checklist on page 163 as you complete these checks CAUTION Before you begin any of the procedures in this section follow the safety instructions in...

Страница 113: ...IBLE INTERFERENCE Turn off nearby fans fluorescent lights or halogen lamps to check for interference REINSTALL THE AUDIO DRIVER See Reinstalling Drivers and Utilities on page 117 RUN THE DELL DIAGNOSTICS See Dell Diagnostics on page 87 NOTE The volume control in some MP3 players overrides the Windows volume setting If you have been listening to MP3 songs ensure that you did not turn the player vol...

Страница 114: ... setting adjustments TEST THE MOUSE CONTROLLER To test the mouse controller which affects pointer movement and the operation of the touch pad or mouse buttons run the Mouse test in the Pointing Devices test group in the Dell Diagnostics on page 87 REINSTALL THE TOUCH PAD DRIVER See Reinstalling Drivers and Utilities on page 117 Video and Display Problems Fill out the Diagnostics Checklist on page ...

Страница 115: ...Y FROM THE COMPUTER OR MONITOR If your external speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away from the computer or external monitor ELIMINATE POSSIBLE INTERFERENCE Turn off nearby fans fluorescent lights halogen lamps or other appliances ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION Eliminate sunlight glare which can cause poor picture quality ADJUST...

Страница 116: ...iver program A driver acts like a translator between the device and any other programs that use the device Each device has its own set of specialized commands that only its driver recognizes Dell ships your computer to you with required drivers already installed no further installation or configuration is needed NOTICE Your Drivers and Utilities media may contain drivers for operating systems that...

Страница 117: ... Utilities media provide approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver use Windows Device Driver Rollback to replace the driver with the previously installed version 1 Click Start and then right click Computer...

Страница 118: ... window appears remove the Drivers and Utilities disc and click Finish to restart the computer 4 When you see the Windows desktop reinsert the Drivers and Utilities disc 5 At the Welcome Dell System Owner screen click Next NOTE The Drivers and Utilities program displays drivers only for hardware that came installed in your computer If you installed additional hardware the drivers for the new hardw...

Страница 119: ...e driver for example Modems or Infrared devices 4 Double click the name of the device for which you are installing the driver 5 Click Driver tab and then click Update Driver 6 Click Install from a list or specific location Advanced and then click Next 7 Click Browse and browse to the location to which you previously copied the driver files 8 When the name of the appropriate driver appears click Ne...

Страница 120: ...drive You can then restore your operating system or files if needed Microsoft Windows System Restore returns your hard drive to an earlier operating state without affecting data files Use System Restore as the first solution for restoring your operating system and preserving data files For instructions see Using Windows Vista System Restore on page 121 Dell Factory Image Restore restores your hard...

Страница 121: ...f you set your Dell computer to the Windows Classic view Creating a Restore Point You can either automatically or manually create a restore point from the Windows Vista Back Up and Restore Center To access the Windows Vista Backup and Restore Center Click Start Welcome Center In the Get started with Windows section click Show all 14 items Back Up and Restore Center OR Click Start All Programs Main...

Страница 122: ...t If this restore point fails to correct the problem try the next oldest restore point until the issue is resolved Any software installed after the selected restore point will need to be reinstalled 7 Click Next Finish 8 When prompted click Yes 9 After System Restore finishes collecting data the computer restarts 10 After the computer restarts click OK To change the restore point you can either re...

Страница 123: ...t 2 As the computer restarts press F8 until the Advanced Boot Options menu appears on the screen NOTE You must press the F8 key before the Windows logo appears on the screen If you press F8 after the Windows logo appears on the screen the Advanced Boot Options menu will not appear on the screen If you do not see the Advanced Boot Options menu restart the computer and then repeat this step until yo...

Страница 124: ...following items Dell Operating System media Dell Drivers and Utilities media NOTE Your Drivers and Utilities media contains drivers that were installed during assembly of the computer Use your Drivers and Utilities media to load any required drivers including the drivers required if your computer has a RAID controller Reinstalling Windows Vista The reinstallation process can take 1 to 2 hours to c...

Страница 125: ...s desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 5 When the boot device list appears highlight CD DVD CD RW Drive and then press Enter 6 Press any key to Boot from CD ROM 7 Follow the instructions on the screen to complete the ins...

Страница 126: ...126 Troubleshooting ...

Страница 127: ...dures in this document may require the following tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe Flash BIOS update see the Dell Support website at support dell com Turning Off Your Computer NOTICE To avoid losing data save and close any open files and exit any open programs before you turn off your computer 1 Save and close any open files and exit any open programs 2 C...

Страница 128: ...s apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE To help prevent damage to the compute...

Страница 129: ...reader see Removing a Memory Card or Blank on page 72 Hard Drive CAUTION If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To prevent data loss turn off your computer see Turning Off Your Computer o...

Страница 130: ...drive see Restoring Your Microsoft Windows Vista Operating System on page 120 and Reinstalling Drivers and Utilities on page 117 Removing the Hard Drive 1 Follow the procedures in Before You Begin on page 127 2 Turn the computer over 3 Remove the four M3 x 3 mm screws and slide the hard drive away from the bay NOTICE When the hard drive is not in the computer store it in protective antistatic pack...

Страница 131: ...into the bay 3 Replace and tighten the four screws on the hard drive 4 Install the operating system for your computer as needed see Restoring Your Microsoft Windows Vista Operating System on page 120 5 Install the drivers and utilities for your computer as needed see Reinstalling Drivers and Utilities on page 117 Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or ...

Страница 132: ...rface such as a connector on the back of the computer NOTICE To help prevent damage to the system board you must remove the battery from the battery bay before you begin working inside the computer Removing the Hinge Covers and Center Control Cover 1 Follow the procedures in Before You Begin on page 127 2 Turn the computer over and remove the two M2 x 3 mm screws that secure the center control cov...

Страница 133: ...Adding and Replacing Parts 133 5 Ease the center control cover up and remove the cable that attaches it to the system board 1 center control cover 2 hinge cover 2 2 1 ...

Страница 134: ...aches the center control cover to the system board and snap the center control cover in place 2 Replace the hinge covers 3 Turn the computer over and replace the two M2 x 3 mm screws that secure the center control cover to the computer base 1 center control cover 2 center control cover cable 3 securing lever 1 2 3 ...

Страница 135: ...ystem board you must remove the battery from the battery bay before you begin working inside the computer Removing the Keyboard 1 Follow the procedures in Before You Begin on page 127 2 Remove the Hinge Covers and Center Control Cover see Hinge Covers and Center Control Cover on page 132 3 Remove the two M2 x 2 mm screws at the top of the keyboard NOTICE The keycaps on the keyboard are fragile eas...

Страница 136: ...that secures the keyboard connector to the system board 2 Align the five tabs along the bottom of the keyboard and slide them under the palm rest NOTICE The keycaps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard 3 Replace the two M2 x 2 mm screws along the top of the keyboard 1 M2 x 2 mm screw 2 2 keyboard 3 keyboard ta...

Страница 137: ...m the bottom of the computer NOTICE If you need to install memory modules in two connectors install a memory module in the connector labeled DIMM1 before you install a module in the connector labeled DIMM2 Removing the DIMM 1 Memory Module NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connec...

Страница 138: ...ector do not use tools to spread the memory module securing clips 3 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up 4 Remove the module from the connector 1 M2 5 x 5 mm screw 2 captive screws 3 1 2 ...

Страница 139: ...k of the computer 1 Align the notch in the module edge connector with the tab in the connector slot 2 Slide the module firmly into the slot at a 45 degree angle and rotate the module down until it clicks into place If you do not feel the click remove the module and reinstall it NOTE If the memory module is not installed properly the computer may not boot No error message indicates this failure 1 s...

Страница 140: ... the system configuration information To confirm the amount of memory installed in the computer click Start Help and Support Dell System Information Removing the DIMM 2 Memory Module The DIMM 2 memory module is located directly above the DIMM 1 memory module on the bottom of the computer 1 Follow the procedures in Before You Begin on page 127 2 Turn the computer over and loosen the three captive s...

Страница 141: ...avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer 3 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up 1 M2 5 x 5 mm screw 2 captive screws 3 1 2 ...

Страница 142: ...onnector on the back of the computer 1 Align the notch in the module edge connector with the tab in the connector slot 2 Slide the module firmly into the slot at a 45 degree angle and rotate the module down until it clicks into place If you do not feel the click remove the module and reinstall it NOTE If the memory module is not installed properly the computer may not boot No error message indicat...

Страница 143: ...over 4 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 5 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer click Start Help and Support Dell System Information 1 tab 2 notch 1 2 ...

Страница 144: ...the SIM into the compartment with the cut off corner of the SIM facing away from the compartment Wireless Mini Cards CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To help prevent damage to the system board you must remove the battery from the battery bay before you begin working inside the computer If you order...

Страница 145: ...g Parts 145 Removing a WLAN Card 1 Follow the procedures in Before You Begin on page 127 2 Turn the computer over 3 Loosen the captive screw on the cover of the mini card compartment and remove the cover 1 captive screw 1 ...

Страница 146: ...g Parts 4 Disconnect the antenna cables from the WLAN card 5 Release the WLAN card by removing the screw 6 Lift the WLAN card out of its system board connector 1 WLAN Card 2 M2 x 3 mm screw 3 antenna cable connectors 2 3 2 1 ...

Страница 147: ...onnect the white antenna cable to the connector labeled main white triangle and connect the black antenna cable to the connector labeled aux black triangle If the WLAN card has three triangles on the label white black and gray connect the white antenna cable to the white triangle connect the black antenna cable to the black triangle and connect the gray antenna cable to the gray triangle NOTE The ...

Страница 148: ...ts 3 Loosen the captive screw on the cover of the mini card compartment and remove the cover 4 Disconnect the two antenna cables from the WWAN card 1 captive screw 1 WWAN Card 2 M2 x 3 mm screw 3 antenna cable connectors 2 1 3 2 1 ...

Страница 149: ...s under the card 1 Insert the WWAN card connector at a 45 degree angle into the system board connector labeled WWAN 2 Press the other end of the WWAN card down into the slot on the system board until the card clicks into place 3 Replace the M2 x 3 mm securing screw 4 Connect the black antenna cable with a gray stripe to the connector labeled aux black triangle and connect the white antenna cable w...

Страница 150: ...ista operating system If you ordered an FCM card with your computer the card is already installed Removing the FCM 1 Follow the procedures in Before You Begin on page 127 2 Turn the computer over and remove the cover on the mini card compartment 3 Ground yourself by touching one of the metal connectors on the back of the computer NOTE If you leave the area ground yourself again when you return to ...

Страница 151: ...fety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE To help prevent damage to the system board you must remove the battery from the battery bay before you begin working inside the computer If you ordere...

Страница 152: ... section follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE To help prevent damage to the system board you must remove the battery from the battery bay before you begin working inside the ...

Страница 153: ...the module cover 3 Disconnect the coin cell battery cable from the system board 4 Slide the coin cell battery from under the antenna cables and remove the battery from the computer Replacing the Coin Cell Battery 1 Connect the coin cell battery cable to the system board 2 Slide the coin cell battery into its storage location under the antenna cables 3 Replace the module cover 1 coin cell battery 2...

Страница 154: ...154 Adding and Replacing Parts ...

Страница 155: ... connectivity Power management Display System information Depending on what you want to do in Dell QuickSet you can start it by either clicking double clicking or right clicking the QuickSet icon in the Microsoft Windows notification area The notification area is located in the lower right corner of your screen For more information about QuickSet right click the QuickSet icon and select Help ...

Страница 156: ...156 Dell QuickSet ...

Страница 157: ...Computer Remove any external devices attached to the computer and store them in a safe place Fully charge the main battery and any spare batteries that you plan to carry with you Shut down the computer Disconnect the AC adapter NOTICE When the display is closed extraneous items on the keyboard or palm rest could damage the display Remove any extraneous items such as paper clips pens and paper from...

Страница 158: ...y proof of ownership or of your right to use the computer if it is company owned to speed your passage through customs Investigate the customs regulations of the countries you plan to visit and consider acquiring an international carnet also known as a merchandise passport from your government Find out what type of electrical outlets are used in the countries you will visit and have appropriate po...

Страница 159: ...ces on page 160 for a more extensive list of Dell Support online 5 If the preceding steps have not resolved the problem see Contacting Dell on page 164 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated t...

Страница 160: ... supervision For more information go to support dell com and click DellConnect Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only You can access Dell Support through th...

Страница 161: ... on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call for your region see Contacting Dell on page 164 Problems With Your Order If you have a problem with your order such as missing parts wrong pa...

Страница 162: ...g shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C O D packages are not accepted Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you Before You Call NOTE Have your Express Service Code ready when you call The code helps Dell s...

Страница 163: ...ion Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of ...

Страница 164: ...ability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your...

Страница 165: ...ore depending on model External bus frequency 667 MHz and 800 MHz System Information System chipset Mobile Intel Express GM 965 or PM 965 Data bus width 64 bits DRAM bus width dual channel 2 64 bit buses Processor address bus width 32 bits Flash EPROM 2 MB Graphics bus PCI E X16 PCI bus PCI Express used for video controllers 32 bits x16 ExpressCard NOTE The ExpressCard slot is designed only for Ex...

Страница 166: ... Stick PRO xD Picture Card Hi Speed SD Hi Density SD Memory Memory module connector two user accessible SODIMM connectors Memory module capacities 512 MB 1 GB 2 GB 4GB Memory type 667 MHz SoDIMM DDR2 Minimum memory 1 GB Maximum memory 8 GB NOTE In order to take advantage of the dual channel bandwidth capability both memory slots must be populated and must match in size NOTE The available memory di...

Страница 167: ...B Modem Controller Hardware modem Interface Universal Serial Bus Network adapter 10 100 Ethernet LAN on system board Wireless internal WLAN WWAN mini cards WWAN ExpressCard Bluetooth Wireless Technology Video NOTE Optional video controller upgrades are available for your computer subject to availability at the time of purchase To determine the configuration of your computer see Determining Your Co...

Страница 168: ...igital and digital to analog Interfaces Internal Intel High Definition Audio External microphone in line in connector two stereo headphones speakers connector Speaker two 4 ohm speakers Internal speaker amplifier 2 Watts per channel into 4 ohms Volume controls program menus media control buttons Display Type TrueLife 13 3 inch WXGA TrueLife Dimensions Height 286 08 mm 11 26 in Width 178 8 mm 7 03 ...

Страница 169: ...L min 40 50 LED min Pixel pitch WXGA 0 2235 mm Controls brightness can be controlled through keyboard shortcuts see Adjusting Brightness on page 47 Keyboard Number of keys 86 103 U S and Canada 87 104 Europe 90 107 Japan Layout QWERTY AZERTY Kanji Touch Pad X Y position resolution graphics table mode 240 cpi Size Width 71 7 mm 2 8 in sensor active area Height 34 0 mm 1 3 in rectangle Display conti...

Страница 170: ...e 11 1 VDC Charge time approximate Computer off 4 hours Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power intensive conditions see Power Problems on page 110 See Using a Battery on page 49 for more information on battery life Life span approximate 300 discharge charge cycles Temperature range Operating 0 to 35 C 32 t...

Страница 171: ... pulse 4 62 A continuous Output power 65W or 90W Rated output voltage 19 5 1 VDC Dimensions 65W Height 29 0 mm 1 14 in D Series Width 46 2 mm 1 83 in D Series Depth 107 0 mm 4 21 in D Series 90W Height 34 2 mm 1 35 in D Series 16 mm 0 63 in E Series Width 60 9 mm 2 39 in D Series 70 mm 2 76 in E Series Depth 153 42 mm 6 04 in D Series 147mm 5 79 in E Series Weight with cables 65W 0 25 kg 55 lb D S...

Страница 172: ... F Physical Height 44 mm 1 7 in Width 394 mm 15 5 in Depth 293 mm 11 3 in Weight with 6 cell battery Configurable to less than 3 6 kg 8 0 lb Environmental Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration 1 Operating 0 66 GRMS Storage 1 3 GRMS Maximum shock 2 Ope...

Страница 173: ...als Readyware and Custom Factory Integration2 1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer 2 All Dell standard components included in a Custom Factory Integration CFI project are covered by the standard Dell limited warranty for your computer However Dell also extends a parts repla...

Страница 174: ...ence This device must accept any interference received including interference that may cause undesired operation NOTICE The FCC regulations provide that changes or modifications not expressly approved by Dell Inc could void your authority to operate this equipment These limits are designed to provide reasonable protection against harmful interference in a residential installation However there is ...

Страница 175: ... by U S and foreign patents including patent numbers 5 315 448 and 6 836 549 and other intellectual property rights The use of Macrovision s copy protection technology in the product must be authorized by Macrovision Reverse engineering or disassembly is prohibited Product name Dell XPS M1330 Model number PP25L Company name Dell Inc Worldwide Regulatory Compliance Environmental Affairs One Dell Wa...

Страница 176: ...176 Appendix ...

Страница 177: ... smooth true color video image because of the faster interface between the video circuitry and the computer memory AHCI Advanced Host Controller Interface An interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing NCQ and hot plug ALS ambient light sensor A feature that helps to control display brightness antivirus softw...

Страница 178: ... hard drive is damaged or your computer has a virus ensure that you always have a bootable CD or floppy disk available bps bits per second The standard unit for measuring data transmission speed BTU British thermal unit A measurement of heat output bus A communication pathway between the components in your computer bus speed The speed given in MHz that indicates how fast a bus can transfer informa...

Страница 179: ...p options COA Certificate of Authenticity The Windows alpha numeric code located on a sticker on your computer Also referred to as the Product Key or Product ID Consumer IR infrared sensor for Dell Travel Remote Control Panel A Windows utility that allows you to modify operating system and hardware settings such as display settings controller A chip that controls the transfer of data between the p...

Страница 180: ...les and procedures for use by a specific group of users A user logs on to the domain to gain access to the resources DRAM dynamic random access memory Memory that stores information in integrated circuits containing capacitors driver Software that allows the operating system to control a device such as a printer Many devices do not work properly if the correct driver is not installed in the comput...

Страница 181: ...t provides bidirectional data transmission ESD electrostatic discharge A rapid discharge of static electricity ESD can damage integrated circuits found in computer and communications equipment expansion card A circuit board that installs in an expansion slot on the system board in some computers expanding the capabilities of the computer Examples include video modem and sound cards expansion slot ...

Страница 182: ...or disk for file storage When a drive or disk is formatted the existing information on it is lost FSB front side bus The data path and physical interface between the processor and RAM FTP file transfer protocol A standard Internet protocol used to exchange files between computers connected to the Internet G G gravity A measurement of weight and force GB gigabyte A measurement of data storage that ...

Страница 183: ...asks simultaneously Hz hertz A unit of frequency measurement that equals 1 cycle per second Computers and electronic devices are often measured in kilohertz kHz megahertz MHz gigahertz GHz or terahertz THz I IC integrated circuit A semiconductor wafer or chip on which thousands or millions of tiny electronic components are fabricated for use in computer audio and video equipment IDE integrated dev...

Страница 184: ...ame and access phone numbers for a fee K Kb kilobit A unit of data that equals 1024 bits A measurement of the capacity of memory integrated circuits KB kilobyte A unit of data that equals 1024 bytes but is often referred to as 1000 bytes key combination A command requiring you to press multiple keys at the same time kHz kilohertz A measurement of frequency that equals 1000 Hz L LAN local area netw...

Страница 185: ...d in RAM memory mapping The process by which the computer assigns memory addresses to physical locations at start up Devices and software can then identify information that the processor can access memory module A small circuit board containing memory chips which connects to the system board MHz megahertz A measure of frequency that equals 1 million cycles per second The speeds for computer proces...

Страница 186: ...that contains icons for providing quick access to programs and computer functions such as the clock volume control and print status Also referred to as system tray ns nanosecond A measure of time that equals one billionth of a second NVRAM nonvolatile random access memory A type of memory that stores data when the computer is turned off or loses its external power source NVRAM is used for maintain...

Страница 187: ...solution such as 800 x 600 is expressed as the number of pixels across by the number of pixels up and down Plug and Play The ability of the computer to automatically configure devices Plug and Play provides automatic installation configuration and compatibility with existing hardware if the BIOS operating system and all devices are Plug and Play compliant POST power on self test Diagnostics progra...

Страница 188: ...layed on a monitor The higher the resolution the sharper the image RFI radio frequency interference Interference that is generated at typical radio frequencies in the range of 10 kHz to 100 000 MHz Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are more likely to have interference than the higher frequency radiations such as infrared and light ROM read only me...

Страница 189: ... packages Setup program differs from system setup shortcut An icon that provides quick access to frequently used programs files folders and drives When you place a shortcut on your Windows desktop and double click the icon you can open its corresponding folder or file without having to find it first Shortcut icons do not change the location of files If you delete a shortcut the original file is no...

Страница 190: ...aphics array plus A video standard for video cards and controllers that supports resolutions up to 1400 x 1050 system board The main circuit board in your computer Also known as the motherboard system setup A utility that serves as an interface between the computer hardware and the operating system System setup allows you to configure user selectable options in the BIOS such as date and time or sy...

Страница 191: ...puter is turned on and they can also be daisy chained together UTP unshielded twisted pair Describes a type of cable used in most telephone networks and some computer networks Pairs of unshielded wires are twisted to protect against electromagnetic interference rather than relying on a metal sheath around each pair of wires to protect against interference UXGA ultra extended graphics array A video...

Страница 192: ...t hour A unit of measure commonly used to indicate the approximate capacity of a battery For example a 66 WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours wallpaper The background pattern or picture on the Windows desktop Change your wallpaper through the Windows Control Panel You can also scan in your favorite picture and make it wallpaper WLAN wireless local area network A ser...

Страница 193: ...a compression format Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of zip A special kind of zipped file is a self extracting file which has a filename extension of exe You can unzip a self extracting file by double clicking it Zip drive A high capacity floppy drive developed by Iomega Corporation that uses 3 5 inch removable disks ca...

Страница 194: ...194 Glossary ...

Страница 195: ...ce status light 24 installing 151 boot sequence 38 brightness adjusting 47 C carnet 158 CD about 60 CD RW drive problems 95 drive problems 95 Check Disk 96 cleaning display 40 keyboard 40 media 42 mouse 41 touch pad 41 coin cell battery replacing 152 computer crashes 105 106 restore to previous operating state 121 slow performance 97 107 specifications 165 stops responding 105 connecting Mobile Br...

Страница 196: ...splay adjusting brightness 47 adjusting the size of icons 155 adjusting the size of toolbars 155 description 21 resolution 47 switching the video image 47 documentation End User License Agreement 14 ergonomics 14 online 16 Product Information Guide 14 regulatory 14 safety 14 warranty 14 drivers about 116 identifying 117 reinstalling 117 Drivers and Utilities media 13 about 118 Dell Diagnostics 87 ...

Страница 197: ...e size 155 IEEE 1394 connector description 26 problems 103 installing 145 Internet connection about 31 options 31 setting up 32 K keyboard numeric keypad 43 problems 104 removing 135 shortcuts 43 keypad numeric 43 L labels Microsoft Windows 15 Service Tag 15 lost computer 85 M media playing 57 media control buttons Dell MediaDirect button 63 description 21 memory DIMM A 139 DIMM B 140 installing 1...

Страница 198: ...ion 26 O operating system reinstalling Windows Vista 121 P phone numbers 164 power line conditioners 35 problems 110 protection devices 35 surge protectors 35 UPS 35 power button description 23 power light conditions 110 power management adjusting settings 155 QuickSet 155 printer cable 34 connecting 33 problems 111 setting up 33 USB 34 problems blue screen 106 CD drive 95 CD RW drive 95 computer ...

Страница 199: ...sound and speakers 112 speakers 112 spyware 97 107 video and monitor Product Information Guide 14 Q QuickSet 155 QuickSet Help 17 R RAM See memory regulatory information 14 reinstalling Windows Vista 121 resolution setting 47 S safety instructions 14 scanner problems 112 screen See display security cable slot description 27 Service Tag 15 SIM See Subscriber Identity Module software problems 106 10...

Страница 200: ... transferring information to a new computer 33 traveling with the computer by air 158 identification tag 157 packing 157 tips 158 troubleshooting Dell Diagnostics 87 Hardware Troubleshooter 119 restore computer to previous operating state 120 121 U uninterruptible power supply See UPS UPS 35 V video problems 114 video controller determining configuration 19 video controller configuration determini...

Страница 201: ...06 reinstalling 121 System Restore 120 121 Windows Easy Transfer wizard 33 wireless turning activity on and off 155 wizards Program Compatibility wizard 106 Windows Easy Transfer 33 WLAN 145 installing Mini Card 144 WWAN installing 147 See Mobile Broadband ...

Страница 202: ...202 Index ...

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Содержание M1330 - XPS - Core 2 Duo 1.83 GHz

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Содержание M1330 - XPS - Core 2 Duo 1.83 GHz

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